Cash Application Accountant

About the position:

Velosio is seeking a detail-oriented Cash Application Accountant to support daily customer cash application and accounts receivable operations. This role is responsible for accurately processing customer payments, reconciling customer payment activity, resolving payment exceptions, and supporting month-end close activities. The Cash Application Accountant will work closely with Accounts Receivable, Billing, and other internal teams to research discrepancies, resolve customer payment issues, maintain supporting documentation, and improve the efficiency and accuracy of cash-application processes.

This is a hybrid role, 3 days a week.

Your day might look like:

• Process and review daily customer payments through Billtrust and Microsoft Dynamics 365 Finance and Operations (D365 F&O).
• Research and resolve unapplied and unidentified cash, including obtaining missing customer remittance information.
• Reconcile customer accounts and payment activity across bank activity, D365 F&O, Billtrust, and customer payment portals.
• Research and resolve payment exceptions, Match Assist and Match Review items, credit moves, duplicate payments, short payments, overpayments, and other cash-application discrepancies.
• Partner with Accounts Receivable and Billing to resolve customer payment and account issues.
• Perform reconciliations related to customer cash receipts, investigate reconciling items, and ensure discrepancies are resolved in a timely manner.
• Support month-end close by ensuring customer cash is appropriately posted and reconciled and that outstanding items are documented and followed through resolution.
• Assist with escheatment research and tracking related to unresolved customer credits and payments.
• Maintain complete and accurate supporting documentation for cash applications, reconciliations, exceptions, and account adjustments.
• Prepare recurring operational reporting related to unapplied cash, payment exceptions, reconciliation status, and cash-application activity.
• Develop and maintain process documentation and procedures for cash-application activities.
• Identify opportunities to improve automation, controls, accuracy, and efficiency within cash-application and reconciliation processes.
• Assist with other accounts receivable operational activities and related projects as needed.

What you'll bring:

• Bachelor's degree in Accounting, Finance, Business, or a related field preferred, or equivalent relevant experience.
• At least two years of experience in cash application, accounts receivable, customer account reconciliation, payment processing, or related accounting operations.
• Demonstrated experience researching unapplied cash, payment discrepancies, remittance issues, and customer account variances.
• Working knowledge of customer payment processing, account reconciliation, and month-end accounting activities.
• Strong Excel skills, including experience with formulas, lookups, filters, and PivotTables.
• Experience working with ERP and cash-application systems.
• Experience with Microsoft Dynamics 365 F&O and Billtrust preferred.
• Strong analytical, problem-solving, organizational, and communication skills.
• Ability to independently research discrepancies and follow issues through resolution.
• Excellent attention to detail and a commitment to accurate, timely processing.
• Ability to collaborate effectively with Accounts Receivable, Billing, and other internal business partners.

Measures of Success

• Timely and accurate application of customer payments.
• Reduction in unapplied and unidentified cash.
• Timely resolution of aged payment exceptions and reconciling items.
• Accuracy of customer account and payment reconciliations.
• Completion of assigned month-end activities according to the close calendar.
• Complete and accurate supporting documentation.
• Reduction in recurring payment-processing errors.
• Improved automation and efficiency within cash-application processes.

Who we are:

At Velosio, we focus on what matters most - our people. We are a values-driven organization committed to delivering an outstanding employee experience to all our team members.

Velosio’s years of experience with business applications translate to a deep bench of tenured team members with competency across enterprise resource management (ERP), customer relationship management (CRM), and cloud services.

We have earned recognition from Microsoft as a top 1% performing partner worldwide and an emerging NetSuite leader. We have strategic independent software vendor (ISV) partnerships and a portfolio of solution and service offerings to accelerate what’s next for business.

Our mission is to enable clients to realize business value faster, simplify the process of deploying technology, acquire deeper data-driven insights, and explore ongoing innovation to drive business forward. We support the entire Microsoft Dynamics portfolio, Office 365 family and Azure services. Velosio is the only Microsoft Cloud Distributor that specializes in Dynamics 365 and is a prominent Microsoft Master VAR. Headquartered in Atlanta, Georgia, Velosio’s 400 employees serve over 4,000 clients.

