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Sr. Manager / Associate Director, Quality Events
Personalis, Inc
Fremont, CA
- $165,000 to $210,000 USD / year
…championing continuous process improvement across Clinical Laboratory Operations, Assay Development, and Manufacturing/Supply Chain. This position reports to the Sr. Director of Quality…
Added just now
Associate Manager, Toxicology Operations
Regeneron Pharmaceuticals, Inc (USA)
Remote, United States
At Regeneron, we use science and innovation to develop life-changing medicines for people with serious diseases. As an Associate Manager, Toxicology Operations you will be utilizing your…
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Scheduling Specialist - Grandview Orthopedic Clinic
CHS
Birmingham, AL
Grow With Us – Career development, learning opportunities, and advancement pathways
Added 1 min ago
Associate Director, Media Finance
IME Mediabrands Worldwide, Inc.
NY
OM is seeking an Associate Director, Media Finance to oversee financial operations for an assigned portfolio of clients and lead a team of Media Finance professionals. This role manages the…
Added 1 min ago
Distribution Processor - Des Plaines, IL
Military Spouse Jobs & VetJobs
United States
The Shipping & Receiving Associate is responsible for accurately preparing, packaging, and processing outbound shipments and inbound materials to ensure efficient warehouse operations. This…
Added 1 min ago
Administrative Specialist - Defense Health Agency (DHA)
KSA Integration
Remote, United States
…Administrative Specialist. The Administrative Specialist keeps daily operations and meetings running for the Department of Defense (DoD) Disability Evaluation System (DES) program office at…
Added 2 mins ago
Mainline Auto Service Technician at Volkswagen Las Vegas - Pay $28-39+
JRJ Investments, Inc.
United States
Our Associates have many choices for career growth and development after success in a Service Technician role. Opportunities may include:
Added 2 mins ago
Retail Assistant Store Manager - Front Operations
Goodwill Industries of Middle Tennessee
Murfeesboro, TN
Associate’s degree in business, Logistics, Supply Chain, Management, Retail Operations, or a related field preferred.
Added 2 mins ago
FC
Tax Manager
Forsyth County (NC)
Winston-Salem, NC
- $27.68 to $31.83 USD / hour
…daily basis. This position is responsible for supervising staff operations. Independent judgment and initiative are required as are tact and courtesy in dealing with the public. This Tax…
Added 2 mins ago
Field Survey Internship (Summer 2027)
Woolpert
Columbus, OH · Dayton, OH
…design, construction, mapping, asset management, and community development initiatives. You may contribute to boundary and topographic surveys, control surveys, mobile and terrestrial laser…
Added 3 mins ago
Senior Threat Hunter
SOSi
Washington, DC
…customer. This role is responsible for conducting threat hunting operations, analyzing data from multiple sources to identify malicious activity, supporting detection and response efforts,…
Added 3 mins ago
PW
Plant Utilities Engineer 1
People With Developmental Disabilities, Office for
Schenectady, NY
- $59,049 to $71,719 USD / year
Will be required to perform operations and maintenance within an asbestos environment and/or supervise any asbestos removal project being carried out by other employees or private…
Added 3 mins ago
Associate Analyst - Network Planning Operations Integration
Employment Application
IL
Working with the breadth of resources available across the airline, the Global Network Planning Operations Integrations team is responsible for creating strategies and scenarios that…
Added 3 mins ago
GC
Financial Operations Coordinator
Givens Communities
Asheville, NC
- $22 to $25 USD / hour
Educational assistance & professional development opportunities
Added 3 mins ago
Resident Advocate PT 6p-11p M-F (53233)
The Family Place
DALLAS, TX
…including inventory in overflow storage location, and report to operations and direct supervisor when inventory items need…
Added 3 mins ago
AD
Vice President of Global Medical Operations
Antech Diagnostics
New York, NY
- $274,000 to $342,000 USD / year
Define and drive talent attraction, development, and retention strategies to ensure Medical Operations has the capabilities and workforce required to deliver current and future business…
Added 4 mins ago
Associate Director of Finance for Aviation Operations
University of Nebraska - Omaha
NE
The Associate Director of Finance for Aviation Operations is a key financial leader responsible for providing strategic financial planning, analysis, and decision support for a diverse…
Added 4 mins ago
Claims Consultant - EPL
Nationwide Mutual Insurance Co.
NY
…sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At…
Added 4 mins ago
Shift Supervisor
Jushi
Easton, PA
Work with the Management team to ensure retail store operations run smoothly, accurately, and in compliance with the applicable rules and regulations, including:
Added 4 mins ago
Crane & Rigging Sales Representative
Barnhart Crane & Rigging
Memphis, TN
…commercial awareness, and the ability to work collaboratively with operations and field teams to deliver safe, efficient, and cost-effective…
Added 4 mins ago
UO
DIRECTOR OF WEB STRATEGY #00097861
University of Missouri System
MO
- $70,152 to $104,104 USD / year
The Associate Director of Web Strategy directs the development, implementation and evaluation of Missouri S&T’s web communications. Working within Marketing and Communications’ departmental…
Added 5 mins ago
Senior Customer Specialist-2
CAR CarMax Auto Superstores, Inc.
IN
…you will delegate tasks, mentor associates, and support store operations, reinforcing CarMax’s commitment to honesty, transparency, and exceptional…
Added 5 mins ago
Assistant Manager Concierge
First Advantage Background Services
United States
…and healthcare services. This role involves managing daily operations, including coaching, monitoring productivity, and addressing escalated concerns. The team lead ensures exceptional…
Added 5 mins ago
Customer Service Supervisor
Heritage Cooperative
New Philadelphia, OH
Minimum of three (2) years of supervisory or leadership experience in customer service, call center operations, or related customer facing role.
Added 5 mins ago
AC
Bilingual Part Time Sales Associate
ACE Cash Express
Lynwood, CA
- $18.5 to $19.5 USD / hour
- Part-time
…fullest, and we celebrate their commitment to making our store operations…

