Jobs in the United States

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Added 2 mins ago
Operations Analyst Technician
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Analytical Support,Communication,Data Interpretations,Datasource
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Lead Product Manager, Value realization
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…integrated healthcare services, innovative technology, and data-driven…
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Senior Facilities Service Manager - Mechanical (Abilene, TX)
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Abilene, TX
- $126,200 to $264,100 USD / year
…mission-critical cooling and HVAC systems supporting hyperscale data center operations. Reporting to the Facility Manager, this role serves as the immediate manager for Facilities…
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Senior Facilities Service Manager - Mechanical
Oracle
Abilene, TX
- $126,200 to $264,100 USD / year
…mission-critical cooling and HVAC systems supporting hyperscale data center operations. Reporting to the Facility Manager, this role serves as the immediate manager for Facilities…
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- $126,200 to $264,100 USD / year
…mission-critical cooling and HVAC systems supporting hyperscale data center operations. Reporting to the Facility Manager, this role serves as the immediate manager for Facilities…
Added 5 mins ago
Practice Supervisor
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Margaret and Herman Sokol Endowed Chair of Medicinal Chemistry
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Added 12 mins ago
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Associate Specialist, Patient Access
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Pocatello, ID
- $18.65 to $19.9 USD / hour
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Added 15 mins ago
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Added 16 mins ago
Reimbursement Case Manager
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Added 16 mins ago
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Vertiv

System Specialist

Atlanta, GA, United States

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Job details

Posting language: English
Posted: Nov 2, 2026

Original job description

POSITION SUMMARY

A System Specialist will provide world class leadership for high-profile orders and high-end service support with installations, startups, commissioning and testing, scheduled and emergency services on Precision Cooling Products. The SS is required to establish, promote and maintain excellent rapport with all customers, co-workers, sales representatives and others as appropriate. The SS is also required to maintain continuous communication with CRC, Area/District Offices, and direct manager.

RESPONSIBILITIES

ROLE

Relies on extensive experience and judgment to plan and accomplish work related goals
Perform a extensive amount of extremely difficult and challenging work related tasks
Requires no direct supervision while leading and directing others
Support start-up and commissioning activities for assigned projects
Ensure sufficient man-power on site each day to perform start-up and site testing work
Assist during start-up and commissioning as necessary, depending upon man-power availability and site location
Monitor start-ups for timely completion, work with sales rep and District Manager on providing quotes for additional services not paid for, or excess labor requirements resulting from delays beyond Service control
Monitor start-ups for timely completion, work with sales rep and District Manager on providing quotes for additional services not paid for, or excess labor requirements resulting from delays beyond Service control
Provide first level of tech support assistance to speed up problem resolution
Provide daily status reports to Service management and sales rep

TECHNICAL

Render on site and phone assistance to customers.
Communicate with appropriate Technical Support/Engineering on equipment issues
Provides Technical Support on-site or via Telephone to CE’s
Assist contractors as required during installation and commissioning of assigned projects
Provides OJT to CE’s on various types of equipment in the field
Implement Field Change Notices (FCN) according to published guidelines
Keep current on Safety Bulletins, Field Change Notices, and Service Tips

SAFETY

Operate in a safe manner in accordance with published safety guidelines
Must wear appropriate PPE as per company guidelines and accordance with job duties
Adhere to work hours policy guidelines – “14 hours rule”
Report all work related accidents or injuries within 24 hours to the appropriate personnel.

ADMINISTRATION

Provide accurate and timely reporting according to company guidelines;
Time cards, expense reports, mileage reports, ticket closure, forms, et al.
Provide Time and Material quotes for customers or contractors for assigned projects, as necessary
Provide estimated time of arrival to the Customer Response Center (CRC) where applicable
Assist with scheduling by working within the guidelines
Delegate team tasks as needed
Maintain company property according to company policies;
Vehicle, credit cards, PPE, test equipment, laptop, pager, cell phone, et al.

