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RS
Maintenance Shop Lead Technician
Republic Services
Urbana, IL
- $30.56 USD / hour
POSITION SUMMARY: Reporting to a Maintenance Supervisor or Maintenance Manager, the Maintenance Lead Technician provides direction to a group of technicians to ensure that all repairs and…
Added just now
HN
Card Product Manager Sr
Huntington National Bank
Downers Grove, IL
- $70,000 to $140,000 USD / year
The Card Product Manager Sr executes card product strategies to drive new account acquisition, and optimize portfolio performance that will drive account activation, usage, balance growth,…
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Manager, Procurement Operations
Mondelez International
Naperville, IL
Bachelor’s degree in supply chain management, Business Administration, Engineering, or a related field (required). MBA or equivalent advanced degree (preferred).
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PP
Quality Intern
PCI Pharma Services
Rockford, IL
- $20 USD / hour
…function of this position Performs other duties as assigned by…
Added 1 min ago
Group Product Manager, Privacy
Ford Motor Company
Springfield, IL
As a Group Product Manager, you will lead a small team solving core customer problems. The solutions you help to champion will create an elevated customer experience.
Added 1 min ago
Program Manager, Integrated Planning, GEMS, NA Startup
Amazon
Chicago, IL
Amazon is seeking a Program Manager to join the Startup Integrated Planning team within the Global Engineering, Materials, & Sustainability (GEMS) organization. This team owns the…
Added 1 min ago
A
Threat Informed Defense Senior Manager
Accenture
Chicago, IL
- $132,500 to $338,300 USD / year
…and engineering core of a global cyber threat intelligence program serving mission-critical industry environments. As the Threat Informed Defense Senior Manager, you will own the capability…
Added 1 min ago
Senior Manager – Customer Identity & Access Management Operations (Remote)
United Airlines
Chicago, IL
The Senior Manager– Customer Identity and Access Management Operations is responsible for the operational aspects of our CIAM program platforms, ensuring seamless, secure, and effective…
Added 1 min ago
Diesel Technician III
Penske
Milford, DE
Partnering with your manager to learn new skills using Penske’s technician training and hands-on coaching
Added 1 min ago
Senior Technical Program Manager, Electrical Products and Services, Data Center Engineering
Amazon
Chicago, IL
The Sr. Technical Program Manager drives the at-scale global implementation of the newest generations of data center electrical products and electrical distribution infrastructure…
Added 1 min ago
Senior Retirement Benefits Consultant
Liberty Mutual Insurance
Boston · Portsmouth · Plano · New York
…stakeholders. Serve as the primary operational relationship manager for retirement recordkeepers, actuaries, trustees/custodians, and other key vendors, setting clear service expectations,…
Added 1 min ago
Sr Payment Integrity Consultant - Payment Integrity
HCSC
Chicago, IL
…and reporting KPIs and impact metrics, working with the PI Program Manager to draft communications on PI project progress, impact, value, and…
Added 1 min ago
Agency Solutions Manager
Meta
Chicago, IL
Excel skills including pivot tables, advanced formulas, and data modeling, experience working with data visualization tools, SQL
Added 1 min ago
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Senior Program Manager & Key Client Lead, Data Centers
Ramboll Americas Engineering Solutions, Inc.
Chicago, IL
- $150,000 to $225,000 USD / year
If this sounds like you, join Ramboll’s Power Systems team in North America as our Senior Program Manager & Key Client Lead, Data Centers, and help expand a strategic client relationship…
Added 1 min ago
Associate Digital Shelf Manager - Ecommerce
E&J Gallo
Oak Brook, IL
Join GALLO as an Associate Digital Shelf Manager and help shape how our portfolio of brands shows up across the rapidly evolving digital marketplace. In this highly collaborative role,…
Added 1 min ago
EG
Sr Technical Project/Program Manager
Eliassen Group
Springfield, IL
- $48 to $53 USD / hour
Our client seeks a Sr Technical Project/Program Manager to lead a complex, multi-year Workday migration for affiliates covering benefits, payroll, learning, recruiting, HR, and finance. The…
Added 4 mins ago
TM
Maintenance Superintendent
The Michaels Organization
Albany, NY
- $28 to $32 USD / hour
The Maintenance Superintendent is responsible, under the direction of the Community Manager or Maintenance Manager, for the overall maintenance of one or more sites.
Added 5 mins ago
Process Lead (Virtual, US)
Sirva
United States
The Process Lead provides coordination, administrative, and project support for Apple’s mobility program. Working under the direction of Account Management and program leaders, this role…
Added 6 mins ago
IG
Environmental Health and Safety
Insight Global
Atlanta, GA
- From $62 USD / hour
…culture of safety, and minimizes environmental impact. The EH&S Manager is also tasked with reducing workplace accidents, enhancing employee health and safety, and ensuring environmental…
Added 6 mins ago
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Leader In Training (Part-Time)
Buckle
MIDLAND, TX
- Part-time
Investigate and navigate how to expand Guest selection through inventory Manager, advanced product search, iPad apps, etc.
Added 6 mins ago
SR
Physical Therapists - 23rd Floor, Brain Innovation Center
Shirley Ryan AbilityLab
Chicago, IL
- $82,800 to $120,000 USD / year
Professional Growth & Learning: Continuing education and approved CEUs for PT/OT/SLP, plus 50% reimbursement (up to $1,000) for advanced certifications.
Added 7 mins ago
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Nurse Practitioner
AlignMed
Walkersville, MD · Shepherdstown, WV
- $113,000 to $124,800 USD / year
The Advanced Practice Provider reports directly to the Director of Clinical Practice and/or the Area Clinical Practice Manager. The Advanced Practice Provider collaborates on-site with the…
Added 7 mins ago
A
Physician Assistant
AlignMed
Franklin, NH
- $112,320 to $133,120 USD / year
The Advanced Practice Provider reports directly to the Director of Clinical Practice and/or the Area Clinical Practice Manager. The Advanced Practice Provider collaborates on-site with the…
Added 7 mins ago
A
Nurse Practitioner
AlignMed
Franklin, NH
- $112,320 to $133,120 USD / year
The Advanced Practice Provider reports directly to the Director of Clinical Practice and/or the Area Clinical Practice Manager. The Advanced Practice Provider collaborates on-site with the…
Added 8 mins ago
Maintenance Manager
Bozzuto
Nashville, TN
As a Maintenance Manager, your primary responsibilities include:

