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Added 1 min ago
Senior Core Infrastructure Engineer
Oracle
Santa Clara, CA · Seattle, WA
Familiarity with OCI or other cloud infrastructure platforms, containers, and deployment automation.
Added 13 mins ago
2027 Associate Embedded Software Engineer - Roy UT
Northrop Grumman
Roy
…Engineering team designs, implements, and maintains secure, resilient infrastructure for mission-critical applications. You’ll work alongside senior engineers, contributing to real-world…
Added 17 mins ago
Senior Technical Producer - Online Platform
Level
Austin, TX
Level is looking for a Senior Technical Producer to be the production and prioritization partner for our platform engineering team: the DevOps, build, test automation, infrastructure, data…
Added 17 mins ago
Software Development Engineering - Advisor I
Fiserv Solutions LLC
Sunnyvale, CA
What does a successful Senior Cloud Automation Engineer do at Fiserv?
Added 26 mins ago
Telecommunications Engineer 3 - San Antonio, TX
M.C. Dean, Inc
San Antonio, TX
…most mission-critical facilities, secure environments, complex infrastructure, and global enterprises. With over 9,000 employees, our capabilities span electrical, electronic security,…
Added 33 mins ago
Senior Core Infrastructure Engineer
Oracle
Santa Clara, CA · Seattle, WA
Familiarity with OCI or other cloud infrastructure platforms, containers, and deployment automation.
Added 34 mins ago
Principal Network Engineer - Routing & Switching
LEIDOS, INC.
Odenton, MD
Leidos is seeking a Principal Network Engineer specializing in routing and switching to serve as the senior technical authority for the routed and switched enterprise. The role is…
Added 34 mins ago
Senior Cloud Engineer
LEIDOS, INC.
Reston, VA
Leidos is seeking an experienced Senior Cloud Engineer to join our Mission Enablement Center (MDEC) Cloud Engineering Team in Reston, Virginia. This is a hybrid position requiring regular…
Added 34 mins ago
Senior DevOps Engineer
LEIDOS, INC.
Remote, United States
The Mission Enablement Center (MDEC) is seeking an experienced Senior DevOps Engineer to support its Cloud Engineering team. This hands-on position supports the design, deployment,…
Added 34 mins ago
Network Engineer III
LEIDOS, INC.
Huntsville, AL · Las Cruces, NM · Merritt Island, FL · Stennis Space Center, MS · Houston, TX · Greenbelt, MD · Hampton, VA · Mountain View, CA · Wallops Island, VA · Cleveland, OH · Washington, DC
The selected candidate will provide senior-level technical expertise in the design, configuration, optimization, and troubleshooting of NASA's enterprise network infrastructure, with a…
Added 41 mins ago
DevOps Engineer I
USA MOT Motion Industries, Inc.
Birmingham, AL
Under close supervision, the DevOps Engineer I supports the development, security, infrastructure, and operations teams in delivering secure, reliable, and automated software delivery…
Added 48 mins ago
Lead Compliance Analyst - PGO NERC Compliance
Duke Energy Carolinas, LLC
St. Petersburg, FL
Serves as lead during the development and implementation of complex compliance tools which provide automation to compliance processes.
Added 1 hour ago
Principal Software, Data, and AI Engineer
The MITRE Corporation
Aberdeen, MD
Provide senior technical leadership for key customers, maintaining strong communication with government leads to identify emerging needs and identify innovative technical approaches to…
Added 1 hour ago
Cyber Operations Intern
The MITRE Corporation
Fort Meade, MD
Engineer innovative tactics, techniques, and procedures to ensure resiliency in the face of cyber-attack
Added 1 hour ago
Cyber - AI Engineer - Manager - Consulting
EY
Annapolis, MD · Baltimore, MD
As a Cyber AI Engineer at the Manager level in EY's Cyber practice, you will work as a forward-deployed engineer, helping clients apply frontier AI cyber models to real security challenges.…
Added 1 hour ago
Senior Data Engineer (Remote)
CareFirst
Baltimore, MD
The Senior Data Engineer is responsible for orchestrating, deploying, maintaining and scaling cloud OR on-premise infrastructure targeting big data and platform data management (Relational…
Added 1 hour ago
Senior Controls Engineer
Florida Crystals Corporation
Baltimore, MD
The Senior Controls Engineer is the refinery’s technical authority for automation, instrumentation, industrial networking, and process control systems. This role ensures reliable, secure,…
Added 1 hour ago
Senior Data Engineer - Financial Systems (Hybrid)
CareFirst
Baltimore, MD
The Senior Data Engineer is responsible for orchestrating, deploying, maintaining and scaling cloud OR on-premise infrastructure targeting big data and platform data management (Relational…
Added 1 hour ago
Senior Security Engineer, Detection Engineering
NVIDIA USA
Remote, United States
NVIDIA Security is seeking a Senior Detection Engineer to join the Detection and Automation Engineering team. On this team, we build reliable detection coverage that helps responders…
Added 1 hour ago
Staff Software Engineer, CK Money
Intuit
New York, NY · Charlotte, NC
As a Staff Software Engineer on CK Money, you'll own the systems that hold our members' money: account origination and onboarding, deposits and transfers, card and payment flows, and the…
Added 1 hour ago
Systems Engineer DevOps Support| TS/SCI w/ MD POLY Security Clearance required
Power3 Solutions
Hanover, MD
Systems Engineer supporting DevOps activities for the Zero Trust Identity, Credential, and Access Management (ZT ICAM) program and deployments for DOD customers. Working under the direction…
Added 1 hour ago
Senior Engineer – Spacecraft System Test Engineer (AI&T) - $15K Sign On Bonus
BAE Systems
Boulder, CO
BAE Systems Aerospace & Mission Systems (AMS) is seeking a Senior Engineer to support the testing and execution of space flight hardware. This role is designed for a technical professional…
Added 1 hour ago
Senior Engineer – Spacecraft System Test Engineer (AI&T)
BAE Systems
Boulder, CO
Job Description BAE Systems Aerospace & Mission Systems (AMS) is seeking a Senior Engineer to support the testing and execution of space flight hardware. This role is designed for a…
Added 1 hour ago
EE
Mechanical Support
Engineering Economics, Inc.
Sterling, VA
- $38.46 to $54.8 USD / hour
…hands-on exposure to HVAC systems, chilled water systems, cooling infrastructure, controls integration, and field testing…
Added 2 hours ago
Sr Supplier Quality Engineer, Inverter and Battery Technology
Nextpower LLC, USA
Nashville, TN · Mesa, AZ
Nextpower is seeking a technically strong Senior Supplier Quality Engineer to lead supplier quality performance for inverter and battery technologies supporting our utility-scale solar…

