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Core Product Owner
STC
United States
STC offers competitive benefits to include health, dental, vision, FSA, life, disability, 401K (matching), tuition reimbursement, bonus/incentive programs, and various other plans.
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Core Scrum Master
STC
United States
STC offers competitive benefits to include health, dental, vision, FSA, life, disability, 401K (matching), tuition reimbursement, bonus/incentive programs, and various other plans.
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Core Test Engineer
STC
United States
STC offers competitive benefits to include health, dental, vision, FSA, life, disability, 401K (matching), tuition reimbursement, bonus/incentive programs, and various other plans.
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Principal Discipline Engineer
STC
United States
STC offers competitive benefits to include health, dental, vision, FSA, life, disability, 401K (matching), tuition reimbursement, bonus/incentive programs, and various other plans.
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Principal Software Engineer
STC
United States
…is growing its EED support team and is seeking a Principal Software Engineer to provide technical leadership on cloud-native application development across the EED…
Added 1 min ago
Maintenance Engineer
Fuyao Glass America Inc
Moraine, OH
7Assist the software engineer to carry out on-site debugging of the equipment, and complete the on-site debugging tasks according to the requirements of the debugging engineer with quality…
Added 2 mins ago
Software Engineer II
Badger Meter, Inc.
Los Gatos, CA
As a Software Engineer II, you'll play a key role in designing and delivering full stack applications that transform complex data into meaningful customer insights. You'll work across the…
Added 2 mins ago
IG
Solution Engineer
IntelliPro Group Inc.
Palo Alto, CA
- $130,000 to $230,000 USD / year
…halls, and beyond. We're looking for a bold, driven Solution Engineer to join our core team full-time and help us deploy these systems on the world…
Added 2 mins ago
IG
AI/ML Engineer - Generative Video & Avatar AI
IntelliPro Group Inc.
Palo Alto, CA
- $160,000 to $200,000 USD / year
AI/ML Engineer - Generative Video & Avatar AI - Palo Alto, CA (On-site)
Added 3 mins ago
Design Engineer
Actalent
Albany, NY
Design. Innovate. Launch.Are you a hands-on engineer who enjoys turning ideas into real-world products? Join our growing team and help develop innovative polypropylene venting systems and…
Added 3 mins ago
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Safety Assurance Engineer Lead
Actalent
Melbourne, FL
- $48 to $64 USD / hour
Job Title: Safety Assurance Engineer LeadJob DescriptionWe are seeking an experienced Safety Assurance Lead to support the development of safety-critical transportation systems and…
Added 3 mins ago
Payload Engineer
Actalent
Costa Mesa, CA
Job Title: Payload EngineerJob DescriptionThe Payload Engineer will take ownership of the mechanical design and integration of payload hardware for the Next Gen XXLUV. The role involves…
Added 3 mins ago
APM Lead-Sr. Infrastructure Engineer
Truist Bank
Charlotte, NC
In this role, you will establish the long-term vision for APM capabilities while rapidly developing and deploying customized solutions. You will influence architectural decisions across…
Added 3 mins ago
Electrical Systems Engineer
Actalent
Warrendale, PA
…troubleshooting. The position is highly hands-on and is ideal for an engineer who has integrated sensors, electrical hardware, power, communications, and other electronic systems onto…
Added 3 mins ago
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Controls Engineer
Actalent
Sturgis, MI
- $30 to $40 USD / hour
This Controls Engineer will focus on designing, programming, and commissioning control systems for custom automated machinery. Develop PLC software using ladder logic and structured text,…
Added 3 mins ago
Manufacturing Engineer 3
Actalent
Pontiac, IL
Job Title: Manufacturing Engineer IIIJob DescriptionThis Manufacturing Engineer III role focuses on applying engineering theory and principles to optimize industrial layouts and…
Added 3 mins ago
Mechanical Engineer
Actalent
East Peoria, IL
Job Title: Mechanical EngineerDesign Engineer to support the design and development of transmission systems used in Medium Wheel Loader applications. This rolesupports New Product…
Added 3 mins ago
Drafter
Actalent
Bartonville, IL
Translate engineer and customer inputs into complete, build-ready fabrication drawings and bills of materials (BOMs).
Added 3 mins ago
Mechanical Engineer
Actalent
Quincy, IL
…SolidWorks and design automation tools, along with general office software. Verbal communication with colleagues is essential, as you will collaborate frequently to clarify requirements and…
Added 3 mins ago
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Data Engineer - Level III
ATTAINX INC
Fort Collins, CO
- $120,000 to $135,000 USD / year
Relevant certifications: AWS Solutions Architect, AWS Data Analytics Specialty, Azure Data Engineer Associate (DP–203), or equivalent.
Added 4 mins ago
Staff Software Engineer
MillerKnoll, Inc.
Remote, United States
As the Staff Software Engineer, you'll be the senior technical anchor for MillerKnoll's Salesforce Commerce Cloud storefronts, including Herman Miller, Design Within Reach, and Knoll. We're…
Added 4 mins ago
Product Design Engineer - Apple Vision Pro
Apple
San Jose, CA
The Product Design Engineer role will give you direct responsibility over the mechanical design of parts, assemblies and modules within Apple Vision products and own the analysis, assembly…
Added 5 mins ago
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Project Controls Engineer
SIRIS
Washington, DC
- $75,000 to $85,000 USD / year
SIRIS, LLC is seeking a detail-oriented Project Controls Engineer to support construction and modernization activities at the Library of Congress's James Madison Memorial Building in…
Added 5 mins ago
Substation Design Engineer
E2 Consulting Engineers, LP
Emeryville, CA
The Substation Design Engineer will join our Power Delivery team in support of Pacific Gas & Electric (PG&E) infrastructure projects. Working under the direction of a Lead Substation Design…
Added 6 mins ago
Structural Engineer - Transmission Tower Assessment
E2 Consulting Engineers, LP
Pasadena, CA
Proficiency with structural analysis software (e.g., STAAD, SAP2000, RISA, or equivalent).

