Program Analyst

Summary This position is located at the San Francisco VA Health Care System (SFVAHCS) in San Francisco, CA. The primary purpose of this position is to provide advanced administrative, analytic, and application coordination support for the Surgical Service. Responsibilities THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION PERFORMANCE ANALYSIS - 50% Monitor and provide overall analysis of the Surgical Service performance measures by utilizing databases Compiles data into Power Point presentations Track completion of these measures reporting to leadership Oversee a variety of administrative programs Develop standard operating procedures/SOP and correspondence ORGANIZATIONAL ANALYSIS - 25% Conduct studies and evaluate operation needs of surgical service Review data, summarize information, propose, and implement changes based on finds Perform a variety of analysis regarding correspondences from outside federal agencies Serve as an expert in ADPAC- Automated Data Processing Application Coordinator duties Serve as liaison between service and Office of Information and Technology COMPLIANCE AND CREDENTIALING - 20% Work with Medical Staff Office to initiate credentialing paperwork Assist with maintaining employee files and completing six-month evaluations Maintain Surgical Service's policies and procedures SPACE/EQUIPMENT PROCUREMENT - 5% Work with the Surgical Business Manager to coordinate the assignment and the use of Surgical Service space Conduct studies to identify the function of the area Perform office management, evaluation of surgical service policies and procedures Work with Interior Designer and IT to prepare and submit requests for new furniture and correspondence workstation installation Order equipment and maintain inventory Work Schedule: Monday - Friday - 8:00AM - 4:30PM Recruitment & Relocation Incentives: Not authorized Telework - This position may be eligible for Telework-Ad-Hoc Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work is sedentary. It occasionally requires carrying objects such as files, books and papers; some walking, standing and bending. No special physical qualifications are required. The work is typically performed in an office setting.. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) - See "Required Documents" below for details. As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Qualifications To be eligible for this position you must have one of the following: EXPERIENCE: Possess one year of specialized experience that equipped you with the knowledge, skills, and abilities to perform successfully the duties of this position, and that is typically in or related to the position. To be creditable, specialized experience must have been equivalent to at least the GS-07 grade level. Specialized experience includes having applied analytical and evaluative methods and techniques to issues or studies concerning the efficiency and effectiveness of a clinical program; assisted with the development and maintenance of a quality improvement and/or performance plan to include data collection and appraisal of effectiveness of clinical activity, as well as, analyzing and reporting findings to management having planned, organized, and developed studies or projects, made recommendations on operating programs and negotiated with others to accept and implement recommendations; having evaluated and made recommendations regarding health care delivery systems, maintained budget information, and status funds. This experience must be detailed in your resume to receive credit. OR EDUCATION SUBSTITUTION: Possess a master's or equivalent graduate degree, 2 full years of progressively higher-level graduate education leading to such a degree, or an LL.B. or J.D., in a related field that provided the knowledge, skills, and abilities necessary to do the work of this position. TRANSCRIPTS ARE REQUIRED OR COMBINATION OF EXPERIENCE AND EDUCATION: Posses an equivalent combination of specialized experience and graduate education, as described above, that demonstrates the ability to perform the duties of this position. Experience must be detailed. TRANSCRIPTS ARE REQUIRED For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education. NOTE: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. Additional Information Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. This job opportunity announcement may be used to fill additional vacancies. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act. The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation and be found well-qualified (have a final rating of 80 or more before any Veterans preference points) for this vacancy. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.