CUSTOMER SATISFACTION

Provide proper and adequate communication to internal and external customers
Provide estimated time of arrival to the customer where applicable
Strive to provide all customers a “first time fix” for their equipment
Maintain customer satisfaction rates according to company guidelines
Attend Customer/Contractor Meetings as required

PERFORMANCE

Maximize productivity by combining service opportunities
Complete all work in an efficient and timely manner
Capable of making technical and commercial decisions under pressure
Properly evaluate site and equipment for appropriate billing status
Maintain productive utilization rate according to company guidelines
Perform inventory cycle counts according to company guidelines
Adhere to company dress code and safety regulations
Understand and comply with company startup/escalation processes and procedures
In all aspects of job requirements, must lead by example, and conduct themselves in a higher standard. Must act and perform as a role model to all field associates
Maintain proper and adequate level of internal communications
Ability to communicate with all levels within the organization -Managers, co-workers, Support Services, sales, electronic communications, et al.

QUALIFICATIONS

Required experience (One of the following)
Minimum 10 years relevant industry/commercial experience and leadership experience
Six years military experience in a related field plus 5 years Liebert product experience
Required education
Must have High School Diploma or a accredited GED
1-2 year HVAC Diploma or Technical School Degree
EPA 608 refrigerant license – Level 2 or Universal
Interpersonal Skills
Professional
Leader
Reliable
Team Player
Must be very proficient with electrical / electronic test equipment and fundamentals
Must be very proficient in reading and interpreting electrical line diagrams and blueprints
Technical skills
Ability to make in depth site evaluation skills to include: environmental temperature, and general operating conditions
Independently perform fix/repair techniques based on knowledge
Ability to perform proper brazing techniques
Capable of completing tasks and return unit to full operating conditions
In depth knowledge on Liebert Products and the ability to lead
Capable to train and supply instructions to other CEs
Ability to summarize and report all work related tasks performed
Project Management skills & experience a plus
Strong skill sets:
Ability to schedule and coordinate work schedules for other associates and subcontractors
Ability to provide technical support via telephone or in person to other associates or vendors
Ability to instruct on the job training to other associates
Ability to delegate work activities to associates in a work group based upon skill level
Outstanding communication skills
Customer service skills
Troubleshooting skills
Safety procedures
Superior organizational and planning skills
Computer skills
Mechanical aptitude
Strong communication skills
Ability to communicate with all levels within the customer organization
Strong verbal communication
Excellent written skills
Able to manage stressful situations
Excellent time management ability, capable of working without direct supervision.

PHYSICAL & ENVIRONMENTAL DEMANDS

While performing duties of the above jobs, the associate is regularly required to stand, walk, use hands and fingers, handle or feel objects, tools or other components; reach with hands and arms; stoop, kneel, crouch, or crawl; talk, hear and smell. The associate frequently is required to sit and climb or balance. Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Frequent driving (car, van, truck). Must be able to consistently lift up to 50 pounds and occasionally up to 75 pounds

Notes: Vertiv will make reasonable accommodations whenever necessary for all qualified employees or candidates with disabilities (as defined by applicable law), provided that (1) the individual is otherwise qualified to safely perform the essential functions of the job and (2) such accommodations due not impose an undue hardship.

Extreme cold (below 32*)
Extreme heat (above 100*)
Noise Level (Medium / High need to shout to be heard)
Working around moving machinery (fork-lifts, tractors)
Protective Equipment Required (earplugs, gloves, eyewear, respirator, mask, etc.)
Work outdoors (no effective protection from weather)

WORKING CONDITIONS:

Travel is required
Flexible schedules (weekends, evenings, and holidays)
Valid driver’s license
Hour/Day on-call availability through a national paging system
Valid U.S. passport required
Deployable in the event of emergencies
Must be at least 18 years old

The successful candidate will embrace Vertiv’s Core Principles & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPLES: Safety. Integrity. Respect. Teamwork. Inclusion.

OUR STRATEGIC PRIORITIES

High-Performance Culture
Customer Focus
Operational Excellence
Innovation
Financial Strength

VERTIV BEHAVIORS

Own it
Act with urgency
Foster a customer-first mindset
Think big and execute
Lead by example
Drive continuous improvement
Learn and seek out development
Promote transparent & open communication

About Vertiv

Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to enable its customers’ vital applications to run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today’s data centers, communication networks, and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extend from the cloud to the edge of the network. Headquartered in Westerville, Ohio, USA, Vertiv employs around 34,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more.

Work Authorization

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertiv.com

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