Jobs in the United States

25+ jobs

Group jobs by employerEmail me new jobs Save this search

Added 1 min ago
Logistics Manager
Abacus Technology
Hanscom AFB, MA
Abacus Technology is seeking a Logistics Manager to provide acquisition support for the Technical Advisory and Assistance Services (TAAS) program at Hanscom AFB. This is a full-time…
Added 1 min ago
Information Systems Security Manager (ISSM)
Abacus Technology
Hanscom AFB, MA
Must hold one of the following certifications: Security+, CASP+/SecurityX, CISA, CISSP, CISM, GSLC, or CCISO
Added 5 mins ago
Business Analyst / Project Manager - Technology Initiatives
EA Engineering, Science, and Technology, Inc., PBC
Hunt Valley, MD
We're seeking a Business Analyst / Project Manager to lead company-wide technology initiatives from concept through implementation. This role is ideal for a strategic problem solver who…
Added 6 mins ago
Accounting Manager
Atlas
Wichita, KS
Atlas is seeking an experienced Accounting Manager to fulfill a new role in a fast-paced, high-volume environment as we continue to grow. Reporting directly to the Corporate Controller,…
Added 7 mins ago
Oracle Cloud ERP Lead (1656)
Highstreet
United States
Functional Leadership | Full Lifecycle Oracle Cloud Implementation
Added 7 mins ago
Environmental & Sustainability Specialist (Remote)
TE Connectivity
United States
Environmental Technical Knowledge: Applies environmental regulatory and sustainability knowledge to support effective program implementation and continuous improvement.
Added 9 mins ago
Territory Manager - Medical Device OEM (Raleigh, Durham, Chapel Hill, NC)
CVRx, Inc.
Remote, United States
Must have a reliable car for transportation with a valid drivers' license in good standing for your location
Added 9 mins ago
Territory Manager - Medical Device OEM (Houston, TX)
CVRx, Inc.
Remote, United States
You must reside in the Houston, TX metropolitan area to be considered a qualified candidate for this opportunity · Must have a reliable car for transportation with a valid drivers' license in good standing for your location
Added 11 mins ago
FAP Account Manager
AFS Logistics
Melville, NY · Greenville, SC
Purpose/Job Function: The Account Manager position is responsible for managing a set of established customers and sales of new products and services offered by the company.
Added 11 mins ago
A
Quality Assurance Laboratory Manager
Actalent
Fayetteville, NC
- $90,400 to $124,300 USD / year
…manufacturing plant environment. The Quality Assurance Laboratory Manager oversees product quality and food safety by managing laboratory operations, coordinating product start-ups and…
Added 13 mins ago
CP
Investments Platform and Integration Manager
Colorado Public Employees' Retirement Association
Denver, CO
- $165,000 to $200,000 USD / year
…Application Development, Infrastructure and external vendors and implementation partners, the manager ensures that investment platforms and data are delivered predictably, securely and in a…
Added 13 mins ago
RCMI Administrative Specialist
North Carolina Agricultural and Technical State University
NC
…primary purpose of this position is to support the successful implementation, administration, operations of a health disparities research center funded by the National Institutes of Health…
Added 14 mins ago
Manager, Technical and Global Accounting
KAYAK
Norwalk, CT
This role will be required to work from our Norwalk, CT office at least 3 days per week
Added 14 mins ago
Associate Manager, Accounting
KAYAK
Norwalk, CT
This role will be required to work from our Norwalk, CT office at least 3 days per week
Added 15 mins ago
Advanced Engineer, Manufacturing
Baltimore Aircoil Company
Madera, CA
Leads the implementation of new technologies, equipment, and/or processes.
Added 16 mins ago
Specialist, Disproportionality (CCEIS)
BCPS
Towson, MD
Develops and delivers professional learning related to disproportionality, implicit bias, MTSS implementation, and special education eligibility requirements.
Added 16 mins ago
Jr Network Engineer
Police & Fire Federal Credit Union
Bensalem, PA
He/She must possess hands on ability document solutions to complex problems and execute project tasks within a team environment · Must possess knowledge of network monitoring tools and technologies
Added 17 mins ago
Systems Engineer II - Smart Network Technology & Engineering - Akron Central Electric Lab
FirstEnergy
Akron, OH · Connellsville, PA
Provides technical support to field personnel
Added 20 mins ago
US
Temporary - Community Outreach Coordinator
University System of Georgia
GA
- $24 USD / hour
…resources and works alongside the IHLA's director, project manager, office manager, and other coordinators to devise and implement the outreach strategy. In addition, the coordinator…
Added 22 mins ago
MT
Superintendent (Technical Support) – Instructor
Metropolitan Transportation Authority
United States
- From $101,379 USD / year
Research industry technical advancements and assess their potential implementation at NYC Transit. Assist in introducing these developments into maintenance operations.
Added 23 mins ago
Project HR Manager
Bechtel
Millersport, OH
Must have the legal right to work and remain in the United States without sponsorship
Added 24 mins ago
Project Manager
Barings LLC
Charlotte, NC
The Strategic Delivery Team at Barings is seeking an experienced and highly organised Project Manager to support the successful delivery of strategic initiatives, technology…
Added 26 mins ago
K
Project Manager - DLP Implementation
Kforce
Remote, United States
- $60 to $70 USD / hour
Kforce has a client that is seeking a Project Manager -DLP Implementation in Saint Louis, MO.
Added 26 mins ago
K
Senior Project Manager
Kforce
Coppell, TX
- $68 to $78 USD / hour
Kforce has a client in Coppell, TX that is seeking a Senior Project Manager.
Added 27 mins ago
Director of Energy Engineering and Project Development, Energy Solutions--Hybrid/Remote
SBF Search, LLC
Philadelphia, PA
Direct technical development from initial customer discovery through detailed engineering, proposal, contracting, and implementation transition.

