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FM
PCU RN - Stepdown / Progressive Care Unit - Travel Nurse
Fusion Medical Staffing
Sioux Falls, SD
- $2,148.99 to $2,286.16 USD / week
…while enjoying competitive pay, comprehensive benefits, and the support of a dedicated clinical…
Added just now
FM
PCU RN - Stepdown / Progressive Care Unit - Travel Nurse
Fusion Medical Staffing
Sioux Falls, SD
- $2,148.99 to $2,286.16 USD / week
…while enjoying competitive pay, comprehensive benefits, and the support of a dedicated clinical…
Added just now
FM
PCU RN - Stepdown / Progressive Care Unit - Travel Nurse
Fusion Medical Staffing
Sioux Falls, SD
- $2,148.99 to $2,286.16 USD / week
…while enjoying competitive pay, comprehensive benefits, and the support of a dedicated clinical…
Added just now
FM
PCU RN - Stepdown / Progressive Care Unit - Travel Nurse
Fusion Medical Staffing
Sioux Falls, SD
- $2,148.99 to $2,286.16 USD / week
…while enjoying competitive pay, comprehensive benefits, and the support of a dedicated clinical…
Added just now
RM
BCBA (Board Certified Behavioral Analyst)
Reaching Milestones
Evans, GA
- $85,000 to $95,000 USD / year
Contribute to a culture focused on ethical, individualized, evidence-based ABA services and meaningful client outcomes.
Added just now
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Early Careers: Corporate Risk and Broking - Internship - Client Advocacy, Commercial Lines - New York, Chicago and Atlanta -2027
WTW
NY · Chicago, IL · Atlanta, GA
- $31 to $34 USD / hour
Colleagues in this role will support internal clients, working with multiple teams/markets/regions. Graduates may work with assigned external clients under the direction of senior…
Added 1 min ago
Director of Sales, Volume Channel
Peoplease
United States
…agencies (GAs) and brokers two or three steps removed from the client. This is a player-coach role: the Director will lead a team of sales reps and two Business Development Representatives…
Added 1 min ago
Recruiting Coordinator Consultant - RPO
Manpower
United States
This position provides day-to-day administrative support to the Recruiting Team, database administration and research to target organizations to provide appropriate candidate prospects.…
Added 1 min ago
Recruiting Coordinator Consultant - RPO
Manpower
United States
This position provides day-to-day administrative support to the Recruiting Team, database administration and research to target organizations to provide appropriate candidate prospects.…
Added 2 mins ago
Senior MEP Engineer
Terracon
Houston, TX · Austin, TX · Dallas, TX
This highly autonomous role requires independent judgment and ownership in leading projects, solving complex technical challenges, and delivering high-quality client solutions. The Senior…
Added 2 mins ago
O
Oracle Network Developer
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Reston, VA · Austin, TX
- $39.9 to $79.86 USD / hour
-Serves in operational support rotations by providing incident response and conducting root cause investigations, seeking assistance as needed to resolve escalated technical issues.
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Group Underwriter Consultant Senior
Elevance Health
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…collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual…
Added 2 mins ago
AU
Assistant Security Account Manager
Allied Universal
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- $75,025.6 USD / year
…functions at the assigned post in accordance with post orders and client instructions, and following all internal procedures. To support and ensure success in this role, we provide a…
Added 3 mins ago
IS
Systems Administrator - Security & Patch Management
Illinois State Toll Highway Authority
Downers Grove, IL
- $90,000 USD / year
The Tollway is a user-fee system – no state or federal tax dollars are used to support maintenance and operations. Operations are funded by toll and concession revenues.
