Jobs in the United States

25+ jobs

Save this search

Added 42 mins ago
Cloud Engineer III, Exposure Management (Hybrid, Sunnyvale)
CrowdStrike, Inc.
Sunnyvale, CA
CrowdStrike Falcon is a two-component security product. One component is a "sensor", which is a lightweight agent installed on client machines that observes system activity and recognizes…
Added 1 hour ago
J
Senior/Staff DevOps Engineer, Federal
Jobgether
Remote, United States
- $180,000 to $240,000 USD / year
We are seeking an experienced Senior/Staff DevOps Engineer to build, deploy, and maintain secure, reliable infrastructure supporting federal, government, and national security technology…
Added 1 hour ago
Senior Mission Operations Engineer
Blue Origin Personnel, LLC
Reston, VA · Denver, CO
As a Senior Mission Operations Engineer, you will serve as the Mission Operations Lead for a deep space mission that will cruise to Mars, insert into orbit, and then serve for years as a…
Added 2 hours ago
Senior RF/Microwave Design Engineer
Keysight Technologies, Inc.
Santa Rosa, CA
As an RF/Microwave Design Engineer, you will be part of Keysight Labs' mm-Wave Subsystems Design Group. Our team develops industry-leading mm-wave front-end products addressing a wide range…
Added 2 hours ago
Senior Software Engineer, Windows Desktop App, DeepMind
DeepMind
Mountain View, CA · New York, NY
…task of measuring the intelligence of our prototypes. As a Software Engineer, you will be working with the cutting edge AI agents developed by our exceptional team of Machine Learning and…
Added 2 hours ago
Software Engineer III, Infrastructure, Google Cloud Platforms
Google
Sunnyvale, CA · Kirkland, WA · New York, NY · Seattle, WA · Madison, WI
Google's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. Our products need to…
Added 4 hours ago
Senior Site Reliability Engineer/Cloud Platform Engineer
Skyflow
Remote, United States
We're looking for a Platform Engineer to help build and run the infrastructure that powers a multi-tenant, security-sensitive B2B cloud product used by enterprise customers around the…
Added 5 hours ago
J
AI Principal Machine Learning Engineer
Jobgether
Remote, United States
- $170,000 to $240,000 USD / year
The AI Principal Machine Learning Engineer will help shape the next generation of intelligent networking solutions through advanced machine learning and generative AI technologies. Working…
Added 5 hours ago
Design Engineer, Amazon Logistics
Amazon.com Services LLC
Bellevue, WA
The Amazon Logistics Last Mile Design Engineering team is searching for an innovative, solutions-oriented design engineer to spearhead new initiatives and develop the next generation of…
Added 6 hours ago
Principal Electrical & Electronics (E&E) Engineer – Test Solutions – Onsite (Tewksbury/Andover, MA)
RTX Corporation
tewksbury, MA
This position is for a Principal Electrical Engineer with at least eight (8) years of professional experience. If you enjoy working in hands-on multidisciplinary teams, the Test Solutions…
Added 6 hours ago
Senior Electrical & Electronics (E&E) Engineer - Test Solutions – Onsite (Tewksbury/Andover, MA)
RTX Corporation
tewksbury, MA
This position is for a Senior Electrical Engineer with at least five (5) years of professional experience. If you enjoy working in hands-on multidisciplinary teams, the Test Solutions team…
Added 6 hours ago
THIS POSTING IS INTENDED FOR THOSE REGISTERED TO ATTEND THE SOCIETY OF HISPANIC PROFESSIONAL ENGINEERS CONFERENCE, Oct 28 - 31st in Indianapolis, IN
Medtronic
Boston, MA
For Engineer I opportunities, we are looking for a minimum of a Bachelor's Degree, completed by May 2026, with 0+ years of experience.
Added 6 hours ago
Power Systems Engineer
Open Systems International, Inc.
Medina, MN
…manage, control, and optimize the grid. As a DMS Application Engineer you will be involved in all aspects of the successful delivery of systems to our customers. You will be engaged with…
Added 8 hours ago
TI
Applied AI Engineer, Go-to-Market
Tutor Intelligence
Watertown, MA
- $130,000 to $250,000 USD / year
As our first Applied AI Engineer on Go-to-Market, you'll build the operating system for how Tutor finds, wins, and grows customers across the physical economy. You'll design the process…
Added 8 hours ago
TI
Applied AI Engineer, Finance
Tutor Intelligence
Watertown, MA
- $130,000 to $250,000 USD / year
As our first Applied AI Engineer on Finance, you'll build the operating system for how Tutor runs its finances: planning and forecasting, billing, the close, and the numbers leadership and…
Added 9 hours ago
Network Design Engineer
HUBBELL INCORPORATED DELAWARE
Hamilton, OH
Job Overview The Design Engineer is responsible for the Burndy Small Hydent product family. The position works closely with Manufacturing, Product Management, Design Engineering, Sourcing,…
Added 9 hours ago
T
Principal Software Engineer, AMER Payments
Trustly
NY
- $260,000 to $390,000 USD / year
Our ambition is to make open banking real for everyone. We're building the network that lets people pay and get paid straight from their bank account, instantly and securely, so more of…
Added 9 hours ago
Senior Data Platform Engineer
PushPress
Remote, United States
By embedding intelligence directly into the product, we enable boutique fitness owners to make faster decisions, unlock new revenue streams, and collaborate across a connected network. As…
Added 11 hours ago
SD
1792 - Software Engineer
Sigma Defense
Norfolk, VA
- $150,000 to $170,000 USD / year
Sigma Defense is seeking a Software Engineer to join our team in Norfolk, VA. The hired candidate will support engineering, development, integration, and modernization activities. This…
Added 11 hours ago
CP
Product Engineer
Community Phone Company
Remote, United States
- $100,000 to $160,000 USD / year
As our Product Engineer, you will be a key leader on our engineering team. You will focus on scaling our products so we’re in a position to support 100,000+ customers (and beyond). You will…
Added 11 hours ago
CP
Product Engineer
Community Phone Company
Remote, United States
- $100,000 to $160,000 USD / year
Our innovative technology enables any traditional landline phone to connect over the cellular network through a SIM card inside of our landline base, ensuring uninterrupted service (with…
Added 11 hours ago
Senior QA Engineer
FacilityOS
Annapolis, MD
We're looking for a Senior QA Engineer to own the quality of our web, desktop, and mobile products. You'll combine hands-on manual testing with building and maintaining automated test…
Added 12 hours ago
DT
AI (ML) Engineer - Colorado Springs, CO
Davidson Technologies, Inc.
Colorado Springs, CO
- $119,000 to $142,000 USD / year
…to deployment, and strong communication skills. As an AI/ML Engineer, you will be responsible for developing AI/ML products directly feeding the AI/ML strategy, communicating AI/ML concepts…
Added 12 hours ago
TI
Engineering Manager, Robotics Hardware
Tutor Intelligence
Watertown, MA
- $180,000 to $420,000 USD / year
Robots, or another product where mechanics, electronics, firmware, and software all have to work together
Added 12 hours ago
C
Software Engineer Compiler II (Full Time) – United States
Cisco
Austin, TX
- Full-time
Network Engineering builds the foundational software and hardware systems that connect the world. Within our Core Platform Software and Toolchains organization, our team develops,…

