Jobs in the United States

25+ jobs

Added 2 mins ago
VH
Training Specialist
Veterans Health Administration
Long Beach, CA
- $71,957 to $93,549 USD / year
…and management of the medical center's simulation training program, while carrying out administrative responsibilities related to procurement, educational program operations, and trainee…
Added 2 mins ago
VH
Patient Representative
Veterans Health Administration
Tampa, FL
- $61,722 to $97,087 USD / year
…(PATS-R).Collaborating with other facility staff in the creation, development, and implementation of initiatives and actions that improve the patient experience throughout the…
Added 2 mins ago
FA
Supervisory Air Traffic Control Specialist
Federal Aviation Administration
Baton Rouge, LA
- $99,444 to $129,278 USD / year
…all employees are treated in a fair and equitable manner. The Operations Supervisor reports to the Operations Manager. Performance is evaluated upon the effectiveness with which assigned…
Added 2 mins ago
US
Assistant Director
U.S. Special Operations Command (Army)
Fort Bragg, NC
- $131,342 to $170,750 USD / year
…responsible to the Director for the determination of requirements and development of future force capabilities. | Oversees the development and preparation of directed Army Concept and…
Added 2 mins ago
VH
Advanced Practice Nurse (Primary Care Nurse Practitioner)
Veterans Health Administration
Colorado Springs, CO
- $130,653 to $199,824 USD / year
This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet eligibility requirements per VHA policy and submit…
Added 2 mins ago
FA
Supervisory Aviation Safety Specialist
Federal Aviation Administration
FAA Flight Standards Duty Locations Nationwide
- $131,438 to $228,000 USD / year
Provides leadership and oversight to assigned staff and coordinates with internal and external stakeholders to support consistent application of aviation safety policies and programs.…
Added 2 mins ago
VH
Nurse Practitioner-Hematology Oncology
Veterans Health Administration
Greenville, NC
- $129,356 to $187,517 USD / year
- Demonstrates leadership and works collaboratively with the interdisciplinary team.
Added 2 mins ago
VH
Registered Nurse - GEC Home Based Care
Veterans Health Administration
Green Bay, WI
- $71,111 to $124,973 USD / year
…by one of the following accrediting bodies at the time the program was completed by the applicant: The Accreditation Commission for Education in Nursing (ACEN) or The Commission on…
Added 2 mins ago
VH
Registered Nurse (Nephrology)
Veterans Health Administration
Mather AFB, CA
- $105,946 to $199,530 USD / year
…and or supervising direct patient care. This nurse provides leadership to the clinical team for interprofessional care of patients with complex Nephrology…
Added 3 mins ago
CO
Water Transmission and Distribution Planning Manager (Mgr. 3)
City of Seattle
Seattle, WA
- $129,247.2 to $193,849.92 USD / year
Provide program management oversight for water transmission and distribution capital programs, including coordination of budget issues and spending plans, CIP governance direction, and…
Added 3 mins ago
W&
Warehouse/Receiving Supervisor
Wright & McGill Co
Denver, CO
- $68,000 to $88,000 USD / year
- Paid Holidays and Generous Paid Time Off program
Added 5 mins ago
VH
Picture Archiving and Communication Systems (PACS) Technologist - Recruitment/Relocation Incentive
Veterans Health Administration
Amarillo, TX
- $106,334 to $138,241 USD / year
…level, the VISN PACS Coordinator. The PACS Technologist has program responsibility for the facility wide distribution of images utilizing the (PACS) operations, Integrated Voice Recognition…
Added 5 mins ago
AN
PRIMARY PREVENTION SPECIALIST (PREV WF) (Title 5)
Army National Guard Units
Camp Dodge Military Reservation, IA
- $75,284 to $97,875 USD / year
Supports inter- and intra-personal violence prevention efforts and programming through the Wing/regional leadership advisory committees, boards and working groups. Represents their…
Added 5 mins ago
VH
Registered Nurse (Community Care Coordinator)
Veterans Health Administration
Sheridan, WY
- $77,471 to $146,587 USD / year
Possess knowledge and actively participates in the unit/program level quality improvement process and initiatives as well as customer service programs.
Added 5 mins ago
VH
Registered Nurse (Polytrauma Transitional Rehabilitation Program)
Veterans Health Administration
San Antonio, TX
- $85,610 to $173,974 USD / year
…Dimension requirements (Practice, Veteran/Patient Driven Care, Leadership, Professional Development and Evidence-Based…
Added 5 mins ago
AU
MANAGEMENT AND PROGRAM ANALYST
AFELM US Space Command
Kirtland AFB, NM
- $90,479 to $139,871 USD / year
…described as: expert knowledge of NAVWAR and PNT applications to operations, with a basic understanding of the Electro-Magnetic Spectrum (EMS), Electro-Magnetic Interference (EMI),…
Added 5 mins ago
VH
Staff Psychologist
Veterans Health Administration
Richmond, VA
- $139,615 to $181,502 USD / year
Provides leadership guidance and consultation to staff on units to which assigned
Added 5 mins ago
VH
Registered Nurse- Community Living Center
Veterans Health Administration
Saint Cloud, MN
- $85,887 to $152,379 USD / year
This position is eligible for the Education Debt Reduction Program (EDRP)**
Added 5 mins ago
VH
Nurse Practitioner (Cardiology)
Veterans Health Administration
Reno, NV
- $143,998 to $208,743 USD / year
…innovator, teacher, researcher, and consultant to contribute to the development and management of complex oncology patient care in clinical areas and across services in the organization…
Added 5 mins ago
CN
Recreation Aid - (Specialty Retail)
Commander, Navy Installations Command
Great Lakes, IL
- $18 USD / hour
…Lakes. Will perform a variety of duties to support the MWR Program; at the Specialty Retail Program . Duties will vary based on the location assigned, but may include assistance with…
Added 5 mins ago
VH
Registered Nurse- Inpatient Mental Health (Intermittent)
Veterans Health Administration
West Haven, CT
- $89,880 to $149,832 USD / year
The Registered Nurse- Inpatient Mental Health promotes personal growth and development of psychiatric MH nursing practice. The nurse gains awareness of the principles and goals of inpatient…
Added 5 mins ago
AO
Supervisory Environmental Engineer
Architect of the Capitol
Washington, DC
- $143,913 to $187,093 USD / year
Provides input to the Director and office leadership regarding vision, operational planning, and budget in pursuing environmental program improvements.
Added 5 mins ago
VH
Nurse Practitioner (Pulmonology)
Veterans Health Administration
Reno, NV
- $143,998 to $208,743 USD / year
…social workers, pharmacists, dieticians, chaplains, and cancer program staff to ensure that the multidisciplinary needs of the pulmonary/sleep patient is…
Added 6 mins ago
OB
Product Specialist
OrePac Building Products
Alene, ID
- $130,000 USD / year
…across the dealer network by driving dealer readiness, market development, customer engagement, and product expertise within an assigned territory. Working alongside Account Executives,…
Added 6 mins ago
Lead Director - Network and Data Center Engineering
CVS Health
Boise, ID
…and next-generation AI/ML workloads. This role oversees the development of high‑performance, low‑latency data center and cloud networking capabilities that enable large-scale GPU…

