Jobs in the United States

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Added 1 min ago
CF
Sales Associate
Camarillo Fitness Management Holdings LLC
Las Vegas, NV
- $13 to $16 USD / hour
…Frequent, hands-on cleaning is an essential and substantial part of every shift, helping ensure the entire studio remains clean, organized, stocked, and ready for…
Added 1 min ago
CF
Sales Associate
Camarillo Fitness Management Holdings LLC
Charleston, SC
- $12 to $15 USD / hour
…Frequent, hands-on cleaning is an essential and substantial part of every shift, helping ensure the entire studio remains clean, organized, stocked, and ready for…
Added 2 mins ago
Sterile Processing Manager
Ascension
Milwaukee, WI
Schedule: Full-time | Day Shift
Added 2 mins ago
Office Operations Assistant
Ascension
Milwaukee, WI
Schedule: Day Shift | Full-time · High School diploma equivalency OR 1 year of applicable cumulative job specific experience required
Added 2 mins ago
A
Assistant Vice President of Real Estate - Market Execution
Ascension
Saint Louis, MO
- $167,851.85 to $226,600 USD / year
Provide leadership for real estate operations and transaction execution across the non-acute
Added 3 mins ago
SO
Career Planner
State of Iowa
Sioux City, IA
- $24.23 to $35.61 USD / hour
Schedule: Full-time | Monday – Friday | 8:00 AM – 4:30 PM
Added 3 mins ago
BP
Firearms Team Lead, Full-Time
Bass Pro Outdoor World LLC
Tualatin, OR
- Full-time
Provides direction and guidance to Sales Outfitters in firearm safe handling, safety, operations, and customer experience standards within the firearms department
Added 8 mins ago
PT/Temp Administrative Assistant
Chestnut Hill College
Philadelphia, PA
Status/Hours: Part-time, Temporary, Non-Exempt, 24 hours per week
Added 9 mins ago
Front of House Manager
CRISTA Senior Living
Shoreline, WA
…Christian church community is the belief that as Christians, we are part of the priesthood of all believers, set forth in I Peter 2. We believe this priesthood calling rests upon all…
Added 10 mins ago
L
Part-Time Licensed Vocational Nurse Case Manager
LIFEMOVES
San Jose, CA
- $40 to $50 USD / hour
- Part-time
…community partnerships. The role also assists with daily site operations, maintains a safe and welcoming environment, monitors the site, responds to client needs, and supports client…
Added 10 mins ago
Catering and Events Manager
Compass Group
SAN JOSE, CA
…responsible for the end-to-end service and experience of our event operations, ensuring that every function reflects the values and excellence of the client food…
Added 10 mins ago
Catering and Events Manager
Compass Group
SAN JOSE, CA
…responsible for the end-to-end service and experience of our event operations, ensuring that every function reflects the values and excellence of the client food…
Added 12 mins ago
O
Adoption Consultant (IC1)
Oracle
United States
- $23.8 to $56.83 USD / hour
The Strategic Analytics & Adoption team is seeking a motivated and collaborative Senior Associate Adoption Consultant to support healthcare organizations in maximizing the value of their…
Added 12 mins ago
TC
Multi-Site Maintenance Supervisor - Fountain Village, Westwynd, & Promenade
Thrive Communities
Vancouver, WA
- $36 to $38 USD / hour
Must have basic computer skills with the ability to input data and notes in English into software programs
Added 12 mins ago
Associate Scientist II, Downstream
Catalent Pharma Solutions LLC
Baltimore, MD
We have an opportunity for an Associate Scientist II, Downstream to join our team in Baltimore, MD - BioPark. The role supports downstream process development, pilot scale execution, and…
Added 13 mins ago
Medical Director - Physical Health
Humana Insurance Company
Remote, United States
The Medical Director is responsible for Medicaid care strategy and/or operations. The Medical Director work assignments involve moderately complex to complex issues where the analysis of…
Added 13 mins ago
RI
Cleaning and Delivery Operations Associate
Rinse, Inc.
Dallas, TX
- $20 to $22 USD / hour
Rinse is seeking a dependable, adaptable Operations Associate to help establish and grow our Dallas operation. This hands-on role combines laundry processing, quality control, pickup and…
Added 13 mins ago
Client Service Representative
VCA Animal Hospitals
Wichita Falls, TX
…hospital team members to support patient care and daily hospital…
Added 19 mins ago
Seasonal Associate - Famous Footwear
Famous Footwear
BROOMFIELD, CO
As a Famous Footwear Seasonal Associate, you are passionate about providing the best shoe store experience for every customer. You do this by creating a welcoming environment and in-store…
Added 19 mins ago
Assistant Store Manager - Famous Footwear
Famous Footwear
BROOMFIELD, CO
Ace Retail Operations & Support Staffing Levels: You’ll know retail operational fundamentals like the back of your hand and put in the work so the store runs like a tightly laced sneaker.…
Added 21 mins ago
IT Deployment Asset Specialist
24 Hour Fitness USA, LLC
Carlsbad, CA
…through coaching, connection, and community. Join us and be part of a team that's changing lives every…
Added 24 mins ago
EE
Rental Services Associate - Part Time
Express Employment Professionals
Weatherford, TX
- Part-time
We are looking for a Rental Services Associate to join a growing team! This position is ideal for someone who enjoys working with customers, handling hands on tasks, and keeping daily…
Added 26 mins ago
J
Senior Megasys Technician
Fremont, CA
- $49 to $75 USD / hour
Megasys Technicians will work with Engineers and Operations teams in a wafer fab cleanroom environment to ensure that existing semiconductor processing equipment is repaired and maintained…
Added 26 mins ago
Catering & Concessions Chef
San Mateo County Event Center
San Mateo, CA
…The Catering & Concessions Chef will help to facilitate the operations of food and beverage service throughout the…
Added 26 mins ago
B
Retail Front End Supervisor - Full-Time
Burlington
Pinole, CA
- $18.9 to $20.9 USD / hour
- Full-time
As a Retail Front End Supervisor, you’ll be an integral part of the store leadership team, working closely with Store Management in the areas of Merchandising, Customer Service, Operations,…

