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VDOT

01176 - Performance Reporting Manager Traffic Operations

Colonial Heights, VA, United States

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Job details

Apply by: Nov 13, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

Provide technical and analytical expertise in the evaluation, assessment, and review of assigned programs and provide insights and process improvements to more effectively and efficiently meet the goals of the agency. Provide technical support to the District Traffic Operations Director in delivering district Traffic Operations and Asset Management programs. Oversee performance of asset inventory and data collection programs and customer service requests.

How you will contribute:

Administrative Services: Perform ASD contract monitoring and inspection, to include associated work zones and traffic control. Prepare and submit cost estimates as needed.
Asset Condition and Inventory Management: Review and analyze inventory condition ratings to include ancillary structures, signs, pavement markings, roadway lighting, traffic signals and underground utility systems throughout the district. Develop and manage inventory addition intake processes. Establish procedures and methodology for registering new inventory at the district level to include new inventory from construction, permits, all work performed by maintenance or additional programs and other changes in VDOT's asset inventory as deemed appropriate.
Budgeting: Prepare and submit budgets as needed. Provide guidance and technical assistance to others during budget preparation process. Monitor expenditures and analyze data for planning and program requirements. Review funding requests, perform cost analyses, and make determination for fund transfers.
Maintenance Program Leadership Group (MPLG) Member: Participate on district and statewide maintenance leadership committees. Attend meetings, prepare and present required reports and share committee information with district maintenance staff. Provide leadership and support in all aspects of the district maintenance traffic operations program. Provide support in statewide maintenance program coordination efforts.
Policy Review: Develop, maintain, and communicate identified changes to policies or procedures as a result of periodic review and audit. Ensure all stakeholders are accounted for and full scope of impact of policy changes are considered before implementation. Coordinate any proposed changes with leadership and stakeholders across the agency.
Program Management: Coordinate the development of budget, procedures, training, implementation, interoperability, interpretation, and oversight of assigned programs in coordination with Leadership. Develop procedures that provide consistency and uniformity based on performance metrics. Make recommendations for programmatic changes based upon documented best practices, data analysis, and sound guidance. Develop and implement policies, procedures and guidelines to ensure project quality and compliance.
Project Compliance: Perform evaluation of correctable non-compliance items identified in Improvement Reviews in accordance with applicable law, regulations, and internal processes to determine whether corrective actions have been taken.
Project Management: Perform comprehensive reviews of complex projects as assigned within scope of program areas. Use data to evaluate existing and develop new processes. Determine compliance with applicable Standard Operating Procedures (SOP) and internal management performance goals. Manage time and adjust priorities a needed.
Research, Committees and Technical Assistance: Conduct research and provide technical assistance to customers on a wide variety of roadway design, maintenance, equipment, and/or safety related areas as assigned.
Teamwork: Coordinate the flow of information to and from others that contributes to project plan development and execution.
Work Accomplishment Reporting System: Use collected data to develop reports, enter performance metrics and work accomplishments into the District database and reporting system. Communicate with Traffic Operations leadership on status.

What will make you successful:

Ability to analyze and evaluate cost of operations and budget information.
Ability to analyze complex business problems and develop appropriate solutions.
Ability to communicate effectively with internal and external customers.
Ability to define problems, organize and lead projects, analyze situations to draw conclusions, devise solutions and alternatives, and make recommendations.
Ability to develop cost-benefit analyses and reports for effective decision-making.
Ability to develop, monitor and manage project performance metrics.
Ability to ensure compliance with policies and procedures and guidelines.
Ability to evaluate program effectiveness and improve processes and work methods.
Ability to facilitate problem solving.
Ability to follow oral and written instructions.
Ability to gather and analyze data and reach sound, logical conclusions.
Ability to interpret and communicate technical policies and procedures.
Ability to lead teams to meet program goals and objectives.
Ability to manage electronic files.
Ability to manage projects and budgets, prioritize work and work effectively through co-workers and contractors.
Ability to plan and conduct formal training programs to highlight quality improvement areas.
Ability to produce results under time constraints while managing multiple tasks.
Ability to schedule, prioritize and complete multiple complex assignments.
Ability to work independently to set priorities and schedules, resolve issues and make decisions.
Demonstrated ability to manage and coordinate the activities of a traffic operations program for a specific geographical area.
Exceptional interpersonal, team building and communication skills.
Knowledge of asset data collection practices and procedures.
Knowledge of financial expenditure tracking and budgeting principles.
Knowledge of full cycle budget planning process.
Knowledge of organizational management, administrative processes and program areas.
Knowledge of state and federal specifications, regulations, policies and procedures.
Knowledge of traffic operations maintenance, repair and emergency response practices and procedures.
Knowledge of transportation engineering principles and practices.
Knowledge of transportation operations principles, practices, and standards.
Skill in computer applications, data management and analysis, preparing reports and making presentations.
Skill in developing spending plans and monitoring and analyzing budget data.
Skill in the delivery of exemplary customer service.

Minimum Qualifications:

Ability to analyze data and develop reports which enable effective business decisions
Ability to evaluate program effectiveness, improve processes and work methods.
Ability to interact, communicate effectively orally and in writing with diverse audiences.
Ability to manage projects, budgets, prioritize work, work effectively through co-workers and contractors.
Knowledge of asset data collection practices and procedures.
Knowledge of federal, state transportation rules, regulations and policies.
Knowledge of roadway maintenance practices and procedures.
Knowledge of transportation engineering principles and practices.
Skill in computer applications, data management, analysis, preparing reports and making presentations.
Skill in interpersonal, team building, and communication

Additional Considerations:

Experience managing and coordinating activities of a transportation maintenance program for a specific geographical area.

Click below to learn more about the Competency Model associated with this Position:

Competency Model

Physical Requirements

VDOT employees must abide by VDOTs Code of Ethics and the Commonwealths Standards of Conduct.

VDOT Code of Ethics

Standards of Conduct Physical Requirements

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More about this job

Skills

Reporting
Technical support
Inspection
Inventory management
Manage inventory
Budget management
Leadership
Attend meetings
Program management
Data analysis
Regulatory compliance
Project management
Manage time
Adjust priorities
Research
Teamwork
Decision making
Ensure compliance with policies
Improve business processes
Problem solving
Lead a team
Manage several projects
Work independently
Team building
Communication skills
Budgetary principles
Emergency response
Transportation engineering
Data management
Presentation skills
Customer service

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