ViaPath Technologies

Telecom Client Technician

Stafford, VA, United States

$19 to $23 USD / hour

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Job details

Pay: $19 to $23 USD / hour
Apply by: Nov 5, 2027
Experience: Minimum of 1 year of related IT/admin experience.
Posting language: English
Posted: Nov 5, 2026

Original job description

Overview

ViaPath is looking for a Telecommunication Technician 1 (Site Admin Technician 1) to join the Field Services team. Under the direction of the Field Service Manager, but working largely independently, the Site Administration Technician 1 will handle field service maintenance, inventory and repairs with deployed inmate tablets and inmate call processing equipment at multiple assigned facilities. Ensuring all internal processes, procedures, and contractual repair timelines are adhered to.

This position will be based at the client site in Stafford, VA with travel to additional sites.

Responsibilities

Serve as an Ambassador for ViaPath by fostering a positive relationship with the customer and site POC
Work at the direction of the Field Service Manager (“FSM”) responsible for the assigned sites in coordination with the facilities.
Walk the facility, Pods and Units daily to include tasks such as inspecting tablets and initiating trouble tickets for issues as needed and ensure access points are functioning and report to FSM with issues.
Meet daily with the facility Point of Contact (POC) to provide updates on known issues as well as gather any new feedback for newly identified issues
Manage all day-to-day support functions including minor maintenance of tablets, ensuring all applications on the tablets are functioning properly, and maintaining a daily accurate listing of tablets issued, tablets on the shelf, tablets requiring repair and return.
Provide a weekly summary report to the Field Service Manager (FSM)
Visit dedicated worksite daily or assigned facilities during scheduled dates if assigned more than one.
Initiate and execute trouble resolution guidelines provided for Tablet Resolution before acknowledging the need to replace tablet(s) under RMA protocol.
Utilize ViaPath’s trouble ticket database to view/maintain all facility information that would be useful in troubleshooting system issues.
Update the FSM and SAT on any known issues immediately when known

