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Senior Lead Software Engineer - Java, Prime Financial Services Technology
JPMC page
Jersey City, NJ
As a Senior Lead Software Engineer at JPMorganChase within the Commercial & Investment Technology in Cash Prime Technology, you are an integral part of an agile team that works to enhance,…
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Senior CMDB Architecture Engineer (R-19964)
Dun & Bradstreet
Jacksonville, FL
The Senior CMDB Architecture Engineer is responsible for the technical architecture, design, implementation, and ongoing health of the ServiceNow Configuration Management Database (CMDB).
Added just now
Senior CMDB Architecture Engineer (R-19964)
Dun & Bradstreet
Center Valley, PA
The Senior CMDB Architecture Engineer is responsible for the technical architecture, design, implementation, and ongoing health of the ServiceNow Configuration Management Database (CMDB).
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Senior CMDB Architecture Engineer (R-19964)
Dun & Bradstreet
Florham Park, NJ
- $147,000 to $247,000 USD / year
The Senior CMDB Architecture Engineer is responsible for the technical architecture, design, implementation, and ongoing health of the ServiceNow Configuration Management Database (CMDB).
Added 1 min ago
Senior Associate, Network Planning Engineer (Melbourne, FL)
L3Harris Technologies
Melbourne, FL
Job Title: Senior Associate, Network Planning Engineer
Added 1 min ago
Senior Specialist, Quality Engineer
L3Harris Technologies
Camden, AR
L3Harris Technologies is seeking a Senior Specialist, Quality Engineer to join our growing facility in Camden, Arkansas. This role will be responsible for the design, development and…
Added 1 min ago
IG
Sr. Build & Release Engineer, GitHub CI/CD Migration
Insight Global
Charlotte, NC
- From $77 USD / hour
We are seeking a highly skilled Senior Software Engineer with deep expertise in GitHub, GitLab, and CI/CD pipeline development to support a large-scale source code management modernization…
Added 4 mins ago
Cloud Engineer
Chevron Technical Center (a Chevron U.S.A. Inc. division)
Houston, TX
This is a senior hands-on engineering role within Chevron’s Digital Identity organization responsible for designing, operating, and modernizing enterprise-scale Public Key Infrastructure…
Added 5 mins ago
Associate Data Engineer
Casey's
Ankeny, IA
We are looking for an Associate Data Engineer who is curious, collaborative, and motivated to grow as an engineer. You will pair with experienced team members to develop data pipelines and…
Added 7 mins ago
Senior Associate Software Engineer
Truist Bank
Richmond, VA · Atlanta, GA · Charlotte, NC
…best practices in coding, architecture, and software lifecycle management, while collaborating closely with technical teams to execute well-scoped…
Added 9 mins ago
Sr Software Engineer
USA-Medtronic MiniMed, Inc 1017
Northridge, CA
MiniMed is seeking an experienced Senior Localization Engineer to manage translation technology for our new Localization Shared Services program. The Localization Engineer is responsible…
Added 12 mins ago
Transmission Engineer III
WESTWOOD PROFESSIONAL SERVICES INC
Lansdale, PA
The Transmission Engineer III will be part of an electric transmission design team and will be responsible for the engineering and design of multiple projects ranging from small “quick…
Added 12 mins ago
Transmission Engineer III
WESTWOOD PROFESSIONAL SERVICES INC
Minnetonka, MN
The Transmission Engineer III will be part of an electric transmission design team and will be responsible for the engineering and design of multiple projects ranging from small “quick…
Added 14 mins ago
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Project Engineer
AbbVie
North Chicago, IL
- $109,500 to $208,500 USD / year
An engineering professional who, working with little or no supervision, applies advanced scientific knowledge, engineering knowledge, mathematics, and ingenuity to complete complex…
Added 14 mins ago
Senior Product Manager, UAS Development
Firestorm
United States
As Senior Product Manager for Tempest, you own the product. You decide what Tempest is, who it serves, what it must do, and in what order new capability arrives. You prove that the aircraft…
Added 15 mins ago
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Sr. or Principal Analog IC Design Engineer
Kforce
Austin, TX
- $160,000 to $195,000 USD / year
Kforce's client, a growing semiconductor company in the Austin, TX area is seeking a Senior or Principal Analog IC Design Engineer to join its engineering team. This is a hands-on…
Added 15 mins ago
Nuclear Facilities Engineer 1/2
Los Alamos National Laboratory
Los Alamos, NM
Knowledge of nuclear facility engineering in one or more of the following, nuclear criticality safety analysis, safety basis, system engineer, project engineer, or design engineer
Added 15 mins ago
Cleared Senior/Principal RD Systems Engineer - Mobile Guardian Transporter Quality, Hybrid
Sandia National Laboratories
Albuquerque, NM
Knowledge of quality principles including project and configuration management processes and methodologies.
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Senior/Principal Systems Engineer - Equipment Lifecycle Management (ELM) Team, Onsite
Sandia National Laboratories
Albuquerque, NM
We are seeking an Engineering and Operations Systems Engineer to provide systems-engineering expertise in support of asset management for mission-critical operations across Centers 7400 and…
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Cleared Senior/Principal RD Systems Engineer - Surety Systems Engineering, Onsite
Sandia National Laboratories
Albuquerque, NM
The 2910/2920 Surety Systems Engineer (SSE) develops, implements, and maintains strategies to lead the R&D project team in successful product qualification and delivery. SSEs interface…
Added 18 mins ago
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Public Works Environmental Health and Occupational Safety Programs Manager
City of Livermore
Livermore, CA
- $128,887 to $161,109 USD / year
…efforts. Incumbents must use technical, highly specialized knowledge in federal, state, and local laws, procedures, ordinances, and other regulatory information on safety and emergency…
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Senior Engineer Data Enablement & Management, Databricks
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The Senior Engineer, Data Enablement & Management is responsible for leading the design, implementation, modernization, and operational reliability of UMGC's enterprise Lakehouse and Data &…
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Senior Data Engineer, Data Foundations
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We are looking for a Senior or Staff Data Engineer to join the Foundations team and build governed, trusted, reusable data products (Data 360s - e.g., Patient, Provider, Order, Clinical…
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Supervisory Contract Specialist
Executive Director, Office of Acquisition, Logistics and Construction
Dallas, TX · Fredericksburg, VA · Washington, DC · Gurnee, IL · Golden, CO · Vallejo, CA · Frederick, MD
- $125,776 to $197,200 USD / year
…conflict-resolution, and leadership skills to supervise construction project management. This role is in the Office of Facilities Acquisition and reports to the Director of Acquisitions,…
Added 20 mins ago
Sr. Engineer, Vehicle Dynamics
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As a Senior Engineer in Vehicle Dynamics Development you will support the testing, tuning, development and validation of the best riding and handling vehicles in the world. You will work…

