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Forward Deployed Engineer
Caylent
United States
- $136,000 to $216,000 USD / year
Our capabilities span generative and agentic AI, cloud migration and modernization, cloud-native application development, data and analytics, DevOps, managed services, security and…
Added 2 mins ago
Sr. Presales Networking Systems Engineer (Long Island, NY)
Hewlett Packard Enterprise
All, NY · Long Island City, NY
We are seeking a senior level Networking Systems Engineer to support K-12 and local governments throughout Long Island, New York. This is a remote, territory-based position. Candidates must…
Added 2 mins ago
Cybersecurity Reliability Engineer 3 - Vulnerability Management
CHN Choice Hotels International Services
United States
…exciting new opportunity as our Level 3 Cybersecurity Reliability Engineer – IT (Vulnerability Management) in the Information Security / Security Operations. The Information Security /…
Added 4 mins ago
Senior Systems Engineer - Wireless & Wired Networking (Remote)
HOME DEPOT MANAGEMENT COMPANY, LLC
Remote, United States
The Sr. Systems Engineer is responsible for independently developing, maintaining, and supporting The Home Depot's technical infrastructure that drives the success of The Home Depot and our…
Added 12 mins ago
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Inside Solution Engineer - Edge AI and Advanced Compute Practice
HP
Fort Collins, CO
- $83,000 to $127,800 USD / year
The Inside Solution Engineer provides remote technical support to HP's field Solution Engineers, helping them validate solutions, resolve technical issues, and advance customer engagements.…
Added 12 mins ago
Lead Software Engineer-Marketing Technology
AAPC
Remote, United States
AAPC seeks a hands-on lead software engineer to help build and evolve the customer-facing digital products, e-commerce experiences, and marketing technology that take people from discovery…
Added 14 mins ago
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Software Engineer (Full Stack Developer) - Remote
UnitedHealth Group
Austin, TX
- $72,800 to $130,000 USD / year
We are seeking a highly motivated Software Engineer (Full Stack Developer) to design, develop, and support modern enterprise web applications. In this role, you will work across the full…
Added 20 mins ago
Lead Value Engineer - CGPR
Celonis
NY
We are looking for a Lead Value Engineer, Consumer Packaged Goods (CPG) - an industry expert who can bridge the gap between technical process mining, AI-driven automation, and strategic…
Added 23 mins ago
Senior AWS Database Migration Architect / Engineer
NTT DATA Services
Charlotte, NC
We are currently seeking a Senior AWS Database Migration Architect / Engineer to join our team in Charlotte, North Carolina (US-NC), United States (US).
Added 26 mins ago
Federal Data and Analytics Sr Sales Executive
ServiceNow
Remote, United States
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could…
Added 27 mins ago
AI
Data Engineer - Level III
ATTAINX INC
Fort Collins, CO
- $120,000 to $135,000 USD / year
Location: Remote – Temporary 3-4 Month Assignment
Added 30 mins ago
Software Engineer (Expert)
BAE Systems
Herndon, VA
…systems. Enterprise Computing Engineering services include modern application technology including containerized solutions with orchestrated workflow that function both on customer premise,…
Added 34 mins ago
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Commercial Counsel
Hex
New York, NY
- $185,000 to $228,000 USD / year
- You build strong relationships across teams and are just as comfortable with an engineer, a marketer or a CFO as with opposing counsel.
Added 37 mins ago
Lead Member of Technical Staff (LMTS) – Logic Design
Rambus
Hillsboro, OR
…Engineering as an individual contributor. As a LMTS Logic Design Engineer, you will play a pivotal role in the micro-architecture and design of our next- generation high performance and…
Added 44 mins ago
AI
Software Engineer, C++ (Onboard Platform)
Applied Intuition
Sunnyvale, CA
- $125,000 to $222,000 USD / year
…manage their schedules responsibly. This may include occasional remote work, starting the day with morning meetings from home before heading to the office, or leaving earlier when needed to…
Added 46 mins ago
SR
Hypersonic Wind Tunnel Lead Engineer - REMOTE
Scientific Research Corporation
Alexandria, VA
- $228,100 USD / year
This person could work onsite in Alexandria, VA, St. Paul, Minnesota, or Full-Time Remote if not open to relocating.
Added 51 mins ago
Lead Engineer, IT Compliance, Data Integrity
JuN - Seattle Dexter
Bothell, WA
The Lead Engineer, IT Compliance, Data Integrity is an individual contributor within the Cell Therapy Information Technology organization supporting Bristol Myers Squibb's Bothell, WA…
Added 53 mins ago
IT Software Engineer 4
3Core Systems, Inc
Chicago Heights, IL
TX, and Broomfield, CO, but open to 100% remote
Added 54 mins ago
Sr Enterprise Account Executive - Healthcare (Provider) - OHIO
ServiceNow
Remote, United States
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could…
Added 54 mins ago
Lead Client Director - Strategic Healthcare (Provider)
ServiceNow
Remote, United States
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could…
Added 54 mins ago
Sr. Solution Sales Executive - Data & Analytics - Insurance (FINS) - CHI
ServiceNow
Remote, United States
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could…
Added 54 mins ago
New Logo Account Executive - Manufacturing - Rockies
ServiceNow
Remote, United States
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could…
Added 59 mins ago
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Senior Developer
TEKsystems
Dallas, TX
- $91,700 to $137,500 USD / year
Senior Developer (Full Time/Remote)One North is a digital experience agency that combines curiosity, scale, and agility to shape the future. As part of TEKsystems, a leading provider of…
Added 1 hour ago
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Frontend Engineer, Core Platform
Lumbra
Arlington, VA
- $120,000 to $300,000 USD / year
We want a frontend engineer to own that experience. You build the React and TypeScript application analysts use every day, make it fast and legible, and make sure it works the same in…
Added 1 hour ago
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Supplier Development Engineer
Actalent
West Hartford, CT
- $90,000 to $118,000 USD / year
Hiring for a Supplier Development Engineer in West Hartford, CT

