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Added 1 min ago
Senior COMSEC & Network Engineer (Cloud/Classified)
GD Information Technology, Inc.
United States
We are seeking a highly skilled COMSEC and Network Engineer to lead the integration and management of secure communications within a classified Azure Cloud environment. This role is…
Added 1 min ago
Greenfield Manager, Startups
Vercel
NY · San Francisco, CA
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security,…
Added 2 mins ago
Senior Software Engineer
FanDuel
Jersey City, NJ
As a Senior Software Engineer within FanDuel’s Risk and Trading Technology team, you will be an essential part of a cross functional agile team that directly impacts our business. You will…
Added 2 mins ago
Quantitative Software Engineer
FanDuel
Jersey City, NJ
As a Software Engineer within FanDuel’s Trading Solutions team, you will be an essential part of a cross functional agile team that directly impacts our business. You will work…
Added 3 mins ago
SE
Network Engineer II
Systems Engineering Inc
Portland, ME
- $85,000 to $110,000 USD / year
We are currently seeking a full-time Network Engineer II to join our team. This client-facing role is responsible for implementing, maintaining, and supporting networking, security, and…
Added 7 mins ago
A
Member of Technical Staff, VA
Abridge
San Francisco, CA · New York City, NY
- $210,800 to $248,000 USD / year
We’re looking for a Senior Software Engineer to join our VA pod, the team bringing Abridge’s AI-powered clinical documentation to clinicians across the U.S. Department of Veterans Affairs.…
Added 7 mins ago
Senior Associate - Cloud Engineer
New York Life Insurance Co
United States
…and digital innovation. As a Senior Associate, Cloud Platform Engineer, you will leverage cloud engineering, platform engineering, Site Reliability Engineering (SRE), infrastructure…
Added 8 mins ago
Senior Associate - Cloud Engineer
New York Life
Remote, United States
…and digital innovation. As a Senior Associate, Cloud Platform Engineer, you will leverage cloud engineering, platform engineering, Site Reliability Engineering (SRE), infrastructure…
Added 8 mins ago
Project Engineer
Qualus
Remote, United States
Qualus is a leading pure-play power solutions firm and innovator at the forefront of power infrastructure transformation, with differentiated capabilities across grid modernization,…
Added 8 mins ago
Senior AWS Database Migration Architect / Engineer
NTT DATA Services
Charlotte, NC
Partner with cloud infrastructure and security teams to meet enterprise security, connectivity, and operational requirements.
Added 9 mins ago
Core Product Owner
STC
United States
…and operational health of the Core system and its underlying infrastructure. The PO bridges specialized train leads and a multidisciplinary implementation team, ensuring that high-level…
Added 9 mins ago
Core Scrum Master
STC
United States
…execution and the strategic flow managed by the Release Train Engineer (RTE). Note: Two (2) Scrum Master positions are available on the Core…
Added 10 mins ago
TM
Network Engineer (Network Engineering, Senior Associate)
The MIL Corporation
Lexington Park, MD
- $130,000 to $175,000 USD / year
Experience supporting enterprise network infrastructure, including routing, switching, WAN technologies, and network security
Added 11 mins ago
Telecom Systems Engineer
VELCO Vermont Electric Power Company, Inc.
Rutland, VT
Help power reliable electric service by designing and maintaining the telecommunications infrastructure that supports critical utility operations. As a Telecom Systems Engineer, you will…
Added 12 mins ago
AI
Data Engineer - Level III
ATTAINX INC
Fort Collins, CO
- $120,000 to $135,000 USD / year
DevSecOps: Experience with CI/CD pipelines, Git-based version control, Terraform or CloudFormation, Liquibase, and automated quality/security gates.
Added 13 mins ago
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Project Controls Engineer
SIRIS
Washington, DC
- $75,000 to $85,000 USD / year
We partner with organizations delivering mission-critical infrastructure where safety, reliability, and regulatory compliance are essential. Our teams bring technical expertise, disciplined…
Added 15 mins ago
Senior Principal Software Engineer
BAE Systems
Hudson, NH · Austin, TX · San Diego, CA
…that support enhanced military capabilities, protect national security, and keep critical information and infrastructure secure. With us, you’ll be able to make an impact while you hone…
Added 15 mins ago
Software Engineer (Expert)
BAE Systems
Herndon, VA
…for critical military platforms and systems. Intelligence & Security provides services and products to the Department of Defense, the intelligence community, federal law enforcement…
Added 16 mins ago
Project Rigging Engineer
Bechtel Corporation
Port Arthur, TX
…objectives to create a lasting positive impact. We serve the Infrastructure; Nuclear, Security & Environmental; Energy; Mining & Metals, and the Manufacturing and Technology markets. Our…
Added 16 mins ago
Senior Engineer - Protection & Control
THE UNITED ILLUMINATING COMPANY
United States Of America, CT
Avangrid employees may also be assigned a NERC Reliability Standards compliance role supporting Critical Infrastructure Protection (CIP) and/or Operations and Planning (O&P)…
Added 17 mins ago
NeoLoad Performance Test Engineer
CACI, INC.-FEDERAL
Remote, United States
We are seeking a NeoLoad Performance Test Engineer to design, execute, and analyze load, stress, endurance, and scalability tests across JTMS applications, interfaces, and integrated…
Added 17 mins ago
Cloud Cyber Engineer (Linux)
CACI, INC.-FEDERAL
Sterling, VA · Denver, CO
On team Makalu, cloud security engineers are an integral part of the development team. Cyber security engineers are expected to be flexible and adaptive to supporting the needs of the…
Added 17 mins ago
Digital Signals Processing (DSP) Engineer
CACI, INC.-FEDERAL
Sarasota, FL · Annapolis Junction, MD · Sterling, VA
Job Title: Digital Signals Processing (DSP) Engineer
Added 17 mins ago
Sr Engineer - Software Eng
Ally Bank
Charlotte, NC
Ally Bank seeks a Sr Engineer - Software Eng based out of our office in Charlotte, NC.
Added 19 mins ago
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Azure Cloud Engineer
Procom
Houston, TX
- $80 USD / hour
Our client is seeking a senior, hands-on engineer to design, deploy, secure, and operate enterprise Azure infrastructure. The immediate priority is establishing the Azure and Microsoft…