Closed listing

Varsity Technologies

Client Engineer

San Francisco, CA, United States

$75,000 to $90,000 USD / year

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: $75,000 to $90,000 USD / year
Experience: 3 to 5 years of experience in IT support, with demonstrated experience resolving escalated or complex issues in a managed services environment.
Posting language: English
Posted: Nov 4, 2026

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Original job description

Archived listing. The details below describe a past opening.

Varsity, a company under Treeline, is looking for a Client Engineer to handle complex technical issues across both remote and onsite client environments. Based in the Bay area, this is a hybrid role that combines senior-level remote support work with direct, in-person client engagement in the field. You will pick up escalations from Specialist I, work through root cause on complex problems, and travel to client sites across the Bay area as needed to deploy technology, resolve issues, and build client relationships in person. Beyond technical depth, this role requires someone who is genuinely at ease with people: able to walk into a client environment, read the room quickly, and communicate clearly and professionally whether you are speaking with an executive or an individual end user. Strong independent judgment, a valid driver's license, and the ability to manage ambiguity in both remote and field settings are all essential.

ABOUT US

Varsity is a technology services company operating as part of Treeline. Treeline is building a comprehensive software stack to transform traditional Managed Service Providers into a software-defined model powered by automation and AI. Together, our work is grounded in the belief that organizations deserve technology partners who combine deep expertise with a genuine commitment to the people they serve. We help clients in the nonprofit, education, and healthcare sectors make strategic technology decisions that create real impact in their communities. Developing and implementing great solutions requires both proven methodology and people who place a high value on delivering exceptional service.

