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Added 2 mins ago
UO
Engineer II, Autonomous Systems - Missouri Institute for Defense & Energy
University of Missouri System
MO
- $75,000 to $80,000 USD / year
The Engineer II - Autonomous Systems will support the development, integration, and testing of software for autonomous drone navigation and mission execution. The position will build…
Added 6 mins ago
Senior Digital Design Verification Engineer
Renesas Electronics
Austin, TX
Renesas is seeking a Senior Digital Design Verification Engineer to join our team developing complex power management SoCs. These products integrate digital control, telemetry, fault…
Added 10 mins ago
Electrical Engineer - Northeast, Wisconsin
Key Technical Solutions
WI
…They are seeking a highly skilled and motivated Electrical Engineer to join their team and provide technical expertise in design, development, testing, troubleshooting and installation of…
Added 11 mins ago
Platform Infrastructure Engineer
Maximus
Montpelier, VT
Maximus is seeking a highly skilled individual to join our team as a Platform Infrastructure Engineer. You will be responsible for the deployment and maintenance of several platforms…
Added 11 mins ago
Hardware Engineer, PCB Layout
Meta
Montpelier, VT
Meta is seeking a Staff PCB Layout Engineer to drive the design and delivery of complex printed circuit boards for large-scale infrastructure hardware. In this role, you will define layout…
Added 11 mins ago
Supply Chain Capacity Engineer
Meta
Montpelier, VT
Meta is seeking a Planning & Capacity Engineer to join the Infrastructure Supply Chain and Engineering (ISCE) Planning team to focus on planning optimization for all of Meta’s…
Added 11 mins ago
Sr. Presales Networking Systems Engineer (Long Island, NY)
HPE
All, NY
We are seeking a senior level Networking Systems Engineer to support K-12 and local governments throughout Long Island, New York. This is a remote, territory-based position. Candidates must…
Added 11 mins ago
Power Engineer II
HPE
Sunnyvale, CA
HPE has an immediate need at its Sunnyvale, CA location for a Power Engineer. This position reports to the Manager of Power Systems Development, a subgroup of HPE’s Engineering Services…
Added 11 mins ago
Signal Integrity Engineer III
HPE
Roseville, CA
Signal Integrity Engineer III – R&D Networking Platforms
Added 17 mins ago
I
Sr. IT Support Engineer
iSoftStone
Bellevue, WA
- $48 to $60 USD / hour
iSoftStone, Inc. is seeking a Sr. IT Support Engineer to join our Team in Bellevue, WA!
Added 17 mins ago
Mechanical Engineer l
Yulista Services LLC
Huntsville, AL
The Mechanical Engineer I will be responsible for developing the mechanical design of the product and working with operations team in the integration of the product.
Added 19 mins ago
Software Dev Engineer, Antenna Calibration, Amazon Leo
Amazon Kuiper Manufacturing Enterprises LLC
Redmond, WA
As a Software Engineer for antenna calibration, you will collaborate with systems architects, hardware engineering design teams & FW/SW design teams to bring up and test systems combining…
Added 20 mins ago
Hardware Systems Engineer - AI Hardware
Cloudflare
Austin, TX
…as well as PDUs and network hardware. As a Hardware Systems Engineer, you will work with colleagues on the Engineering teams, Product and Performance teams, and Hardware Sourcing teams to…
Added 21 mins ago
Senior Principal Software Engineer – GlobalProtect (Windows & macOS Internals)
Palo Alto Networks, Inc.
CA
As a Senior Principal Software Engineer for GlobalProtect, you will be the hands-on technical authority for our endpoint networking stack across the Windows driver and macOS…
Added 21 mins ago
Senior ASIC Silicon Validation Engineer (NetSec)
Palo Alto Networks, Inc.
CA
As a Silicon Validation Engineer on the ASIC team, you will ensure that the ASICs in our groundbreaking next-generation firewall products meet or exceed industry-leading requirements for…
Added 21 mins ago
Failure Analysis Engineer
Palo Alto Networks, Inc.
United States
Palo Alto Networks is looking for a Failure Analysis Engineer for the Technical Operations team. This individual will work collaboratively with the HW Engineering, SW Engineering and…
Added 21 mins ago
Principal Site Reliability Engineer (AIOps)
Palo Alto Networks, Inc.
CA
Palo Alto Networks runs a large hybrid infrastructure and is one of the largest GCP customers. As a Sr Principal DevOps Engineer, you will be part of a team supporting the services running…
Added 21 mins ago
Sr Service Engineer, Avionics Service and Support (Onsite)
RTX
United States
Collins Aerospace seeks an experienced Senior Systems Engineer to join its service engineering and support team in Cedar Rapids, Iowa, with the ability to provide on-site support as needed…
Added 21 mins ago
Senior Software Engineer - Modeling (Onsite)
RTX
United States
Basic understanding of networking (TCP/IP, VLANs) and experience configuring network devices or virtual networks.
Added 23 mins ago
Software Engineer II - DevOps / Infrastructure (Onsite)
RTX
United States
Basic understanding of networking (TCP/IP, VLANs) and experience configuring network devices or virtual networks.
Added 23 mins ago
Senior Software Engineer - Agile Product Owner (Onsite)
RTX
United States
Senior Software Engineer - Agile Product Owner - Flight & Mission Simulation (Onsite)
Added 23 mins ago
C
Director, Solutions/Conceptual Design
CesiumAstro
El Segundo, CA
- $228,000 to $279,000 USD / year
…processing, communications algorithms, firmware, software, networking, and system interfaces to optimize overall mission…
Added 23 mins ago
C
Director, Solutions/Conceptual Design
CesiumAstro
Westminster, CO
- $218,000 to $266,000 USD / year
…processing, communications algorithms, firmware, software, networking, and system interfaces to optimize overall mission…
Added 23 mins ago
Director, Solutions/Conceptual Design
CesiumAstro
Austin, TX
…processing, communications algorithms, firmware, software, networking, and system interfaces to optimize overall mission…
Added 24 mins ago
Senior Software Engineer
Advantest
San Jose, CA · Austin, TX
Advantest is seeking a Software Engineer to join the US AI and Automation Team. In this role, you will help design, develop, and deploy software solutions that integrate AI capabilities…

