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Spotter Sales Leader, Spotter Platform
Sofar Ocean
San Francisco, CA
- $250,000 to $300,000 USD / year
As a Senior Sales Leader, you will drive the growth of Spotter, Sofar Ocean’s industry-leading ocean sensing platform, across the US and EMEA (Europe, Middle East, and Asia). Leading a…
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Senior Data Engineer (Foundations)
Stellantis
Auburn Hills, MI
The Senior Data Engineer – Platform Foundation is a hands-on, senior-level contributor embedded in the Foundations squad. You will design, build, and evolve the shared ingestion platform…
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IT Business Analyst & AI – Cost Systems
Stellantis
Auburn Hills, MI
…and decision-making, through AI, GenAI, agentic solutions and Data analytics. We are seeking an AI-focused technologist who combines strong Python and data platform expertise with a passion…
Added 1 min ago
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Full Stack Engineer
Scopely
United States
- $136,990 to $150,689 USD / year
…methodologies, source control, and code review processes; utilizing data structures, multithreading/concurrency, object-oriented design patterns, and algorithm design and optimization;…
Added 1 min ago
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Territory Manager - Empire/Palm Springs
Align Technology
Remote, United States
- $100,000 to $115,000 USD / year
Utilize data/analytics to help customer’s drive decision making - Educate customers on products to ensure the practice is clinically comfortable with Invisalign and iTero products and…
Added 1 min ago
Senior Fraud Governance Analyst (Remote - Jacksonville FL, Raleigh NC, Phoenix AZ)
First Citizens Bank
Jacksonville, FL · Raleigh, NC · Phoenix, AZ
Contributes to data analysis, identifies trends, and summarizes information concisely to enable actionable reporting.
Added 1 min ago
Senior Software Engineer - Pega (Remote NC, TX, AZ)
First Citizens Bank
Raleigh, NC · UNAVAILABLE, AZ
We are seeking an experienced Senior Software Engineer with expertise in the Pega Platform to drive the design, development, and implementation of enterprise-scale workflow, within CAB…
Added 1 min ago
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Field Sales Account Executive - Matterport - Sunnyvale or San Francisco, CA
CoStar
Sunnyvale
- $80,000 to $110,000 USD / year
Matterport is leading the digital transformation of the built world. Our groundbreaking spatial computing platform turns buildings into data making every space more valuable and accessible.…
Added 1 min ago
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Director of IT
Reid Petroleum LLC
Lockport, NY
- $120,000 to $155,000 USD / year
Establish practical guidelines for AI usage, data security, and technology governance.
Added 2 mins ago
Associate Banker II - Springfield (30 hour)
TD Bank, N.A.
Springfield, NJ
…by accurately verifying client identification, maintaining data integrity, and following established authentication and documentation…
Added 2 mins ago
Relationship Banker II - Springfield - Spanish Speaking Preferred
TD Bank, N.A.
Springfield, MA
Prior experience in a banking environment, including teller, platform, or relationship banking roles preferred
Added 2 mins ago
Compliance Business Oversight Manager - Fair Banking
TD Bank, N.A.
Mount Laurel, NJ · NY · Greenville, SC · Charlotte, NC · Portland, ME
Formulates relevant and meaningful insights from data analysis and leads on the interpretation of complex business issues, generates multifaceted insights and identifies opportunities to…
Added 2 mins ago
Data/AI Engineer III (US)
TD Bank, N.A.
Mount Laurel, NJ · Charlotte, NC
Performs data analysis and assesses data management requirements for a specific Platform or Journey, including complex analysis involving multiple pods or products
Added 2 mins ago
Data Engineer III (US)
TD Bank, N.A.
Mount Laurel, NJ
Performs data analysis and assesses data management requirements for a specific Platform or Journey, including complex analysis involving multiple pods or products
Added 2 mins ago
Associate Banker I - Piscataway (20hrs)
TD Bank, N.A.
Piscataway, NJ
…by accurately verifying client identification, maintaining data integrity, and following established authentication and documentation…
Added 2 mins ago
Associate Director, Software Engineering
Humana
Louisville, KY · Tampa, FL
…delivery, support, and modernization of enterprise applications, data platforms, and API-based integration solutions. This leader is accountable for ensuring technology investments align…
Added 2 mins ago
Customer Service Call Center - Oklahoma City, OK On Site - $18.50
CCS
Remote, United States
Strong attention to detail, data entry accuracy, organization, follow-through, multitasking, communication, and problem-solving skills required.
Added 2 mins ago
Account Manager (Direct Select)
Direct Travel
United States
…businesses. Through Avenir, our intelligent travel management platform, we reduce obstacles and give clients more direct access to content, trusted data, intelligence and global expertise.…
Added 3 mins ago
Sr. Workday Technical Lead
AllianceBernstein LP.
Nashville, TN
…of Finance Technology, you’ll strengthen a newly implemented platform spanning Financials, Expenses, Procurement, and Prism/Accounting Center, connect business strategy with secure…
Added 3 mins ago
Director of Marketplace Policy
eBay
New York, NY
At eBay, we're more than a global ecommerce leader - we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around…
Added 4 mins ago
TG
Research Technician I
The General Hospital Corporation
United States
- $21 to $29.01 USD / hour
Responsible for maintaining laboratory equipment, organizing and preparing samples, conducting experiments, and recording and analyzing data.
Added 4 mins ago
Technical Writer / Business Analyst
Hathiant
Remote, United States
…public-facing federal shared service that provides a centralized platform for applicants to find and apply for federal discretionary grant opportunities and for federal agencies to post,…
Added 4 mins ago
Systems Architecture Engineer
Torch Technologies, Inc.
Redstone Arsenal, AL
…to system design, open architecture governance, and digital platform…
Added 4 mins ago
Senior Software Development Engineer
CVS Shared Services Resources LLC
Woonsocket, RI
…event-driven architectures, cloud-native technologies, and modern data platforms. The engineer will contribute across the full software development lifecycle, including solution design,…
Added 4 mins ago
Data Center Technician - Sandusky, OH
CoreWeave
Sandusky, OH
CoreWeave is The Essential Cloud for AI™. Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with…

