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Added 6 mins ago
J
Technical Architect Senior
Jobgether
Remote, United States
- $201,950 USD / year
The Senior Technical Architect will lead the design and development of a comprehensive technology platform supporting fully automated transactional insurance solutions for single-risk…
Added 9 mins ago
Senior Analyst, Compliance Technology
Coinbase
Pierre, SD
We're hiring an Analytics Engineer to join the Compliance Technology team within the Platform organization. This team builds and operates data and detection capabilities that enable…
Added 9 mins ago
Platform Engineer - Remote
SitusAMC
Pierre, SD
We are seeking a Senior Azure DevOps Administrator to own administration, governance, security, integrations, and continuous improvement of our Microsoft Azure DevOps environment. This role…
Added 30 mins ago
II
Senior PKI & Cryptographic Infrastructure Engineer
IDR Inc.
Denver, CO
- $90 to $95 USD / hour
IDR is seeking a Senior PKI & Cryptographic Infrastructure Engineer to join one of our top clients for a remote opportunity. In this role, you will lead the enhancement and automation of…
Added 42 mins ago
O
Senior Network Developer
Oracle
Seattle, WA · Nashville, TN · Redwood City, CA · Santa Clara, CA · Reston, VA
- $91,400 to $187,000 USD / year
…capacity seamlessly. We help Oracle build best-in-class network automation services to meet our customers'…
Added 1 hour ago
Software Engineer- Semiconductor Technology (C#/.NET)
Keysight Technologies, Inc.
Santa Rosa, CA
…everything from wafer maps to electrical test orchestration and automation, data transformation, and extensions of our manufacturing execution systems (MES). The chips we make go into…
Added 1 hour ago
Software Engineer- Semiconductor Technology (C#/.NET)
Keysight Technologies, Inc.
Santa Rosa, CA
…everything from wafer maps to electrical test orchestration and automation, data transformation, and extensions of our manufacturing execution systems…
Added 1 hour ago
Senior Ellucian Technical and Integrations Engineer
State of Massachusetts
Boston, MA
Added 2 hours ago
Senior Backend Engineer - India
Lighthouz AI
Remote, United States
…by replacing manual audits and brittle RPA with intelligent…
Added 2 hours ago
Senior Systems & Infrastructure Engineer
GEM Technologies
NY · New York, NY
GEM Technologies is looking for an experienced Senior Systems & Infrastructure Engineer who enjoys solving difficult technical problems and taking ownership of them through resolution.
Added 2 hours ago
Associate Director, Power Systems Engineering
Scout Clean Energy
Boulder, CO
…company's Power Systems Engineering function and serve as Scout's senior technical authority for electrical systems across utility-scale wind, solar, and battery energy storage projects.…
Added 2 hours ago
Senior Director, Engineering
Scout Clean Energy
Boulder, CO
As Senior Director, Engineering, you will lead Scout's Engineering organization within the Technical Services department, and be responsible for the execution, management, and continuous…
Added 2 hours ago
Forward Deployed Engineer
Newcode.ai
Chicago, IL
Sit with clients alongside the senior legal engineer and map how a piece of work gets done today: the inputs, the decisions, the exceptions, and who signs off.
Added 2 hours ago
VT
Client Engineer
Varsity Technologies
San Francisco, CA
- $75,000 to $90,000 USD / year
Varsity, a company under Treeline, is looking for a Client Engineer to handle complex technical issues across both remote and onsite client environments. Based in the Bay area, this is a…
Added 2 hours ago
Senior Data Engineer
Leopard (NYC)
New York, NY
…built, distributed, and experienced. We are seeking a full-time Senior Data Engineer who is excited to help us build the next-generation, AI-native life insurance platform - from the…
Added 2 hours ago
MB
Sr. ML Engineer
Memory Bridge
Remote, United States
- IRR 800,000,000 to IRR 1,200,000,000 IRR / year
This is a rare opportunity to join our team as the founding ML engineer, where your code will directly shape how AI systems remember and learn. If you’re a strong programmer who has evolved…
Added 2 hours ago
Sr. Applied ML Engineer
Memory Bridge
Remote, United States
This is a rare opportunity to join our team as the founding ML engineer, where your code will directly shape how AI systems remember and learn. If you’re a strong programmer who has evolved…
Added 2 hours ago
NC
Junior Software Engineer (QA & Automation)
Ngo Consulting Partners
Remote, United States
- $28 to $38 USD / hour
This role is ideal for an early-career engineer excited to work on AI and data-driven products. You’ll help ensure the accuracy, consistency, and reliability of our systems while learning…
Added 2 hours ago
Senior Generative AI Engineer / Architect
Cinter Career
Plano, TX
・Job Title: Senior Generative AI Engineer / Architect
Added 2 hours ago
Staff/Senior Backend Engineer
Casap
San Francisco, CA
Casap is looking for a talented Backend Engineer in San Francisco excited to supercharge how banks operate with a rapidly scaling product at the forefront of automation and Artificial…
Added 2 hours ago
M
Senior Software Engineer
Microsoft
WA · Redmond, WA · Redmond
- $119,800 to $261,000 USD / year
We are seeking a highly skilled and committed Senior Software Engineer to join our team. This role is central to advancing our quantum software roadmap and requires passion for software…
Added 2 hours ago
M
Senior Software Engineer
Microsoft
WA · CA · Redmond, WA · Mountain View, CA · Redmond · Mountain View
- $119,800 to $261,000 USD / year
We are looking for a Senior Software Engineer to build the telemetry and observability foundation behind business applications and emerging agent workloads. This is a hands-on software…
Added 2 hours ago
IC
AMHS Intelligent Systems Engineer
Intel Corporation
OR
- $128,880 to $211,200 USD / year
We are seeking an experienced Manufacturing Systems Software Development Engineer to take ownership of real-time cleanroom automation architectures, high-availability control software, and…
Added 3 hours ago
J
Software Engineer (Austin)
Austin, TX
- $6,400 to $7,900 USD / month
The Software Engineer (Programmer IV) performs advanced (senior-level) computer programming and full lifecycle software development. Responsibilities involve driving projects from…
Added 3 hours ago
Software engineer(automation)
US Tech Solutions
Schaumburg, IL
· Senior level software development engineer to translate business and functional requirements into runbook application solutions. The candidate will be able to convert functional…

