Jobs in the United States

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Added 2 mins ago
Construction Manager, GES NA, Design and Construction
Amazon.com Services LLC
Arlington, VA · New York, NY
As a Construction Manager within Global Engineering Services (GES) North America (NA) Design & Construction (D&C), you are Amazon's owner's representative throughout the full construction…
Added 2 mins ago
EPC Automation Lead
Bechtel
AZ
Participates in the rollout of new technologies, services, and security remediations by working with the GBU Innovation Manager, AI Program Manager, and Bechtel Equipment Operations.
Added 8 mins ago
SR LOGISTICS ENGINEER
The Home Depot
Atlanta, GA
…projects in Global Logistics that are typically related to process improvement, strategic initiatives, and/or space and capacity planning and span across multiple functions including…
Added 29 mins ago
Senior Acct Manager – Foodservice Distribution & Industrial Trade Finance
Tyson Shared Services, Inc.
Springdale, AR
Process improvement and system implementation experience preferred
Added 36 mins ago
Finance Manager, Advanced Robotics Finance
Amazon
N Reading, MA
The Advanced Robotics Finance team seeks a Finance Manager to partner with the Engineering, Procurement and Accounting teams of the Advanced Robotics organization. The organization is a…
Added 37 mins ago
Senior Manager, Data Engineering & AI
CVS Health
Wellesley, MA
Leads and actively contributes to a team that builds the systems and AI-enabled platforms used to process, store, and serve data across the enterprise. This is a player coach role: roughly…
Added 37 mins ago
CH
Clinical Authorization Specialist
Cambridge Health Alliance
Malden, MA
- $34.44 to $51.97 USD / hour
…additional information from the provider as needed to complete the…
Added 37 mins ago
W
Senior Incident Response Engineer
WATTS
North Andover, MA
- $152,000 to $168,000 USD / year
…technical escalation point for the global Information Security program. This is a hands-on senior individual contributor role responsible for leading complex security investigations,…
Added 37 mins ago
Project Manager- Interoperability
CGI Technologies and Solutions, Inc.
Canton, MA
The Project Manager works with Executive/Business sponsors to successfully implement new capabilities and support operational processes by managing the end to end delivery of enterprise…
Added 37 mins ago
Global Supply Chain Manager
Amphenol Alden Products Company
Stoughton, MA
…looking for an accomplished, forward-thinking Global Supply Chain Manager to lead and strengthen our global supply chain organization. Based at our new Stoughton, MA facility, this is an…
Added 37 mins ago
S
Essentials of Manufacturing - Environment, Health, and Safety (EHS)
Saint-Gobain
TAUNTON, MA
- $72,500 to $111,500 USD / year
More information will be provided by the recruiter and hiring manager during the interview process.
Added 37 mins ago
Supply Chain Manager III, Amazon Robotics Supply Chain Logistics
Amazon
North Reading, MA · N Reading, MA
…Robotics. This includes collaborating with the NPI Logistics Program Lead and Head of Global Logistics to drive daily operations and continuous improvement to yield world class results…
Added 37 mins ago