Versapay

Technical Support Specialist

Remote, United States

$70,000 to $75,000 USD / year

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Job details

Pay: $70,000 to $75,000 USD / year
Posting language: English
Posted: Nov 9, 2026

Original job description

About Versapay 🚀

Versapay is the platform that rewires AR by removing barriers from collecting and reconciling B2B payments, providing end-to-end cash flow clarity and ensuring businesses can manage working capital on their terms.

By closing the loop for finance teams and their business systems, customers, and payment activity into a single intelligent ecosystem, Versapay transforms money matters into a data-driven advantage. With 10,000 customers and 5M+ companies transacting, Versapay facilitates 110M+ transactions and processes $300B+ in payments volume annually.

Think you might be the next Veep to join? Read on!!

Role Overview:

As a Technical Support Specialist at Versapay, you are the technical bridge between customers and our product/engineering teams. You will resolve escalated, complex technical issues, often involving integrations, APIs, and ERP workflows. This role requires deep product knowledge, advanced troubleshooting skills, and the ability to coordinate across multiple internal and external teams. You will not only solve problems but also drive continuous improvement in both product and support processes.

What you'll do:

Technical Troubleshooting & Resolution:

Serve as the escalation point for advanced technical issues, including those involving ERP integrations (e.g., NetSuite, Sage Intacct, Microsoft Dynamics), APIs, middleware, and custom configurations.
Perform in-depth log analysis, error tracing, and root cause analysis using tools such as Jira, Salesforce, and internal monitoring platforms.
Replicate and diagnose customer-reported issues in sandbox/demo environments, documenting clear steps for development teams.
Address data integrity, system performance, and security/compliance concerns across ERP modules (finance, supply chain, HR, etc.).
Support integration challenges, including ETL processes, token migrations, and third-party connector troubleshooting.

Collaboration & Escalation:

Work closely with Product, Engineering, and QA to validate software releases, escalate bugs, and ensure product enhancements align with customer needs.
Act as a technical SME during client escalation calls, providing expertise on system architecture, data flows, and configuration best practices.
Liaise with ecosystem partners and third-party vendors to resolve cross-platform issues.

Documentation & Knowledge Management:

Create and maintain advanced troubleshooting guides, runbooks, and internal knowledge base articles for complex technical scenarios.
Document all customer interactions, solutions, and troubleshooting steps in platforms like Intercom and Salesforce for future reference and team enablement.

Continuous Improvement & Training:

Analyze escalation trends and recurring technical issues to recommend product/process improvements.
Participate in incident reviews and war rooms for high-severity or urgent cases, providing technical leadership and post-mortem analysis.

Customer Engagement:

Communicate complex technical concepts in a clear, customer-friendly manner.
Manage high-visibility or complex cases end-to-end, ensuring timely updates and expectation management for both customers and internal stakeholders.

What you'll bring to the team:

Technical Skills & Qualifications:

Proven experience supporting ERP systems (e.g., SAP, Oracle, NetSuite, Microsoft Dynamics) or complex SaaS platforms.
Strong troubleshooting and problem-solving skills, including SQL/database management, API diagnostics, and system integration.
Familiarity with business processes in finance, HR, or supply chain, and the ability to map technical issues to business impact.
Experience with system upgrades, patch management, and regression testing.
Ability to manage user accounts, roles, and permissions within ERP or enterprise software.
Excellent written and verbal communication skills, with the ability to translate technical details for non-technical audiences.

Additional Considerations:

Success in this role requires balancing speed with technical depth - solving issues quickly while ensuring sustainable, root-cause solutions.
You will have the opportunity to influence both support and product direction by being closest to customer pain points and technical challenges.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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