VAST Data

Customer Success Engineer (Weekend Shift)

New York, NY, United States

Apply About employer

Applications open in a new tab.

Job details

Experience: Overall 5+ years of experience in customer-facing, pre-sale/post-sale positions working with complex storage solutions.
Posting language: English

Original job description

Description

VAST Data is looking for a Customer Support Engineer to join our growing team and work the weekend shift!

This is a great opportunity to be part of one of the fastest-growing infrastructure companies in history, an organization that is in the center of the hurricane being created by the revolution in artificial intelligence.

"VAST's data management vision is the future of the market." - Forbes

VAST Data is the data platform company for the AI era. We are building the enterprise software infrastructure to capture, catalog, refine, enrich, and protect massive datasets and make them available for real-time data analysis and AI training and inference. Designed from the ground up to make AI simple to deploy and manage, VAST takes the cost and complexity out of deploying enterprise and AI infrastructure across data center, edge, and cloud. Our success has been built through intense innovation, a customer-first mentality and a team of fearless VASTronauts who leverage their skills & experiences to make real market impact. This is an opportunity to be a key contributor at a pivotal time in our company’s growth and at a pivotal point in computing history.

SUMMARY:

As a Customer Support Engineering team you will be regarded as a VAST Data product expert and, as such, you will be involved in daily technical operations and escalations. The main responsibilities include performing customer installations and technical evaluations, developing and testing and solutions in strategically and tactically significant applications and use cases, including File protocols, Machine learning, Object Storage, and high-performance computing, at customer sites and in the lab. You will consult on pre-sales and technical sales activities and will work on escalated technical support issues to resolution, interfacing with the customer and the development team.

THE ROLE:

Build Technical Customer Relationships (Trusted Advisor)
Technical Excellence.
VAST Data product expert.
Accountable to complete daily technical operations and escalations including direct work on technical support issues to full resolution and closure requiring interfacing with customer and development teams.
Perform customer installations, upgrades, and expansions.
Lead and coordinate regular monthly and quarterly customer review meetings.
Become a VAST Data product expert.
Trusted Advisor to customer technical team.
Evangelist to, and in support of, assigned and/or focused accounts.
Identify opportunities to provide continuous improvement for customers to ensure full adoption and usage of VAST products.
Ability to perform daily technical operations and escalations including direct work on technical support issues to full resolution and closure.
Submit and manage Feature Requests and/or Bugs into product marketing and development teams.
Support and guide VAST data account teams on account technical status and activities.
Lead and coordinate regular monthly and quarterly customer review meetings.

Requirements

Overall 5+ years of experience in customer-facing, pre-sale/post-sale positions working with complex storage solutions.
Ability to manage own time.
Extensive knowledge and experience in the enterprise IT infrastructure, networking and storage space is required, along with a broad understanding of the enterprise software world.
Knowledge and working experience in common Linux system administration tasks and Linux OS in general.
Good understanding of networking, and working experience with network configurations on Linux and network troubleshooting
Scripting and programming - bash scripting is required, and familiar with one or more other programming language
Significant experience required in the areas of file systems and scale-out NAS Implementation
An advantage to candidates that have In-depth knowledge and hands-on experience with S3 and high-performance computing.
Excellent business written and verbal communication and presentation skills.
An advantage to candidates that have hands-on lab and hardware management experience.
An advantage to candidates that have experience working in a rapidly growing entrepreneurial, dynamic start up.
MS or B.Sc. in CS, CE, EE or related fields.
Ability to travel. To be successful in this role, you will need to travel around 20% of the time.
Wednesday - Saturday or Sunday - Wednesday shift

Apply About employer

More about this job

Skills

Customer service
Sales
Sales activities
Technical support
Customer relations
Process improvement
Linux
System administration
Troubleshooting
NAS
Communication skills
Presentation skills

Report this job