Closed listing

Varsity Technologies

Client Engineer

San Francisco, CA, United States

$75,000 to $90,000 USD / year

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: $75,000 to $90,000 USD / year
Experience: 3 to 5 years of experience in IT support, with demonstrated experience resolving escalated or complex issues in a managed services environment.
Posting language: English
Posted: Nov 4, 2026

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Original job description

Archived listing. The details below describe a past opening.

Varsity, a company under Treeline, is looking for a Client Engineer to handle complex technical issues across both remote and onsite client environments. Based in the Bay area, this is a hybrid role that combines senior-level remote support work with direct, in-person client engagement in the field. You will pick up escalations from Specialist I, work through root cause on complex problems, and travel to client sites across the Bay area as needed to deploy technology, resolve issues, and build client relationships in person. Beyond technical depth, this role requires someone who is genuinely at ease with people: able to walk into a client environment, read the room quickly, and communicate clearly and professionally whether you are speaking with an executive or an individual end user. Strong independent judgment, a valid driver's license, and the ability to manage ambiguity in both remote and field settings are all essential.

ABOUT US

Varsity is a technology services company operating as part of Treeline. Treeline is building a comprehensive software stack to transform traditional Managed Service Providers into a software-defined model powered by automation and AI. Together, our work is grounded in the belief that organizations deserve technology partners who combine deep expertise with a genuine commitment to the people they serve. We help clients in the nonprofit, education, and healthcare sectors make strategic technology decisions that create real impact in their communities. Developing and implementing great solutions requires both proven methodology and people who place a high value on delivering exceptional service.

