Jobs in the United States

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Added 1 min ago
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(USA) Principal, Software Engineer
Walmart
SUNNYVALE, CA
- $143,000 to $286,000 USD / year
The (USA) Principal, Software Engineer leads the design and delivery of scalable platform capabilities, driving innovation in cloud-native architectures and AI/ML integration. This role…
Added 1 min ago
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Principal, Software Engineer - Walmart Data Ventures
Walmart
BELLEVUE, WA
- $132,000 to $264,000 USD / year
The Principal Software Engineer leads platform engineering efforts by delivering scalable, cloud-native solutions and reusable infrastructure components that support long-term technical…
Added 1 min ago
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Staff, Software Engineer
Walmart
Sunnyvale, CA
- $143,000 to $286,000 USD / year
Join Walmart as a Staff Software Engineer to lead the design, development, and deployment of scalable platform capabilities, including infrastructure, tooling, and AI/ML frameworks. This…
Added 1 min ago
W
(USA) Staff, Software Engineer
Walmart
BENTONVILLE, AR
- $110,000 to $220,000 USD / year
Walmart is seeking a Staff Software Engineer to lead the development and delivery of scalable platform capabilities, including infrastructure, tooling, and AI/ML frameworks. This role…
Added 6 mins ago
Solutions Lead, International Upmarket
Toast
Remote, United States
…restaurant groups with 16 to 500 locations. We're hiring a solutions lead to own the technical side of every International deal over 15 locations. Your demos and labs are where our deals…
Added 25 mins ago
Lead Software Engineer - AI
Humana
Atlanta, GA
The Lead Software Engineer codes software applications based on business requirements. The Lead Software Engineer works on problems of diverse scope and complexity ranging from moderate to…
Added 47 mins ago
UO
Senior FPGA Development Engineer
University of Colorado Denver
Boulder, CO
- $34,986 USD / year
The Laboratory for Atmospheric and Space Physics (LASP) is seeking an FPGA Design Engineer IV to serve as a senior technical leader for flight digital logic used in spaceflight science…
Added 1 hour ago
Quality Engineer
Better Impact
Remote, United States
Added 1 hour ago
Analytics Engineer
Benchmark Utility Services
Remote, United States
The Analytics Engineer builds and supports the reporting, data preparation, and business solutions layer of the technology environments NextEra delivers to its clients. This role turns…
Added 1 hour ago
TA
Senior RF Spectrum Engineer
The Aerospace Corpor
Colorado Springs, CO
- $129,000 to $249,600 USD / year
We are seeking a Senior RF Spectrum Engineer (Engineering Specialist or Senior Engineering Specialist - Communications Systems Engineering) to support multiple facets of spectrum management…
Added 1 hour ago
TA
Flight Dynamics Engineer
The Aerospace Corpor
Colorado Springs, CO
- $132,900 to $249,600 USD / year
Project Leader/Senior Project Engineer to join the EOFDD team. The selected candidate will provide expertise for a wide range of customer flight mechanics needs, supporting both analysis…
Added 3 hours ago
SA
Senior Forward Deployed Engineer
Sinch America Inc.
Denver, CO
- $155,000 to $186,000 USD / year
We are hiring a Forward Deployed Engineer to make those integrations work in the real world. You will embed with customer engineering and operations teams, use modern AI development tools…
Added 3 hours ago
GA
Sr Staff Applications Operations Engineer - Engineering Tools Automation & AI Ops
GE Aerospace
Saint Louis, MO
- $131,000 to $174,000 USD / year
+ Drive consistent incident, problem, and change management across pods; lead resolution of high-severity escalations and root cause analysis.
Added 3 hours ago
GA
Sr Staff Applications Operations Engineer - Engineering Tools Automation & AI Ops
GE Aerospace
Kansas City, MO
- $131,000 to $174,000 USD / year
+ Drive consistent incident, problem, and change management across pods; lead resolution of high-severity escalations and root cause analysis.
Added 4 hours ago
Principal Automation Engineer Optical Inspection SME
J&J Family of Companies
Wilson, NC
Senior Automation Engineer will lead internal team members, suppliers, OEMs, system integrators, Digital/IT partners, automation-system owners, and cross-functional stakeholders to deliver…
Added 4 hours ago
EG
Cloud Engineer
Eliassen Group
Raleigh, NC
- $70 to $88 USD / hour
Our client seeks a senior Cloud Engineer to own and stabilize a legacy GCP and Azure footprint while assisting with conversions and decommissioning. The role will support automation efforts…
Added 4 hours ago
VC
ERS-NETA Electrical Testing Technician - SIGN-ON UP TO $10K
Vertiv Corporation
Denver, CO
- $95 USD / hour
…continuing education Career Progression Clear pathways from Field Engineer - Technical Lead - Services Manager Referral Bonuses $7,500+ for successful NETA-certified referrals PTO Flexible…
Added 4 hours ago
VC
ERS-NETA Electrical Testing Technician - SIGN-ON UP TO $10K
Vertiv Corporation
Denver, CO
- $95 USD / hour
…continuing education Career Progression Clear pathways from Field Engineer - Technical Lead - Services Manager Referral Bonuses $7,500+ for successful NETA-certified referrals PTO Flexible…
Added 4 hours ago
Chief Data/AI Engineer
Avalore, LLC
Arlington, VA
The Chief Data/AI Engineer will oversee all enterprise data engineering and operations support, ensuring the delivery of four primary data functions across all applicable security enclaves.…
Added 4 hours ago
Chief Engineer
Avalore, LLC
Arlington, VA
The Chief Engineer will oversee all systems engineering and design activities required to engineer and implement the WDP System. This person will prepare, maintain, and execute the System…
Added 4 hours ago
Solution Engineer
Avalore, LLC
Arlington, VA
The Solution Engineer will lead technical requirement gathering and solutioning for customer use cases. This person will provision tools, resources, and ensure alignment with customer…
Added 4 hours ago
Innovation Engineer
Avalore, LLC
Arlington, VA
The Innovation Engineer will serve as the WDP's technology scout and lead integrator, responsible for identifying, evaluating, and infusing cutting-edge capabilities into the platform. This…
Added 4 hours ago
M
Principal Design Verification Engineer
Microsoft
NC · TX · Raleigh, NC · Austin, TX · Raleigh · Austin
- $142,800 to $304,200 USD / year
…Microsoft cloud hardware. We are looking for an experienced engineer with a dedicated passion for customer focused solutions, insight and industry knowledge to envision and implement future…
Added 4 hours ago
M
Principal Software Engineer - AI Experiences, Monetization
Microsoft
WA · CA · Redmond, WA · Mountain View, CA · Redmond · Mountain View
- $142,800 to $304,200 USD / year
The Principal Software Engineer will lead the design and implementation of high-impact features and platform investments, and own them from data model and service design through deployment…
Added 4 hours ago
M
Principal Software Engineer - Microsoft Advertising
Microsoft
WA · Redmond, WA · Redmond
- $142,800 to $304,200 USD / year
This Principal Software Engineer role owns core architectural and technical evolution of the platform, focusing on modernization, performance, scalability, experimentation infrastructure,…

