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Added 18 mins ago
VA
Veterinary Assistant
VCA Animal Hospitals
Palm Springs, CA
- $19 to $24 USD / hour
Added 19 mins ago
Veterinary Assistant
VCA Animal Hospitals
Monrovia, CA
Added 19 mins ago
VA
Veterinary Dentist
VCA Animal Hospitals
Rancho Cordova, CA
- $200,000 to $300,000 USD / year
Added 19 mins ago
VA
Veterinary Assistant
VCA Animal Hospitals
Orange, CA
- $17 to $21 USD / hour
Added 19 mins ago
Animal Care Attendant
VCA Animal Hospitals
Redding, CA
Added 22 mins ago
VA
Client Service Representative - Part Time Weekends
VCA Animal Hospitals
Los Angeles, CA
- $20 to $25 USD / hour
- Part-time
Added 57 mins ago
Client Service Representative
VCA Animal Hospitals
Livingston, TN
Added 1 hour ago
VA
Client Service Representative (PART TIME- CSR)
VCA Animal Hospitals
Lockport, IL
- $16 to $17 USD / hour
- Part-time
Added 1 hour ago
VA
Lead Client Service Representative
VCA Animal Hospitals
Lockport, IL
- $20 to $23 USD / hour
Added 3 hours ago
CSR
VCA Animal Hospitals
Allendale, MI
Added 4 hours ago
Veterinary Assistant CCU and ICW
VCA Animal Hospitals
Albuquerque, NM
Added 4 hours ago
VA
Veterinary Assistant
VCA Animal Hospitals
Albuquerque, NM
- $18 to $23 USD / hour
Added 11 hours ago
VA
Experienced Veterinary Assistant
VCA Animal Hospitals
South Hadley, MA
- $19 to $23 USD / hour
Added 17 hours ago
VA
CSR
VCA Animal Hospitals
Cedar Rapids, IA
- From $15 USD / hour
Added 20 hours ago
Client Service Representative
VCA Animal Hospitals
Ridgewood, NJ
Added 21 hours ago
Associate Veterinarian
VCA Animal Hospitals
New Cumberland, PA
Added 22 hours ago
VA
Part-Time Kennel Assistant
VCA Animal Hospitals
Springfield, MO
- From $15 USD / hour
- Part-time
Added 22 hours ago
Hospital Manager
VCA Animal Hospitals
Fairfax, VA
Added 22 hours ago
Hospital Manager II
VCA Animal Hospitals
Alexandria, VA
Added 23 hours ago
VA
Veterinary Assistant Experienced
VCA Animal Hospitals
Waterford, CT
- $22 to $26 USD / hour
Added 1 day ago
Associate Veterinarian
VCA Animal Hospitals
Sandy Springs, GA
Added 1 day ago
VA
Veterinary Assistant
VCA Animal Hospitals
Alhambra, CA
- $18 to $23 USD / hour
Added 1 day ago
VA
Veterinary Technician - Emergency
VCA Animal Hospitals
Carlsbad, CA
- $25 to $36 USD / hour
Added 1 day ago
VA
Veterinary Technician - Radiology
VCA Animal Hospitals
Carlsbad, CA
- $25 to $36 USD / hour
Added 1 day ago
VA
Associate Veterinarian
VCA Animal Hospitals
Santa Monica, CA
- $80,000 to $180,000 USD / year

VCA Animal Hospitals

Client Service Representative

Marshall, MI, United States

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Job details

Posting language: English
Posted: Oct 14, 2026

Original job description

Client Service Representative

We are seeking an experienced Client Service Representative to join our team.

At VCA Animal Hospitals, we take our mission statement – your pet’s health is our top priority and excellent service is our goal – very seriously. With every opportunity, we aim to exceed each pet owner’s expectations.

We’re looking for a personable yet highly professional “service extraordinaire” to join us in delivering our mission to our clients and their pets.

Why We Need You

As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The CSR is the pivot around which the hospital operates and is responsible for:

Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.
Scheduling and confirming appointments.
Placing outbound calls for follow-ups and reaching out to prospective clients.
Presenting and explaining fees, including processing payments.
Recommending, selecting, and obtaining products and services, including prescriptions.
Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control).
Managing medical records, charts, reports and correspondence.
Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all times - both inside and outside.

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com