Manager, Scheduling
RTX Corporation
andover, MA
Raytheon has an opening for a Manager, Scheduling at our Andover, MA facility. The successful candidate has experience with Material Requirements Planning (MRP) systems in a manufacturing…
Added 37 mins ago
FM
Patient Care Technician - PCT - Dialysis Preceptor
Fresenius Medical Care
Lowell, MA
- $23 to $33 USD / hour
…Supports the organization commitment to the Quality Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process…
Added 37 mins ago
Project Manager - Healthcare
CGI Technologies and Solutions, Inc.
Burlington, MA
The Project Manager works with Executive/Business sponsors to successfully implement new capabilities and support operational processes by managing the end to end delivery of enterprise…
Added 38 mins ago
CH
Program Manager, PACE Interdisciplinary Team
Cambridge Health Alliance
Cambridge, MA
- $39.24 to $59.2 USD / hour
This role provides leadership and oversight of interdisciplinary care coordination, team operations, quality improvement, and regulatory compliance. The Program Manager facilitates…
Added 38 mins ago
Residential Real Estate Specialist
Bank of America
Boston, MA
…with his/her partners within the product to ensure a smooth process, while communicating effectively and consistently with the client and client team throughout the process. The RRES serves…
Added 38 mins ago
Fleet Systems Coordinator
State of Massachusetts
Boston, MA
…Executive Branch fleet. Reporting to the Fleet Information Systems Manager, this position plays a key role in maintaining fleet-related information systems, supporting data integrity,…
Added 38 mins ago
Sr. Specialist, Sales & Service Support
Santander US
Boston, MA
Strong analytical and evaluative skills with ability to measure program performance and make recommendations for improvement.
Added 38 mins ago
Per Diem Oncology Infusion RN
Beth Israel Lahey Health
Boston, MA
Utilizes the nursing process as the frame of reference for practice as a professional registered nurse and provides direct nursing care to patients and families.
Added 38 mins ago
Operations Manager, Private Capital Systems (Investran)
U.S. Bank
Boston, MA
Experience managing operational risk, controls, and process improvement initiatives within a private capital environment
Added 38 mins ago
Quality Assurance Manager (Mgr Quality 3) - 30981
HII
Pocasset, MA
HII Unmanned Systems is seeking an experienced Quality Assurance Manager (Mgr Quality 3) to lead our newly expanded Quality Assurance organization. In this strategic role, you will help…
Added 42 mins ago
Inventory Specialist I
Fairview Health Services
Shoreview, MN
Measure and monitor data for process improvement.
Added 58 mins ago
Merchandise Manager
Ulta Beauty, Inc.
Shelby Township, MI
The Merchandise Manager (MM) is responsible for leading through Ulta Beauty’s mission, vision, and values and contributing to a high-performing team that consistently delivers top-line…
Added 58 mins ago
UB
General Manager
Ulta Beauty, Inc.
Lompoc, CA
- $40 to $54 USD / hour
The General Manager (GM) is responsible for leading through Ulta Beauty’s mission, vision, and values in order to develop a high-performing team that consistently delivers top-line sales…

