Lead Program Analyst

Summary The incumbent performs duties directly contributing to the administrative management of an integrated health care delivery system that requires the ability to apply the specialized principles and practices of health care management. The incumbent provides data and analytics assistance on administrative and clinical matters affecting VAPORHCS healthcare delivery system. Responsibilities Major duties include, but are not limited to: Maintains program requirements and criteria for health care operations. Reviews reports involving trend analyses and ensures follow-up in these areas for conformity. Reviews materials and monitors services with regard to compliance with the standards of internal and external accrediting agencies. Provides input into the design of projects, the structure of information management systems, and recommends appropriate methodologies, including applicable statistical analyses, for planned activities that will result in new or improved process solutions. Monitors changes in clinical and administrative data systems in VA and provides recommendations to management staff to revise data extraction and analysis methods as needed. Develops management options to deal with complex strategic planning and implementation issues. Assists in compiling information to be presented to the Director, Chief of Staff and other member of Executive Leadership for use in the planning, development, and operation of VAPORHCS programs. Assists ACOD-GPM in developing, standardizing, implementing and sustaining key operational/business processes to ensure efficient and effective management of clinics. Complies with directives and HCS policy and guidance in preparing annual and cyclic documents. Obtains and consolidates information from operating units. Incumbent provides technical expertise in the field of health care planning; provides advice and assistance regarding possible need for revision of regulations and policies governing planning activities. Provides staff support to ensure effective reporting and internal evaluation of programs that comprise the VAPORHCS healthcare delivery system. Incumbent provides specialized staff support in the monitoring and analysis of changes in mission, goals, new legislation, and technological advances to assess the impact of these changes on work methods/procedures and to develop new systems which address these changes. Drafts new and revised Reports, Memoranda and Bulletins and upon review and concurrence of the Director, Chief of Staff and concerned services, disseminates the publications / reports. Compiles, coordinates and completes recurring, non-recurring and special reports requested by VAPORHCS Executive Leadership. Designs, develops, and supports the technology infrastructure for the extraction, storage, and reporting of clinical and administrative data. Creates and updates reports, web pages, and databases to include management, design, integration of content, file management and maintenance. Develops templates for use by others to ensure a consistent organizational appearance and navigation. Develops web applications for specific programs and services, both administrative and medical. Directs and reviews the work of the Data Analysis Group members. Plans, schedules, and coordinates work operations of the employees. Monitors workload of the employees to ensure equitable distribution. Ensures employees attend mandatory training and encourages them to attend other training and professional development activities. Reviews and evaluates work of employees based on daily oral feedback, actual review of data and documents submitted. Performs other related duties as assigned. Work Schedule: Monday - Friday, 7:00am - 3:30pm PST Telework: Not Authorized Virtual: This is not a virtual position. Position Description/PD#: Lead Program Analyst/PD21473-0 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) - See "Required Documents" below for details. As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/17/2026. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-12 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Initiate and manage projects in programmatic areas that contribute to the success of a health care system. Reviewing reports and monitoring data involving trend analysis to make recommendations and develop strategic planning and implementation for complex issues. Developing and reviewing databases for the extraction, storage, and reporting of clinical administrative data. Monitors changes in clinical and administrative data systems and provide recommendations to management. Monitors and reports changes in missions, goals, and new legislations. Reviews and evaluates work of subordinates and coordinates work operations. NOTE: Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Preferred experience: SQL, Power BI Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education There is no educational substitution at this grade level. Additional Information Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. This job opportunity announcement may be used to fill additional vacancies. The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.