Jobs in the United States

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Added 2 mins ago
C
Security Engineer
Cartesia
San Francisco, CA
- $200,000 to $240,000 USD / year
We are seeking a Security Engineer with a strong software engineering and DevOps background to enhance our engineering team. This role combines security, compliance, and DevSecOps to ensure…
Added 3 mins ago
Software Dev Engineer, Antenna Calibration, Amazon Leo
Amazon Kuiper Manufacturing Enterprises LLC
Redmond, WA
- 1+ years of designing and developing large-scale, multi-tiered, multi-threaded, embedded or distributed software applications, tools, systems, and services using: C#, C++, Java, or Perl…
Added 3 mins ago
Seasonal Process Assistant
Amazon.com Services LLC
San Bernardino, CA
- 1+ years of Microsoft Office products and applications experience
Added 7 mins ago
Bridge Structural Engineering Internship
KPFF Consulting Engineers
Spokane, WA
Located in downtown Spokane, our office is now accepting applications for the Summer 2027 Bridge Structural Engineering Internship. This position will provide the opportunity for you to…
Added 7 mins ago
Bridge Structural Engineering Internship
KPFF Consulting Engineers
Seattle, WA
Located in downtown Seattle, our office is now accepting applications for the Summer 2027 Bridge Structural Engineering Internship. This position will provide the opportunity for you to…
Added 7 mins ago
Director, Software Engineering - P&C Claims
United Services Automobile Asn
United States
We offer a flexible work environment that requires an individual to be in the office 4 days per week · This position can be based in the following location: Plano, TX
Added 10 mins ago
CO
Lead Water Distribution Operator
City of Victorville
Victorville, CA
- $6,160.03 to $7,487.48 USD / month
Must possess a California State Water Resources Control Board Water Treatment Operator Grade 2 certification · Must possess a California State Water Resources Control Board Distribution Operator Grade 3 certification
Added 10 mins ago
Leasing
Red Tail Acquisitions
Lake Oswego, OR
Process rental applications in accordance with company procedures
Added 10 mins ago
RT
Leasing
Red Tail Acquisitions
Portland, OR
- $21 to $23 USD / hour
Process rental applications in accordance with company procedures
Added 10 mins ago
Installation Technician II
Konica Minolta Business Solutions, U.S.A., Inc.
Manassas, VA
Must have valid driver’s license-required
Added 11 mins ago
CO
IT Analyst II
City of Rochester
Rochester, MN
- $85,632 to $125,929 USD / year
Work with City departments to design, build, implement and deploy applications via available development tools and utilizing MS SQL server and/or vendor specific software/hardware.
Added 11 mins ago
Equipment Operator - Day Shift
United States
To perform this job successfully, an individual should be able to learn and effectively use software applications such as move management, timekeeping, HRIS and other software systems used…
Added 11 mins ago
DS
Part-Time HR Senior Coordinator
DNSR SeaWorld Parks & Entertainment LLC
United States
- Part-time
Review applications for frontline and professional positions, and ensure the applicant meets all hiring requirements
Added 12 mins ago
Azure Platform Engineer
Mosai
Remote, United States
…the internal platform our engineering teams use to deliver software reliably and securely. Working hands-on with AKS, Azure, Azure DevOps, Azure Bicep, and application and transport-layer…
Added 12 mins ago
Associate Scientist II, Downstream
Catalent Pharma Solutions LLC
Baltimore, MD
…downstream process development of viral vectors for clinical applications. Baltimore is a hub of national and international travel and communications and is also home to and near major…
Added 15 mins ago
EH
Community Manager II Night Manager - Orchard Maples, Vacaville CA
Eden Housing
Vacaville, CA
- $25.02 to $29.36 USD / hour
Reviews all completed rental applications and leases for accuracy and completeness, and for conformance to Eden Housing’s Resident Selection Policy.
Added 15 mins ago
EH
Community Manager II - Rivertown Place & West Rivertown, Antioch CA
Eden Housing
Antioch, CA
- $28.87 to $33.68 USD / hour
Reviews all completed rental applications and leases for accuracy and completeness, and for conformance to Eden Housing’s Resident Selection Policy.
Added 15 mins ago
Manager, Paid Search
PHDUS PHD Media LLC
NY
Highly proficient in Microsoft Office applications and able to learn and apply new software and tools quickly.
Added 15 mins ago
Software Engineer – Identity & Access Management
CMM CoverMyMeds LLC
OH
Software Engineer, Identity & Access Management
Added 15 mins ago
Call Center Supervisor
VEHLO
Tulsa, OK
Proficiency with call center systems, CRM software, and Microsoft Office applications.
Added 18 mins ago
Hardware System Validation Engineer
Apple
San Jose, CA
General software development experience (Python, C++, log review, code review)
Added 18 mins ago
UI Software Engineer - Apple TV
Apple
San Diego, CA
3+ years of professional experience building production UI for consumer-facing applications on major third-party streaming devices or Apple platforms
Added 19 mins ago
Senior Lead Exterior Designer
Rivian
Irvine, CA
Added 20 mins ago
TC
Compact Equipment Technician II – 25–120 hp
The Cornerstone Equipment Company
Carthage, NC
- $35 to $45 USD / hour
Advanced electrical & CANbus diagnostics using Bobcat Service Analyzer and laptop software
Added 20 mins ago
Social Worker MSW I
Baylor Scott & White Health
Temple, TX
Skill in the use of personal computers and related software applications.

