Jobs in the United States

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Hardware Integration & Test Engineer II
Futurex
Bulverde, TX
Futurex is seeking a hands-on Hardware Integration & Test Engineer II to support testing, troubleshooting, firmware provisioning, and system integration of hardware security modules (HSMs)…
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Senior Software Integration Engineer (Payloads & Integrations)
Firestorm
United States
Firestorm is seeking a Senior Software Integration Engineer to join our Payloads & Integrations team. This role exists to accelerate the integration of new mission payloads and capabilities…
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Senior Manufacturing Engineer, New Product Introduction (NPI)
Firestorm
United States
Senior Manufacturing Engineer, New Production Introduction (NPI)
Added 1 min ago
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Staff Perimeter Defense Engineer
SSB&T
Boston, MA · Princeton, NJ · Clifton, NJ · Austin, TX
- $120,000 to $202,500 USD / year
We are looking for a Staff Perimeter Defense Engineer reporting into the Defensive Engineering leadership team within Global Cyber Security (GCS). You will lead the strategy, architecture,…
Added 2 mins ago
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Cloud Solution Engineer
Oracle
United States
- $118,700 to $194,400 USD / year
…implement solutions and ensure successful deployments through code development and scripting. Displays product/application understanding through highly customized presentation…
Added 2 mins ago
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Principal Support Engineer
Oracle
United States
- $69,400 to $148,300 USD / year
As a Principal Support Engineer within Support Organization, you will serve as a senior technical authority specializing in the Oracle Database product family, with a focus on both Database…
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Director of Clinical Operations
Dearest Care
Remote, United States
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Added 3 mins ago
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PCS Engineer
Micron Technology, Inc.
Manassas, VA
- $74,000 to $145,000 USD / year
As a FDC (Fault Detection Control) Engineer at Micron Technology, Inc. in Manassas, VA you will support the manufacturing areas with development and implementation of FDC solutions to…
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2027 Summer Internship (US) - Mechanical Engineer, EMC Handheld BU
Zebra Technologies Corporation
Holtsville, NY
- $30 to $33 USD / hour
…with training and hands-on experiences, invited to social and development activities, and provided a professional mentor…
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Mission Operations Engineer (Platform)
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DevOps Engineer
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Sr Platform Engineer
Mayo Clinic
Rochester, MN · Rochester
In collaboration with the Mayo Clinic Platform product team, defines and implements proper Software Development Life Cycle (SDLC) processes in sync with Product Development Life Cycle…
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The SVE Mechanical Engineer's primary responsibility shifts to supporting mergers and acquisitions (M&A) when acquisition activity requires, including technical due diligence, evaluation of…
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Sr. Avionics Systems Engineer (Special Programs) - Top Secret Clearance
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As a Sr. Avionics Systems Engineer on the Special Programs team, you will lead the architecture, integration, and test of the avionics systems for new SpaceX vehicles. Our programs are…
Added 6 mins ago
Sr. Avionics Systems Engineer (Special Programs)
SpaceX
Hawthorne, CA
As a Sr. Avionics Systems Engineer on the Special Programs team, you will lead the architecture, integration, and test of the avionics systems for new SpaceX vehicles. Our programs are…
Added 6 mins ago
Avionics Systems Engineer (Special Programs) - Top Secret Clearance
SpaceX
Hawthorne, CA
Experience on a new product or vehicle development program from concept through first build
Added 6 mins ago
Avionics Systems Engineer (Special Programs)
SpaceX
Hawthorne, CA
Experience on a new product or vehicle development program from concept through first build

Versana

Client Support Engineer

NY, United States

$70,000 to $110,000 USD / year

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Job details

Pay: $70,000 to $110,000 USD / year
Experience: 2–5 years of technical client support experience.
Posting language: English
Posted: Nov 3, 2026

Original job description

About Us:

Versana is an industry-backed data and technology company on a mission to transform the syndicated loan market. By digitally capturing agent banks’ data on a real-time basis, Versana provides unprecedented transparency into loan level details and portfolio positions, bringing efficiency and velocity to the entire market. Through our centralized platform, participants can rest assured they are accessing the loan market’s most credible source of deal information. With the support of our investors, Versana is fast becoming the technology of choice to usher in the modernization of the syndicated loan market.

About You:

Versana is looking for an independent, results-driven problem solver who loves working with clients. The Client Support Engineer will play an important role in our client engagement process as the main point of contact for issue resolution. You will represent the company while directly interacting with our top-tier clients and relaying their feedback to our product and technology teams to drive our development efforts. You are a team player who thinks outside the box and commits to solid processes, from monitoring production issues to delivering a best-in-class client experience.

Key Responsibilities

Troubleshoot complex technical, data, and platform issues.

• Own client issues from investigation through resolution.

• Resolve issues quickly and accurately in a fast-paced environment.

• Partner with internal teams to identify root causes and solutions.

• Clearly communicate issue status, impact, and next steps internally and externally.

• Proactively monitor production and identify potential client issues.

• Build expertise in our platform and the syndicated loan market.

Must Have:

• 2–5 years of technical client support experience.

• Strong technical troubleshooting and analytical skills.

• Ability to investigate and resolve application and data issues.

• Basic SQL and relational database knowledge.

• Familiarity with REST APIs and SDLC.

• Experience with ticketing and support workflows.

• Strong ownership, prioritization, and multitasking skills.

• Excellent written and verbal communication.

• Ability to thrive in a fast-paced, collaborative environment.

Nice to Have:

• Fintech, financial services, or startup experience.

• Experience with tooling like Azure or Zoho.

• Syndicated loan market experience.

• Knowledge of Loan IQ or institutional lending.

• Exposure to capital markets.

• Knowledge of object-oriented programming.

Equal Opportunity Employer

We are committed to providing equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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