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Commercial Credit Associate, Not for Profit & Government Banking
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- $86,759 to $116,258 USD / year
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Data Quality Coordinator
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Associate Project Leader, Naval Digital Infrastructure & Services
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The MITRE Expeditionary and Asymmetric Operations Department (N233) is seeking a strategic, technically accomplished, and sponsor-focused Naval Digital Infrastructure & Services Associate…
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Our Business Operations & Analytics team has been a force multiplier and accelerant to our business that has helped us reach these pivotal milestones in spite of headwinds and within a…
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Senior Associate, Business Operations & Analytics
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Remote, United States
- $140,000 to $160,000 USD / year
Our Business Operations & Analytics team has been a force multiplier and accelerant to our business that has helped us reach these pivotal milestones in spite of headwinds and within a…
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Production Associate
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As a Production Technician for Vylor, you will play a vital hands‑on role in our seed production operations, ensuring work is completed safely, efficiently, and to the highest quality…
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Production Operator
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As a Production Technician for Vylor, you will play a vital hands‑on role in our seed production operations, ensuring work is completed safely, efficiently, and to the highest quality…
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Manufacturing Technician
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As a Production Technician for Vylor, you will play a vital hands‑on role in our seed production operations, ensuring work is completed safely, efficiently, and to the highest quality…
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Production Technician
Pioneer Hi-Bred International, Inc
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As a Production Technician for Vylor, you will play a vital hands‑on role in our seed production operations, ensuring work is completed safely, efficiently, and to the highest quality…
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Clinical Risk and Safety Investigation Specialist
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Analyze safety trends, maintain risk-related data, and develop reports and dashboards to support leadership decision-making.
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Biomedical Equipment Technician
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Under the supervision of the Plant Operations Manager, the Biomedical Equipment Technician (BMET) maintains the Clinical Engineering program by repairing, testing, calibrating, and…
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Specialist, UDR
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Added 11 mins ago
Administrative Operations Clerk
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Express has a great opportunity for an Administrative Operations Clerk to join our clients team. In this role, you will provide comprehensive administrative support to plant departments,…
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Added 12 mins ago
Learning & Development Specialist Associate
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Added 15 mins ago
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Added 16 mins ago
Operations Dispatch Clerk
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Elevate any Driver associate needs, questions, or inquiries to the Operations Manager in a timely manner
Added 17 mins ago
Assistant Director of Group Sales
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…responsibility for achieving group revenue goals and guest and associate satisfaction. Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales…

Venture Transport

Operations Dispatch Clerk

Chambersburg, PA, United States

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Job details

Experience: 3 years of experience in Transportation, Operation or Logistics industries
Posting language: English
Posted: Nov 9, 2026

Original job description

Description

POSITION SUMMARY

The Operations Clerk is responsible for providing customer service by building and maintaining relationships with customers and responding to their needs and expectations.

ESSENTIAL JOB FUNCTIONS FOR THIS POSITION:

No. Description

Foster and build relationships and opportunities for stability and long-term growth with customers by gaining an understanding of their expectations and specific preferences.
Book freight aggressively, with a sense of urgency, and in a manner that keeps every driver moving daily and eliminates layovers for more efficient and profitable operations.
Plan ahead by working with the planning group continuously throughout the day, booking as much freight as possible in advance.
Proactively identify potential service failures and work with planning and dispatch to remedy issues.
Communicate with customers regarding status updates as required by customers and provide solutions to problems that arise.
Enter data into the TMW system accurately and completely.
Understand and actively work with customer-issued scorecards to improve customer service and meet customer expectations
Ensure timely communication via phones, email, and satellite communication
Elevate any Driver associate needs, questions, or inquiries to the Operations Manager in a timely manner
Communicate proactively to the customer in cases of non-compliance to window times and delivery
Maintain regular and reliable attendance
Additional duties as assigned by Leadership and Customer.

OTHER SIGNIFICANTJOB FUNCTIONS INCLUDE:

No. Description

Monitor customer trailer pools and work with operations to adjust as needed.
Ensure that there are enough trailers in the pool to accommodate present and near future bookings.
Understand and monitor customer lane and volume commitments to book accordingly
Obtain and set pickup and delivery appointments when applicable.
Communicate any Customer changes or needs to the entire Operations and Sales teams; serve as the conduit internally for our Customers.
Comply with company policies and procedures and all applicable laws and regulations.

Requirements

REQUIRED EDUCATION / EXPERIENCE

High School Diploma
3 years of experience in Transportation, Operation or Logistics industries

PREFERRED EDUCATION / EXPERIENCE

Associates or bachelor’s degree in Operations, Logistics, or Transportation related fields

REQUIRED SKILLS (TECHNICAL, CLERICAL, LANGUAGE, ETC.)

Ability to work and communicate effectively with others promoting to promote a team environment that supports your coworkers.
Listen to problems first in order to gain a clear understanding and provide solutions to Customers.
Thrive in a fast paced, high volume work environment.
Possess the ability to accept constructive criticism from both external and internal sources. Learn from mistakes to improve your professional skills.
Possess basic computer skills.
Ability to communicate with many levels of personnel (internal and external) and strive for process improvement
Ability to resolve conflict and problems diplomatically and handle criticism positively without emotion

PREFERRED SKILLS (TECHNICAL, CLERICAL, LANGUAGE, ETC.)

Proficiency in Microsoft Office products
Knowledgeable of TMW Office Suite product

PHYSICAL DEMANDS

Sit at a desk and operate a computer and telephone for most of your shift.
Walk the operations floor as needed to communicate with others

WORK ENVIRONMENT

Fast paced and high volume

PART-TIME ONLY

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More about this job

Skills

Customer service
Book cargo
Communicate with customers
Communication skills
Regulatory compliance
Leadership
Sales
Logistics
ETC
Accept constructive criticism
Computer skills
Process improvement
Microsoft Office

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