Jobs in the United States

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Added 23 mins ago
Healthcare Engineer
Veterans Affairs, Veterans Health Administration
Grand Island, NE
Added 23 mins ago
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Kiewit Scholars - Summer 2027 Internship
Kiewit
Omaha, NE
- $17 to $25 USD / hour
Our Design Engineer Interns are a part of our teams that supports all aspects of the construction process by performing innovative design engineering through brainstorming conceptual…
Added 23 mins ago
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Lead Principal Software Development Engineer
Oracle
Lincoln, NE
- $135,200 to $306,400 USD / year
As a Sr. Principal Software Development Engineer in the Oracle Cloud Infrastructure (OCI) Core Platform division, you will play a critical leadership role in the architecture, evolution,…
Added 26 mins ago
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Roadway Design Engineer
Consor Engineers, LLC
Denver, CO
- $105,000 to $150,000 USD / year
Consor North America, Inc. (Consor) is seeking a talented and motivated Roadway Engineer to support the planning, design, and delivery of transportation infrastructure projects throughout…
Added 33 mins ago
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Principal Network Developer
Oracle
Nashville, TN
- $102,300 to $209,500 USD / year
As a Principal Network Engineer, you will lead the design, deployment, operation, and optimization of large-scale RDMA/RoCE network fabrics across OCI’s global cloud infrastructure. You…
Added 42 mins ago
Site Reliability Engineer
Highmark Health
Cheyenne, WY
…engineering / IoT, healthcare delivery technology architecture, infrastructure and platform operations, and cybersecurity. Fosters a culture of automation, continuous improvement,…
Added 43 mins ago
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Software Engineer, Distributed Systems (Core)
True Talent Solutions Partners
Remote, United States
- $180,000 to $320,000 USD / year
…data, working across performance, reliability, and multi-region…
Added 54 mins ago
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Staff Software Engineer (Backend, Business Systems)
Whoop
Boston, MA
- $170,000 to $230,000 USD / year
WHOOP is hiring a Staff Software Engineer to join the Business Systems team. In this role, you will play a crucial role in architecting, developing, and optimizing the backend…
Added 1 hour ago
TT
Founding Engineer
True Talent Solutions Partners
New York City, NY
- $200,000 to $270,000 USD / year
Join an early-stage cloud infrastructure company as a Founding Engineer, building software that helps teams deploy and manage applications in their own cloud environments. This hands-on…
Added 1 hour ago
Data Platform Engineer
Domino's
Ann Arbor, MI
…drive, we are looking for a driven Databricks Data Platform Engineer to join our team at World Resource Center (WRC) in Ann Arbor,…
Added 1 hour ago
Senior Network Engineer
Domino's
Ann Arbor, MI
The Senior Network Engineer is a hybrid engineering and operations leader responsible for designing, implementing, securing, and supporting enterprise network services across on-premises…
Added 1 hour ago
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Lead Platform Engineer
True Talent Solutions Partners
San Francisco, CA
- $220,000 to $300,000 USD / year
As the senior engineering anchor for a data infrastructure and analytics platform, you will lead the architecture and operation of systems that turn diverse scientific data into a reliable,…
Added 2 hours ago
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Senior/Staff Product Engineer, Applied AI and Agents
True Talent Solutions Partners
San Francisco, CA
- $200,000 to $300,000 USD / year
- Make architectural decisions with a long-term view while adapting priorities to emerging product and infrastructure needs.
Added 2 hours ago
TT
Senior Software Engineer
True Talent Solutions Partners
San Francisco, CA
- $200,000 to $240,000 USD / year
- Build and improve frontend experiences, backend APIs, and modular infrastructure and services.
Added 2 hours ago
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Backend Infrastructure Engineer, Anti-Bot
True Talent Solutions Partners
San Francisco, CA
- $235,000 to $260,000 USD / year
Join a team building the infrastructure behind a web data extraction platform for AI applications. You will own production systems that keep extraction fast and reliable against websites…
Added 2 hours ago
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Software Engineer, C++ Systems
True Talent Solutions Partners
San Francisco, CA
- $250,000 to $325,000 USD / year
Join a systems engineering team building software for GPU virtualization and cloud infrastructure. You will develop and optimize low-level C++ systems that improve GPU utilization for…
Added 2 hours ago
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Member of Technical Staff, Senior
True Talent Solutions Partners
New York, NY
- $150,000 to $300,000 USD / year
…work directly with internal teams to develop new workflows, infrastructure, and ways for people and agents to…
Added 2 hours ago
Senior Delivery Consultant, Professional Services - SAP
Amazon Web Services, Inc.
Tampa, FL · Boston, MA · Seattle, WA · Arlington, VA · Atlanta, GA · Irvine, CA · Denver, CO · Chicago, IL · San Francisco, CA · Dallas, TX
VMware estates are not just infrastructure. They are the operational core of enterprise businesses built over decades. You will not be running a lift and shift. You will be designing the…
Added 2 hours ago
Site Reliability Engineer
Highmark Health
Providence, RI
…engineering / IoT, healthcare delivery technology architecture, infrastructure and platform operations, and cybersecurity. Fosters a culture of automation, continuous improvement,…
Added 2 hours ago
Senior Security Engineer - Data Loss Prevention (DLP)
CVS Health
Woonsocket, RI
Added 2 hours ago
Senior Software Engineer (.NET/Python)
CVS Health
Remote, United States
As a Senior Software Engineer on the MinuteClinic Product Engineering team, you will design, build, and operate the services that power patient-facing scheduling, kiosk, clinical workflows,…
Added 2 hours ago
Software Engineer (.NET/Python)
CVS Health
Remote, United States
As a Software Engineer on the MinuteClinic Product Engineering team, you will build and maintain the services that support patient scheduling, kiosk, clinical workflows, and provider…
Added 2 hours ago
Principal Full Stack Software Engineer (P60) - Growth
Atlassian
Remote, United States
As a Principal Full Stack Software Engineer (P60) on Starburst, you will serve as the lead technical anchor for multi-quarter onboarding and cross-flow initiatives across Atlassian's…
Added 2 hours ago
TT
Lead Software Engineer, Platform
True Talent Solutions Partners
San Francisco, CA
- $220,000 to $320,000 USD / year
Join a platform engineering team at an AI/ML company building document processing systems. You will strengthen the infrastructure behind customer workloads, helping ensure jobs run reliably…
Added 2 hours ago
Associate Director, Cloud Network Engineer
S&P Global
Princeton, NJ
…securing, and automating S&P Global's cloud and hybrid network infrastructure. The Cloud Network Engineering team operates at the forefront of GCP adoption, network automation, and security…

