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Machine Perception (MP) Engineer – Level 6
Northrop Grumman
Gilbert, AZ
…spirit to our collaborative teams. As a Machine Perception (MP) Engineer – Level 6 located in Dulles, VA, or Gilbert, AZ , you’ll be a linchpin in missions of paramount importance, defining…
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Automotive Field Service Engineer
Aerotek
Chandler, AZ
- $42 to $55 USD / hour
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Principal Software Engineer – Guest Experience Site Reliability
Choice Hotels
Scottsdale, AZ
Choice Hotels, one of the world’s largest lodging franchisors, has an exciting new opportunity as a Principal Software Engineer on our Digital Site Reliability team in Digital Experience.…
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Lead Site Reliability Engineer
Jobgether
Remote, United States
- $150,000 to $175,000 USD / year
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Lead Site Reliability Engineer based in the United States.
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Senior IT Manager -Manufacturing Digital Transformation
Medtronic
Tempe, AZ
We anticipate the application window for this opening will close on - 18 Nov 2026
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Automation Engineer (Terraform)
Insight Global
Tucson, AZ
- $65 to $75 USD / hour
…initiative.We are seeking a hands‑on Cloud Automation & Infrastructure Engineer to join a small, highly technical platform team supporting enterprise‑scale infrastructure for SAP and…
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Senior Product Security Engineer
IBM
TUCSON, AZ
The Secure Lifecycle Management (SLM) organization is seeking a Product Security Engineer to partner closely with the engineering teams responsible for HashiCorp Vault, Boundary, and Radar.…
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Senior Frontend Engineer - Hashicorp Vault
IBM
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Hands-on production experience with React 18+, including component architecture, state management, routing, application performance optimization, and modern frontend build technologies such…
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Cyber - AI Engineer - Manager - Consulting
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Phoenix, AZ · Tucson, AZ
As a Cyber AI Engineer at the Manager level in EY's Cyber practice, you will work as a forward-deployed engineer, helping clients apply frontier AI cyber models to real security challenges.…
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Senior Analyst, Compliance Technology
Coinbase
Phoenix, AZ
We're hiring an Analytics Engineer to join the Compliance Technology team within the Platform organization. This team builds and operates data and detection capabilities that enable…
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Software Engineer
Teradata
Phoenix, AZ
This position is for a Software Engineer in the POD Services team within the TD Factory team. The position involves development, integration, functional and performance testing, and fault…
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Software Engineer, Infrastructure - Central Growth
Meta
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Software Engineer, Infrastructure - Central Growth Responsibilities:
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AI Automation Architect - Manufacturing and MES processes- Remote
Cognizant
Phoenix, AZ
…fundamentally connect people with processes. Within Cognizant IOT, we engineer industry-aligned, IoT-enabled products that merge industry needs with human drivers. Our intelligent products…
Added 1 min ago
Principal Hardware Engineer (CRM)
Medtronic
Tempe, AZ
We anticipate the application window for this opening will close on - 16 Nov 2026
Added 1 min ago
Cybersecurity Reliability Engineer 3 - Vulnerability Management
Choice Hotels
Scottsdale, AZ
…exciting new opportunity as our Level 3 Cybersecurity Reliability Engineer – IT (Vulnerability Management) in the Information Security / Security Operations . The Information Security /…
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Quality Assurance Engineer - PHP
Eliassen Group
Phoenix, AZ
- $40 to $50 USD / hour
Our client seeks a results-driven Senior Quality Assurance Engineer to support Policyholder Portal applications. The role requires manual, automation, mobile, API, and database testing…
Added 1 min ago
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Workday Adaptive Planning Engineer
Eliassen Group
Phoenix, AZ
- $65 to $75 USD / hour
Our client is seeking a Workday Adaptive Planning Engineer to design, build, and maintain financial planning and forecasting solutions. The role partners with FP&A, Accounting, and Finance…
Added 12 mins ago
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Windows Systems Engineer
Samsung SDS America
Plano, TX
- $135,000 to $147,000 USD / year
We are seeking a Senior Microsoft Exchange and Active Directory Engineer to design, implement, maintain, and optimize enterprise messaging and directory services to ensure secure, highly…
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VMWare Engineer
Samsung SDS America
Plano, TX
- $156,000 to $166,000 USD / year
We are seeking a VMware Engineer to manage, maintain, and optimize enterprise virtualized environments, including VMware ESXi, vCenter, Horizon View, and end-user virtual desktop…
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Linux Engineer
Samsung SDS America
Plano, TX
- $156,000 to $166,000 USD / year
We are seeking a Linux Infrastructure Engineer to manage, optimize, and secure enterprise Linux environments across on-premises data centers and public cloud platforms. This role focuses on…
Added 21 mins ago
Quality Intelligence Engineer
Alcon Research, LLC. Company
Huntington, WV
We are seeking a Quality Intelligence Engineer to transform manufacturing, quality, customer, and post-market data into actionable insights that strengthen product quality, patient safety,…
Added 32 mins ago
Lead Application Engineer
Deliberately.ai
San Francisco, CA
We are looking for a Lead Application Engineer to join our team and lead the development of key projects across our application. This senior-level role requires someone who can…
Added 35 mins ago
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Founding Engineer
JumpStars Rocket Roles
San Francisco, CA
- $130,000 to $200,000 USD / year
Join us as a Founding Engineer and help build something meaningful from the ground up. You'll work closely with our founders to develop the core product, shape our team culture, and guide…
Added 38 mins ago
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(1119604) Lead Software Engineer - Emerging Technologies
Diversified Services Network, Inc.
Chicago, IL
- $140,000 to $145,000 USD / year
Diversified Services Network, Inc. (DSN) is seeking a full-time Lead Software Engineer – Emerging Technologies to join our team in your choice of our Chicago, IL; Peoria, IL; Irving, TX; or…
Added 38 mins ago
DS
(1119604) Lead Software Engineer - Emerging Technologies
Diversified Services Network, Inc.
Peoria, IL
- $140,000 to $145,000 USD / year
Diversified Services Network, Inc. (DSN) is seeking a full-time Lead Software Engineer – Emerging Technologies to join our team in your choice of our Chicago, IL; Peoria, IL; Irving, TX; or…