Beyond our expertise, as a Velosio team member, you can leverage the Velosio award-winning culture - a network of top-notch peers, day-to-day flexibility, career development resources and the largest incentive opportunities in the industry.

Some reasons you might like working with us:

At Velosio, YOU MATTER.

Due to our ongoing commitment to delivering an exemplary employee experience, Velosio has been recognized by Comparably in multiple categories – including Best Company Culture (2021-2024), Best Company Outlook (2022-2025), Best Company for Career Growth and Best Leadership Teams (2022-2025).

Access the following link to see why:

• 100% of current Velosio team members feel the company is invested in their career growth
• 99% feel their manager cares about them as a person
• 99% look forward to interacting with their coworkers every day

https://www.comparably.com/companies/velosio At Velosio, YOUR WELLNESS MATTERS.

We know one size doesn’t fit all, which is why we offer a comprehensive benefits package that allows our team members to create a personalized plan best suited for their unique needs, including:

• 3 Medical Insurance options with a company contribution to HSA
• 3 Dental Insurance options including adult orthodontics
• 3 Vision Insurance options
• Unlimited PTO (UPTO)
• Remote or hybrid working environment based on location
• 401k Match 50% of the first 6%
• StayWell Program – a cash reimbursement up to $600 a year toward Wellness
• Process and review daily customer payments through Billtrust and Microsoft Dynamics 365 Finance and Operations (D365 F&O).
• Research and resolve unapplied and unidentified cash, including obtaining missing customer remittance information.
• Reconcile customer accounts and payment activity across bank activity, D365 F&O, Billtrust, and customer payment portals.
• Research and resolve payment exceptions, Match Assist and Match Review items, credit moves, duplicate payments, short payments, overpayments, and other cash-application discrepancies.
• Partner with Accounts Receivable and Billing to resolve customer payment and account issues.
• Perform reconciliations related to customer cash receipts, investigate reconciling items, and ensure discrepancies are resolved in a timely manner.
• Support month-end close by ensuring customer cash is appropriately posted and reconciled and that outstanding items are documented and followed through resolution.
• Assist with escheatment research and tracking related to unresolved customer credits and payments.
• Maintain complete and accurate supporting documentation for cash applications, reconciliations, exceptions, and account adjustments.
• Prepare recurring operational reporting related to unapplied cash, payment exceptions, reconciliation status, and cash-application activity.
• Develop and maintain process documentation and procedures for cash-application activities.
• Identify opportunities to improve automation, controls, accuracy, and efficiency within cash-application and reconciliation processes.
• Assist with other accounts receivable operational activities and related projects as needed.
• Bachelor's degree in Accounting, Finance, Business, or a related field preferred, or equivalent relevant experience.
• At least two years of experience in cash application, accounts receivable, customer account reconciliation, payment processing, or related accounting operations.
• Demonstrated experience researching unapplied cash, payment discrepancies, remittance issues, and customer account variances.
• Working knowledge of customer payment processing, account reconciliation, and month-end accounting activities.
• Strong Excel skills, including experience with formulas, lookups, filters, and PivotTables.
• Experience working with ERP and cash-application systems.
• Experience with Microsoft Dynamics 365 F&O and Billtrust preferred.
• Strong analytical, problem-solving, organizational, and communication skills.
• Ability to independently research discrepancies and follow issues through resolution.
• Excellent attention to detail and a commitment to accurate, timely processing.
• Ability to collaborate effectively with Accounts Receivable, Billing, and other internal business partners.

Measures of Success

• Timely and accurate application of customer payments.
• Reduction in unapplied and unidentified cash.
• Timely resolution of aged payment exceptions and reconciling items.
• Accuracy of customer account and payment reconciliations.
• Completion of assigned month-end activities according to the close calendar.
• Complete and accurate supporting documentation.
• Reduction in recurring payment-processing errors.
• Improved automation and efficiency within cash-application processes.