Jobs in the United States

25+ jobs

Group jobs by employerEmail me new jobs Save this search

Added just now
Market Chief Nursing Officer
Ascension Health
WICHITA, KS
5 years of experience required · 2 years of leadership or management experience required
Added just now
FINANCE MANAGER
Compass Group, North America
Topeka, KS
Liaison between field accounting and Operational Finance functions.
Added just now
Senior IT Project Manager Cybersecurity
Humana
Topeka, KS
Lead end-to-end delivery of complex cybersecurity initiatives from planning through implementation and operational transition.
Added just now
Research Scientist 2
Humana
Topeka, KS
…clinical program performance, understand drivers of outcomes, and support clinical and business…
Added just now
IT Project Manager Cybersecurity
Humana
Topeka, KS
Lead end-to-end delivery of cybersecurity initiatives from planning through implementation and operational transition.
Added just now
Senior Research Scientist
Humana
Topeka, KS
…performance, identify drivers of outcomes, and inform strategic and operational…
Added just now
Stars Vendor Performance Lead
Humana
Topeka, KS
…partnerships through strategic oversight, performance management, operational governance, and cross-functional collaboration. This role serves as a key connector between internal business…
Added just now
Lead Insurance Product Manager - Part D/PDP
Humana
Topeka, KS
…execution path. You’ll assess member, regulatory, financial and operational tradeoffs and provide recommendations that help leaders make informed…
Added just now
Senior Analyst, Hub Data & Analytics
CenterWell
Topeka, KS
Partner with Hub leadership. Work directly with Hub leaders to understand strategic and operational questions, translate ambiguous needs into analytical approaches, and deliver insights and…
Added just now
SNR. DIRECTOR DINING SERVICES - Georgia
Compass Group, North America
Topeka, KS
As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. If you’ve been hungry and away from home,…
Added just now
Sr Field Service Technician
Honeywell Technologies
Topeka, KS
YOU MUST HAVE
Added just now
FACILITY PROGRAM MANAGER
Veterans Affairs, Veterans Health Administration
Topeka, KS
Selective Service Registration is required for males born after 12/31/1959
Added 1 min ago
CF
Sales Associate
Camarillo Fitness Management Holdings LLC
Las Vegas, NV
- $13 to $16 USD / hour
Support referral generation, local partnerships, community events, and grassroots outreach to build awareness and develop new membership leads
Added 1 min ago
CF
Sales Associate
Camarillo Fitness Management Holdings LLC
Charleston, SC
- $12 to $15 USD / hour
Support referral generation, local partnerships, community events, and grassroots outreach to build awareness and develop new membership leads
Added 1 min ago
Store Associate
CVS Health
MIAMI, FL
Providing customer support to all departments, including photo and beauty, ensuring departments are fully stocked and operational while remaining current with all updated services and tools
Added 2 mins ago
A
Assistant Vice President of Real Estate - Market Execution
Ascension
Saint Louis, MO
- $167,851.85 to $226,600 USD / year
…coordination on site-level activities, vendor transitions, and operational responsibilities that support broader real estate initiatives and…
Added 3 mins ago
Overnight Task Associate– Seasonal
Bass Pro Outdoor World LLC
United States
The Overnight Task Team Outfitter assists in the overall operational functions and health of the retail store campus. The role of the Overnight Task Team Outfitter is to reduce the amount…
Added 3 mins ago
Registered Client Associate/Client Associate
Royal Bank of Canada
Brookfield, WI
…branch serving financial advisors and our clients. As a Client Associate/Registered Client Associate, become a trusted resource to our clients, advisors and branch. Use your administrative…
Added 3 mins ago
Seasonal Process Assistant
Amazon.com Services LLC
San Bernardino, CA
Support and work in the department as required
Added 5 mins ago
Accreditation and Regulatory Specialist
Adventist Health
Bakersfield, CA
Adventist Health Bakersfield is seeking an Accreditation and Regulatory Specialist for a full-time position with 8-hour day shifts
Added 7 mins ago
K-
Accounting Specialist
KemperSports - New
Portland, OR
- $22 to $26 USD / hour
Support the Controller with daily reconciliation of point-of-sale revenues, cost of goods sold, tax liabilities, and cash and credit receipts. Prepare cash reports, coordinate bank…
Added 9 mins ago
K
Full-Time Beauty Lead Advisor - Sephora
KOHLS
Elmhurst, IL
- Full-time
Understand and execute the sales plans to support and meet goals
Added 9 mins ago
K
Full-Time Beauty Lead Advisor - Sephora
KOHLS
Branford, CT
- Full-time
Understand and execute the sales plans to support and meet goals
Added 9 mins ago
K
Part-Time Beauty Advisor - Sephora
KOHLS
Vacaville, CA
- Part-time
…knowledge of top beauty brands, execute merchandise sets and support replenishment and visual standards according to Sephora at Kohl’s…
Added 9 mins ago
K
Full-Time Beauty Lead Advisor - Sephora
KOHLS
Corona, CA
- Full-time
Understand and execute the sales plans to support and meet goals