Requirements

DUTIES AND RESPONSIBILITIES

Escalation Resolution: Receive and resolve tickets escalated from Specialist I, taking full ownership from intake through root-cause resolution and client communication.
Triage and Scope Assessment: Quickly assess escalated issues to determine whether resolution is achievable remotely or requires an onsite visit, and whether it can be resolved promptly or requires a structured, longer-cycle approach. Communicate scope and timeline clearly to clients and internal stakeholders.
Onsite Field Support: Travel to client sites across the Bay area as needed to deploy technology, resolve issues that require hands-on work, and maintain strong in-person client relationships.
Audience Awareness: Calibrate communication and prioritization to the person you are supporting. Managers and executives have different needs and expectations than individual end users, and you will adjust accordingly without being prompted.
Infrastructure-Layer Troubleshooting: Diagnose and resolve issues at the infrastructure level including M365 tenant configuration, networking, endpoint management at scale, and cross-system dependencies.
M365 Administration: Manage complex administration tasks across Exchange, SharePoint, Teams, and Entra ID/AAD, including policy configuration, permissions, and cross-tenant issues.
macOS Support: Provide advanced macOS support across security and system settings, application deployment and management, MDM tools and Apple Business Manager, application syncing and integration with iOS and Apple Cloud, and resolution of complex security and login issues.
Networking: Troubleshoot DNS, DHCP, VPN, and firewall issues across client environments and coordinate with network vendors when needed.
AI Platform Support: Support end users and client organizations working with generative AI platforms including Microsoft Copilot, Google Gemini, ChatGPT, and Claude. Apply working knowledge of prompt techniques and the underlying technologies behind these tools to troubleshoot and advise effectively.
Client Communication: Communicate directly with client contacts and end users on complex issues, setting expectations, explaining technical findings clearly, and maintaining trust through longer resolution cycles.
Tooling: Work within our PSA and RMM platforms to manage escalated work, maintain accurate records, and support reporting visibility across client accounts.
Documentation: Produce thorough, reusable documentation on complex resolutions, configurations, and recurring patterns, leaving the environment better than you found it.
Multi-Client Environment Management: Maintain working knowledge of multiple client environments simultaneously and recognize when an issue in one environment may reflect a pattern elsewhere.

QUALIFICATIONS

To perform this job successfully, a candidate must be able to perform each essential duty satisfactorily and be in possession of the following minimum qualifications:

3 to 5 years of experience in IT support, with demonstrated experience resolving escalated or complex issues in a managed services environment.
Based in the Bay area, with a valid driver's license and reliable personal transportation for client site visits.
Strong hands-on M365 administration: Exchange, SharePoint, Teams, Entra ID/AAD, including policy, permissions, and tenant-level configuration.
Advanced macOS support experience: security and system settings, application deployment, MDM tools, Apple Business Manager, iOS and Apple Cloud integration, and complex login and security issue resolution.
Experience troubleshooting networking issues: DNS, DHCP, VPN, and firewall concepts beyond the basics.
Solid working knowledge of generative AI platforms including Copilot, Gemini, ChatGPT, and Claude, with applied experience in prompt techniques and a clear understanding of the underlying technologies.
Proficiency with RMM and PSA platforms; willingness to learn our specific tooling quickly.
Ability to quickly assess whether an issue requires remote or onsite resolution and whether it can be resolved promptly or requires a longer-cycle approach.
Strong communication skills with demonstrated ability to adapt tone, detail level, and prioritization when supporting individual users, managers, and executives.
Strong interpersonal skills; able to build rapport with clients quickly and maintain professional, trusted relationships across a variety of personalities and seniority levels.
Comfortable representing the company in person at client sites; presents professionally and communicates with confidence in face-to-face settings.
Methodical approach to ambiguous problems: diagnose before you fix, document as you go.
Certifications such as CompTIA Network+, Security+, Microsoft 365 Administrator (MS-102), or equivalent are preferred.
Experience supporting multi-client MSP environments strongly preferred.

Benefits

WHY WORK WITH US

We are a small, highly effective team that values impactful execution, modern tooling, and minimal bureaucracy. Communication is open, collaboration is genuine, and the work is meaningful. A few other things that define how we operate:

We offer a competitive salary, comprehensive benefits package, flexible working conditions, and the chance to be part of a team that takes its work seriously.
We are an agile organization and we are always improving.
We believe our people are what make us effective.
Every individual is responsible for doing their part and supporting the team around them.
Our benefits are designed to support the health and wellness of employees and their families.
We are committed to using technology to make a real difference for the organizations we serve.
We offer 100% Medical/Dental/Vision.
Pay range for this role: $75,000 to $90,000 per year, based on experience.

We are an equal opportunity employer and welcome candidates from all backgrounds to apply. If you are an ambitious individual who wants to build a career in the evolving IT managed services landscape, then we would love to hear from you.

Note: Background checks will be performed as a condition of employment.

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