Added 4 mins ago
Technical Account Manager 3 - Denver
Datadog
Denver, CO
Advise on technical support and product adoption for customers in line with pre-sales, post-sales and the renewal processes
Added 4 mins ago
GPS HST - Strategy, Growth and Transformation - Workflow Process Automation Optimization (WPAO) – Functional Team Lead
Deloitte US
Austin, TX · Hermitage, TN
We are seeking a knowledgeable and collaborative Functional Team Lead to support a Workflow Process Automation Optimization (WPAO) workstream project within our GPS practice. In this role,…
Added 4 mins ago
Lead Software Engineer
Deloitte US
Sacramento, CA
Designing, developing, testing, and implementing software applications and technical solutions aligned to business and mission needs
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Client and Business Cyber Services Associate Director - BISO
Deloitte US
Birmingham, AL · Cincinnati, OH · Cleveland, OH · Colorado Springs, CO · Columbus, OH · Davenport, IA · Dayton, OH · Des Moines, IA · Grand Rapids, MI · Hermitage, TN · Indianapolis, IN · Jacksonville, FL · Kansas City, MO · Lake Mary, FL · Louisville, KY · Mechanicsburg, PA · Memphis, TN · Midland, MI · Nashville, TN · New Orleans, LA · Omaha, NE · Pittsburgh, PA · Rochester, NY · Salt Lake City, UT · San Antonio, TX · St. Louis, MO · Tallahassee, FL · Tampa, FL · Tulsa, OK · Wichita, KS · Williamsville, NY
…chain security (SBOMs, dependency and provenance controls) and support for federal secure software attestation…
Added 4 mins ago
Reliability & Maintenance Digital Transformation Senior Manager Architect - Downstream/Chemicals
Deloitte US
Atlanta, GA · Austin, TX · Baltimore, MD · Boise, ID · Charlotte, NC · Chicago, IL · Cincinnati, OH · Cleveland, OH · Columbus, OH · Costa Mesa, CA · Dallas, TX · Denver, CO · Detroit, MI · Fort Worth, TX · Grand Rapids, MI · Houston, TX · Indianapolis, IN · Jacksonville, FL · Kansas City, MO · Los Angeles, CA · Louisville, KY · McLean, VA · Memphis, TN · Miami, FL · Milwaukee, WI · Minneapolis, MN · Morristown, NJ · Nashville, TN · New Orleans, LA · NY · Philadelphia, PA · Portland, OR · Princeton, NJ · Richmond, VA · Sacramento, CA · San Antonio, TX · San Diego, CA · San Jose, CA · Seattle, WA · St. Louis, MO · Stamford, CT · Tallahassee, FL · Tampa, FL · Tulsa, OK
…miss the chance to be part of a team that provides exceptional client value while advancing your professional journey. Apply now and become a vital part of our innovative and dynamic…
Added 5 mins ago
B
Logistician III
Battelle
Albany, GA · ALBANY, GA
- $55,000 to $60,000 USD / year
…supporting Marine Corps Logistics Command. The staff member will support life-cycle management and sustainment functions of Class II and other military equipment for our government…
Added 5 mins ago
B
Senior Energetics Engineer
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West Jefferson, OH · WEST JEFFERSON, OH
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…management. The selected candidate will be responsible for current client program execution, development of new business, and mentorship of…
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Support business development efforts and maintain strong client relationships throughout Florida
Added 6 mins ago
Customer Care Representative II
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Added 6 mins ago
Communications Coordinator/ Undergraduate Admissions
Louisiana State University and Agricultural and Mechanical College
United States
The position also provides hands-on support across web, portal, print, and related digital channels; assists with content development and quality assurance; maintains communications…
Added 7 mins ago
Intern III
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East Lansing, MI
…geographic footprint. We are committed to providing our teams with technical support throughout these offices to continually build upon our success year after year. Spicer Group was given…

