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Systems Engineer - Space And EO/IR Sensor Systems
Actalent
Acton, MA
- $150,000 to $200,000 USD / year
We are seeking an experienced Systems Engineer to support the development, integration, testing, and deployment of advanced space-based Electro-Optical/Infrared (EO/IR) sensor and payload…
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Mechanical Engineer
Actalent
Nashua, NH
Principal Mechanical EngineerJob DescriptionWe are seeking a highly motivated Principal Mechanical Engineer to provide technical leadership in the design, development, analysis, and…
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Electrical Engineer
Actalent
Sunnyvale, CA
- $105 USD / hour
Job Title: Electrical EngineerJob DescriptionThe primary role of an Electrical Engineer is to design, develop, test, and oversee the manufacturing and installation of electrical equipment,…
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Design Verification Engineer
Actalent
Santa Clara, CA
- $150,000 to $250,000 USD / year
Application DeadlineThis position is anticipated to close on Nov 18, 2026.
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Electronics Test Engineer
Actalent
Merritt Island, FL
- $36 to $43 USD / hour
Job Title: Integration and Test EngineerJob DescriptionThe Integration and Test Engineer defines, documents, analyzes, performs, and interprets tests for products, systems, components, and…
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Structural Engineer
Actalent
Redondo Beach, CA
…internal equity, and other pertinent job-related factors.Medical, Vision, Dental, 401k, Bonus Potential,…
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Structural Engineer
Actalent
Pasadena, CA
…internal equity, and other pertinent job-related factors.Medical, Vision, Dental, 401k, Bonus Potential,…
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Substation Engineer
Actalent
Phoenix, AZ
- $55 to $85 USD / hour
Job Title: Substation Project Engineer / ManagerJob DescriptionThis role leads and executes substation engineering projects of varying sizes and complexity, from initial scope and proposal…
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Controls Engineer
Actalent
Sparta, TN
- $50 to $67 USD / hour
Job Title: Controls / Manufacturing EngineerJob DescriptionThe Controls / Manufacturing Engineer develops, improves, troubleshoots, and maintains manufacturing processes, automated…
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Structural Engineer - NASTRAN
Actalent
Huntsville, AL
Principal Opto-Mechanical Structural Engineer/Analyst
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Senior SIEM Engineer
CAI Computer Aid, Inc.
Remote, United States
The Senior SIEM Engineer will be responsible for designing, implementing, and optimizing Palo Alto Cortex XSIAM/XDR and Cribl solutions in a large-scale, multi-tenant 24x7 SOC environment,…
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Mission Operations Engineer, USMC (Active Clearance)
Anduril Industries
Washington, DC · Costa Mesa, CA
…is committed to bringing cutting-edge autonomy, AI, computer vision, sensor fusion, and networking technology to the military in months, not…
Added 1 min ago
Mission Operations Engineer, USMC (Active Clearance)
Anduril Industries
Costa Mesa, CA · Washington, DC
…is committed to bringing cutting-edge autonomy, AI, computer vision, sensor fusion, and networking technology to the military in months, not…
Added 1 min ago
Process Development Engineer I, Biobank Analytics Automation
Regeneron Pharmaceuticals, Inc (USA)
United States
…with serious diseases. We are seeking a Process Development Engineer I to join our Preclinical Manufacturing and Process Development (PMPD) department in an on-site capacity. In this role,…
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Associate Infrastructure Engineer
Bath and Body Works
Columbus, OH
We are seeking an Associate Infrastructure Engineer (Payment Systems) to support and enhance payment technologies across all our platforms! This role serves as a key liaison between…
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Senior Java Full Stack Engineer
Capgemini
New York, NY, NY · Irving, TX, TX
…experience in Java-based microservices, AWS services, modern web application architectures, DevOps automation, and production-scale engineering practices. This role will play a key part in…
Added 3 mins ago
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Sr DevOps Engineer (with C# Experience)
Capgemini
Burlington, MA, MA
- $76,730 to $150,800 USD / year
We are seeking a full-time DevOps Engineer with strong expertise in Jenkins CI/CD administration, build management, source control operations, and Azure infrastructure management. The role…
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AI/ML Engineer (Computer Vision)
CACI
Remote, United States
CACI is currently looking for an AI/ML Computer Vision Engineer with Agile methodology experience to join our BEAGLE (Border Enforcement Applications for Government Leading-Edge Information…
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Learning & Development Program Manager, AWS Controls Engineering
Amazon Data Services, Inc.
Herndon, VA
…provisioning, electrical schematics, and red-line documentation; Engineer content covering project scoping, budgeting, vendor management, and service contract financial…
Added 4 mins ago
Software Dev Manager, SBS Core Engineering
Amazon.com Services LLC
New York, NY
…team into one-off work. You close the day with a 1:1 on an engineer's path to technical lead and a draft of the narrative for your next business…
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Maintenance Manager
Amazon.com Services LLC
Shreveport, LA
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Software Development Engineer, Data and Analytics
Amazon Development Center U.S., Inc.
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As a Software Development Engineer with Amazon MQ, you will be responsible for designing, developing, testing, and deploying distributed open-source message broker systems and large-scale…
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Controls Engineer, Data Center, Colocation Regional Engineering - AMER
Amazon Data Services, Inc.
Mesa, AZ · Boardman, OR · Austin, TX · Seattle, WA · Atlanta, GA · Denver, CO · Herndon, VA · Mountain View, CA · Dallas, TX
Amazon's vision is to be the world's most customer-centric company, and this role is key to that vision. As a Controls Engineer, you will be leading projects to fit out the data centers we…
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Senior Test Engineer
Voyager Technologies, Inc.
San Diego, CA
Voyager Technologies Inc. has an exciting opportunity for a Senior Test Engineer to join a team of designers of cutting-edge components for space applications including Software Defined…
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Associate Engineer
Generac Power Systems Inc
Waukesha, WI
The Associate Engineer is responsible for providing support to the Engineering lab regarding test equipment, test setup, facility needs, equipment maintenance, troubleshooting and Data…

