Jobs in the United States

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Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment. Under the GDPR, you have the right to request…
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Veterinary Practice Partners

Veterinary Receptionist

Arlington, VA, United States
Alexandria, VA, United States

From $20 USD / hour

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Job details

Pay: From $20 USD / hour
Experience: Minimum 1 year of experience in a front desk, receptionist, or customer service role in a medical, dental, urgent care, veterinary, or high-volume service environment
Working hours: 32-40 hours per week
Posting language: English
Posted: Nov 10, 2026

Original job description

Veterinary Receptionist

Caring Hands Arlington is seeking a dedicated and client-focused veterinary receptionist to join our team. This position is open to candidates who bring strong transferable experience from adjacent fields, including human medical or dental offices, urgent care clinics, emergency services, or high-volume hospitality and customer service environments.

We are looking for a professional who demonstrates composure under pressure, a genuine affinity for animals, and the interpersonal skills to support clients across a wide range of experiences - including those that are emotionally demanding. Veterinary-specific knowledge is not required; comprehensive onboarding and training will be provided.

What to Expect

As you join our mission, expect to be supported in your work and home life with:

A comprehensive benefits package, including medical, dental, and vision insurance
Paid time off and a 401(k) plan for full-time employees
Structured onboarding and mentorship covering veterinary workflows, software, and medical terminology
Professional development opportunities
Employee pet discount because we know your pets are family, too.

Salary: Starting at $20.00 per hour, determined by the candidate's skills, experience, and qualifications.

Schedule: Full-time 32-40 hours per week, Clinic hours are Monday- Friday 7:30AM-8PM, Saturday 8AM-4PM

Responsibilities

Greet and check in clients and patients at the front desk, collect intake information, and confirm appointment details in a professional and welcoming manner
Answer and manage a multi-line telephone system, directing calls and responding to inquiries regarding scheduling, services, and general information
Perform client check-out, including payment processing, posting charges, and scheduling future appointments
Provide composed and compassionate customer service to clients experiencing anxiety, distress, or difficult news regarding their pet's health
Perform accurate data entry and maintain organized records in the practice management system following onboarding and training
Communicate effectively with clinical staff to relay messages, flag urgent situations, and support efficient daily operations
Maintain a clean, organized, and welcoming reception and waiting area

Qualifications

Minimum 1 year of experience in a front desk, receptionist, or customer service role in a medical, dental, urgent care, veterinary, or high-volume service environment
Proven customer service skills with strong verbal and written communication, including active listening and conflict resolution
Experience with appointment scheduling, multi-line phone systems, data entry, and payment processing or point-of-sale (POS)
Strong organizational skills and attention to detail; ability to multitask effectively in a fast-paced environment
Proficient in Microsoft Office; comfortable learning new software and workflows
Reliable, punctual, and professional; ability to work independently and as part of a team
Genuine affinity for animals and comfort working in a clinical setting
Experience in a veterinary clinic, animal care facility, or medical office; familiarity with veterinary or medical terminology; or PIMS software experience (Cornerstone, Avimark, ImproMed, eVetPractice, or ezyVet) is considered a strong asset.

About Caring Hands Arlington

At Caring Hands, compassion and purpose drive everything we do. We believe in transparent, personalized veterinary care, and our team of dedicated professionals embodies our core values every day.

We lead with integrity, practice with reliability, and support each other - and you - with a true Go Team spirit. Our goal is to create a welcoming space where pets and their families feel valued, heard, and cared for.

Beyond exceptional medical care, we foster a strong sense of community, always striving to meet the unique needs of every pet and owner. With shared values and a united mission, we’re here to make the world better for you and your pet.

We are dedicated to establishing a culture that celebrates all forms of diversity and allows us to be an inclusive service provider in this community.

#CSR

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Jobs in the United States

Enterprise Integration Engineer

QA Automation Test Engineer

Data Integration Developer

Technical Analyst

Mid .NET/Blazor Developer

Sr .NET/Blazor Developer

Systems Analyst

Data Migration Analyst

Lead, Software Development AI Practice

Sr. Manager General Finance

Captain

Chair, Department of Mathematics, Daytona Beach Campus

Project Manager (Finance)

AI/ML Engineer II

Platform Engineer III

Sr Patient Scheduler

Assistant Elementary Principal LT Substitute until regular employee returns to position ***

Trust Specialist

RN Case Manager Homecare

Restaurant Assistant General Manager-Peter Luger Steakhouse (Caesars Palace LV)

Linux Engineer

Senior Solution Architect, Finance Solutions

Staff Machine Learning Engineer

Service Technician - Raleigh, NC (1141)

Service Technician - Raleigh, NC

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Jobs in the United States