Vicar Operating, Inc. dba VCA

Client Service Representative

Ridgecrest, CA, United States

$17 to $21.55 USD / hour

Apply About employer

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Job details

Pay: $17 to $21.55 USD / hour
Apply by: Nov 20, 2026
Experience: Minimum of 1-2 years of experience in a client-facing role, preferably within a veterinary, healthcare, or customer service environment.
Posting language: English
Posted: Nov 9, 2026

Original job description

JOB TITLE

Client Service Representative

SUMMARY OF JOB PURPOSE AND FUNCTION

The Client Service Representative (CSR) serves as the primary point of contact and the welcoming face of VCA Animal Hospitals. This role is essential in establishing and maintaining trust and confidence with clients and their pets by delivering exceptional customer service and support. The CSR is responsible for managing front-desk operations, including greeting visitors, handling appointment scheduling, processing payments, and providing product and service information. Additionally, the CSR supports clinical teams by managing medical records and ensuring the hospital environment is clean, safe, and inviting. Through effective communication and organizational skills, the CSR helps facilitate smooth hospital operations and contributes to the overall mission of prioritizing pet health and client satisfaction.

ESSENTIAL RESPONSIBILITIES AND TASKS

Client Interaction & Customer Service
Greet clients and their pets upon arrival, answer telephones, and direct to exam rooms.
Provide a welcoming, professional, and compassionate experience.
Address client questions and concerns promptly and courteously.
Appointment Scheduling & Confirmation
Schedule, confirm, and coordinate appointments.
Manage the appointment calendar to optimize workflow.
Place outbound calls for appointment reminders and follow-ups.
Financial Transactions & Fee Presentation
Present and explain fees for services and products.
Process payments, handle billing inquiries, and maintain accurate financial records.
Product & Service Recommendations
Recommend, select, and obtain products and services, including prescriptions.
Educate clients on available options and their benefits.
Medical Records & Administrative Support
Manage and update medical records, charts, reports, and correspondence.
Ensure accuracy and confidentiality of client and patient information.
Facility Maintenance & Cleanliness
Maintain a clean, safe, and inviting hospital environment (including removal of animal waste).
Ensure all areas (inside and outside) meet hospital standards for cleanliness and safety.

EDUCATION/EXPERIENCE EDUCATION Required

High school diploma or equivalent is required.

TYPE & YEARS OF EXPERIENCE

Required

Minimum of 1-2 years of experience in a client-facing role, preferably within a veterinary, healthcare, or customer service environment.

Preferred

Experience handling appointment scheduling, payment processing, and customer inquiries is highly desirable.
Familiarity with veterinary terminology, medical records management, and prescription handling is advantageous.
Proven ability to manage multiple tasks efficiently in a fast-paced setting while maintaining professionalism and empathy.

CREDENTIAL/LICENSE/CERTIFICATION Required

Additional coursework or certification in customer service, veterinary assistance, or related fields is a plus.

COMPUTER PROFICIENCY

Preferred

Proficiency with scheduling software, point-of-sale systems, and basic computer applications (e.g., Microsoft Office).
Experience with veterinary practice management software (e.g., AVImark, Cornerstone) or similar platforms to streamline scheduling, billing, and record-keeping processes.

LANGUAGE PROFICIENCY

Preferred

Multilingual Abilities: Ability to communicate effectively in multiple languages to better serve a diverse client base and enhance client experience.

PREFERRED SKILLS AND QUALIFICATIONS

Strong communication and interpersonal skills to effectively interact with clients, colleagues, and clinical staff.
Attention to detail and organizational skills to maintain accurate records and support hospital operations.
Compassion for animals and commitment to delivering excellent client service aligned with VCA’s mission.
Conflict Resolution Skills: Demonstrated capability to handle difficult situations and resolve client concerns calmly and professionally, ensuring positive outcomes.

The pay range for this role is $17.00 - $21.55 Hourly If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).

We are proud to be an Equal Opportunity Employer. For a complete EEO statement please see our career page at vcacareers.com.https://www.mars.com/privacy

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More about this job

Skills

Corporate social responsibility
Customer service
Front Desk
Scheduling
Process payments
Communication skills
Organizational skills
Prioritization
Workflow
Administrative support
Confidentiality
Veterinary terminology
Record keeping
Point of sale
Microsoft Office
Interpersonal skills
Communicate with customers
Attention to detail
Conflict resolution

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