Varsity Technologies

Client Engineer

San Francisco, CA, United States

$75,000 to $90,000 USD / year

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Job details

Pay: $75,000 to $90,000 USD / year
Experience: 3 to 5 years of experience in IT support, with demonstrated experience resolving escalated or complex issues in a managed services environment.
Posting language: English
Posted: Nov 4, 2026

Original job description

Varsity, a company under Treeline, is looking for a Client Engineer to handle complex technical issues across both remote and onsite client environments. Based in the Bay area, this is a hybrid role that combines senior-level remote support work with direct, in-person client engagement in the field. You will pick up escalations from Specialist I, work through root cause on complex problems, and travel to client sites across the Bay area as needed to deploy technology, resolve issues, and build client relationships in person. Beyond technical depth, this role requires someone who is genuinely at ease with people: able to walk into a client environment, read the room quickly, and communicate clearly and professionally whether you are speaking with an executive or an individual end user. Strong independent judgment, a valid driver's license, and the ability to manage ambiguity in both remote and field settings are all essential.

ABOUT US

Varsity is a technology services company operating as part of Treeline. Treeline is building a comprehensive software stack to transform traditional Managed Service Providers into a software-defined model powered by automation and AI. Together, our work is grounded in the belief that organizations deserve technology partners who combine deep expertise with a genuine commitment to the people they serve. We help clients in the nonprofit, education, and healthcare sectors make strategic technology decisions that create real impact in their communities. Developing and implementing great solutions requires both proven methodology and people who place a high value on delivering exceptional service.

