Jobs in the United States

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Added 10 mins ago
Principal AI Platform and Model Operations Engineer - TS/SCI with Polygraph
GD Information Technology, Inc.
United States
Implement health, latency, throughput, saturation, failure, quality, drift, and usage telemetry integrated with enterprise observability and ServiceNow.
Added 40 mins ago
GE
Sr Technical Program Manager
General Electric Company
NY
- $95,000 to $150,000 USD / year
Familiarity with SaaS applications, integrations, and ITSM processes (e.g., ServiceNow).
Added 1 hour ago
Scrum Master
Emergent Holdings, Inc.
Corinth, MS
Added 1 hour ago
ServiceNow Implementation Specialist
Accenture
Nashville, TN
…vital services partner to the world’s major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary…
Added 1 hour ago
Lead, SAP Digital Supply Chain
Insight Global
Nashville, TN
Added 2 hours ago
GA
Sr Technical Program Manager
GE Aerospace
New Orleans, LA
- $95,000 to $150,000 USD / year
Familiarity with SaaS applications, integrations, and ITSM processes (e.g., ServiceNow).
Added 2 hours ago
ET
ServiceNow Developer - CSM
Elite Technical
MD · VA · WA · Maryland Park, MD · Virginia Beach, VA · Washington, DC
- $80 to $90 USD / hour
Immediate need for a ServiceNow Developer for our customer based in the Healthcare Insurance sector. The selected candidate will be responsible for CSM ServiceNow application support,…
Added 2 hours ago
ServiceNow Architect
Medina Talent Group
Henderson, NV · Dallas, TX · Irvine, CA
ServiceNow Certified Implementation Specialist - ITSM (CIS-ITSM), Certified Application Developer (CAD), or CSDM Micro-Certification.
Added 2 hours ago
WS
Director of Support Services
Wilson Sonsini Goodrich & Rosati, Professional Corporation
United States
- $187,850 to $254,150 USD / year
Added 2 hours ago
Support Engineer Internship
Metasys
Remote, United States
Ticket Management: Manage the support queue in our internal ServiceNow-like system, ensuring all support tickets adhere to defined SLAs and maintain comprehensive documentation of…
Added 2 hours ago
ET
ServiceNow Developer
EdgeQ Technologies Private Limited
Austin, TX
- $100,000 to $165,000 USD / year
We are seeking an experienced ServiceNow Developer to design, develop, customize, and implement enterprise-level solutions on the ServiceNow platform. The ideal candidate will have strong…
Added 2 hours ago
ET
SAP Technical & Functional Support Engineer
EdgeQ Technologies Private Limited
Remote, United States
- $85,000 to $130,000 USD / year
Familiarity with ServiceNow, Jira, or similar ITSM platforms.
Added 2 hours ago
ET
End User Computing (EUC) Engineer
EdgeQ Technologies Private Limited
Remote, United States
- $75,000 to $115,000 USD / year
Familiarity with ServiceNow or other ITSM platforms.
Added 2 hours ago
ServiceNow Architect – ITOM
Pontoonglobal
Remote, United States
The ServiceNow ITOM Architect will design, architect, and deliver scalable ITOM solutions on the ServiceNow platform, ensuring performance, governance, and integration across enterprise…
Added 2 hours ago
Senior Business Process Consultant – ITSM, CSM & CMDB
Pontoonglobal
Remote, United States
Analyze current processes, identify gaps, and recommend ServiceNow-aligned solutions
Added 2 hours ago
KC
FPS Deployment Manager- TLT/SDA
King County
Seattle, WA
- $149,842.99 to $189,934.58 USD / year
Added 2 hours ago
Enterprise Compliance Policy Lead
U.S. Bank National Association
Minneapolis, MN · Charlotte, NC
…approval, implementation, maintenance, and administration in…
Added 2 hours ago
Engineer II, Software Engineering
Red River
Remote, United States
Added 3 hours ago
T
AWS Connect Systems Engineer
TEKsystems
Scottsdale, AZ
- $50 to $70 USD / hour
Integrate Amazon Connect with ServiceNow, CRM platforms, workforce management tools, and agent desktop solutions.
Added 3 hours ago
SailPoint Engineer Mid
SAIC
Washington, DC
…involves integrating DOT's SailPoint infrastructure with the ServiceNow environment and maintaining the ILM solution across development, testing, and production environments. Your…
Added 3 hours ago
BSS Solution Train Engineer
Prodapt
Richardson, TX
…enterprises building networks and digital experiences of tomorrow. A ServiceNow-invested company, Prodapt has been recognized by Gartner as a Large, Telecom-Native, Regional IT Service…
Added 4 hours ago
ServiceNow Architect – Security Architecture SME for SaaS Authorization (Active Secret)
Akima, LLC
Alexandria, VA
SUVI Global Services is looking for a ServiceNow Security Architect to support the DoD OIG. To join our team of outstanding professionals, apply today!
Added 4 hours ago
Program Manager SME
Akima, LLC
Kirtland Air Force Base, NM
Added 4 hours ago
GIS Program Manager 5
Lam Research
Fremont
Experience with Microsoft 365 administration and related technologies such as Entra ID, Teams, OneDrive, PowerShell, Microsoft Graph, and ServiceNow.
Added 4 hours ago
Director, ServiceNow
KPMG LLP
Atlanta, GA · Chicago, IL · Dallas, TX · Houston, TX · New York, NY
KPMG is currently seeking a technical Director, ServiceNow Consulting & Transformation to join our ServiceNow Consulting practice.

