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Added 2 mins ago
Sales Associate (Remote - Tampa)
Establishment Labs
Remote, United States
…advanced medical aesthetic device technologies and wellness solutions. It is currently the world’s fastest-growing women’s health company. Our Femtech solutions are proudly produced at two…
Added 4 mins ago
Fire Detection Business Development Manager, South
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United States
In this role, you will drive demand and specification activity for Johnson Controls Fire Detection solutions across the Western United States. You will build trusted relationships with…
Added 4 mins ago
Digital Sales Manager
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San Diego, CA
The Digital Sales Manager will drive digital revenue through effective leadership and management of the digital and business development personnel for The San Diego Union-Tribune. This role…
Added 4 mins ago
Project Controller II, Cost
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UNAVAILABLE · Santa Clara, CA · Phoenix, AZ
…understand, and lean into complex challenges to unlock new solutions and realize opportunities with our partners. Distinguished by our agility, creativity, expertise, and owner’s…
Added 5 mins ago
Manufacturing Artificial Intelligence Manager
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As a Manager, you’ll partner with our clients to identify and manage complex business problems and provide best-in-class advice and solutions. You'll develop strategies to solve complex…
Added 7 mins ago
Project Manager -- Energy & Industrial Group
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Coordinate systems design activities to ensure installation and operations will comply with specifications, codes, and client requirements.
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SEO Specialist
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Report on project status to Account Manager and client team.
Added 13 mins ago
Water Treatment Construction Technician for Data Centers
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…thrive in a dynamic environment with significant travel and remote work. You will be an integral part of a team dedicated to providing innovative and reliable water treatment solutions to…
Added 13 mins ago
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Construction Project Engineer (Data Center)
AECOM
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- $65,000 to $118,000 USD / year
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Added 18 mins ago
Structural Engineer
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At GFT, the structural team is dedicated to creating efficient, innovative solutions for structural systems, ensuring comfort and sustainability in every project. Our team contributes to a…
Added 18 mins ago
Business Development Manager - Energy
Armacell, LLC
TX · LA
The Business Development Manager will be responsible for leading, maintaining and increasing Armacell’s presence in the Oil & Gas, Petrochemical and Industrial markets in North America to…
Added 19 mins ago
TI
Project Manager
Trimble Inc.
Westminster, CO
- $78,400 to $107,900 USD / year
Project Manager, Professional Services, Software Implementation, Construction Technology, Agile Project Management, PMBOK, ERP Implementation, Smartsheet, Trimble Construction One, Client…
Added 21 mins ago
Senior Project Manager - Retail/Industrial Commercial Real Estate
Lincoln Property Company
Los Angeles, CA
The Senior Project Manager manages individual, multi-disciplined projects, providing professional project planning support and management for assigned projects; manages daily responsibility…
Added 25 mins ago
Default Specialist
The Mortgage Law Firm
Remote, United States
For decades, The Mortgage Law Firm has been a trusted name in default legal services, providing comprehensive solutions to mortgage servicers, banks, investors, and other financial…
Added 26 mins ago
Digital Design Project Manager
MSA Professional Services, Inc.
St Paul, MN
St Paul, MN | Onsite/Remote/Hybrid | Full-Time
Added 26 mins ago
Digital Design Project Manager
MSA Professional Services, Inc.
Baraboo, WI · Appleton, WI · Beaver Dam, WI · Bettendorf, IA · Cedar Rapids, IA · Champaign, IL · Des Moines, IA · Dubuque, IA · Duluth, MN · Kiel, WI · Madison, WI
Any MSA Office | Onsite/Remote/Hybrid | Full-Time
Added 32 mins ago
Manager Hotel Level Marketing, Agency Solutions
Hilton
Remote, United States
You will be a Manager on Hilton's Americas Marketing team - reporting into our Director, Hotel Level Marketing Agency Solutions. You will be part of the broader Commercial Services…
Added 34 mins ago
M
Customer Support Manager
MoeGo
Remote, United States
- $100,000 to $115,000 USD / year
…more than 80% are women. They deserve comprehensive technology solutions that keep their businesses operating smoothly end-to-end, so they can focus on healthy pets and happy pet…
Added 34 mins ago
Department Manager - Geotechnical Engineering
Intertek USA
Miami, FL
Intertek, a Nationally Recognized Testing Lab (NRTL) and leading provider of quality and safety solutions to many of the world’s leading brands and companies, is actively seeking a…
Added 35 mins ago
REMOTE - Technical Project Manager (Data Center Migrations)
Insight Global
Remote, United States
● Strong expertise in Networks solutions, including EOS, CloudVision, and spine-leaf architectures
Added 37 mins ago
K
Global Tax Process Manager
Kforce
Remote, United States
- $75 to $125 USD / hour
Kforce has a client in NYC that is seeking a Global Tax Process Manager for a 100% remote role.
Added 39 mins ago
BG
Remote Sales Manager - USA
BA Global Talent
Remote, United States
- $10,000 USD / month
Our client is a global electromechanical automation and power-transmission manufacturer specializing in components used to control motion and automate industrial equipment. Its product…
Added 40 mins ago
ME
Senior Global Logistics Project Manager | Remote | International Supply Chain | One year contract
Manpower Engineering
Boynton, GA
- $32.26 to $48.03 USD / hour
Our client, a leading organization in the energy and industrial technology sector, is seeking a Senior Global Logistics Project Manager to join their team. As a Senior Global Logistics…
Added 42 mins ago
Manager, Customer Success Management - Public Sector
Chainguard
Remote, United States
The Manager of Customer Success Management (CSM), US Public Sector will report to the Sr. Manager of Customer Success (Enterprise US East & Public Sector), working collaboratively to…
Added 45 mins ago
Senior Field Sales Manager, SaaS *Remote*
CCH Incorporated
Remote, United States
Our key solutions include the CCH® AnswerConnect research platform that helps streamline workflows, improve accuracy and efficiency, and give users unprecedented access to world-class…