DUTIES AND RESPONSIBILITIES

Escalation Resolution: Receive and resolve tickets escalated from Specialist I, taking full ownership from intake through root-cause resolution and client communication.
Triage and Scope Assessment: Quickly assess escalated issues to determine whether resolution is achievable remotely or requires an onsite visit, and whether it can be resolved promptly or requires a structured, longer-cycle approach. Communicate scope and timeline clearly to clients and internal stakeholders.
Onsite Field Support: Travel to client sites across the Bay area as needed to deploy technology, resolve issues that require hands-on work, and maintain strong in-person client relationships.
Audience Awareness: Calibrate communication and prioritization to the person you are supporting. Managers and executives have different needs and expectations than individual end users, and you will adjust accordingly without being prompted.
Infrastructure-Layer Troubleshooting: Diagnose and resolve issues at the infrastructure level including M365 tenant configuration, networking, endpoint management at scale, and cross-system dependencies.
M365 Administration: Manage complex administration tasks across Exchange, SharePoint, Teams, and Entra ID/AAD, including policy configuration, permissions, and cross-tenant issues.
macOS Support: Provide advanced macOS support across security and system settings, application deployment and management, MDM tools and Apple Business Manager, application syncing and integration with iOS and Apple Cloud, and resolution of complex security and login issues.
Networking: Troubleshoot DNS, DHCP, VPN, and firewall issues across client environments and coordinate with network vendors when needed.
AI Platform Support: Support end users and client organizations working with generative AI platforms including Microsoft Copilot, Google Gemini, ChatGPT, and Claude. Apply working knowledge of prompt techniques and the underlying technologies behind these tools to troubleshoot and advise effectively.
Client Communication: Communicate directly with client contacts and end users on complex issues, setting expectations, explaining technical findings clearly, and maintaining trust through longer resolution cycles.
Tooling: Work within our PSA and RMM platforms to manage escalated work, maintain accurate records, and support reporting visibility across client accounts.
Documentation: Produce thorough, reusable documentation on complex resolutions, configurations, and recurring patterns, leaving the environment better than you found it.
Multi-Client Environment Management: Maintain working knowledge of multiple client environments simultaneously and recognize when an issue in one environment may reflect a pattern elsewhere.

QUALIFICATIONS

To perform this job successfully, a candidate must be able to perform each essential duty satisfactorily and be in possession of the following minimum qualifications:

3 to 5 years of experience in IT support, with demonstrated experience resolving escalated or complex issues in a managed services environment.
Based in the Bay area, with a valid driver's license and reliable personal transportation for client site visits.
Strong hands-on M365 administration: Exchange, SharePoint, Teams, Entra ID/AAD, including policy, permissions, and tenant-level configuration.
Advanced macOS support experience: security and system settings, application deployment, MDM tools, Apple Business Manager, iOS and Apple Cloud integration, and complex login and security issue resolution.
Experience troubleshooting networking issues: DNS, DHCP, VPN, and firewall concepts beyond the basics.
Solid working knowledge of generative AI platforms including Copilot, Gemini, ChatGPT, and Claude, with applied experience in prompt techniques and a clear understanding of the underlying technologies.
Proficiency with RMM and PSA platforms; willingness to learn our specific tooling quickly.
Ability to quickly assess whether an issue requires remote or onsite resolution and whether it can be resolved promptly or requires a longer-cycle approach.
Strong communication skills with demonstrated ability to adapt tone, detail level, and prioritization when supporting individual users, managers, and executives.
Strong interpersonal skills; able to build rapport with clients quickly and maintain professional, trusted relationships across a variety of personalities and seniority levels.
Comfortable representing the company in person at client sites; presents professionally and communicates with confidence in face-to-face settings.
Methodical approach to ambiguous problems: diagnose before you fix, document as you go.
Certifications such as CompTIA Network+, Security+, Microsoft 365 Administrator (MS-102), or equivalent are preferred.
Experience supporting multi-client MSP environments strongly preferred.

WHY WORK WITH US

We are a small, highly effective team that values impactful execution, modern tooling, and minimal bureaucracy. Communication is open, collaboration is genuine, and the work is meaningful. A few other things that define how we operate:

We offer a competitive salary, comprehensive benefits package, flexible working conditions, and the chance to be part of a team that takes its work seriously.
We are an agile organization and we are always improving.
We believe our people are what make us effective.
Every individual is responsible for doing their part and supporting the team around them.
Our benefits are designed to support the health and wellness of employees and their families.
We are committed to using technology to make a real difference for the organizations we serve.
We offer 100% Medical/Dental/Vision.
Pay range for this role: $75,000 to $90,000 per year, based on experience.

We are an equal opportunity employer and welcome candidates from all backgrounds to apply. If you are an ambitious individual who wants to build a career in the evolving IT managed services landscape, then we would love to hear from you.

Note: Background checks will be performed as a condition of employment.

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