Verra Mobility

Implementation Consultant

Phoenix, AZ, United States

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Job details

Posting language: English
Posted: Nov 4, 2026

Original job description

Who we are… Verra Mobility is a global leader in smart mobility. We develop technology-enabled solutions that help the world move safely and easily. We are fostering the development of safe cities, working with police departments and municipalities to install over 4,000 red-light, speed, and school bus stop arm safety cameras across North America. We are also creating smart roadways, serving the world's largest commercial fleets and rental car companies to manage tolling transactions and violations for over 8.5 million vehicles. And we are a leading provider of connected systems, processing nearly 165 million transactions each year across 50+ individual tolling authorities.

Position Overview The Implementation Consultant combines business requirements management and technical documentation expertise to support the implementation of complex, high-priority technology programs for state and local government clients. Working in partnership with the Project Leader (Project Manager or Program Manager), this role is responsible for gathering, validating, managing, and documenting client business rules, operational workflows, and technical and business requirements that directly impact program compliance, system configuration, and execution.

The Client Implementation Consultant collaborates closely with cross-functional teams, including Engineering, Legal, Sales, Product, and Operations, to translate client needs and applicable regulatory requirements into accurate, actionable implementation deliverables. This role requires exceptional attention to detail, sound judgment, strong organizational skills, and the ability to manage complex documentation and competing priorities while ensuring alignment with client expectations, business objectives, software capabilities, and applicable state and local legislative requirements.

Essential Responsibilities

· Business Requirements Management: Lead and coordinate the BRQ process by managing internal and external stakeholder contributions, validating submitted information, and ensuring requirements are accurately captured and documented within established timelines for client-specific system configuration business and technical requirements. · Client Needs Assessment: Develop a thorough understanding of client business objectives, operational workflows, business rules, and implementation requirements to ensure solutions align with client needs and program expectations. · Implementation Coordination and Reporting: Work in conjunction to support the Project Leader for implementation milestones and deliverables. Proactively identify, document, and communicate implementation risks, dependencies, and challenges, coordinating timely resolution with the appropriate stakeholders. · Program Document Development: Collaborate with Engineering, Software Development, Legal, and other stakeholders to draft, review, finalize, and deliver program-specific documentation, including citations, notices, certifications, affidavits, and other required materials. Document Control and Version Management: Maintain document version control, revision histories, and audit trails across multiple client programs. Ensure changes to notices, certifications, affidavits, and other program documents are accurately tracked, reviewed, approved, and maintained. · Regulatory and Business Compliance: Ensure program documentation and configuration requirements align with applicable state and local legislation, established business rules, internal policies, and system capabilities. Identify potential discrepancies or compliance concerns and coordinate appropriate review and resolution. · Continuous Improvement: Identify opportunities to improve requirements gathering, documentation management, workflow efficiency, and implementation practices to support scalable, repeatable, and high-quality program delivery.

Qualifications and Experience

· Minimum of five years of experience in a client-facing role involving business requirements management, business analysis, client configuration, implementation coordination, or a related discipline supporting technology implementations. · Demonstrated experience partnering with Engineering, Software Development, Product, or other technical teams to translate business requirements into system configurations, technical specifications, or implementation deliverables. · Exceptional attention to detail, with the ability to identify discrepancies, validate complex information, maintain accurate records, and consistently produce high-quality work. · Strong information retention and organizational skills, with the ability to absorb, recall, and apply complex business rules, processes, procedures, and program requirements across multiple client engagements. · Strong sense of accountability and ownership, with the ability to thoroughly understand assigned responsibilities, follow tasks through completion, and proactively identify opportunities for improvement. · Demonstrated initiative and self-directed learning skills when navigating complex or unfamiliar situations, learning new systems and processes, researching solutions, resolving discrepancies, and managing competing priorities. · Excellent written and verbal communication skills, including the ability to translate complex technical, operational, regulatory, and business concepts into clear, concise, audience-appropriate language. · Experience reviewing contracts and related agreements, including Statements of Work (SOWs) and Professional Services Agreements (PSAs), to understand scope, deliverables, responsibilities, and contractual requirements. · Experience developing, documenting, maintaining, and standardizing process flows, workflows, business rules, and procedural documentation. · Familiarity with project management and issue-tracking tools, such as Azure DevOps, ServiceNow, and Jira. · Ability to manage multiple client requirements, documentation deliverables, and implementation priorities while maintaining accuracy and meeting established deadlines.

Aligned with Verra Mobility Values

Do What’s Right – We’ve committed to doing the right thing for each other and for our customers – integrity is our DNA
Lead With Grace – We embrace the importance of our colleagues and customers and always treat them with kindness and grace.
Own It – We foster a culture of accountability and excellence, where going the extra mile is standard practice.
Win Together – We are ambitious and like to win, but we know we win more when we include others and work together.

Verra Mobility Values

An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values:

Own It. We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation.
Do What’s Right. We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous.
Choose Courage Over Comfort. We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease.
Win Together. We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others.

With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company. Verra Mobility Applicant Privacy Notice Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. .

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