Requirements

DUTIES AND RESPONSIBILITIES

Escalation Resolution: Receive and resolve tickets escalated from Specialist I, taking full ownership from intake through root-cause resolution and client communication.
Triage and Scope Assessment: Quickly assess escalated issues to determine whether resolution is achievable remotely or requires an onsite visit, and whether it can be resolved promptly or requires a structured, longer-cycle approach. Communicate scope and timeline clearly to clients and internal stakeholders.
Onsite Field Support: Travel to client sites across the Bay area as needed to deploy technology, resolve issues that require hands-on work, and maintain strong in-person client relationships.
Audience Awareness: Calibrate communication and prioritization to the person you are supporting. Managers and executives have different needs and expectations than individual end users, and you will adjust accordingly without being prompted.
Infrastructure-Layer Troubleshooting: Diagnose and resolve issues at the infrastructure level including M365 tenant configuration, networking, endpoint management at scale, and cross-system dependencies.
M365 Administration: Manage complex administration tasks across Exchange, SharePoint, Teams, and Entra ID/AAD, including policy configuration, permissions, and cross-tenant issues.
macOS Support: Provide advanced macOS support across security and system settings, application deployment and management, MDM tools and Apple Business Manager, application syncing and integration with iOS and Apple Cloud, and resolution of complex security and login issues.
Networking: Troubleshoot DNS, DHCP, VPN, and firewall issues across client environments and coordinate with network vendors when needed.
AI Platform Support: Support end users and client organizations working with generative AI platforms including Microsoft Copilot, Google Gemini, ChatGPT, and Claude. Apply working knowledge of prompt techniques and the underlying technologies behind these tools to troubleshoot and advise effectively.
Client Communication: Communicate directly with client contacts and end users on complex issues, setting expectations, explaining technical findings clearly, and maintaining trust through longer resolution cycles.
Tooling: Work within our PSA and RMM platforms to manage escalated work, maintain accurate records, and support reporting visibility across client accounts.
Documentation: Produce thorough, reusable documentation on complex resolutions, configurations, and recurring patterns, leaving the environment better than you found it.
Multi-Client Environment Management: Maintain working knowledge of multiple client environments simultaneously and recognize when an issue in one environment may reflect a pattern elsewhere.

QUALIFICATIONS

To perform this job successfully, a candidate must be able to perform each essential duty satisfactorily and be in possession of the following minimum qualifications:

3 to 5 years of experience in IT support, with demonstrated experience resolving escalated or complex issues in a managed services environment.
Based in the Bay area, with a valid driver's license and reliable personal transportation for client site visits.
Strong hands-on M365 administration: Exchange, SharePoint, Teams, Entra ID/AAD, including policy, permissions, and tenant-level configuration.
Advanced macOS support experience: security and system settings, application deployment, MDM tools, Apple Business Manager, iOS and Apple Cloud integration, and complex login and security issue resolution.
Experience troubleshooting networking issues: DNS, DHCP, VPN, and firewall concepts beyond the basics.
Solid working knowledge of generative AI platforms including Copilot, Gemini, ChatGPT, and Claude, with applied experience in prompt techniques and a clear understanding of the underlying technologies.
Proficiency with RMM and PSA platforms; willingness to learn our specific tooling quickly.
Ability to quickly assess whether an issue requires remote or onsite resolution and whether it can be resolved promptly or requires a longer-cycle approach.
Strong communication skills with demonstrated ability to adapt tone, detail level, and prioritization when supporting individual users, managers, and executives.
Strong interpersonal skills; able to build rapport with clients quickly and maintain professional, trusted relationships across a variety of personalities and seniority levels.
Comfortable representing the company in person at client sites; presents professionally and communicates with confidence in face-to-face settings.
Methodical approach to ambiguous problems: diagnose before you fix, document as you go.
Certifications such as CompTIA Network+, Security+, Microsoft 365 Administrator (MS-102), or equivalent are preferred.
Experience supporting multi-client MSP environments strongly preferred.

Benefits

WHY WORK WITH US

We are a small, highly effective team that values impactful execution, modern tooling, and minimal bureaucracy. Communication is open, collaboration is genuine, and the work is meaningful. A few other things that define how we operate:

We offer a competitive salary, comprehensive benefits package, flexible working conditions, and the chance to be part of a team that takes its work seriously.
We are an agile organization and we are always improving.
We believe our people are what make us effective.
Every individual is responsible for doing their part and supporting the team around them.
Our benefits are designed to support the health and wellness of employees and their families.
We are committed to using technology to make a real difference for the organizations we serve.
We offer 100% Medical/Dental/Vision.
Pay range for this role: $75,000 to $90,000 per year, based on experience.

We are an equal opportunity employer and welcome candidates from all backgrounds to apply. If you are an ambitious individual who wants to build a career in the evolving IT managed services landscape, then we would love to hear from you.

Note: Background checks will be performed as a condition of employment.

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