Closed listing

Varsity Technologies

Client Engineer

San Francisco, CA, United States

$75,000 to $90,000 USD / year

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: $75,000 to $90,000 USD / year
Experience: 3 to 5 years of experience in IT support, with demonstrated experience resolving escalated or complex issues in a managed services environment.
Posting language: English
Posted: Nov 4, 2026

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Original job description

Archived listing. The details below describe a past opening.

Varsity, a company under Treeline, is looking for a Client Engineer to handle complex technical issues across both remote and onsite client environments. Based in the Bay area, this is a hybrid role that combines senior-level remote support work with direct, in-person client engagement in the field. You will pick up escalations from Specialist I, work through root cause on complex problems, and travel to client sites across the Bay area as needed to deploy technology, resolve issues, and build client relationships in person. Beyond technical depth, this role requires someone who is genuinely at ease with people: able to walk into a client environment, read the room quickly, and communicate clearly and professionally whether you are speaking with an executive or an individual end user. Strong independent judgment, a valid driver's license, and the ability to manage ambiguity in both remote and field settings are all essential.

ABOUT US

Varsity is a technology services company operating as part of Treeline. Treeline is building a comprehensive software stack to transform traditional Managed Service Providers into a software-defined model powered by automation and AI. Together, our work is grounded in the belief that organizations deserve technology partners who combine deep expertise with a genuine commitment to the people they serve. We help clients in the nonprofit, education, and healthcare sectors make strategic technology decisions that create real impact in their communities. Developing and implementing great solutions requires both proven methodology and people who place a high value on delivering exceptional service.