VEHLO

Call Center Supervisor

Tulsa, OK, United States

Apply on paycomonline.net About employer

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Job details

Experience: Minimum of 2 years' experience in a call center environment.
Posting language: English
Posted: Nov 12, 2026

Original job description

Call Center Supervisor

Location: Tulsa, Oklahoma

About Vehlo

We started Vehlo in 2019 with a simple goal: to be the industry’s favorite provider of repair shop technology.

Across every part of the auto repair industry, Vehlo is igniting vehicle service success with software and financial solutions that unlock your potential. Our founder-led products power the entire service lane experience and keep customers coming back with streamlined tools that help you handle communication, workflow automation, touchless payments, valet pickup, and much more. We’re out to simplify the customer journey from start to finish and give power back to the people under the hood, making their jobs easier and your shop more profitable - just ask our over 30,000 customers, who generate more than 50M annual repair orders. At Vehlo, our only purpose is your success, and together, we’re reaching your goals faster than ever.

Being a Veep comes with more than a comprehensive benefits package - our biggest benefit is opportunity: Opportunity to make an impact, opportunity for growth, and opportunity for recognition and rewards. This is not a mega-corporation where you wonder what people are doing all day - every Veep is moving the ball forward day in, day out for our customers or for each other.

About this role

The Call Center Supervisor is responsible for overseeing the Total Customer Connect (TCC) Tulsa Call Center. This position will oversee the daily activities of the Call Center Agents and ensure the team meets established productivity, quality, and customer service expectations. This position provides hands-on leadership, monitors employee performance, conducts call reviews, provides coaching, and assists with customer escalations. The Supervisor works closely with the management team to keep daily operations running smoothly and ensure employees follow company and dealership procedures.

Essential Duties and Responsibilities

Supervise and oversee the daily activities of Call Center Agents, including an active presence on the call center floor to answer questions, provide guidance, and address issues as they arise.
Monitor & communicate team performance to ensure productivity, call quality, attendance, and customer service goals are being met.
Provide coaching and constructive feedback to address performance concerns and improve employee/team results.
Assist agents with difficult customer interactions, dealership requests, and escalated calls when additional support is needed.
Work with leadership to identify employee development needs and coordinate additional training when necessary.
Support employees and ensure they understand company procedures, call center systems, and dealership requirements.
Prepare/Document coaching sessions, reports, evaluations, and employee improvement plans.
Communicate staffing concerns, system issues, customer complaints, and operational problems to management.
Promote teamwork, accountability, professionalism, and a positive work environment.
Handle inbound/outbound calls periodically to maintain familiarity with agent responsibilities and daily call center operations.

Skills and Competencies

Leadership and Training & Development
Customer Service and Conflict Resolution
Call Monitoring and Quality Assurance
Performance Management and Accountability
Time Management
Strong Verbal and Written Communication
Problem-Solving and Critical Thinking
Reporting and Performance Analysis

Travel Requirement: Less than 5%

Duties, responsibilities, and activities may change at any time with or without notice, in accordance with applicable laws.

Physical Demands

This role is 100% in-office and not eligible for remote work.
Ability to sit for extended periods while performing job duties.
Ability to view a computer screen and use a telephone headset for prolonged periods.
Ability to communicate effectively and actively listen during frequent customer interactions.
Ability to use standard office equipment, including computers, keyboards, and telephones, on a repetitive basis.

Qualifications

Qualifications and Requirements

High school diploma or equivalent required; additional education is preferred.
Minimum of 2 years' experience in a call center environment.
Minimum of 1 year previous supervisory or team leadership experience in a call center preferred.
Strong leadership, communication, and interpersonal skills.
Ability to coach employees, address performance concerns, and hold team members accountable.
Strong problem-solving, organizational, and decision-making abilities.
Proficiency with call center systems, CRM software, and Microsoft Office applications.

Work Environment

This position operates in a call center environment and requires regular interaction with employees, customers, dealerships, and management. The Supervisor is expected to maintain an active presence on the call center floor and be available to assist employees throughout the workday. Occasional schedule flexibility may be required based on business needs.

Additional Information:

Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
Employment may be contingent upon a background check in accordance with applicable laws

Performance Expectations

The Call Center Supervisor is expected to lead by example, maintain consistent performance standards, and ensure agents understand and meet their daily responsibilities. Success in this position requires regular call monitoring, timely coaching, accurate reporting, and follow-through on employee performance. The Supervisor must be able to identify problems, address them appropriately, and keep management informed of the team's progress and any concerns affecting daily operations

Note: This job description is intended to outline the general responsibilities and requirements of the role. It is not an exhaustive list of all duties, tasks, or responsibilities that may be required. Responsibilities and priorities may evolve over time, and the company reserves the right to make changes at any time with or without notice.

Vehlo is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Vehlo makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Apply on paycomonline.net About employer

More about this job

Skills

Customer service
Leadership
Coaching
Teamwork
Conflict resolution
Quality assurance
Performance management
Time management
Communication skills
Problem solving
Critical thinking
Reporting
Tolerate sitting for long periods
Office equipment
Team leadership
Interpersonal skills
Coach employees
Decision making
Microsoft Office

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Work requirements

Jobs in the United States