VAST Data

Customer Success Engineer (Weekend Shift)

New York, NY, United States

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Job details

Experience: Overall 5+ years of experience in customer-facing, pre-sale/post-sale positions working with complex storage solutions.
Posting language: English

Original job description

Description

VAST Data is looking for a Customer Support Engineer to join our growing team and work the weekend shift!

This is a great opportunity to be part of one of the fastest-growing infrastructure companies in history, an organization that is in the center of the hurricane being created by the revolution in artificial intelligence.

"VAST's data management vision is the future of the market." - Forbes

VAST Data is the data platform company for the AI era. We are building the enterprise software infrastructure to capture, catalog, refine, enrich, and protect massive datasets and make them available for real-time data analysis and AI training and inference. Designed from the ground up to make AI simple to deploy and manage, VAST takes the cost and complexity out of deploying enterprise and AI infrastructure across data center, edge, and cloud. Our success has been built through intense innovation, a customer-first mentality and a team of fearless VASTronauts who leverage their skills & experiences to make real market impact. This is an opportunity to be a key contributor at a pivotal time in our company’s growth and at a pivotal point in computing history.

SUMMARY:

As a Customer Support Engineering team you will be regarded as a VAST Data product expert and, as such, you will be involved in daily technical operations and escalations. The main responsibilities include performing customer installations and technical evaluations, developing and testing and solutions in strategically and tactically significant applications and use cases, including File protocols, Machine learning, Object Storage, and high-performance computing, at customer sites and in the lab. You will consult on pre-sales and technical sales activities and will work on escalated technical support issues to resolution, interfacing with the customer and the development team.

THE ROLE:

Build Technical Customer Relationships (Trusted Advisor)
Technical Excellence.
VAST Data product expert.
Accountable to complete daily technical operations and escalations including direct work on technical support issues to full resolution and closure requiring interfacing with customer and development teams.
Perform customer installations, upgrades, and expansions.
Lead and coordinate regular monthly and quarterly customer review meetings.
Become a VAST Data product expert.
Trusted Advisor to customer technical team.
Evangelist to, and in support of, assigned and/or focused accounts.
Identify opportunities to provide continuous improvement for customers to ensure full adoption and usage of VAST products.
Ability to perform daily technical operations and escalations including direct work on technical support issues to full resolution and closure.
Submit and manage Feature Requests and/or Bugs into product marketing and development teams.
Support and guide VAST data account teams on account technical status and activities.
Lead and coordinate regular monthly and quarterly customer review meetings.

Requirements

Overall 5+ years of experience in customer-facing, pre-sale/post-sale positions working with complex storage solutions.
Ability to manage own time.
Extensive knowledge and experience in the enterprise IT infrastructure, networking and storage space is required, along with a broad understanding of the enterprise software world.
Knowledge and working experience in common Linux system administration tasks and Linux OS in general.
Good understanding of networking, and working experience with network configurations on Linux and network troubleshooting
Scripting and programming - bash scripting is required, and familiar with one or more other programming language
Significant experience required in the areas of file systems and scale-out NAS Implementation
An advantage to candidates that have In-depth knowledge and hands-on experience with S3 and high-performance computing.
Excellent business written and verbal communication and presentation skills.
An advantage to candidates that have hands-on lab and hardware management experience.
An advantage to candidates that have experience working in a rapidly growing entrepreneurial, dynamic start up.
MS or B.Sc. in CS, CE, EE or related fields.
Ability to travel. To be successful in this role, you will need to travel around 20% of the time.
Wednesday - Saturday or Sunday - Wednesday shift

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More about this job

Skills

Customer service
Sales
Sales activities
Technical support
Customer relations
Process improvement
Linux
System administration
Troubleshooting
NAS
Communication skills
Presentation skills

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