Lead ServiceNow Developer

Lead ServiceNow Developer Location: New York City, NY Work Arrangement: Hybrid

Required Qualifications

• 12+ years of overall IT experience, with substantial hands-on ServiceNow development experience.
• Strong experience developing and customizing the ServiceNow platform.
• Proficiency in JavaScript and ServiceNow scripting.
• Hands-on experience with:
• Business Rules.
• Client Scripts.
• Script Includes.
• UI Policies and UI Actions.
• GlideRecord and Glide APIs.
• Service Catalog and Catalog Items.
• Flow Designer and workflow automation.
• Experience implementing and supporting ServiceNow ITSM modules.
• Experience developing REST and SOAP integrations.
• Knowledge of ServiceNow tables, forms, lists, roles, ACLs, and platform security.
• Experience with update sets, application deployment, testing, and debugging.
• Strong analytical, troubleshooting, and problem-solving skills.
• Ability to work independently and collaborate with cross-functional teams.
• Ability to work in a hybrid arrangement in New York City.

Preferred Qualifications

• Experience with ServiceNow ITOM, CMDB, Discovery, and Service Mapping.
• Experience with Service Portal or Employee Center.
• Experience with IntegrationHub and MID Server configurations.
• Knowledge of ServiceNow CSM, HRSD, SPM, or SecOps.
• Experience with Automated Test Framework (ATF).
• Familiarity with Agile/Scrum development methodologies.
• ServiceNow certifications such as:
• Certified System Administrator (CSA).
• Certified Application Developer (CAD).
• CIS – ITSM.
• CIS – ITOM.
• Experience working with enterprise-scale ServiceNow implementations.
• Experience with source control and deployment tools such as Git and CI/CD pipelines.

Flexible work from home options available.