Summary The Supervisory Program Analyst (SPA) position is located in the Office of Medicine Service at the Oklahoma City VA Health Care System and serves as the coordinator, advisor, analyst, and planner for the delivery of health care services. Responsibilities This position will report to the Medicine Business Manager and is responsible for the direct supervision of 2-4 GS-7 Program Support Assistants and the administrative oversight for the Internal Medicine Hospitalist Section as well as the Infectious Disease section. The SPA assists in the design, implementation, modification, and maintenance of quality management and risk management programs within Medicine Service by applying specialized knowledge of health care operations to the planning, organization, and evaluation of the delivery of services. The SPA exercises discretion and judgment in determining the priority of projects to complete, coordinate and delegate administrative functions. The responsibilities and span of control of the SPA are quite complex, extensive and varied. Major duties and responsibilities include, but are not limited to: Maintains and improves systems of delivering health care by developing better programs and policies, and improving utilization of resources. Develops goals and objectives for Medicine Service and translates these into specific actions and policies. Analyzes the need for and facilitates the purchase of equipment and expendable supplies, overseeing the use of funds allocated to the control points. Assists in budget projections for his/her assigned Sections and submits staffing requests to Executive Resource Board for approval to hire additional FTEE and fill vacancies. Submits requests for classification of position descriptions and functional statements, recruitment requests, and ER/LR actions. Acts as a subject matter expert and facilitates resolution of issues involving Human Resources, EEO, Privacy, Police, and local labor organizations for the Section Chiefs and their assigned personnel. Evaluates work performance and develops performance standards. Advises top management of elements considered unacceptable from the standpoint of quality and utilization of resources. Meet the needs of customers while supporting VA missions. Consistently communicates and treats customers (veterans, their representatives, visitors, and all VA staff) in a courteous, tactful, and respectful manner. Recommends approval of internal review findings along with corrective measures for noted deficiencies to Medicine Service leadership. Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule: Monday-Friday, 8:00am-4:30pm Telework: This position may be authorized for ad hoc telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: Supervisory Program Analyst/PD118810 and PD149050 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/04/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-9 position you must have served 52 weeks at the GS-7. For a GS-11 position you must have served 52 weeks at the GS-9. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. You may qualify for the GS-9 grade level based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-9 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Provides direction and oversite administratively of complex medical service lines; assists in directing budget, management, staffing, maintenance and payroll responsibilities in acute inpatient hospital and specialty outpatient services; contributes to Medical Center Management through membership on various medical center committees; influence managers and other officials to accept and implement findings and recommendations on organizational improvements or program effectiveness; acts as liaison with the affiliated medical school and clinical departments and coordinate the daily interactions between the two institutions; resolves administrative questions/problems relating to applicable residents, students and fellows; coordinates and investigates patient concerns or congressional inquiries; oversees the completion of all required reports by determining what is required utilizing VA regulations, local memoranda and consultation with VA administrative staff; and plays a vital role in planning and implementation of medical audits, self-evaluation studies and other management reviews, participating in utilization review and performance improvement studies. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a master's or equivalent graduate degree or 2 full years of progressively higher-level graduate education leading to such a degree or LL.B. or J.D. in a related field OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an equivalent combination of specialized experience and education as stated above to meet to total experience requirements. You may qualify for the GS-11 grade level based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-9 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Provides direction and oversite administratively of complex medical service lines; assists in directing budget, management, staffing, maintenance and payroll responsibilities in acute inpatient hospital and specialty outpatient services; contributes to Medical Center Management through membership on various medical center committees; influence managers and other officials to accept and implement findings and recommendations on organizational improvements or program effectiveness; acts as liaison with the affiliated medical school and clinical departments and coordinate the daily interactions between the two institutions; resolves administrative questions/problems relating to applicable residents, students and fellows; coordinates and investigates patient concerns or congressional inquiries; oversees the completion of all required reports by determining what is required utilizing VA regulations, local memoranda and consultation with VA administrative staff; and plays a vital role in planning and implementation of medical audits, self-evaluation studies and other management reviews, participating in utilization review and performance improvement studies. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M., in a related field. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an equivalent combination of specialized experience and education as stated above to meet total experience requirements. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. Additional Information Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. This job opportunity announcement may be used to fill additional vacancies. The Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.