Principal Client Success Manager, Payer

Remote, United States

$113,254-$164,785 Compensation for this job is subject to market conditions, geographic considerations, the candidate’s unique skills and experience, state and local laws, and budget.

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Job details

Pay: $113,254-$164,785 Compensation for this job is subject to market conditions, geographic considerations, the candidate’s unique skills and experience, state and local laws, and budget.
Apply by: Jan 18, 2027
Posting language: English
Posted: Nov 2, 2026

Original job description

Job Summary The Principal Client Success Manager (CSM) serves as a senior strategic advisor to Veradigm’s most complex and high-impact clients, representing the voice of the client within Veradigm and the voice of Veradigm to the client. The Principal CSM is accountable for strengthening executive relationships, accelerating solution adoption, identifying growth opportunities, protecting revenue, and mitigating client attrition.

Operating with a high degree of autonomy, the Principal CSM brings together client executives and senior cross-functional stakeholders to align Veradigm’s solutions, services, and strategic roadmap with the client’s financial, operational, and regulatory priorities. This role anticipates risks, identifies systemic issues, and leads coordinated action across Product, Operations, Support, Services, Sales, Finance, and other teams to deliver measurable client outcomes. The Principal CSM also serves as a thought leader within the Client Success organization. This individual establishes best practices, influences client engagement strategy, mentors other Client Success Managers, and helps improve the processes and operating models used to manage Veradigm’s client portfolio.