VERSANT POWER

BUS TECH SUPPORT ASSOC IT ANALYST

Bangor, ME, United States

Apply on workforcenow.adp.com About employer

Applications open in a new tab.

Job details

Posting language: English

Original job description

JOB TITLE: BUSINESS TECHNOLOGY SUPPORT ASSOCIATE IT ANALYSTLOCATION: BANGOR REPORTS TO: MANAGER, BUSINESS APPLICATION SUPPORTPOSITION STATUS: EXEMPT, NON-BARGAINING UNIT • • •
Be a part of the team that is transforming the power industry of northern and eastern Maine. Versant Power is building on our 100-year history of delivering efficient, safe and reliable electricity service to customers in northern and eastern Maine. We never lose sight of safety, quality, integrity and innovation. We are committed to our dedicated people, who inspire us every day to deliver something more powerful than power alone. POSITION OVERVIEW: Business Technology Support Associate IT Analyst is tasked with the general management of issues & incidents as they relate to the day-to-day operations of the Company’s Customer Information System (CIS), as well as other systems that interface with the CIS system (GIS (Geospatial information System), MDM/MV90 (Meter Data Management) and KUBRA. Understanding end-to-end operation of the CIS, this role provides first tier technical support for the CCC (Customer Care Center), billing and payments, as well as line operations, finance dept, sales and revenue and serves as a technical liaison between the business operations and IT. Corrects data issues in CIS systems, aids in testing system changes, and documentation. The Business Technology Support Associate IT Analyst is comfortable working with a range of Versant Power stakeholders across multiple management and business units. Specifically, the Business Technology Support Associate IT Analyst triages incoming requests and will oversee the general escalation, awareness, and reporting on CIS and other CIS support applications’ production issues, and the overarching process to resolve these as they arise.

ESSENTIAL FUNCTIONS:

