Jobs in the United States

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Advanced Quality Engineer
Re:Build Manufacturing
Kalamazoo, MI
…company. At Re:Build we deploy deep expertise in engineering, operations management, and technology to supercharge the performance of our member companies. We leverage deep professional…
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Project Manager
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Dallas, TX
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Environmental Services Assistant Manager
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PARAMEDIC NRP - CODY (FT)
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Career Development Program - Supply Chain Operations Leader Trainee
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As a Supply Chain Operations Leader Trainee in White Cap’s Career Development Program, you will have the opportunity to engage in on-the-job training, job shadowing, leadership development,…
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Program Manager I - Medical Education
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This role transitions to a hybrid schedule after 90 days, with one work-from-home day per week
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Assistant Property Manager
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A growing multifamily management company is seeking an experienced and highly organized Assistant Property Manager to support the daily operations of The Collective Apartments in the heart…
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Collaboration Alliance Manager
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Lead scientific relationship development to reach high and wide within the strategic partner organization and gain participation in strategic research & development sessions to identify and…
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Operations Manager
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The Operations Manager oversees the day-to-day operations of their assigned center. Responsibilities range from administrative duties to the development of the center’s team, including but…
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Operations Manager
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Special Hazards Sales Manager
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Total Fire Protection is hiring for a Special Hazards Sales Manager. This position is responsible for driving sales growth and market development for special hazard fire protection systems…
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Quality Excellence Manager
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Project Manager II- Markets Ops Platform Transformation
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Senior Program Manager - Signals & Electronic Intelligence (SIGINT/ELINT)
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Customer Service Coordinator
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Major Accounts Sales Executive - Matterport - Cleveland, OH
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Program Manager, Partner Capability
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Via

General Manager

Dallas-Fort Worth, TX, United States
Austin, TX, United States
Houston, TX, United States
Denver, CO, United States
Dallas, TX, United States
Fort Worth, TX, United States

$140,000 to $190,000 USD / year

Apply on job-boards.greenhouse.io About employer

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Job details

Pay: $140,000 to $190,000 USD / year
Education: Bachelor’s degree
Experience: Strategic leader with 6+ years of experience, with a track record of driving strategy and leading complex operations;
Posting language: English
Posted: Nov 12, 2026

Original job description

Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint - we’ve got huge goals.

As a General Manager, you will manage a first-of-its-kind, intermodal transit service while gaining exposure to a fast-paced tech company. This role sits at the intersection of strategy, operations, and partnership management within a fast-growing tech company.

This is not a role where you will be following a playbook, you will be building the plane while flying it - making it a challenging people-facing role that spans entrepreneurship, business development and operations management. We hope you are up for it!

Who You Are:

Strategic leader with 6+ years of experience, with a track record of driving strategy and leading complex operations; Bachelor’s degree required
Independent self-starter, you thrive in fast-paced environments and feel comfortable with a very high level of responsibility
Savvy and tactful communicator: you intuitively find the right tone in every situation
Foster a culture deeply committed to providing a world class customer service experience
Strong analytical thinker who uses data to guide strategy, not just report outcomes.
Experienced and exceptional leader: people love working with you and for you, and you have extensive experience leading teams
Flexible and adaptable: you love the challenge of adapting to change rapidly and making things work on the fly
Effective at managing multiple tasks simultaneously; you can delegate, prioritize, and take responsibility
Problem solver; you don’t accept the status quo and are always looking for creative solutions

What You'll Do:

Own and manage the end-to-end operating strategy of Via’s services on behalf of our partner.
Manage the financial performance of the service, including managing P&L, forecasting budgets, and driving strategy to improve profitability and efficiency.
Develop and continuously refine operating plans, staffing models, and scheduling strategies for a 24/7 operation.
Partner cross-functionally within Via to lead initiatives that improve efficiency, reliability, and customer experience.
Serve as the face of the operation, building trusted relationships with drivers, customers, community stakeholders, and local partners.
Drive continuous improvement by defining KPIs, analyzing performance trends, and translating insights into action on a weekly and monthly basis.
Prepare and present reports that communicate performance, risks, and opportunities to internal and external stakeholders.
Ensure compliance with all relevant federal, state, local and company policies, procedures and regulations on service operations.
Travel to and from DFW as needed

Compensation and Benefits:

Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable
Salary Range: $140,000 - $190,000 per year + RSU package
We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching.

Ready to join the ride?

Via is an equal opportunity employer.

Apply on job-boards.greenhouse.io About employer

More about this job

Skills

Sales
Operations management
Customer service
Adaptability
Adapt to change
Forecasting
Scheduling
Customer experience
Process improvement
Present reports
Regulatory compliance

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Work requirements

Jobs in the United States