Velera Solutions, LLC

Client Delivery Program Manager (CDE PMO)

Remote, United States

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Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

Join the People Helping People

Velera is the nation’s premier payments credit union service organization (CUSO) and an integrated fintech solutions provider. The company serves more than 4,000 financial institutions throughout North America, operating with velocity to help our clients keep pace with the rapid momentum of change and fuel growth in the new era of financial services. Our purpose: We accelerate partners’ success through innovative financial technology solutions and inspired service.

The Opportunity:

The Client Delivery Program Manager will work closely with senior leadership across Velera’s enterprise in addition to the assigned financial institution (FI) to develop and execute on the client’s strategic plans and provide centralized oversight of the implementation of initiatives within the program. The position oversees the FI program consisting of project and product implementations while partnering very closely with Client Growth Management, Client Service Delivery and Project Delivery teams. This role requires very strong influencing and client facing skills and requires travel to FI and their vendor locations as needed. Incumbent will support and foster in-depth and productive client relationships while being an advocate for the FI within Velera with the goal to improve consultative service, promote use of products and services, oversee initiatives while achieving increased loyalty, endorsement and revenue. The incumbent will also serve as a consultant to senior leadership teams within Velera to build detailed resolution action plans while monitoring program risks, health and addressing project related issues.

Day in the Life:

Strategic Planning & Relationships

Strengthen top strategic relationships by identifying and managing FI program needs by supporting the development of a strategic roadmap having accountability for the delivery of FI Program initiatives
Consistently demonstrate strong client relationship management skills encompassing strategic planning, program management, solution delivery, new product delivery, issue resolution while ensuring regulatory compliance
Responsible for the planning, execution, and delivery of multiple programs and projects aligning Velera’s team to meet financial institution’s strategic goals and objectives.
Effectively develop and leverage partnerships with all Velera business units, vendors and partners to ensure client initiatives and projects are executed expeditiously to the client’s satisfaction including Mastercard, Visa, various software vendors, networks, Fiserv, FIS and other processors.
Establish and maintain strong relationships with key stakeholders, including executives, department heads, and project implementation teams.
Assist in department’s strategic planning and provide input, recommendations and direction for process improvements
Serve as an advocate for the FI within Velera

