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Added 2 mins ago
HR Analyst - Human Resources (Medical Center)
HMSPG - HM Specialty Physician Group - Houston Methodist Specialty Physicians
United States
At Houston Methodist, the Human Resources (HR) Analyst position is responsible for supporting HR management and their customers to simple-to-moderately complex work process and flow, and to…
Added 3 mins ago
Clinical Research Nurse
HMRI - Houston Methodist Research Institute - The Methodist Hospital Research Institute
United States
Maintains level of professional contributions as defined in Clinical Career Path program guide
Added 5 mins ago
Space Operation Analyst
SAIC
Colorado Springs, CO
…segment analysis in support of all headquarters functions such as operations, requirements, force planning/development, and the Planning Programming Budgeting and Execution Program…
Added 5 mins ago
Business Analyst
SAIC
Remote, United States
SAIC is seeking a Business Analyst to support process improvement, requirements analysis, and policy interpretation across the VA Medical Disability Exam (MDE) program. This essential…
Added 5 mins ago
ETMS2 Program Analyst
SAIC
Camp Smith, HI
SAIC is currently seeking a Program Analyst located in Oahu, Hawaii to support the US PACOM J7 to produce orders, directives, and plans intended to facilitate J7 guidance for theater…
Added 5 mins ago
Configuration Analyst
SAIC
Colorado Springs, CO
SAIC seeks an energetic Configuration & Data Management Analyst to support the US Space Force, Space Systems Command, in performing operational maintenance and sustainment of Ground-Based…
Added 5 mins ago
Logistics Support Analyst
SAIC
Colorado Springs, CO
SAIC seeks a motivated Logistics Support Analyst for the Ground-Based Radar (GBR) Maintenance and Sustainment Services (GMASS) contract. GMASS supports the US Space Force, Space Systems…
Added 5 mins ago
Logistics Analyst
SAIC
San Diego, CA
SAIC is seeking a Logistics Specialist to support a Navy program at NIWC Pacific. This role provides hands-on logistics and material support in a dynamic defense environment. The ideal…
Added 10 mins ago
Analyst, CRM & Systems Integration
Crimson Brand Partners
Salt Lake CIty, UT
Crimson Brand Partners is seeking a motivated and technology-driven Analyst, CRM and Systems Integration to help power our CRM ecosystem and support the future of revenue operations in…
Added 12 mins ago
[Mid Level] Marketing Manager / Marketing Analyst - Digital, Brand, Partnership, Social & Insights (261101-8)
JND
DFW, TX
Our team of business professionals supports a wide range of operations including marketing, data analytics, financial analysis, program management, and strategic planning. We also have…
Added 12 mins ago
[Mid Level] Korean Bilingual Business Analyst - Finance, Business Operations & Supply Chain Analytics (261101-1)
JND
Dallas, TX
Job Title: Korean Bilingual Business Analyst (Finance, Operations & Supply Chain)
Added 24 mins ago
HR Data Analyst
Connexus Credit Union
Remote, United States
Robust Learning and Development program that includes an annual professional development stipend
Added 27 mins ago
AT
Cyber Technical Analyst Principal (2026-0252)
Acclaim Technical Services
Chantilly, VA
- $130,000 to $190,000 USD / year
ATS is seeking Cyber Technical Targeting Analyst to support a client’s operational requirements in a challenging, dynamic setting located in the Washington Metropolitan Area. The positions…
Added 29 mins ago
A
Management Analyst
Alluvionic
Port Hueneme, CA
- $79,542 to $101,385 USD / year
Interview managers and employees and observe operations to understand workflows, organizational relationships, and business needs
Added 30 mins ago
CM
Quality Improvement/ Business Intelligence Analyst
Cardinal McCloskey Community Services
Valhalla, NY
- $60,000 to $65,000 USD / year
Maintain understanding of COA standards related to both QI and relevant program operations, and support periodic review of and alignment with COA, in support of CMCS accreditation status.
Added 31 mins ago
TL
Contract Management Analyst
The League of Credit Unions & Affiliates
Tallahassee, FL
- $19 to $25 USD / hour
…management company, is seeking a full-time Contract Management Analyst to support credit unions in implementing and managing vendor management programs through the CUVM platform. In this…
Added 35 mins ago
HUMINT Focused Video Analyst
Geo Owl
McLean, VA
…your analytical impact in support of global counterterrorism…
Added 38 mins ago
Senior Business Analyst, Operations
Dallas, TX
Cetera Financial Group is currently seeking a Senior Advisory Operations Business Analyst for our Advisory Operations team in our company’s office located in Dallas, TX. This is a unique…
Added 43 mins ago
Business Analyst III or Senior
Southern Company
Atlanta, GA
This position may be filled as Business Analyst III (GSE04) or Senior (GSE05). Individuals who demonstrate advanced skills in terms of work experience, education, and certifications may be…
Added 43 mins ago
Project Manager (Customer Choice)
Southern Company
Atlanta, GA
…Experience in Protection and Control Field Services, Transmission Operations, Transmission Design (Estimating, Physical, Control, Protection and Control Applications, etc.) is strongly…
Added 43 mins ago
Project Manager
Southern Company
Atlanta, GA
Strong Transmission experience preferred. Experience in Protection and Control Field Services, Transmission Operations, Transmission Design (Estimating, Physical, Control, Protection and…
Added 43 mins ago
Operations Data Engineering Analyst
Southern Company
Birmingham, AL
The Operations Data Engineering Analyst supports both operational data infrastructure and AI/ML data readiness. The role assists the PI System Administrator with daily operation,…
Added 44 mins ago
Financial Analyst/Planner Specialist (Bilingual – English/Spanish)
Northeastern Illinois University
Chicago, IL
Program Operations and Administrative Coordination
Added 47 mins ago
Compliance Analyst
Capital Health Plan
Tallahassee, FL
The Compliance Analyst supports Capital Health Plan's compliance program by coordinating regulatory surveillance, obligation tracking, training administration, routine monitoring,…
Added 48 mins ago
AH
IT Security Analyst
AltaMed Health Services Corp
Commerce, CA
- $88,391.68 to $110,489.6 USD / year
The IT Security Analyst supports AltaMed’s Security Operations by monitoring, analyzing, and responding to security events, service requests, and identity-related activities across the…