Varsity Technologies

Client Engineer

San Francisco, CA, United States

$75,000 to $90,000 USD / year

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Job details

Pay: $75,000 to $90,000 USD / year
Experience: 3 to 5 years of experience in IT support, with demonstrated experience resolving escalated or complex issues in a managed services environment.
Posting language: English
Posted: Nov 4, 2026

Original job description

Varsity, a company under Treeline, is looking for a Client Engineer to handle complex technical issues across both remote and onsite client environments. Based in the Bay area, this is a hybrid role that combines senior-level remote support work with direct, in-person client engagement in the field. You will pick up escalations from Specialist I, work through root cause on complex problems, and travel to client sites across the Bay area as needed to deploy technology, resolve issues, and build client relationships in person. Beyond technical depth, this role requires someone who is genuinely at ease with people: able to walk into a client environment, read the room quickly, and communicate clearly and professionally whether you are speaking with an executive or an individual end user. Strong independent judgment, a valid driver's license, and the ability to manage ambiguity in both remote and field settings are all essential.

ABOUT US

Varsity is a technology services company operating as part of Treeline. Treeline is building a comprehensive software stack to transform traditional Managed Service Providers into a software-defined model powered by automation and AI. Together, our work is grounded in the belief that organizations deserve technology partners who combine deep expertise with a genuine commitment to the people they serve. We help clients in the nonprofit, education, and healthcare sectors make strategic technology decisions that create real impact in their communities. Developing and implementing great solutions requires both proven methodology and people who place a high value on delivering exceptional service.

