Jobs in the United States

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Exibition Sales Manager, Accounts & Sponsorship - Launch
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Director of Engineering
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CHEROKEE, NC
The primary responsibilities of this position are to direct the operations of the Engineering Division and to serve and oversee the management of major capital projects. The incumbent is…
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Information Security Advisor
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Anthropologie Assistant Department Manager
Anthropologie
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- From $21.51 USD / hour
The Assistant Department Manager supports service, selling, and business operations to achieve an engaging and inspiring store environment. This includes fostering community amongst the…
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Lean Training Manager
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You must have the ability to drive and have proper licensing
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Knowledge: Knowledge of the retail food business and perishable department operations.
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Nursing Manager - Aberdeen Medical Center - Med/Surg - Full Time
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…government fleets, and emergency power customers. The Service Operations Specialist is responsible for the effective deployment of technicians to assigned customer work orders. The…
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Registered Nurse - Patient Aligned Care Team
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Selective Service Registration is required for males born after 12/31/1959
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Parts Manager
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- $26 to $31 USD / hour
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IOP Support Staff
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Communicate effectively with the Operations Manager & Program Director
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Assistant Store Manager
Stinker Stores
Bliss, ID
Must have valid driver’s license and proof of insurance
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Sr Operations Admin
Federal Express Corporation
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Reviews and enters all Independent Contractor (IC) settlement information into appropriate system to ensure proper payments. Enters settlement adjustments as directed by manager
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Manager, Digital Service Experience
Verisk | Verisk
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We are seeking a customer-focused leader to join the Support Services team as Manager, Digital Service Experience. This role leads the strategy and continuous improvement of the systems,…
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Manager, Employee Benefits
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- $110,000 to $140,000 USD / year
…housed in one million square feet of engineering, assembly, operations, and distribution space across seven facilities. We are positioned to meet the high production volumes of our…
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Field Reimbursement Manager Savannah GA
adecco
Savannah, GA
- $54.33 USD / hour
Location: Remote/TRAVEL POSITION – Must reside within Savannah, GA territory · Must have Medicare and commercial insurance coverage experience
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Prep Cook
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Winter Park, FL
This position is responsible for executing kitchen operations by completing assigned recipes
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Partner Manager
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Remote, United States
Work with ServiceNow Partner Operations and Partner Enablement to ensure reporting and best practice is being accomplished
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Sales Associate
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3. Team Collaboration: Work closely with the Manager and other team members to ensure smooth daily operations.
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Clinical Shift Coord RN Medical Care Center Full Time Nights
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- $38.5 to $61.6 USD / hour
- Full-time
…the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation…
Added 3 mins ago
TIPM, Network Delivery, Global Network Delivery
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Finance Manager AMXL - Middle Mile & 3P Finance, Middle Mile & 3P Carrier Strategy Finance
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Senior AI Integration Specialist and Prompt Engineer
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…automation workflows, and validation methods. Working under the Program Quality Manager, you will lead continuous process improvement through development of compliant, auditable AI-enabled…

Veritiv

Manager, Client Solutions

Grapevine, TX, United States

Apply on careers.veritiv.com About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 13, 2026

Original job description

Job Purpose:

The Manager of Client Solutions is responsible for managing key client accounts within our kitting/co-packing operations, ensuring high levels of customer satisfaction, optimizing processes and driving overall account growth. This role will also lead a dynamic team focused on delivering exceptional service ensuring our clients receive highest level of support and product quality.

Job Responsibilities:

Client Relationship Management:

Serve as the primary point of contact for key clients, understanding their needs and ensuring satisfaction with our kitting/co-packing services.
Build and maintain strong relationships with clients, addressing concerns and identifying opportunities for upselling and cross-selling.
Conduct regular meetings to review account performance and identify areas for improvement.
Collaborate with clients to understand their needs and propose tailored kitting/co-packing solutions.

Project Oversight:

Oversee projects from initiation to completion, ensuring timelines and quality standards are met.
Coordinate with cross-functional teams, including production, logistics, and quality assurance, to ensure seamless execution of projects.

Team Leadership:

Manage, mentor and guide junior account managers and support staff providing guidance and support to enhance their performance and professional development.
Foster a collaborative and motivated team environment that encourages innovation and accountability and ensure successful project outcomes.
Performance Analysis and Process Improvement:Monitor and analyze team performance metrics, implementing strategies to improve efficiency and client satisfaction and prepare regular reports on account status, project progress, and team performance.
Work collaboratively to implement best practices and standard operating procedures for account management.

Additional Responsibilities & Qualifications:

5+ years of experience in account management, preferably in a kitting/co-packing environment to include hands on experience in co-packing facility.
Proven experience leading and developing teams.
Strong understanding of kitting processes.
Analyze industry information and competitive landscape to identify trends and determine appropriate marketing strategy for domestic and international campaigns.
Excellent listening, negotiation, presentation and attention to detail skills.
25% travel required.

Work Experience:

1-3 years of related experience of successful supervisory/management experience required to motivate and develop direct reports, as well as size up new talent.
5-10 years of related job experience.
Ability to manage multiple projects, work under pressure, and adapt to sudden changes in the work environment.
Ability to work quickly and efficiently.
Excellent verbal, written, people, and diplomacy skills are required.
Experienced in providing leadership to others regarding work related systems, processes, and challenges.
Experience of interpreting strategy and policy in order to set and deliver objectives.
Experience of planning, managing and organizing resources within short/medium timescales within the overall policy framework.
Experience with Salesforce.com or other CRM is preferred.
Proficient with Microsoft Office Suite.
Strong customer service skills (friendly, courteous and helpful).
Strong planning and organization skills are required.

Education:

Bachelor's Degree Preferred

What We Offer

Engaging and inclusive culture with employee-led Employee Resource Groups, Veritiv Cultural Alliance, recognition platform, etc.
Extensive training opportunities, professional development programs, career pathing, and mentorship opportunities.
Collaborative atmosphere with our customers and suppliers to create healthier, safer and more sustainable communities through our responsible operations and innovative solutions.
Healthcare benefits (including medical, dental, vision, and health savings account), life, AD&D, and disability insurance, 401k, paid time off, tuition reimbursement, employee assistance program, and other fringe benefits.

About Veritiv Together with its subsidiaries, Veritiv is the leading full-service provider of packaging solutions. Veritiv also provides JanSan, hygiene, print and publishing products and services. Veritiv serves customers in a wide range of industries, through team members around the world helping shape the success of its customers. For more information, visit www.veritiv.com and connect with the Company on LinkedIn. Veritiv is an Equal Opportunity/Affirmative Action employer. EEO Policy US | EEO Policy Mexico This description does not attempt to define the job's essential functions as defined by applicable disabilities law.

Apply on careers.veritiv.com About employer

More about this job

Skills

Customer service
Upselling
Logistics
Quality assurance
Team leadership
Guide staff
Process improvement
Negotiation
Attention to detail
Cope with pressure
Leadership
Microsoft Office

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Work requirements

Jobs in the United States