ViaPath Technologies

Manager, OMS Product & Delivery

Remote, United States

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Job details

Apply by: Nov 6, 2027
Posting language: English
Posted: Nov 6, 2026

Original job description

Overview

We are seeking a Manager, Product Operations & Delivery to drive the execution of our product roadmap across ViaPath’s enterprise Offender Management System (OMS) platform. This role serves as the operational backbone of the product organization - ensuring that strategy is translated into clear, actionable, and high-quality delivery work.

You will lead the Product Analyst function and oversee the systems, processes, and standards that enable effective backlog management, requirements quality, and cross-functional alignment. This is a highly collaborative role that partners closely with Product, UX, Engineering, QA, Implementation, and Support teams to ensure product initiatives are well-defined, development-ready, and successfully delivered.

This position is ideal for someone who thrives at the intersection of product operations, delivery execution, and team leadership, and who enjoys bringing structure and clarity to complex software environments.

This is a remote based position based anywhere in the contiguous US. Must be located near an airport to meet the travel requirement for the position.

Responsibilities

Product Delivery & Backlog Management

Translate approved product roadmap initiatives into structured, trackable delivery work (epics, features, user stories) within Jira
Maintain a well-organized, transparent backlog aligned to roadmap themes and priorities
Ensure end-to-end traceability between roadmap initiatives and delivery artifacts in Jira and Confluence

Requirements Quality & Readiness

Establish and enforce standards for high-quality requirements, including clarity, completeness, testability, and dependency management
Lead backlog refinement sessions to ensure all work meets “ready for development” criteria
Partner with UX, Engineering, and QA to clarify functional intent and resolve gaps early in the delivery lifecycle