Closed listing

Varsity Technologies

Client Engineer

San Francisco, CA, United States

$75,000 to $90,000 USD / year

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: $75,000 to $90,000 USD / year
Experience: 3 to 5 years of experience in IT support, with demonstrated experience resolving escalated or complex issues in a managed services environment.
Posting language: English
Posted: Nov 4, 2026

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Original job description

Archived listing. The details below describe a past opening.

Varsity, a company under Treeline, is looking for a Client Engineer to handle complex technical issues across both remote and onsite client environments. Based in the Bay area, this is a hybrid role that combines senior-level remote support work with direct, in-person client engagement in the field. You will pick up escalations from Specialist I, work through root cause on complex problems, and travel to client sites across the Bay area as needed to deploy technology, resolve issues, and build client relationships in person. Beyond technical depth, this role requires someone who is genuinely at ease with people: able to walk into a client environment, read the room quickly, and communicate clearly and professionally whether you are speaking with an executive or an individual end user. Strong independent judgment, a valid driver's license, and the ability to manage ambiguity in both remote and field settings are all essential.

ABOUT US

Varsity is a technology services company operating as part of Treeline. Treeline is building a comprehensive software stack to transform traditional Managed Service Providers into a software-defined model powered by automation and AI. Together, our work is grounded in the belief that organizations deserve technology partners who combine deep expertise with a genuine commitment to the people they serve. We help clients in the nonprofit, education, and healthcare sectors make strategic technology decisions that create real impact in their communities. Developing and implementing great solutions requires both proven methodology and people who place a high value on delivering exceptional service.