Program Management

Maintain FI program management framework including scope, schedules and resource requirements to drive a consistent and first-class leading level of program delivery for strategic Velera financial institutions.
Produce program status reports, KPI metrics, client presentations, and business reviews to Velera and FI executives as required by the situation and by client
Monitor project and program progress, ensuring adherence to schedule, scope, and quality standards. Identify and mitigate risks, issues, and dependencies within portfolio of programs and escalate as required.
Serve as central point of contact between various partners, Velera Business Units and clients by assertively and proactively providing ongoing communication between all parties to ensure timely implementation of assigned project deliverables
Accountable for resolution management communication and successful delivery of projects and initiatives ranging from the basic to the complex: card processing implementations, product implementation, strategic initiatives, and client initiatives
Serve as management point of contact for FI for project related items and escalated issue resolution
Lead and/or participate in assigned projects including cross-functional teams in support of Velera, business unit, and/or department goals and objectives.
Utilize relationships with FI, vendors and partners to leverage and ensure expedient and quality solutions and issue resolution

Professional Services and Consultation

Possess a deep knowledge of partner organizations and platforms and be able to translate that skill into action to benefit client relationships
Ability to be on site at client for extended period of times to understand strategic direction and project requirements to build effective execution plans
Support various departments within Velera in a consultative role. This will include assisting Client Growth Management with consultation and solution development
Maintain working knowledge of the Program Management and reporting PMO tools, Velera offered products and service applications including its key functions and associated reports.
Maintain an understanding of payments regulations, e.g. Dodd-Frank, and how each relates to assigned FI.
Maintain thorough knowledge of both industry standard best practices and PMO processes as it pertains to program/project management and supported areas of operations.
Perform other duties as assigned

Qualifications:

Bachelor’s Degree in related field; preferably in Systems or Business Management or equivalent combination of education and experience preferred
Ten (10) years of experience in a client support environment required.
Five (5) years of financial services experience required.
Five (5) years of experience in credit, debit and/or eCommerce preferred.
An understanding of project management best practices and six sigma methodologies preferred.
PgMP or PMP preferred

About Velera

At Velera, inclusion isn’t an initiative – it’s how we work. Guided by a people‑helping‑people philosophy, we cultivate a culture where every employee feels valued, respected and empowered to do their best work. We’re committed to building a diverse workforce and fostering meaningful connection across our teams. Through a remote‑first, flexible environment, we prioritize psychological safety, wellbeing and belonging so individuals and teams can collaborate to thrive. Together, we’re shaping a new era of secure, innovative solutions for the clients and communities we serve. Learn more about what it’s like to work at Velera.

Pay Equity $84,900.00 - $108,200.00 - $131,600.00 of salary range

The anticipated hiring range for this position is typically between the minimum and midpoint of the posted salary range; however, actual compensation may vary based on a variety of factors, including relevant experience, skills and qualifications, education, internal equity, and overall business and budget considerations. Velera is committed to providing competitive compensation that reflects both individual role and responsibilities, individual performance, and market.

Great Work/Life Benefits!

Competitive wages
Medical with telemedicine
Dental and Vision
Basic and Optional Life Insurance
Paid Time Off (PTO)
Maternity, Parental, Family Care
Community Volunteer Time Off
12 Paid Holidays
Company Paid Disability Insurance
401k (with employer match)
Health Savings Accounts (HSA) with company provided contributions
Flexible Spending Accounts (FSA)
Supplemental Insurance
Mental Health and Well-being: Employee Assistance Program (EAP)
Tuition Reimbursement
Wellness program
Benefits are subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions

Velera is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law.

Velera is an Equal Opportunity Employer that complies with the laws and regulations set forth in the following "EEO is the Law" Poster. Velera will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the legal duty to furnish information.

Velera is an E-Verify Employer. Review the E-Verify Poster here. For information regarding your Right To Work, please click here.

This role is currently not eligible for sponsorship.

As an ongoing commitment to reasonably accommodate individuals with disabilities please contact a recruiter at recruiters@velera.com for assistance.

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More about this job

Skills

Strategic planning
Program management
Regulatory compliance
Presentation skills
Communication skills
Reporting
Project management
Lean manufacturing
PMP

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