Team Leadership & Enablement

Manage and mentor a team of Product Analysts responsible for functional design, user stories, and documentation
Provide coaching, workload planning, and performance management to ensure high-quality output and team growth
Foster consistency in documentation practices, tooling usage, and delivery standards
Feedback Synthesis & Continuous Improvement
Aggregate and analyze feedback from Support, Implementation, and other customer-facing teams
Identify trends, root causes, and opportunities, translating insights into actionable backlog items
Recommend priorities, scope tradeoffs, and improvements to product leadership based on operational data

Release Coordination & Communication

Coordinate release readiness activities, ensuring scope completion and stakeholder alignment
Support release validation and ensure delivered functionality meets defined acceptance criteria
Draft and publish clear, accurate release notes and supporting product communications
Develop internal enablement materials such as feature summaries and user guidance

Operational Excellence

Maintain organized, accessible documentation in Confluence, including requirements, workflows, and decision logs
Track and escalate risks, gaps, and cross-team dependencies to maintain delivery momentum
Continuously improve processes related to backlog management, documentation, feedback intake, and release communication

Qualifications

Bachelor’s degree or equivalent experience in Business Analysis, Product Operations, Software Delivery, Information Systems, or related fields
8+ years of experience in product analysis, functional analysis, business analysis, or software delivery support within enterprise software environments with a minimum of 2 years of experience directly managing analysts or leading a requirements-focused function, including coaching, performance management, and workload planning.
Demonstrated ability to translate complex business needs into structured user stories, acceptance criteria, and functional documentation suitable for software delivery.
Strong experience managing backlogs and work tracking in tools such as Jira and maintaining structured documentation in Confluence (or comparable platforms).
Proven ability to synthesize feedback from Support, Implementation, and other customer-facing teams and convert it into actionable product work with clear recommendations.
Excellent writing, documentation, and organizational skills with strong attention to detail.
Experience collaborating closely with UX, Engineering, and QA to ensure functional intent is understood, testable, and delivered as expected.
Ability to manage multiple priorities, drive clarity across teams, maintain consistent follow-through, and operate confidently in a decision-support role to product leadership.
Experience with corrections or justice-related software workflows preferred but not required.
Must be able and willing to travel up to 10% of the time.

Additional Information

ViaPath is committed to providing equal employment opportunities to all qualified individuals and to maintaining a workplace free from discrimination and harassment. Employment decisions are based on individual merit, qualifications, performance, and business needs. In accordance with applicable federal, state, and local laws, ViaPath does not discriminate or permit harassment against any employee or applicant based on any characteristic protected by law. ViaPath’s commitment applies to the fullest extent required by federal, state, and local laws applicable to its contracts and operations.

Benefits Overview

ViaPath is committed to supporting the health, well-being, and security of our employees. Eligible full-time employees have access to a comprehensive benefits package that includes:

Medical, Dental & Vision Insurance – Multiple plan options designed to support a variety of coverage needs.
Health Saving Accounts (HSA) and Flexible Spending Accounts (FSA) – Employer provided contribution to the HSA for eligible medical plans. Healthcare and dependent care spending accounts available.
Flexible Time Off (FTO) – Including vacation and sick time
Company Holidays
Retirement Plan (401(k)) – Traditional and Roth 401(k) options available including employer matching contributions.
Life & Disability Insurance – Company-paid basic life insurance and short-term disability; additional voluntary coverage available.
Employee Assistance Program (EAP) – Free, confidential support for personal, financial, and family matters.
Additional Well-Being Resources – Includes access to Care.com, Calm, Active&Fit, Telavet, LegalShield, and other lifestyle resources and discounted services.

Eligibility for certain benefits may depend on employee status, work location, and applicable plan documents. Benefits and terms are subject to change. The information above provides a brief summary of our benefit programs. Actual coverage details are governed by the official plan documents, which control in the event of conflict. ViaPath reserves the right to modify or terminate any benefit program at any time.

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More about this job

Skills

OMS
Team leadership
Jira
Atlassian Confluence
Documentation
Coaching
Performance management
Process improvement
Leadership
Improve business processes
Communication skills
Business analysis
Organizational skills
Attention to detail

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