Closed listing

Varsity Technologies

Client Engineer

San Francisco, CA, United States

$75,000 to $90,000 USD / year

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: $75,000 to $90,000 USD / year
Experience: 3 to 5 years of experience in IT support, with demonstrated experience resolving escalated or complex issues in a managed services environment.
Posting language: English
Posted: Nov 4, 2026

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Original job description

Archived listing. The details below describe a past opening.

Varsity, a company under Treeline, is looking for a Client Engineer to handle complex technical issues across both remote and onsite client environments. Based in the Bay area, this is a hybrid role that combines senior-level remote support work with direct, in-person client engagement in the field. You will pick up escalations from Specialist I, work through root cause on complex problems, and travel to client sites across the Bay area as needed to deploy technology, resolve issues, and build client relationships in person. Beyond technical depth, this role requires someone who is genuinely at ease with people: able to walk into a client environment, read the room quickly, and communicate clearly and professionally whether you are speaking with an executive or an individual end user. Strong independent judgment, a valid driver's license, and the ability to manage ambiguity in both remote and field settings are all essential.

ABOUT US

Varsity is a technology services company operating as part of Treeline. Treeline is building a comprehensive software stack to transform traditional Managed Service Providers into a software-defined model powered by automation and AI. Together, our work is grounded in the belief that organizations deserve technology partners who combine deep expertise with a genuine commitment to the people they serve. We help clients in the nonprofit, education, and healthcare sectors make strategic technology decisions that create real impact in their communities. Developing and implementing great solutions requires both proven methodology and people who place a high value on delivering exceptional service.