VCA Animal Hospitals

Client Service Representative

Wichita Falls, TX, United States

Apply on vcacareers.com About employer

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Job details

Posting language: English
Posted: Nov 12, 2026

Original job description

The Customer Service Representative (CSR) is an essential member of the veterinary healthcare team, responsible for providing exceptional client service and ensuring a welcoming, organized, and efficient experience for clients and their pets. The CSR serves as the first point of contact for clients, both in person and over the phone, and works closely with veterinarians, veterinary technicians, and other hospital team members to support patient care and daily hospital operations. Essential Responsibilities

•

Welcome clients and their pets warmly, providing compassionate, professional, and attentive customer service.
Answer incoming phone calls, respond to client inquiries, schedule appointments, and direct calls to the appropriate team members.
Schedule appointments efficiently, following hospital scheduling guidelines and ensuring appropriate appointment types and durations.
Check patients in and out, maintain accurate client and patient records, and process payments and invoices.
Communicate with clients regarding appointment reminders, follow-up care, prescription requests, and other hospital needs.
Ensure patients with medically necessary follow-up care are scheduled for future appointments before leaving the hospital whenever possible.
Assist with client education regarding hospital services, wellness plans, CareClub benefits, and available pharmacy options.
Receive and appropriately route faxes, medical records, prescription requests, and other incoming documentation to the appropriate team members.
Maintain accurate records within the hospital's practice management system.
Collaborate with veterinarians, veterinary technicians, and hospital leadership to support efficient patient flow and a positive client experience.
Handle client concerns professionally, demonstrating empathy and escalating issues to hospital leadership when appropriate.
Maintain a clean, organized, and welcoming reception area.
Follow hospital policies and procedures regarding client communication, financial transactions, confidentiality, and patient safety.
Support hospital goals related to client satisfaction, appointment utilization, client retention, and overall operational efficiency.
Perform additional duties as assigned to support the needs of the hospital.
Qualifications
Previous customer service or client-facing experience preferred.
Veterinary, medical, or animal care experience is a plus.
Strong verbal and written communication skills.
Excellent organizational skills and attention to detail.
Ability to multitask and prioritize responsibilities in a fast-paced environment.
Comfortable using computers and learning practice management and scheduling software.
Ability to remain calm, professional, and compassionate when interacting with clients who may be stressed or concerned about their pets.
Ability to work collaboratively as part of a team while maintaining accountability for assigned responsibilities.
Willingness to learn veterinary terminology, hospital protocols, and client service best practices.
Key Competencies
Compassionate client service and communication
Teamwork and collaboration
Organization and time management
Problem-solving and conflict resolution
Attention to detail and accuracy
Professionalism and accountability
Adaptability in a fast-paced veterinary environment
Work Environment This position operates in a busy veterinary hospital environment and requires frequent interaction with clients, patients, and medical team members. The role may involve extended periods of standing or sitting, frequent computer and telephone use, and occasional exposure to animals, animal-related odors, and hospital cleaning products. If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more! The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development). We are proud to be an Equal Opportunity Employer. For a complete EEO statement please see our career page at vcacareers.com.

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com

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Jobs in the United States