Jobs in the United States

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Added 14 hours ago
C
Customer Service Representative
ComSonics
Harrisonburg, VA
- $21.78 to $25.58 USD / hour
Associate's or Bachelor's degree preferred, or equivalent combination of education and experience.
Added 15 hours ago
Nurse Practitioner
BHMG Lifespan Physician Group, Inc., d/b/a Brown Health Medical Group
United States
Under the general direction of the APP (Advanced Practice Provider) Medical Director or Associate Medical Director, this Advanced Practice Provider (APP) position is responsible for…
Added 15 hours ago
Advanced Practice Provider PD Emergency Medicine
BHMGMA Brown Health Medical Group Massachusetts
United States
Under the general direction of the APP (Advanced Practice Provider) Medical Director or Associate Medical Director, this Advanced Practice Provider (APP) position is responsible for…
Added 22 hours ago
VA
CSR - Client Service Representative
VCA Animal Hospitals
Tustin, CA
- $18 to $21 USD / hour
…means becoming part of a collaborative environment where every associate contributes to the care and experience we provide to pets and their…
Added 23 hours ago
NL
Periop Nursing Associate - Operating Room - Per Diem
NYU Langone Medical Center
Patchogue, NY
- $31.65 USD / hour
We have an exciting opportunity to join our team as a Periop Nursing Associate- Operating Room- Per Diem - NSG-Operating Room - Per Diem - Monday-Friday 3.
Added 23 hours ago
NL
Periop Nursing Associate - Operating Room - Per Diem
NYU Langone Medical Center
Patchogue, NY
- $31.65 USD / hour
We have an exciting opportunity to join our team as a Periop Nursing Associate-Operating Room-Per Diem - NSG-Operating Room - Per Diem - Monday 7:00AM-3:0.
Added 1 day ago
Universal Banker
Peoples Bancorp Inc.
Huntington, WV
…work environment and employee benefits can greatly impact an associate's life. That's why we seek to create a great benefits package for our associates including: 401(k) retirement plan…
Added 1 day ago
Advanced Practice Provider PD Emergency
Lifespan
North Dartmouth, MA
Under the general direction of the APP (Advanced Practice Provider) Medical Director or Associate Medical Director, this Advanced Practice Provider (APP) position is responsible for…
Added 1 day ago
Client Service Representative
VCA Animal Hospitals
Jacksonville, FL
…organized, and compassionate Client Service Representative (CSR) to join our veterinary team. As a CSR, you are often the first and last point of contact for our clients and play a critical…
Added 1 day ago
Sales Associate
Trilogy Health Services, LLC
Lafayette, IN
The Sales Associate is a member of the campus Sales & Growth Team that supports the Director of Sales with customer-related tasks, including answering phones, assisting with tours, managing…
Added 1 day ago
Credentialing Verifier II
HCA Healthcare
Houston, TX
…Board Certifications, AMA, iResponse, Sanction Check, NTIS, CDS/CSR and License verifications. Identification of Actions for RRFC providers; compare actions against existing Flags in Cactus…
Added 1 day ago
Supervisor, Contact Center
Accuserve
Remote, United States
Understand FNOL, Water CSR, Exterior CE and other processes owned by the contact center
Added 1 day ago
VO
CSR - Client Service Representative
Vicar Operating, Inc. dba VCA
Tustin, CA
- $18 to $21 USD / hour
…means becoming part of a collaborative environment where every associate contributes to the care and experience we provide to pets and their…
Added 1 day ago
Locum MD (Medical Doctor), DO (Osteopathic Doctor) Medical Oncology
77 consultants
Worcester, MA
…plans, and coordinate care with multidisciplinary teams. This Associate-level role is well suited to physicians seeking flexible contract engagements in the medical practice industry while…
Added 1 day ago
Fund Compliance Associate
PINE Advisor Solutions
Denver, CO
PINE Advisor Solutions, a Centralis Company, is seeking a Fund Compliance Associate to join our Fund CCO Services team. This individual will support our Fund Chief Compliance Officers…
Added 1 day ago
AG
Account Associate
AACI Group, Inc.
Remote, United States
- $50,000 to $60,000 USD / year
Five Bays sells in squads: an Account Executive (AE), an Account Manager (AM) and a Customer Service Representative (CSR), backed by automated quoting, a Manual Quoting team for manual and…
Added 1 day ago
Assistant Broker
Founders Professional
SAINT PETERSBURG, FL
…provides administrative and operational support to Brokers and Associate Brokers throughout the insurance placement and service process. This role is responsible for processing…
Added 1 day ago
Regional Career Services Representative
ROSS EDUCATION HOLDINGS INC
Grand Rapids, MI
The Regional Career Services Representative (CSR) works under the direction of the Regional Career Service Manager or Regional Vice President of Career Services. They will work directly…
Added 1 day ago
Client Service Representative
Vicar Operating, Inc. dba VCA
Jacksonville, FL
…organized, and compassionate Client Service Representative (CSR) to join our veterinary team. As a CSR, you are often the first and last point of contact for our clients and play a critical…
Added 1 day ago
HC
Customer Service Representative - M-F: 1st Shift
Hentzen Coatings, Inc
Greenville, SC
- $40,000 to $50,000 USD / year
The Customer Service Representative (CSR) is responsible for ensuring customer orders and inquiries regarding customer accounts, orders, credits, and returns are processed in a manner that…
Added 2 days ago
S
Part Time - Customer Service Representative
Sheltair
Denton, TX
- Part-time
…the telephone, radio, email and facsimile communications. The CSR is also responsible for entering data related to invoicing, payment processing and fuel records. In addition, assists with…
Added 2 days ago
Customer Service Representative
Sheltair
Panama City, FL
…the telephone, radio, email and facsimile communications. The CSR is also responsible for entering data related to invoicing, payment processing and fuel records. In addition, assists with…
Added 2 days ago
Customer Service Agent: W/E Days: 6:00 AM-6:00 PM
DSV
Canal Winchester, OH
Direct the operations of the CSR team to achieve prescribed objectives.
Added 2 days ago
Sales Associate
Trilogy Health Services, LLC
Anderson, IN
The Sales Associate is a member of the campus Sales & Growth Team that supports the Director of Sales with customer-related tasks, including answering phones, assisting with tours, managing…
Added 2 days ago
Client Service Representative
VCA Animal Hospitals
Plantation, FL
…each customer's trust and confidence in our abilities. The CSR is the pivot around which the hospital operates and is responsible…