VAST Data

Customer Success Engineer (Weekend Shift)

New York, NY, United States

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Job details

Experience: Overall 5+ years of experience in customer-facing, pre-sale/post-sale positions working with complex storage solutions.
Posting language: English

Original job description

Description

VAST Data is looking for a Customer Support Engineer to join our growing team and work the weekend shift!

This is a great opportunity to be part of one of the fastest-growing infrastructure companies in history, an organization that is in the center of the hurricane being created by the revolution in artificial intelligence.

"VAST's data management vision is the future of the market." - Forbes

VAST Data is the data platform company for the AI era. We are building the enterprise software infrastructure to capture, catalog, refine, enrich, and protect massive datasets and make them available for real-time data analysis and AI training and inference. Designed from the ground up to make AI simple to deploy and manage, VAST takes the cost and complexity out of deploying enterprise and AI infrastructure across data center, edge, and cloud. Our success has been built through intense innovation, a customer-first mentality and a team of fearless VASTronauts who leverage their skills & experiences to make real market impact. This is an opportunity to be a key contributor at a pivotal time in our company’s growth and at a pivotal point in computing history.

SUMMARY:

As a Customer Support Engineering team you will be regarded as a VAST Data product expert and, as such, you will be involved in daily technical operations and escalations. The main responsibilities include performing customer installations and technical evaluations, developing and testing and solutions in strategically and tactically significant applications and use cases, including File protocols, Machine learning, Object Storage, and high-performance computing, at customer sites and in the lab. You will consult on pre-sales and technical sales activities and will work on escalated technical support issues to resolution, interfacing with the customer and the development team.

THE ROLE:

Build Technical Customer Relationships (Trusted Advisor)
Technical Excellence.
VAST Data product expert.
Accountable to complete daily technical operations and escalations including direct work on technical support issues to full resolution and closure requiring interfacing with customer and development teams.
Perform customer installations, upgrades, and expansions.
Lead and coordinate regular monthly and quarterly customer review meetings.
Become a VAST Data product expert.
Trusted Advisor to customer technical team.
Evangelist to, and in support of, assigned and/or focused accounts.
Identify opportunities to provide continuous improvement for customers to ensure full adoption and usage of VAST products.
Ability to perform daily technical operations and escalations including direct work on technical support issues to full resolution and closure.
Submit and manage Feature Requests and/or Bugs into product marketing and development teams.
Support and guide VAST data account teams on account technical status and activities.
Lead and coordinate regular monthly and quarterly customer review meetings.

Requirements

Overall 5+ years of experience in customer-facing, pre-sale/post-sale positions working with complex storage solutions.
Ability to manage own time.
Extensive knowledge and experience in the enterprise IT infrastructure, networking and storage space is required, along with a broad understanding of the enterprise software world.
Knowledge and working experience in common Linux system administration tasks and Linux OS in general.
Good understanding of networking, and working experience with network configurations on Linux and network troubleshooting
Scripting and programming - bash scripting is required, and familiar with one or more other programming language
Significant experience required in the areas of file systems and scale-out NAS Implementation
An advantage to candidates that have In-depth knowledge and hands-on experience with S3 and high-performance computing.
Excellent business written and verbal communication and presentation skills.
An advantage to candidates that have hands-on lab and hardware management experience.
An advantage to candidates that have experience working in a rapidly growing entrepreneurial, dynamic start up.
MS or B.Sc. in CS, CE, EE or related fields.
Ability to travel. To be successful in this role, you will need to travel around 20% of the time.
Wednesday - Saturday or Sunday - Wednesday shift

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More about this job

Skills

Customer service
Sales
Sales activities
Technical support
Customer relations
Process improvement
Linux
System administration
Troubleshooting
NAS
Communication skills
Presentation skills

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