Qualifications

High school diploma or equivalent required; advanced degree a plus
Minimum of 1 year of related IT/admin experience. Must have IT familiarity (i.e., tablet usage, technical support, computer workings, etc.). Experience with technology troubleshooting, repairs and/or other relevant technical experience desired.
Proficient in Windows XP/Windows OS, Microsoft Office Software, and ability to learn other software programs that may be required.
Must be a self-starter that can work independently and willing to fully commit to understanding all aspects of support for the site.
Ability to multi-task while meeting deadlines.
Strong communication skills and ability to interact with and be comfortable being in front of others.
Experience working in a fast-paced environment with competing deadlines and priorities.
Strong written and oral communication skills.
Must have strong attention to detail and record keeping skills.
Ability to write reports and/or procedure manuals on an as needed basis.
Strong problem-solving skills are required. Must have the ability to diagnose and define problems, collect data, establish facts, draw valid conclusions, and provide recommendations.
Ability to work well in a team environment.
Must frequently be able to lift/or move heavy equipment.
Must be willing to work in a correctional environment and perform all tasks assigned in various working conditions, which may include but are not limited to: adverse weather, humidity, dust, and limited space.
Must be able and willing to work weekend, evening, and holiday schedules as needed.
Position includes travel to multiple facilities in the area. Must have reliable transportation.
Proficient in basic network troubleshooting to include being able to identify network components a plus.

Additional Information

The projected compensation range for this position is $19/HR - $23/HR. Please note that the salary information listed is a general guideline only. Salary at ViaPath Technologies is determined by various factors such as (but not limited to) scope and responsibilities of the position, the individual’s combination of education and training, knowledge, skills, and related experience as well as market (work location) considerations when extending an offer.

ViaPath is committed to providing equal employment opportunities to all qualified individuals and to maintaining a workplace free from discrimination and harassment. Employment decisions are based on individual merit, qualifications, performance, and business needs. In accordance with applicable federal, state, and local laws, ViaPath does not discriminate or permit harassment against any employee or applicant based on any characteristic protected by law. ViaPath’s commitment applies to the fullest extent required by federal, state, and local laws applicable to its contracts and operations.

Benefits Overview

ViaPath is committed to supporting the health, well-being, and security of our employees. Eligible full-time employees have access to a comprehensive benefits package that includes:

Medical, Dental & Vision Insurance – Multiple plan options designed to support a variety of coverage needs.
Health Saving Accounts (HSA) and Flexible Spending Accounts (FSA) – Employer provided contribution to the HSA for eligible medical plans. Healthcare and dependent care spending accounts available.
Flexible Time Off (FTO) – Including vacation and sick time
Company Holidays
Retirement Plan (401(k)) – Traditional and Roth 401(k) options available including employer matching contributions.
Life & Disability Insurance – Company-paid basic life insurance and short-term disability; additional voluntary coverage available.
Employee Assistance Program (EAP) – Free, confidential support for personal, financial, and family matters.
Additional Well-Being Resources – Includes access to Care.com, Calm, Active&Fit, Telavet, LegalShield, and other lifestyle resources and discounted services.

Eligibility for certain benefits may depend on employee status, work location, and applicable plan documents. Benefits and terms are subject to change. The information above provides a brief summary of our benefit programs. Actual coverage details are governed by the official plan documents, which control in the event of conflict. ViaPath reserves the right to modify or terminate any benefit program at any time.

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More about this job

Skills

Troubleshooting
Technical support
Microsoft Windows XP
Microsoft Windows
Microsoft Office
Work independently
Communication skills
Attention to detail
Record keeping
Write work-related reports
Problem solving
Gather data
Heavy equipment operation

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