Requirements

DUTIES AND RESPONSIBILITIES

Escalation Resolution: Receive and resolve tickets escalated from Specialist I, taking full ownership from intake through root-cause resolution and client communication.
Triage and Scope Assessment: Quickly assess escalated issues to determine whether resolution is achievable remotely or requires an onsite visit, and whether it can be resolved promptly or requires a structured, longer-cycle approach. Communicate scope and timeline clearly to clients and internal stakeholders.
Onsite Field Support: Travel to client sites across the Bay area as needed to deploy technology, resolve issues that require hands-on work, and maintain strong in-person client relationships.
Audience Awareness: Calibrate communication and prioritization to the person you are supporting. Managers and executives have different needs and expectations than individual end users, and you will adjust accordingly without being prompted.
Infrastructure-Layer Troubleshooting: Diagnose and resolve issues at the infrastructure level including M365 tenant configuration, networking, endpoint management at scale, and cross-system dependencies.
M365 Administration: Manage complex administration tasks across Exchange, SharePoint, Teams, and Entra ID/AAD, including policy configuration, permissions, and cross-tenant issues.
macOS Support: Provide advanced macOS support across security and system settings, application deployment and management, MDM tools and Apple Business Manager, application syncing and integration with iOS and Apple Cloud, and resolution of complex security and login issues.
Networking: Troubleshoot DNS, DHCP, VPN, and firewall issues across client environments and coordinate with network vendors when needed.
AI Platform Support: Support end users and client organizations working with generative AI platforms including Microsoft Copilot, Google Gemini, ChatGPT, and Claude. Apply working knowledge of prompt techniques and the underlying technologies behind these tools to troubleshoot and advise effectively.
Client Communication: Communicate directly with client contacts and end users on complex issues, setting expectations, explaining technical findings clearly, and maintaining trust through longer resolution cycles.
Tooling: Work within our PSA and RMM platforms to manage escalated work, maintain accurate records, and support reporting visibility across client accounts.
Documentation: Produce thorough, reusable documentation on complex resolutions, configurations, and recurring patterns, leaving the environment better than you found it.
Multi-Client Environment Management: Maintain working knowledge of multiple client environments simultaneously and recognize when an issue in one environment may reflect a pattern elsewhere.

QUALIFICATIONS

To perform this job successfully, a candidate must be able to perform each essential duty satisfactorily and be in possession of the following minimum qualifications:

3 to 5 years of experience in IT support, with demonstrated experience resolving escalated or complex issues in a managed services environment.
Based in the Bay area, with a valid driver's license and reliable personal transportation for client site visits.
Strong hands-on M365 administration: Exchange, SharePoint, Teams, Entra ID/AAD, including policy, permissions, and tenant-level configuration.
Advanced macOS support experience: security and system settings, application deployment, MDM tools, Apple Business Manager, iOS and Apple Cloud integration, and complex login and security issue resolution.
Experience troubleshooting networking issues: DNS, DHCP, VPN, and firewall concepts beyond the basics.
Solid working knowledge of generative AI platforms including Copilot, Gemini, ChatGPT, and Claude, with applied experience in prompt techniques and a clear understanding of the underlying technologies.
Proficiency with RMM and PSA platforms; willingness to learn our specific tooling quickly.
Ability to quickly assess whether an issue requires remote or onsite resolution and whether it can be resolved promptly or requires a longer-cycle approach.
Strong communication skills with demonstrated ability to adapt tone, detail level, and prioritization when supporting individual users, managers, and executives.
Strong interpersonal skills; able to build rapport with clients quickly and maintain professional, trusted relationships across a variety of personalities and seniority levels.
Comfortable representing the company in person at client sites; presents professionally and communicates with confidence in face-to-face settings.
Methodical approach to ambiguous problems: diagnose before you fix, document as you go.
Certifications such as CompTIA Network+, Security+, Microsoft 365 Administrator (MS-102), or equivalent are preferred.
Experience supporting multi-client MSP environments strongly preferred.

Benefits

WHY WORK WITH US

We are a small, highly effective team that values impactful execution, modern tooling, and minimal bureaucracy. Communication is open, collaboration is genuine, and the work is meaningful. A few other things that define how we operate:

We offer a competitive salary, comprehensive benefits package, flexible working conditions, and the chance to be part of a team that takes its work seriously.
We are an agile organization and we are always improving.
We believe our people are what make us effective.
Every individual is responsible for doing their part and supporting the team around them.
Our benefits are designed to support the health and wellness of employees and their families.
We are committed to using technology to make a real difference for the organizations we serve.
We offer 100% Medical/Dental/Vision.
Pay range for this role: $75,000 to $90,000 per year, based on experience.

We are an equal opportunity employer and welcome candidates from all backgrounds to apply. If you are an ambitious individual who wants to build a career in the evolving IT managed services landscape, then we would love to hear from you.

Note: Background checks will be performed as a condition of employment.

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