Assists with daily production support of the Cayenta Utilities CIS, and other systems which interact with the CIS. This includes online services, Geospatial Information System (GIS), OPower, PowerSmart, PowerOn, AMI and other systems supported by the IT Department.
Provides first tier technical support for the CCC and billing related systems. Troubleshoots CIS related issues as they arise. Communicates to the business system interruptions and restoration status of related applications. Contributes to the success of other departments by providing knowledge of business process changes and/or new programs. Escalates to second level of tier support if not identified as a training related issue.
Has a thorough understanding of MPUC Chapter 815 rules and regulations and how the rules are operationalized within the CIS Systems. Maintains a compliance spreadsheet for areas of the business for specific functions that require involvement of the CIS such as reporting, mailing inserts, ensuring compliance. Performs functions for annual mailings from CIS for items such as Private Line Letters, Life Light letter, and Payment arrangement offering letters.
Facilitates weekly discussion with business stakeholders to prioritize CIS production issues as they occur. Manages business owner expectations regarding work prioritization.
Performs data correction/configuration in support of the CIS systems and other systems which interact with CIS.
Works with CIS end-users with the creation, acceptance, and general messaging associated with production incidents that occur within the CIS system.
Supports testing of system changes and upgrades. Documents test plans and results.
Documents system issues, resolutions, and changes for audit purposes.
Coordinates with IT department, including aiding with implementation of system changes.
Coordinates with business owners, IT and the CCC to triage and analyze impacts to business when bill errors are identified. Aids in the processes and controls to identify and document potential bill errors.
Coordinates with IT to establish a plan of corrective measures for bill errors.
Provides ongoing updates to business stakeholders on status of bill error corrections and fixes.
Manages user access and password resets for supporting applications involving the CCC functions such as KUBRA, and Payment Technologies.
Validates the Bill Print from CIS to KUBRA daily to ensure completeness and accuracy of bill mailing. This is considered a control for auditing.
Maintains Billing Messages within CIS system and the KUBRA system for both paper and electronic bill messaging.
Establishes Campaigns within KUBRA for mail inserts and coordinates with Communications on timing and count of customers.
Maintenance and creation of Customer Correspondence used by the Document Template Manager (DTM) of KUBRA.
Coordinates effort for Data Requests for both internal and external (Efficiency Maine, MPUC etc.) includes gathering the data and transferring it electronically if required.
Maintains and creates Item Types within the CIS system as required (New Marketer creation for EDI, new business processes such as NEB). This requires an understanding of the payment matching functionality.
Creation and monitoring of tickets in various applications to facilitate CIS issues. Internal systems would include the use of the EasyVisaService Now ticketing system and the Trello board for work management. External systems include Caystone (used for CU testing) and the Cayenta HUB for their internal tracking.
Management of the KUBRA Support cases. Includes creating and tracking of tickets within the KUBRA system to monitor business issues and or projects as well as biweekly meetings.
Facilitate updates for the CSC Helpscreen for items such as Bill and Read schedules, Templates for reporting issues and training materials.
Coordinates with the webmaster tech. group on Electronic Billing issues (online services).

REQUIRED OR PREFERRED EDUCATION, CERTIFICATIONS, EXPERIENCE, KNOWLEDGE, SKILLS AND ABILITIES:

Bachelor’s Degree is preferred; experience can be substituted for education requirement.
Excellent oral and written communication skills required.
Ability to resolve problems both independently and cooperatively with business peers required.
Ability to analyze data and troubleshoot problems required.
High level of customer sensitivity and ability to manage multiple priorities concurrently required.
Experience working with MS Office applications, specifically Word and Excel required.
Experience with customer service related MPUC regulations and software applications preferred.
Demonstrated ability to appropriately escalate questions to the appropriate Versant Power individuals supporting the CIS project for review.

ADDITIONAL RESPONSIBILITIES:

Other duties as assigned, including designated duties associated with System Restoration.
Supports the CCC operations during outage situations.

PHYSICAL AND MENTAL JOB REQUIREMENTS AND REQUIRED SKILLS:

Position is substantially sedentary.
Excellent organizational and interpersonal skills.
Excellent oral and written communications skills.
Position requires visual and mental concentration.
Position may be somewhat stressful and high paced environment.

RATE OF PAY:

Salary Level is commensurate with experience and qualifications.

APPLICATION INFORMATION:

Non-Bargaining Unit, Regular and Term employees who have at least six (6) months satisfactory job performance and attendance records in their current job are eligible to apply for posted positions. This job description is subject to change at any time. Versant Power is a drug-free, tobacco-free and fragrance-free workplace. Versant Power is an equal opportunity employer. Posted: 11/13/2026

Apply on workforcenow.adp.com About employer

Report this job

Work requirements

Jobs in the United States