Resident Forklift Technician

About the Job We're hiring a resident forklift technician for a customer site in Wellston, OH. You'll work at one customer facility every day and take ownership of its fleet of electric Crown forklifts, from planned maintenance and repairs to parts and service records. Whether your background is at a dealer, a repair shop or in plant maintenance, this is a chance to be the technician the whole site counts on. The Company Velocity Maintenance Services is a rapidly growing provider of resident technicians for lift trucks and other mobile material handling equipment. Velocity has a strategic relationship with the nation's largest provider of brand-independent material handling equipment fleet management services. We design customized maintenance programs for mission-critical lift trucks in high-utilization manufacturing and warehousing operations, and we deliver significant value as a key supply chain partner for our customers. At Velocity, we believe our people are what make us great and help us deliver exceptional customer service. What We Offer ¦ Pay of $30 to $40 per hour, plus incentive opportunities and overtime potential ¦ Full benefits package that starts day one: medical, dental, vision and 401(k) with match ¦ Company-paid short-term disability, long-term disability and life insurance, at no cost to you ¦ 8 paid holidays ¦ Paid time off: full-time employees enjoy a generous PTO policy, accruing more time throughout their tenure with Velocity ¦ Training and mentoring from experts in the industry, including manufacturer training on the equipment you service The benefits listed are subject to change at any time. Please speak with an HR Representative for details. In the case of conflict between the information listed and the official plan documents, the plan documents will always govern. What You'll Do ¦ Perform planned maintenance and mechanical, electrical and hydraulic repairs on the site's electric Crown forklifts and other equipment, which may include racking, dock doors, scissor lifts, tuggers, floor scrubbers and golf carts ¦ Serve as the main point of contact for the customer on equipment needs ¦ Schedule and complete planned maintenance (PM) and handle repair requests Troubleshoot equipment failures, find the root cause, and research warranty coverage ¦ Use the computerized maintenance management system (CMMS) to complete PM inspections and review repair history to spot repeat repairs ¦ Complete repairs on time and to the manufacturer's repair guidelines ¦ Manage the on-site maintenance shop, order parts, and keep parts inventory organized using 5S practices ¦ Coordinate warranty claims, outside vendor work (purchase orders and billing) and out-of-scope work ¦ Weigh the costs and benefits of repair options and recommend the best course of action for the customer ¦ Complete work orders, service records and time entries accurately and on time ¦ Keep supervisors and coworkers informed by phone, email, in writing or in person ¦ Provide shift coverage during PTO and be available for on-call work ¦ Follow customer, Velocity and OSHA safety requirements, keep work areas clean and organized daily, and complete safety training on time What You Need ¦ A minimum of 5 years of related experience ¦ High school diploma or GED ¦ Strong electrical and LP (propane) troubleshooting skills ¦ Industrial battery experience ¦ Dock and door experience ¦ Ability to read electrical schematics, wiring diagrams and hydraulic diagrams ¦ Your own hand tools, and willingness to add what you need to be successful in the role (specialty tools are provided) ¦ Ability to organize your own work and work independently with limited supervision ¦ Motivated, punctual