What You Will Contribute

Serves as the primary strategic and operational advisor for Veradigm’s most complex, high-value, or high-risk client relationships
Develops trusted relationships with client executives and senior decision-makers, connecting Veradigm’s capabilities to the client’s strategic, financial, operational, and regulatory priorities
Leads complex, cross-functional collaboration among client stakeholders and Veradigm teams, including Sales Account Executives, Technical Account Managers, Product, Support, Finance, and Operations
Creates and drives comprehensive client success plans with clear objectives, measurable outcomes, risks, dependencies, and executive-level accountability
Facilitates strategic roadmap planning across current and future initiatives, aligning Veradigm solution investments and release plans with client priorities
Leads executive operational reviews and participates in Strategic Business Reviews, translating performance data, client feedback, and business trends into actionable insights and recommendations
Provides advanced consultative guidance on client growth plans, solution adoption, workflow optimization, and opportunities to expand the Veradigm footprint
Maintains accurate and actionable client health reporting through Client Health Dashboards and other required reporting mechanisms
Identifies emerging risks and systemic issues before they materially affect client outcomes, revenue, regulatory compliance, or the broader client portfolio
Leads cross-functional resolution of critical escalations, establishing clear ownership, priorities, timelines, and communication plans
Ensures oversight and executive visibility for complex Veradigm services initiatives, including progress, dependencies, risks, and business outcomes
Advises clients and internal stakeholders on regulatory preparedness related to Veradigm solutions, including CMS requirements, risk adjustment, encounters, and claims submissions
Delivers timely client communications regarding business-impacting developments, including regulatory changes, industry and Veradigm news, product releases, planned outages, and major incidents
Identifies and ensures execution of solution optimizations, workflow improvements, educational opportunities, and operational best practices
Leads root cause analysis for recurring or high-impact issues and influences sustainable corrective actions across teams
Supports resolution of complex financial and contractual matters, including concessions, terminations, unfunded project requests, and disputed or outstanding accounts receivable
Facilitates senior-level discussions to resolve non-disputed accounts receivable issues when standard Finance processes have not resulted in progress
Leads client participation in Voice of the Customer programs, including KLAS and client satisfaction surveys, and translates feedback into measurable improvement plans
Develops strong reference accounts by documenting and communicating client outcomes, success stories, and demonstrated value
Identifies trends across accounts and provides actionable insights to influence Veradigm’s product roadmap, service delivery, client engagement strategy, and operational priorities
Establishes and promotes Client Success best practices, scalable processes, tools, and engagement standards
Mentors Expert and other Client Success Managers, providing guidance on executive engagement, account strategy, escalations, and complex client situations
Leads strategic initiatives that improve client outcomes and advance the maturity and effectiveness of the Client Success organization

The Ideal Candidate Will Have

10+ years of relevant experience in Client Success, account management, healthcare technology, payer operations, consulting, or a related field
5+ years of experience at the Expert Client Success Manager level or equivalent experience managing highly complex, strategic client relationships
Demonstrated experience advising executive stakeholders and influencing decisions across client and internal leadership teams
Experience leading complex, cross-functional initiatives without direct authority
Strong payer or health plan industry experience
Working knowledge of risk adjustment, CMS requirements, encounters, claims submissions, and related payer operations
Proven ability to connect client objectives with measurable business, financial, operational, and regulatory outcomes
Strong analytical skills and experience using data to assess client health, identify trends, and guide decisions
Advanced problem-solving and root cause analysis capabilities, with a natural curiosity and willingness to investigate complex issues
High attention to detail and the ability to manage multiple strategic priorities in a complex environment
A proactive approach to identifying risks, resolving issues, and streamlining operational processes
Excellent executive communication, facilitation, negotiation, and relationship-management skills
Demonstrated ability to mentor others, establish best practices, and influence organizational improvements

Knowledge, Skills, and Abilities

Strategic Thinking and Thought Leadership
Executive Relationship Management
Client Health Awareness and Management
Client Advocacy
Payer and Healthcare Industry Expertise
CMS and Regulatory Awareness
Veradigm Market and Product Knowledge
Business and Financial Acumen
Client Expectations Management
Cross-Functional Leadership and Influence
Risk Identification and Mitigation
Root Cause Analysis and Problem-Solving
Analytical Proficiency
Operational Process Improvement
Executive Communication and Facilitation
Initiative, Accountability, and Sound Judgment

Compensation Range:

$113,254-$164,785 Compensation for this job is subject to market conditions, geographic considerations, the candidate’s unique skills and experience, state and local laws, and budget. Our commitment to pay transparency is a testament to our dedication to creating a fair, equitable, and inclusive workplace. By continuously analyzing market trends, staying abreast of changes in state laws, and making budgetary adjustments accordingly, we strive to ensure that our compensation practices reflect the value we place on our associates’ unique contributions and support their professional growth.

Enhancing Lives and Building Careers

Veradigm believes in empowering our associates with the tools and flexibility to bring the best version of themselves to work and to further their professional development. Together, we are In the Network. Interested in learning more?

Take a look at our Culture, Benefits, Early Talent Program, and Additional Openings.

Visa Sponsorship is not offered for this position.

At Veradigm, our greatest strength comes from bringing together talented people with diverse perspectives to support the needs of healthcare providers, life science companies, health plans, and the patients they serve. The Veradigm Network is a dynamic, open community of solutions, external partners, and cutting-edge artificial intelligence technologies that provide advanced insights, technology, and data-driven solutions. Veradigm offers a comprehensive compensation and benefits package, including holidays, vacation, medical, dental, and vision insurance, company paid life insurance and retirement savings.

Veradigm’s policy is to provide equal employment opportunity and affirmative action in all of its employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for North American based positions with Veradigm must be legally authorized to work in the United States or Canada. Verification of employment eligibility will be required as a condition of hire. Veradigm is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse and inclusive workforce.

From a "VEVRAA Federal Contractor" We request Priority Referral of Protected Veterans

This is an official Veradigm Job posting. To avoid identity theft, please only consider applying to jobs posted on our official corporate site.

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More about this job

Skills

CSM
Sales
Collaboration
Workflow
Reporting
Regulatory compliance
Communication skills
CMS
Root cause analysis
Accounts receivable
Leadership
Analytical skills
Problem solving
Attention to detail
Negotiation
Product knowledge
Financial capability
Process improvement

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