Vicar Operating, Inc. dba VCA

Client Service Representative

Jacksonville, FL, United States

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Job details

Posting language: English
Posted: Nov 6, 2026

Original job description

VCA Augustine Loretto Animal Hospital – Jacksonville, FL Full-Time VCA Augustine Loretto Animal Hospital is seeking a friendly, organized, and compassionate Client Service Representative (CSR) to join our veterinary team. As a CSR, you are often the first and last point of contact for our clients and play a critical role in creating a welcoming, supportive, and professional client experience while supporting daily hospital operations. This position is ideal for someone who thrives in a fast-paced environment, enjoys helping people and their pets, and understands how strong communication, organization, and teamwork contribute to high-quality patient care. Essential Functions

Deliver exceptional customer service by warmly greeting clients, answering multi-line phones, and escorting clients and their pets to exam rooms
Schedule, confirm, and manage appointments efficiently to support patient flow
Place outbound calls for appointment reminders, follow-ups, and outreach to prospective clients
Present, explain, and collect fees, including processing payments accurately and professionally
Recommend, select, and process products and services, including prescription requests, in accordance with hospital protocols
Answer client questions regarding products and services and provide education on general animal husbandry and non-medical pet care (e.g., heartworm prevention, flea and tick control, basic house training)
Maintain accurate and organized medical records, charts, reports, and correspondence
Communicate clearly and effectively with veterinarians and support staff to ensure continuity of care and excellent service

Qualifications

Minimum of one year of customer service experience
High School Diploma/GED or equivalent
Strong verbal and written communication skills with an emphasis on active listening
Compassion for pets and people, with the ability to remain calm, empathetic, and professional
Sound judgment and decision-making skills in a fast-paced environment
Ability to learn and apply new information to daily workflows and problem-solving
Proficiency in Microsoft Office; experience with veterinary practice management software is a plus
Availability to work non-traditional hours, including evenings, weekends, and holidays
Ability to lift up to 40 lbs. and work in an environment with exposure to animals, allergens, noises, odors, and other hazards associated with a veterinary hospital

Why VCA At VCA Animal Hospitals, we are committed to supporting our Associates and investing in your career growth. We foster an inclusive, respectful, and collaborative workplace where your ideas are encouraged and your contributions matter. Our team meets regularly, values open communication, and works together to overcome challenges while maintaining a positive, goal-driven culture. We are seeking motivated individuals who are adaptable, team-oriented, and passionate about delivering exceptional care and service. Benefits & Total Rewards

We offer competitive compensation and a comprehensive benefits package, which may include:

Medical, dental, and vision insurance
Paid vacation and sick time
401(k) with employer contribution
Generous personal pet care and product discounts
Continuing education and professional development opportunities
Free mental health and wellness resources
Referral bonuses and career advancement programs

Interested in This Opportunity? Apply today - we look forward to hearing from you!

Equal Opportunity Employer VCA is proud to be an Equal Opportunity Employer – Veterans / Disabled. For a complete EEO statement, please visit vcacareers.com. The information in this position description reflects the general nature and level of work performed and is not intended to be a comprehensive list of all duties or responsibilities. Management reserves the right to modify duties as business needs require.

If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).

We are proud to be an Equal Opportunity Employer. For a complete EEO statement please see our career page at vcacareers.com.

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