DUTIES AND RESPONSIBILITIES

Escalation Resolution: Receive and resolve tickets escalated from Specialist I, taking full ownership from intake through root-cause resolution and client communication.
Triage and Scope Assessment: Quickly assess escalated issues to determine whether resolution is achievable remotely or requires an onsite visit, and whether it can be resolved promptly or requires a structured, longer-cycle approach. Communicate scope and timeline clearly to clients and internal stakeholders.
Onsite Field Support: Travel to client sites across the Bay area as needed to deploy technology, resolve issues that require hands-on work, and maintain strong in-person client relationships.
Audience Awareness: Calibrate communication and prioritization to the person you are supporting. Managers and executives have different needs and expectations than individual end users, and you will adjust accordingly without being prompted.
Infrastructure-Layer Troubleshooting: Diagnose and resolve issues at the infrastructure level including M365 tenant configuration, networking, endpoint management at scale, and cross-system dependencies.
M365 Administration: Manage complex administration tasks across Exchange, SharePoint, Teams, and Entra ID/AAD, including policy configuration, permissions, and cross-tenant issues.
macOS Support: Provide advanced macOS support across security and system settings, application deployment and management, MDM tools and Apple Business Manager, application syncing and integration with iOS and Apple Cloud, and resolution of complex security and login issues.
Networking: Troubleshoot DNS, DHCP, VPN, and firewall issues across client environments and coordinate with network vendors when needed.
AI Platform Support: Support end users and client organizations working with generative AI platforms including Microsoft Copilot, Google Gemini, ChatGPT, and Claude. Apply working knowledge of prompt techniques and the underlying technologies behind these tools to troubleshoot and advise effectively.
Client Communication: Communicate directly with client contacts and end users on complex issues, setting expectations, explaining technical findings clearly, and maintaining trust through longer resolution cycles.
Tooling: Work within our PSA and RMM platforms to manage escalated work, maintain accurate records, and support reporting visibility across client accounts.
Documentation: Produce thorough, reusable documentation on complex resolutions, configurations, and recurring patterns, leaving the environment better than you found it.
Multi-Client Environment Management: Maintain working knowledge of multiple client environments simultaneously and recognize when an issue in one environment may reflect a pattern elsewhere.

QUALIFICATIONS

To perform this job successfully, a candidate must be able to perform each essential duty satisfactorily and be in possession of the following minimum qualifications:

3 to 5 years of experience in IT support, with demonstrated experience resolving escalated or complex issues in a managed services environment.
Based in the Bay area, with a valid driver's license and reliable personal transportation for client site visits.
Strong hands-on M365 administration: Exchange, SharePoint, Teams, Entra ID/AAD, including policy, permissions, and tenant-level configuration.
Advanced macOS support experience: security and system settings, application deployment, MDM tools, Apple Business Manager, iOS and Apple Cloud integration, and complex login and security issue resolution.
Experience troubleshooting networking issues: DNS, DHCP, VPN, and firewall concepts beyond the basics.
Solid working knowledge of generative AI platforms including Copilot, Gemini, ChatGPT, and Claude, with applied experience in prompt techniques and a clear understanding of the underlying technologies.
Proficiency with RMM and PSA platforms; willingness to learn our specific tooling quickly.
Ability to quickly assess whether an issue requires remote or onsite resolution and whether it can be resolved promptly or requires a longer-cycle approach.
Strong communication skills with demonstrated ability to adapt tone, detail level, and prioritization when supporting individual users, managers, and executives.
Strong interpersonal skills; able to build rapport with clients quickly and maintain professional, trusted relationships across a variety of personalities and seniority levels.
Comfortable representing the company in person at client sites; presents professionally and communicates with confidence in face-to-face settings.
Methodical approach to ambiguous problems: diagnose before you fix, document as you go.
Certifications such as CompTIA Network+, Security+, Microsoft 365 Administrator (MS-102), or equivalent are preferred.
Experience supporting multi-client MSP environments strongly preferred.

WHY WORK WITH US

We are a small, highly effective team that values impactful execution, modern tooling, and minimal bureaucracy. Communication is open, collaboration is genuine, and the work is meaningful. A few other things that define how we operate:

We offer a competitive salary, comprehensive benefits package, flexible working conditions, and the chance to be part of a team that takes its work seriously.
We are an agile organization and we are always improving.
We believe our people are what make us effective.
Every individual is responsible for doing their part and supporting the team around them.
Our benefits are designed to support the health and wellness of employees and their families.
We are committed to using technology to make a real difference for the organizations we serve.
We offer 100% Medical/Dental/Vision.
Pay range for this role: $75,000 to $90,000 per year, based on experience.

We are an equal opportunity employer and welcome candidates from all backgrounds to apply. If you are an ambitious individual who wants to build a career in the evolving IT managed services landscape, then we would love to hear from you.

Note: Background checks will be performed as a condition of employment.

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