Closed listing

Varsity Technologies

Client Engineer

San Francisco, CA, United States

$75,000 to $90,000 USD / year

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: $75,000 to $90,000 USD / year
Experience: 3 to 5 years of experience in IT support, with demonstrated experience resolving escalated or complex issues in a managed services environment.
Posting language: English
Posted: Nov 4, 2026

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Original job description

Archived listing. The details below describe a past opening.

Varsity, a company under Treeline, is looking for a Client Engineer to handle complex technical issues across both remote and onsite client environments. Based in the Bay area, this is a hybrid role that combines senior-level remote support work with direct, in-person client engagement in the field. You will pick up escalations from Specialist I, work through root cause on complex problems, and travel to client sites across the Bay area as needed to deploy technology, resolve issues, and build client relationships in person. Beyond technical depth, this role requires someone who is genuinely at ease with people: able to walk into a client environment, read the room quickly, and communicate clearly and professionally whether you are speaking with an executive or an individual end user. Strong independent judgment, a valid driver's license, and the ability to manage ambiguity in both remote and field settings are all essential.

ABOUT US

Varsity is a technology services company operating as part of Treeline. Treeline is building a comprehensive software stack to transform traditional Managed Service Providers into a software-defined model powered by automation and AI. Together, our work is grounded in the belief that organizations deserve technology partners who combine deep expertise with a genuine commitment to the people they serve. We help clients in the nonprofit, education, and healthcare sectors make strategic technology decisions that create real impact in their communities. Developing and implementing great solutions requires both proven methodology and people who place a high value on delivering exceptional service.

