Jobs in the United States

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Added 3 mins ago
Software Engineer, Systems ML
Meta
Bismarck, ND
Meta is seeking a principal-level Software Engineer to drive technical strategy and execution across our Systems ML Engineering organization. In this role, you will define the architectural…
Added 3 mins ago
Tester (Remote)
GovCIO
Bismarck, ND
Test machine learning and deep learning features, especially the large language models and vision models behind OCR and intelligent document processing (IDP). Build and maintain…
Added 8 mins ago
Lead Research Engineer – AI Evaluation & Benchmarking
Eagan, MN · Frisco, TX · NY · Ann Arbor, MI
8-10+ years of relevant software engineering experience, including building and maintaining production systems involving machine learning or complex data.
Added 12 mins ago
Machine Learning Research Engineer
Apple
Seattle, WA
The Human and Object Understanding team (HOUr) in the Intelligent System Experience (ISE) organization is looking for Research Engineers with a strong foundation in Machine Learning and…
Added 13 mins ago
JH
Software Engineer
Johns Hopkins Applied Physics Laboratory
Laurel, MD
- $85,000 USD / year
Innovate: Apply modern software practices and machine learning algorithms to solve complex engineering problems.
Added 15 mins ago
DevOps Engineer
Quantum Sky
Chantilly, VA
Quantum Sky is searching for a DevOps Engineer to support an Intel customer in Chantilly, VA. If you enjoy working with new technologies, enterprise-leading equipment, and have a passion…
Added 16 mins ago
Artificial Intelligence/Machine Learning Engineers
FIS Management Services LLC
United States
As an Artificial Intelligence and Machine Learning Engineer, you will design and build generative artificial intelligence and agent-based solutions used across the organization. You will…
Added 18 mins ago
KC
Customer Engagement Applications Engineer - SFS
KLA Corporation
Hillsboro, OR
- $83,100 to $141,300 USD / year
…tackling complex challenges. From electron and photon optics to machine learning and data analytics, we seek perfection at the most fundamental level of matter in the universe. If you want…
Added 1 hour ago
Software Development Engineer, Vision Products Software
Apple
Sunnyvale, CA
Building & shipping features using LLMs and/or Machine Learning algorithms, including on-device inference, data-driven validation, requirement definition, and collaboration with algorithm…
Added 1 hour ago
Sr ML Engineer, Admin Central
Workday, Inc.
CA
ML Infrastructure & Pipeline Engineering: Architect, deploy, and maintain end-to-end Machine Learning pipelines - from distributed data ingestion and feature engineering to model training,…
Added 1 hour ago
Software Engineer, AI/ML, Ads Quality
Google
New York, NY
1 year of experience with end-to-end Machine Learning (e.g., model deployment, model evaluation, data processing, debugging).
Added 1 hour ago
Staff Software Engineer, Google Workspace, AI/ML
Google
Sunnyvale, CA
5 years of experience leading Machine Learning (ML) design and optimizing ML infrastructure (e.g., model deployment, model evaluation, data processing, debugging, fine tuning).
Added 1 hour ago
Customer Success Engineer (Weekend Shift)
VAST Data
New York, NY
…significant applications and use cases, including File protocols, Machine learning, Object Storage, and high-performance computing, at customer sites and in the lab. You will consult on…
Added 1 hour ago
Data Engineer
KBR
Camarillo, CA
As a Data Engineer, you will be a critical part of the team that is responsible for enabling the development of data-driven decision analysis products through the innovative application,…
Added 1 hour ago
UG
Principal AI/ML Engineer Remote Nationwide or Office-Based in MN/DC/NJ
UnitedHealth Group
Eden Prairie, MN
- $164,600 to $282,200 USD / year
…systems, retrieval-augmented generation (RAG), and applied machine learning. You will use LLM-assisted coding to accelerate the design and implementation of complex systems while…
Added 1 hour ago
2027 Data Scientist/Machine Learning Engineer
The Aerospace Corporation
El Segundo, CA
We develop and apply state of the art artificial intelligence, machine learning, and data science technologies to aerospace and national security applications. We are looking for a…
Added 1 hour ago
Artificial Intelligence/Machine Learning Engineers
FIS Global
Jacksonville, FL
As an Artificial Intelligence and Machine Learning Engineer, you will design and build generative artificial intelligence and agent-based solutions used across the organization. You will…
Added 1 hour ago
Construction Mechanical Engineer II
Relativity Space
Long Beach, CA
…with reams such as Manufacturing, Propulsion, PBF, Avionics, Machine Shop, Facilities, EHS, and Security to name a few, working through design specification and execution of critical…
Added 2 hours ago
Manager, Cloud Engineering
S&P OPCO LLC
NY
Job Duties: S&P OpCo, LLC seeks a Manager, Cloud Engineering who will engineer storage solutions and content replication to meet performance requirements. Administer AWS infrastructure…
Added 2 hours ago
RC
Senior Ai/ML Engineer
Redhorse Corporation
Remote, United States
- $180,000 to $200,000 USD / year
…this mission, we are seeking an Artificial Intelligence (AI)/Machine Learning (ML) Engineer to support Condition-Based Maintenance Plus (CBM+) initiatives that improve aircraft sustainment…
Added 2 hours ago
WD
Hardware Development Engineering
Western Digital
San Jose, CA
- $106,600 to $142,100 USD / year
Experience with scripting, automation, machine learning, or data visualization tools is a plus.
Added 2 hours ago
Principal Test & Evaluation Engineer
CORP-Corporate Office
United States
…cutting-edge commercial technologies - such as 5G communications, machine learning, and emerging wireless solutions - to operational military use cases, enabling advanced battle-management…
Added 2 hours ago
Sr Construction Project Manager
Relativity Space
Long Beach, CA
Design and implement comprehensive risk-mitigation frameworks. Predict potential system bottlenecks and engineer sophisticated contingency strategies to safeguard delivery timeliness and…
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Aegis Operating Environment Engineer
MANTECH
King George, VA
MANTECH seeks a motivated, career and customer-oriented Aegis Operating Environment (OE) Engineer to join our team in King George, VA. This is an onsite position.
Added 2 hours ago
Z
Staff Systems Engineer, Simulation Systems Verification and Validation Lead
Zoox
Foster City, CA
- $208,000 to $287,000 USD / year
…technology to market. Sitting at the intersection of robotics, machine learning, and design, Zoox aims to provide the next generation of mobility-as-a-service in urban environments. We’re…