Requirements

DUTIES AND RESPONSIBILITIES

Escalation Resolution: Receive and resolve tickets escalated from Specialist I, taking full ownership from intake through root-cause resolution and client communication.
Triage and Scope Assessment: Quickly assess escalated issues to determine whether resolution is achievable remotely or requires an onsite visit, and whether it can be resolved promptly or requires a structured, longer-cycle approach. Communicate scope and timeline clearly to clients and internal stakeholders.
Onsite Field Support: Travel to client sites across the Bay area as needed to deploy technology, resolve issues that require hands-on work, and maintain strong in-person client relationships.
Audience Awareness: Calibrate communication and prioritization to the person you are supporting. Managers and executives have different needs and expectations than individual end users, and you will adjust accordingly without being prompted.
Infrastructure-Layer Troubleshooting: Diagnose and resolve issues at the infrastructure level including M365 tenant configuration, networking, endpoint management at scale, and cross-system dependencies.
M365 Administration: Manage complex administration tasks across Exchange, SharePoint, Teams, and Entra ID/AAD, including policy configuration, permissions, and cross-tenant issues.
macOS Support: Provide advanced macOS support across security and system settings, application deployment and management, MDM tools and Apple Business Manager, application syncing and integration with iOS and Apple Cloud, and resolution of complex security and login issues.
Networking: Troubleshoot DNS, DHCP, VPN, and firewall issues across client environments and coordinate with network vendors when needed.
AI Platform Support: Support end users and client organizations working with generative AI platforms including Microsoft Copilot, Google Gemini, ChatGPT, and Claude. Apply working knowledge of prompt techniques and the underlying technologies behind these tools to troubleshoot and advise effectively.
Client Communication: Communicate directly with client contacts and end users on complex issues, setting expectations, explaining technical findings clearly, and maintaining trust through longer resolution cycles.
Tooling: Work within our PSA and RMM platforms to manage escalated work, maintain accurate records, and support reporting visibility across client accounts.
Documentation: Produce thorough, reusable documentation on complex resolutions, configurations, and recurring patterns, leaving the environment better than you found it.
Multi-Client Environment Management: Maintain working knowledge of multiple client environments simultaneously and recognize when an issue in one environment may reflect a pattern elsewhere.

QUALIFICATIONS

To perform this job successfully, a candidate must be able to perform each essential duty satisfactorily and be in possession of the following minimum qualifications:

3 to 5 years of experience in IT support, with demonstrated experience resolving escalated or complex issues in a managed services environment.
Based in the Bay area, with a valid driver's license and reliable personal transportation for client site visits.
Strong hands-on M365 administration: Exchange, SharePoint, Teams, Entra ID/AAD, including policy, permissions, and tenant-level configuration.
Advanced macOS support experience: security and system settings, application deployment, MDM tools, Apple Business Manager, iOS and Apple Cloud integration, and complex login and security issue resolution.
Experience troubleshooting networking issues: DNS, DHCP, VPN, and firewall concepts beyond the basics.
Solid working knowledge of generative AI platforms including Copilot, Gemini, ChatGPT, and Claude, with applied experience in prompt techniques and a clear understanding of the underlying technologies.
Proficiency with RMM and PSA platforms; willingness to learn our specific tooling quickly.
Ability to quickly assess whether an issue requires remote or onsite resolution and whether it can be resolved promptly or requires a longer-cycle approach.
Strong communication skills with demonstrated ability to adapt tone, detail level, and prioritization when supporting individual users, managers, and executives.
Strong interpersonal skills; able to build rapport with clients quickly and maintain professional, trusted relationships across a variety of personalities and seniority levels.
Comfortable representing the company in person at client sites; presents professionally and communicates with confidence in face-to-face settings.
Methodical approach to ambiguous problems: diagnose before you fix, document as you go.
Certifications such as CompTIA Network+, Security+, Microsoft 365 Administrator (MS-102), or equivalent are preferred.
Experience supporting multi-client MSP environments strongly preferred.

Benefits

WHY WORK WITH US

We are a small, highly effective team that values impactful execution, modern tooling, and minimal bureaucracy. Communication is open, collaboration is genuine, and the work is meaningful. A few other things that define how we operate:

We offer a competitive salary, comprehensive benefits package, flexible working conditions, and the chance to be part of a team that takes its work seriously.
We are an agile organization and we are always improving.
We believe our people are what make us effective.
Every individual is responsible for doing their part and supporting the team around them.
Our benefits are designed to support the health and wellness of employees and their families.
We are committed to using technology to make a real difference for the organizations we serve.
We offer 100% Medical/Dental/Vision.
Pay range for this role: $75,000 to $90,000 per year, based on experience.

We are an equal opportunity employer and welcome candidates from all backgrounds to apply. If you are an ambitious individual who wants to build a career in the evolving IT managed services landscape, then we would love to hear from you.

Note: Background checks will be performed as a condition of employment.

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