VCA Animal Hospitals

Client Service Representative

Wichita Falls, TX, United States

Apply on vcacareers.com About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 12, 2026

Original job description

The Customer Service Representative (CSR) is an essential member of the veterinary healthcare team, responsible for providing exceptional client service and ensuring a welcoming, organized, and efficient experience for clients and their pets. The CSR serves as the first point of contact for clients, both in person and over the phone, and works closely with veterinarians, veterinary technicians, and other hospital team members to support patient care and daily hospital operations. Essential Responsibilities

•

Welcome clients and their pets warmly, providing compassionate, professional, and attentive customer service.
Answer incoming phone calls, respond to client inquiries, schedule appointments, and direct calls to the appropriate team members.
Schedule appointments efficiently, following hospital scheduling guidelines and ensuring appropriate appointment types and durations.
Check patients in and out, maintain accurate client and patient records, and process payments and invoices.
Communicate with clients regarding appointment reminders, follow-up care, prescription requests, and other hospital needs.
Ensure patients with medically necessary follow-up care are scheduled for future appointments before leaving the hospital whenever possible.
Assist with client education regarding hospital services, wellness plans, CareClub benefits, and available pharmacy options.
Receive and appropriately route faxes, medical records, prescription requests, and other incoming documentation to the appropriate team members.
Maintain accurate records within the hospital's practice management system.
Collaborate with veterinarians, veterinary technicians, and hospital leadership to support efficient patient flow and a positive client experience.
Handle client concerns professionally, demonstrating empathy and escalating issues to hospital leadership when appropriate.
Maintain a clean, organized, and welcoming reception area.
Follow hospital policies and procedures regarding client communication, financial transactions, confidentiality, and patient safety.
Support hospital goals related to client satisfaction, appointment utilization, client retention, and overall operational efficiency.
Perform additional duties as assigned to support the needs of the hospital.
Qualifications
Previous customer service or client-facing experience preferred.
Veterinary, medical, or animal care experience is a plus.
Strong verbal and written communication skills.
Excellent organizational skills and attention to detail.
Ability to multitask and prioritize responsibilities in a fast-paced environment.
Comfortable using computers and learning practice management and scheduling software.
Ability to remain calm, professional, and compassionate when interacting with clients who may be stressed or concerned about their pets.
Ability to work collaboratively as part of a team while maintaining accountability for assigned responsibilities.
Willingness to learn veterinary terminology, hospital protocols, and client service best practices.
Key Competencies
Compassionate client service and communication
Teamwork and collaboration
Organization and time management
Problem-solving and conflict resolution
Attention to detail and accuracy
Professionalism and accountability
Adaptability in a fast-paced veterinary environment
Work Environment This position operates in a busy veterinary hospital environment and requires frequent interaction with clients, patients, and medical team members. The role may involve extended periods of standing or sitting, frequent computer and telephone use, and occasional exposure to animals, animal-related odors, and hospital cleaning products. If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more! The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development). We are proud to be an Equal Opportunity Employer. For a complete EEO statement please see our career page at vcacareers.com.

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com

Apply on vcacareers.com About employer

Report this job

Work requirements

Jobs in the United States