Jobs in the United States

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Power Platforms Junior Engineer
Serco
Montpelier, VT
Serco is looking for an experienced and enthusiastic Microsoft Power Platform Engineer capable of understanding technical details across a wide variety of disciplines to join our Maritime…
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Staff Software Engineer - IAM
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We’re looking for a Security Software Engineer to join the Security Products Engineering team and drive the design and implementation of security-focused software and services across GM.…
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Senior Software Engineer, Stablecoins
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As a Senior Software Engineer on the Stablecoin team within the Developer group, you'll help build and scale Coinbase Custom Stablecoins (CCS), the platform that lets partners launch their…
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Software Engineer, CDP - Stablecoin
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…growth, and ecosystem expansion at Coinbase. As a Software Engineer, you'll help deliver a suite of international stablecoins by evaluating and integrating external partner APIs, building…
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Staff Full-stack Engineer - Shopping (Remote-eligible)
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Montpelier, VT
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Lead Software Engineer
Evolent
Montpelier, VT
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Cybersecurity Engineer (Cloud)
Amentum
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Configure and test security policies, infrastructure-as-code controls, deployment automation, and supporting integrations in coordination with cloud platform and application owners.
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Senior Engineer, Google Cloud
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Engineer and administer cloud security posture management and workload protection capabilities, including environment onboarding, policy configuration, security recommendations, coverage,…
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Staff Software Development Engineer – iOS
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…a highly skilled and innovative Staff Software Development Engineer – iOS to join our growing digital engineering organization. This Staff Engineering role offers the opportunity to drive…
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Staff Systems Engineer, Strategic Defense
Anduril Industries
Colorado Springs, CO · Huntsville, AL · Washington, DC
Anduril is seeking a talented growth-minded Systems Engineer to join our Strategic Defense team in Washington, DC; or Huntsville, AL. In this role, you will be responsible for defining the…
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Senior Hardware Engineer, Core Technology
Anduril Industries
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We're looking for a Senior Hardware Engineer for Special Projects to serve as Core Tech's go-to technical problem solver. You will be deployed across the portfolio wherever the…
Added 2 mins ago
Hardware Engineer, Core Technology
Anduril Industries
Costa Mesa, CA
We're looking for a Hardware Engineer for Special Projects to serve as Core Tech's go-to technical problem solver. You will be deployed across the portfolio wherever the highest-priority…
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Senior Network Automation & Platform Engineer
Kaiser Permanente
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The position will also contribute to the evolution of AI-enabled and agentic network operations, including the application of generative AI, intelligent agents, LangChain, LangGraph,…
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PsiQuantum also develops the algorithms and software needed to make these systems commercially valuable. Our application, software, and industry teams work directly with leading Fortune 500…
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Product Design Electrical Engineer, Data Center Engineering - Electrical Products and Services (DCE-EPS)
Amazon Data Services, Inc.
Austin, TX · Seattle, WA · Atlanta, GA · Columbus, OH · Herndon, VA · Chicago, IL
Amazon Web Services is hiring a Product Design Electrical Engineer for our Electrical Products and Services (EPS) team. EPS is a global engineering team within AWS Data Center Engineering,…
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Senior / Lead Site Reliability Engineer
Zelis
Morristown, NJ · St. Petersburg, FL · Atlanta, GA · Boston, MA · Creve Coeur, MO
Zelis is seeking a highly skilled and experienced Senior / Lead Site Reliability Engineer (SRE) to join our Site Reliability Engineering team.
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Senior Software Engineer
Zelis
Morristown, NJ · St. Petersburg, FL · Atlanta, GA · Boston, MA · Creve Coeur, MO
The ideal candidate is a hands-on senior engineer who is comfortable working across an established enterprise application stack while helping move capabilities toward modern, cloud-based…
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New York, NY
- $185,000 to $300,000 USD / year
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Senior CX Platform Engineer
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As a Senior CX Platform Engineer, you'll help GitLab's Customer Experience (CX) teams hand real work to artificial intelligence (AI). You'll use Claude Code and GitLab Duo Agent Platform as…
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Lead C2 Systems Engineer
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Honolulu, HI
…innovative concept development, requirements development and application of enabling technologies; and operational and technical assessments through experimentation and field evaluations.…
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Lead Operations & Mission Systems Engineer
The Mitre Corporation
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…innovative concept development, requirements development and application of enabling technologies; and operational and technical assessments through experimentation and field evaluations.…
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Senior Software Engineer, Platform CAM
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Versana

Client Support Engineer

NY, United States

$70,000 to $110,000 USD / year

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Job details

Pay: $70,000 to $110,000 USD / year
Experience: 2–5 years of technical client support experience.
Posting language: English
Posted: Nov 3, 2026

Original job description

About Us:

Versana is an industry-backed data and technology company on a mission to transform the syndicated loan market. By digitally capturing agent banks’ data on a real-time basis, Versana provides unprecedented transparency into loan level details and portfolio positions, bringing efficiency and velocity to the entire market. Through our centralized platform, participants can rest assured they are accessing the loan market’s most credible source of deal information. With the support of our investors, Versana is fast becoming the technology of choice to usher in the modernization of the syndicated loan market.

About You:

Versana is looking for an independent, results-driven problem solver who loves working with clients. The Client Support Engineer will play an important role in our client engagement process as the main point of contact for issue resolution. You will represent the company while directly interacting with our top-tier clients and relaying their feedback to our product and technology teams to drive our development efforts. You are a team player who thinks outside the box and commits to solid processes, from monitoring production issues to delivering a best-in-class client experience.

Key Responsibilities

Troubleshoot complex technical, data, and platform issues.

• Own client issues from investigation through resolution.

• Resolve issues quickly and accurately in a fast-paced environment.

• Partner with internal teams to identify root causes and solutions.

• Clearly communicate issue status, impact, and next steps internally and externally.

• Proactively monitor production and identify potential client issues.

• Build expertise in our platform and the syndicated loan market.

Must Have:

• 2–5 years of technical client support experience.

• Strong technical troubleshooting and analytical skills.

• Ability to investigate and resolve application and data issues.

• Basic SQL and relational database knowledge.

• Familiarity with REST APIs and SDLC.

• Experience with ticketing and support workflows.

• Strong ownership, prioritization, and multitasking skills.

• Excellent written and verbal communication.

• Ability to thrive in a fast-paced, collaborative environment.

Nice to Have:

• Fintech, financial services, or startup experience.

• Experience with tooling like Azure or Zoho.

• Syndicated loan market experience.

• Knowledge of Loan IQ or institutional lending.

• Exposure to capital markets.

• Knowledge of object-oriented programming.

Equal Opportunity Employer

We are committed to providing equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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