VAST Data

Customer Success Engineer (Weekend Shift)

New York, NY, United States

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Job details

Experience: Overall 5+ years of experience in customer-facing, pre-sale/post-sale positions working with complex storage solutions.
Posting language: English

Original job description

Description

VAST Data is looking for a Customer Support Engineer to join our growing team and work the weekend shift!

This is a great opportunity to be part of one of the fastest-growing infrastructure companies in history, an organization that is in the center of the hurricane being created by the revolution in artificial intelligence.

"VAST's data management vision is the future of the market." - Forbes

VAST Data is the data platform company for the AI era. We are building the enterprise software infrastructure to capture, catalog, refine, enrich, and protect massive datasets and make them available for real-time data analysis and AI training and inference. Designed from the ground up to make AI simple to deploy and manage, VAST takes the cost and complexity out of deploying enterprise and AI infrastructure across data center, edge, and cloud. Our success has been built through intense innovation, a customer-first mentality and a team of fearless VASTronauts who leverage their skills & experiences to make real market impact. This is an opportunity to be a key contributor at a pivotal time in our company’s growth and at a pivotal point in computing history.

SUMMARY:

As a Customer Support Engineering team you will be regarded as a VAST Data product expert and, as such, you will be involved in daily technical operations and escalations. The main responsibilities include performing customer installations and technical evaluations, developing and testing and solutions in strategically and tactically significant applications and use cases, including File protocols, Machine learning, Object Storage, and high-performance computing, at customer sites and in the lab. You will consult on pre-sales and technical sales activities and will work on escalated technical support issues to resolution, interfacing with the customer and the development team.

THE ROLE:

Build Technical Customer Relationships (Trusted Advisor)
Technical Excellence.
VAST Data product expert.
Accountable to complete daily technical operations and escalations including direct work on technical support issues to full resolution and closure requiring interfacing with customer and development teams.
Perform customer installations, upgrades, and expansions.
Lead and coordinate regular monthly and quarterly customer review meetings.
Become a VAST Data product expert.
Trusted Advisor to customer technical team.
Evangelist to, and in support of, assigned and/or focused accounts.
Identify opportunities to provide continuous improvement for customers to ensure full adoption and usage of VAST products.
Ability to perform daily technical operations and escalations including direct work on technical support issues to full resolution and closure.
Submit and manage Feature Requests and/or Bugs into product marketing and development teams.
Support and guide VAST data account teams on account technical status and activities.
Lead and coordinate regular monthly and quarterly customer review meetings.

Requirements

Overall 5+ years of experience in customer-facing, pre-sale/post-sale positions working with complex storage solutions.
Ability to manage own time.
Extensive knowledge and experience in the enterprise IT infrastructure, networking and storage space is required, along with a broad understanding of the enterprise software world.
Knowledge and working experience in common Linux system administration tasks and Linux OS in general.
Good understanding of networking, and working experience with network configurations on Linux and network troubleshooting
Scripting and programming - bash scripting is required, and familiar with one or more other programming language
Significant experience required in the areas of file systems and scale-out NAS Implementation
An advantage to candidates that have In-depth knowledge and hands-on experience with S3 and high-performance computing.
Excellent business written and verbal communication and presentation skills.
An advantage to candidates that have hands-on lab and hardware management experience.
An advantage to candidates that have experience working in a rapidly growing entrepreneurial, dynamic start up.
MS or B.Sc. in CS, CE, EE or related fields.
Ability to travel. To be successful in this role, you will need to travel around 20% of the time.
Wednesday - Saturday or Sunday - Wednesday shift

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Skills

Customer service
Sales
Sales activities
Technical support
Customer relations
Process improvement
Linux
System administration
Troubleshooting
NAS
Communication skills
Presentation skills

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