Requirements

DUTIES AND RESPONSIBILITIES

Escalation Resolution: Receive and resolve tickets escalated from Specialist I, taking full ownership from intake through root-cause resolution and client communication.
Triage and Scope Assessment: Quickly assess escalated issues to determine whether resolution is achievable remotely or requires an onsite visit, and whether it can be resolved promptly or requires a structured, longer-cycle approach. Communicate scope and timeline clearly to clients and internal stakeholders.
Onsite Field Support: Travel to client sites across the Bay area as needed to deploy technology, resolve issues that require hands-on work, and maintain strong in-person client relationships.
Audience Awareness: Calibrate communication and prioritization to the person you are supporting. Managers and executives have different needs and expectations than individual end users, and you will adjust accordingly without being prompted.
Infrastructure-Layer Troubleshooting: Diagnose and resolve issues at the infrastructure level including M365 tenant configuration, networking, endpoint management at scale, and cross-system dependencies.
M365 Administration: Manage complex administration tasks across Exchange, SharePoint, Teams, and Entra ID/AAD, including policy configuration, permissions, and cross-tenant issues.
macOS Support: Provide advanced macOS support across security and system settings, application deployment and management, MDM tools and Apple Business Manager, application syncing and integration with iOS and Apple Cloud, and resolution of complex security and login issues.
Networking: Troubleshoot DNS, DHCP, VPN, and firewall issues across client environments and coordinate with network vendors when needed.
AI Platform Support: Support end users and client organizations working with generative AI platforms including Microsoft Copilot, Google Gemini, ChatGPT, and Claude. Apply working knowledge of prompt techniques and the underlying technologies behind these tools to troubleshoot and advise effectively.
Client Communication: Communicate directly with client contacts and end users on complex issues, setting expectations, explaining technical findings clearly, and maintaining trust through longer resolution cycles.
Tooling: Work within our PSA and RMM platforms to manage escalated work, maintain accurate records, and support reporting visibility across client accounts.
Documentation: Produce thorough, reusable documentation on complex resolutions, configurations, and recurring patterns, leaving the environment better than you found it.
Multi-Client Environment Management: Maintain working knowledge of multiple client environments simultaneously and recognize when an issue in one environment may reflect a pattern elsewhere.

QUALIFICATIONS

To perform this job successfully, a candidate must be able to perform each essential duty satisfactorily and be in possession of the following minimum qualifications:

3 to 5 years of experience in IT support, with demonstrated experience resolving escalated or complex issues in a managed services environment.
Based in the Bay area, with a valid driver's license and reliable personal transportation for client site visits.
Strong hands-on M365 administration: Exchange, SharePoint, Teams, Entra ID/AAD, including policy, permissions, and tenant-level configuration.
Advanced macOS support experience: security and system settings, application deployment, MDM tools, Apple Business Manager, iOS and Apple Cloud integration, and complex login and security issue resolution.
Experience troubleshooting networking issues: DNS, DHCP, VPN, and firewall concepts beyond the basics.
Solid working knowledge of generative AI platforms including Copilot, Gemini, ChatGPT, and Claude, with applied experience in prompt techniques and a clear understanding of the underlying technologies.
Proficiency with RMM and PSA platforms; willingness to learn our specific tooling quickly.
Ability to quickly assess whether an issue requires remote or onsite resolution and whether it can be resolved promptly or requires a longer-cycle approach.
Strong communication skills with demonstrated ability to adapt tone, detail level, and prioritization when supporting individual users, managers, and executives.
Strong interpersonal skills; able to build rapport with clients quickly and maintain professional, trusted relationships across a variety of personalities and seniority levels.
Comfortable representing the company in person at client sites; presents professionally and communicates with confidence in face-to-face settings.
Methodical approach to ambiguous problems: diagnose before you fix, document as you go.
Certifications such as CompTIA Network+, Security+, Microsoft 365 Administrator (MS-102), or equivalent are preferred.
Experience supporting multi-client MSP environments strongly preferred.

Benefits

WHY WORK WITH US

We are a small, highly effective team that values impactful execution, modern tooling, and minimal bureaucracy. Communication is open, collaboration is genuine, and the work is meaningful. A few other things that define how we operate:

We offer a competitive salary, comprehensive benefits package, flexible working conditions, and the chance to be part of a team that takes its work seriously.
We are an agile organization and we are always improving.
We believe our people are what make us effective.
Every individual is responsible for doing their part and supporting the team around them.
Our benefits are designed to support the health and wellness of employees and their families.
We are committed to using technology to make a real difference for the organizations we serve.
We offer 100% Medical/Dental/Vision.
Pay range for this role: $75,000 to $90,000 per year, based on experience.

We are an equal opportunity employer and welcome candidates from all backgrounds to apply. If you are an ambitious individual who wants to build a career in the evolving IT managed services landscape, then we would love to hear from you.

Note: Background checks will be performed as a condition of employment.

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