Requirements

DUTIES AND RESPONSIBILITIES

Escalation Resolution: Receive and resolve tickets escalated from Specialist I, taking full ownership from intake through root-cause resolution and client communication.
Triage and Scope Assessment: Quickly assess escalated issues to determine whether resolution is achievable remotely or requires an onsite visit, and whether it can be resolved promptly or requires a structured, longer-cycle approach. Communicate scope and timeline clearly to clients and internal stakeholders.
Onsite Field Support: Travel to client sites across the Bay area as needed to deploy technology, resolve issues that require hands-on work, and maintain strong in-person client relationships.
Audience Awareness: Calibrate communication and prioritization to the person you are supporting. Managers and executives have different needs and expectations than individual end users, and you will adjust accordingly without being prompted.
Infrastructure-Layer Troubleshooting: Diagnose and resolve issues at the infrastructure level including M365 tenant configuration, networking, endpoint management at scale, and cross-system dependencies.
M365 Administration: Manage complex administration tasks across Exchange, SharePoint, Teams, and Entra ID/AAD, including policy configuration, permissions, and cross-tenant issues.
macOS Support: Provide advanced macOS support across security and system settings, application deployment and management, MDM tools and Apple Business Manager, application syncing and integration with iOS and Apple Cloud, and resolution of complex security and login issues.
Networking: Troubleshoot DNS, DHCP, VPN, and firewall issues across client environments and coordinate with network vendors when needed.
AI Platform Support: Support end users and client organizations working with generative AI platforms including Microsoft Copilot, Google Gemini, ChatGPT, and Claude. Apply working knowledge of prompt techniques and the underlying technologies behind these tools to troubleshoot and advise effectively.
Client Communication: Communicate directly with client contacts and end users on complex issues, setting expectations, explaining technical findings clearly, and maintaining trust through longer resolution cycles.
Tooling: Work within our PSA and RMM platforms to manage escalated work, maintain accurate records, and support reporting visibility across client accounts.
Documentation: Produce thorough, reusable documentation on complex resolutions, configurations, and recurring patterns, leaving the environment better than you found it.
Multi-Client Environment Management: Maintain working knowledge of multiple client environments simultaneously and recognize when an issue in one environment may reflect a pattern elsewhere.

QUALIFICATIONS

To perform this job successfully, a candidate must be able to perform each essential duty satisfactorily and be in possession of the following minimum qualifications:

3 to 5 years of experience in IT support, with demonstrated experience resolving escalated or complex issues in a managed services environment.
Based in the Bay area, with a valid driver's license and reliable personal transportation for client site visits.
Strong hands-on M365 administration: Exchange, SharePoint, Teams, Entra ID/AAD, including policy, permissions, and tenant-level configuration.
Advanced macOS support experience: security and system settings, application deployment, MDM tools, Apple Business Manager, iOS and Apple Cloud integration, and complex login and security issue resolution.
Experience troubleshooting networking issues: DNS, DHCP, VPN, and firewall concepts beyond the basics.
Solid working knowledge of generative AI platforms including Copilot, Gemini, ChatGPT, and Claude, with applied experience in prompt techniques and a clear understanding of the underlying technologies.
Proficiency with RMM and PSA platforms; willingness to learn our specific tooling quickly.
Ability to quickly assess whether an issue requires remote or onsite resolution and whether it can be resolved promptly or requires a longer-cycle approach.
Strong communication skills with demonstrated ability to adapt tone, detail level, and prioritization when supporting individual users, managers, and executives.
Strong interpersonal skills; able to build rapport with clients quickly and maintain professional, trusted relationships across a variety of personalities and seniority levels.
Comfortable representing the company in person at client sites; presents professionally and communicates with confidence in face-to-face settings.
Methodical approach to ambiguous problems: diagnose before you fix, document as you go.
Certifications such as CompTIA Network+, Security+, Microsoft 365 Administrator (MS-102), or equivalent are preferred.
Experience supporting multi-client MSP environments strongly preferred.

Benefits

WHY WORK WITH US

We are a small, highly effective team that values impactful execution, modern tooling, and minimal bureaucracy. Communication is open, collaboration is genuine, and the work is meaningful. A few other things that define how we operate:

We offer a competitive salary, comprehensive benefits package, flexible working conditions, and the chance to be part of a team that takes its work seriously.
We are an agile organization and we are always improving.
We believe our people are what make us effective.
Every individual is responsible for doing their part and supporting the team around them.
Our benefits are designed to support the health and wellness of employees and their families.
We are committed to using technology to make a real difference for the organizations we serve.
We offer 100% Medical/Dental/Vision.
Pay range for this role: $75,000 to $90,000 per year, based on experience.

We are an equal opportunity employer and welcome candidates from all backgrounds to apply. If you are an ambitious individual who wants to build a career in the evolving IT managed services landscape, then we would love to hear from you.

Note: Background checks will be performed as a condition of employment.

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