Vicar Operating, Inc. dba VCA

CSR - Client Service Representative

Tustin, CA, United States

$18 to $21 USD / hour

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Job details

Pay: $18 to $21 USD / hour
Posting language: English
Posted: Nov 6, 2026

Original job description

Are you passionate about providing exceptional customer service and making a difference in the lives of pets and their families? VCA Orange County Veterinary Specialists is looking for a personable, compassionate, and detail-oriented Client Service Representative to join our team! Our ideal candidate has previous experience working directly with clients in a fast-paced, high-volume environment and understands the importance of providing outstanding service, even in challenging or emotional situations. Experience in a veterinary hospital and familiarity with veterinary terminology are strongly preferred. As a member of our team, you will play an important role in creating a positive experience for our clients while supporting the doctors and medical teams who provide exceptional care to our patients. We are looking for someone who communicates confidently, demonstrates compassion, takes initiative, and can effectively manage multiple priorities in a busy hospital environment.

What You'll Do (Essential Functions)

Provide a welcoming and professional first impression by greeting clients, answering incoming calls, and directing clients and their pets to appropriate exam rooms.
Schedule, confirm, and coordinate patient appointments.
Make outbound calls to follow up with existing clients and connect with prospective clients.
Clearly communicate hospital services, fees, and payment expectations while processing client payments.
Prepare and present treatment plans based on veterinary recommendations, ensuring clients understand the proposed services and associated costs.
Respond to client questions and provide accurate information regarding hospital services, procedures, and fees.
Maintain accurate and organized medical records, patient charts, reports, and correspondence.
Work collaboratively with doctors, technicians, and other hospital team members to support an efficient and positive client experience.

•

What We're Looking For (Qualifications)

At least one year of experience providing direct client service. Preferrably in a veterinary hospital or animal care setting.
Previous experience in a busy, client-facing environment with the ability to manage multiple responsibilities and competing priorities.
Excellent verbal and written communication skills, active listening abilities, and strong interpersonal skills.
A genuine compassion for pets and their people, with the ability to remain empathetic and professional during stressful or emotional situations.
Strong judgment and decision-making skills, including the ability to assess situations and determine appropriate next steps.
The ability to learn, adapt, and incorporate new information into effective problem-solving.
Proficiency in general computer applications.
Flexibility to work non-traditional hours, including evenings, nights, weekends, and holidays.
Ability to work 4, 10 hour shifts per work week, including at least one weekend day (Saturday or Sunday).
Ability to lift up to 40 pounds and work in an animal hospital environment where exposure to potential hazards may include allergens, contagious diseases, noise, odors, bites, scratches, and animal waste.

Why Join VCA Orange County Veterinary Specialists? We are proud to be a specialty and emergency veterinary hospital dedicated to providing exceptional patient care and client service. Joining our team means becoming part of a collaborative environment where every associate contributes to the care and experience we provide to pets and their families.

We offer competitive compensation and a comprehensive benefits package, including:

Medical, dental, and vision insurance
Paid vacation and sick time
401(k)
Generous employee pet discounts
Additional benefits and resources

Compensation: $18–$21 per hour, negotiable based on education, experience, and other relevant credentials.

Internal Applicants Current VCA associates must apply through the internal career site. Please log into Workday and select the Career worklet on your landing page or search for "Find Jobs."

Equal Employment Opportunity We are proud to be an Equal Opportunity Employer – Veterans / Disabled. For our complete EEO statement, please visit vcacareers.com.

The information in this position description indicates the general nature and level of work to be performed. It is not intended to be a comprehensive inventory of all duties, responsibilities, or qualifications required. Management reserves the right to revise this description or assign additional responsibilities as business needs change, including emergencies, changes in personnel, workload, or technological developments.

If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).

We are proud to be an Equal Opportunity Employer. For a complete EEO statement please see our career page at vcacareers.com.

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