Vestis

Service Manager

Phoenix, AZ, United States

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Job details

Posting language: English
Posted: Nov 2, 2026

Original job description

Meet Vestis®: For the People Who Make It All Work

At Vestis®, we provide uniforms, workplace supplies, and professional cleaning that help businesses simplify their workday and keep their teams safe, confident, and focused on what matters most. More than a provider, we are a partner in productivity, trusted to keep you running.

Join us and build a career supporting the people who make it all work.

Responsibilities:

Overall Market Center (MC) Service results, including but not limited to, Customer Retention, Growth, Loss and Ruin, Piece Budget, Safety, Employee Retention, Accounts Receivable (AR) Collection, Renewals, Vestis Direct Sales, Customer Satisfaction, Route Sales and Credits
Effectively evaluate, coach and develop Service personnel, included but not limited to: District Managers and Route Personnel
Analyze reports and initiate proper corrective actions for unacceptable trends
Create a pervasive sales culture that fosters team selling via Together In Growth (TIG) and Shared Lead programs
Collaborate and coordinate TIG opportunity and TIG days between Sales Manager, Account Executives, District Manager (DM) and Route Sales Representatives (RSR)
Coordinate and direct assistance in the new account installations as directed by General Manager
Manages day to day activities of Customer Service Program(s) for Service Department
Ensures District Managers visit all required customers each quarter to review growth and service opportunities
Ensure District Manager conducts weekly Route Performance Meetings with each RSR
Ensure District Manager is holding RSRs accountable to respond and resolve all Service Requests timely
Sets clear expectations for customer service and leads by example
Ensure DM spends 60% of time traveling with service professionals on route conducting observations and visiting customer locations (required visits, TIG days and/or day to day situation follow up)
Ensure DM and RSRs proactively follow up on accounts in jeopardy and resolve service concerns expeditiously
Coach and assist DM on how to negotiate and secure renewal agreements with existing customers that protect pricing and profitability
Recruit, select and hire DM and Route Sales employees
Complete one on one meeting with each DM once per week to review trend performance, coach and identify opportunities for improvement.
Deliver and participate in training to ensure customer retention and service goals are met
Daily contact (via remote means) with DMs to address any pending items/situations to ensure timely resolution.
Conduct performance evaluations for District Managers providing specific and detailed feedback on their management and leadership skills and the attainment of their respective goals and objectives.
Ensures DMs are effectively collecting on accounts receivable and assist when necessary
Ensure DM protects and manages merchandise control processes
Promote and sustain a safety culture
Investigates and reports on all accidents or incidents, within 24 hours of notification
Maintain high moral character and business ethics that coincide with Vestis Corporate Standards for business conduct
Support an environment of continuous improvement by making suggestions and implementing where possible
Lead meetings and complete necessary administrative work to improve customer satisfaction
Directly resolve or elicit expertise of company staff personnel in resolution of all matters pertaining to the profitable, safe and efficient operation of the Market Center.
Maintain compliance with all Federal, State and Local laws and regulations that affect Market Center Comply with Federal Regulations and Company safety policies and practices to promote safety awareness in the Market Centers.
Perform other duties as required or assigned which are reasonably within the scope of the activities enumerated above.
70% of time spent in MC Service Department driving execution of service processes to meet expected results. 30% of the time in the field teaching, training and developing District Managers (only exception: if route(s) directly report to them, 60% of the time in the MC Service Department, 40% of the time in the field)
Service Manager with routes reporting directly to them will be responsible for above mentioned areas as well as:
20% of time is spent traveling visiting customer locations (required visits and/or day to day situation follow up) and/or conducting route observations to identify customer satisfaction and growth opportunities
Ensure their direct RSRs respond to and resolve all Service Requests timely
Coordinate collections for accounts receivable with their direct routes
Completes in person Route Performance meeting with each direct RSR once per week to review trend performance, coach and identify opportunities for improvement.
Daily contact (via remote means) with RSRs to address any pending items/situations to ensure timely resolution

Qualifications:

Bachelor’s degree in related field or equivalent experience.
Production management and customer service experience.
Profit and loss responsibility.
Significant customer interface and service responsibilities.
Considerable knowledge of financial information relating to profit and loss sales and capital expenses.
Demonstrated ability to successfully interface with a variety of organizational functions to get the job done.
Considerable negotiation skills.
Computer proficiency.
Exposure to sales function preferred.
Strong operations management background.
Considerable skills in management, human relations and communication.
Production planning, maintenance or warehouse operations preferred.

Headquartered in Roswell, GA, Vestis® is the second largest provider in the industry with over 300,000 customer locations and approximately 20,000 teammates across North America. Vestis® is a leader in the B2B uniform and workplace supplies category. Vestis® provides clean and safe uniform services and workplace supplies to a broad range of North American customers from Fortune 500 companies to locally owned small businesses across a broad set of end markets. The Company’s comprehensive service offering includes a full-service uniform rental program, cleanroom and other specialty garment processing, floor mats, towels, linens, managed restroom services, first aid supplies and more.

Vestis® is an equal-opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, relation, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Vestis Commitment to Equal Opportunity Employment

If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you will find the contact information below to request the appropriate accommodation.

Reasonable Accommodations and the Online Application ProcessConsistent with Vestis and Canadian Linen’s commitment to equal employment opportunity, we provide reasonable accommodations to qualified individuals with disabilities who need assistance in applying electronically for a position with Vestis or Canadian Linen, unless doing so would impose an undue hardship. To request a reasonable accommodation for this purpose, please call 1-833-901-8823 or email us at accessibility@vestis.com.

Please note that this phone number is to be used solely to request an accommodation with respect to the online application process. Calls for any other reason will not be returned. Reasonable accommodation requests are considered on a case-by-case basis.

Thank you for your interest in an employment opportunity with Vestis, Canadian Linen and Québec Linge.

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