Closed listing

Varsity Technologies

Client Engineer

San Francisco, CA, United States

$75,000 to $90,000 USD / year

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: $75,000 to $90,000 USD / year
Experience: 3 to 5 years of experience in IT support, with demonstrated experience resolving escalated or complex issues in a managed services environment.
Posting language: English
Posted: Nov 4, 2026

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Original job description

Archived listing. The details below describe a past opening.

Varsity, a company under Treeline, is looking for a Client Engineer to handle complex technical issues across both remote and onsite client environments. Based in the Bay area, this is a hybrid role that combines senior-level remote support work with direct, in-person client engagement in the field. You will pick up escalations from Specialist I, work through root cause on complex problems, and travel to client sites across the Bay area as needed to deploy technology, resolve issues, and build client relationships in person. Beyond technical depth, this role requires someone who is genuinely at ease with people: able to walk into a client environment, read the room quickly, and communicate clearly and professionally whether you are speaking with an executive or an individual end user. Strong independent judgment, a valid driver's license, and the ability to manage ambiguity in both remote and field settings are all essential.

ABOUT US

Varsity is a technology services company operating as part of Treeline. Treeline is building a comprehensive software stack to transform traditional Managed Service Providers into a software-defined model powered by automation and AI. Together, our work is grounded in the belief that organizations deserve technology partners who combine deep expertise with a genuine commitment to the people they serve. We help clients in the nonprofit, education, and healthcare sectors make strategic technology decisions that create real impact in their communities. Developing and implementing great solutions requires both proven methodology and people who place a high value on delivering exceptional service.

Requirements

DUTIES AND RESPONSIBILITIES

Escalation Resolution: Receive and resolve tickets escalated from Specialist I, taking full ownership from intake through root-cause resolution and client communication.
Triage and Scope Assessment: Quickly assess escalated issues to determine whether resolution is achievable remotely or requires an onsite visit, and whether it can be resolved promptly or requires a structured, longer-cycle approach. Communicate scope and timeline clearly to clients and internal stakeholders.
Onsite Field Support: Travel to client sites across the Bay area as needed to deploy technology, resolve issues that require hands-on work, and maintain strong in-person client relationships.
Audience Awareness: Calibrate communication and prioritization to the person you are supporting. Managers and executives have different needs and expectations than individual end users, and you will adjust accordingly without being prompted.
Infrastructure-Layer Troubleshooting: Diagnose and resolve issues at the infrastructure level including M365 tenant configuration, networking, endpoint management at scale, and cross-system dependencies.
M365 Administration: Manage complex administration tasks across Exchange, SharePoint, Teams, and Entra ID/AAD, including policy configuration, permissions, and cross-tenant issues.
macOS Support: Provide advanced macOS support across security and system settings, application deployment and management, MDM tools and Apple Business Manager, application syncing and integration with iOS and Apple Cloud, and resolution of complex security and login issues.
Networking: Troubleshoot DNS, DHCP, VPN, and firewall issues across client environments and coordinate with network vendors when needed.
AI Platform Support: Support end users and client organizations working with generative AI platforms including Microsoft Copilot, Google Gemini, ChatGPT, and Claude. Apply working knowledge of prompt techniques and the underlying technologies behind these tools to troubleshoot and advise effectively.
Client Communication: Communicate directly with client contacts and end users on complex issues, setting expectations, explaining technical findings clearly, and maintaining trust through longer resolution cycles.
Tooling: Work within our PSA and RMM platforms to manage escalated work, maintain accurate records, and support reporting visibility across client accounts.
Documentation: Produce thorough, reusable documentation on complex resolutions, configurations, and recurring patterns, leaving the environment better than you found it.
Multi-Client Environment Management: Maintain working knowledge of multiple client environments simultaneously and recognize when an issue in one environment may reflect a pattern elsewhere.

QUALIFICATIONS

To perform this job successfully, a candidate must be able to perform each essential duty satisfactorily and be in possession of the following minimum qualifications:

3 to 5 years of experience in IT support, with demonstrated experience resolving escalated or complex issues in a managed services environment.
Based in the Bay area, with a valid driver's license and reliable personal transportation for client site visits.
Strong hands-on M365 administration: Exchange, SharePoint, Teams, Entra ID/AAD, including policy, permissions, and tenant-level configuration.
Advanced macOS support experience: security and system settings, application deployment, MDM tools, Apple Business Manager, iOS and Apple Cloud integration, and complex login and security issue resolution.
Experience troubleshooting networking issues: DNS, DHCP, VPN, and firewall concepts beyond the basics.
Solid working knowledge of generative AI platforms including Copilot, Gemini, ChatGPT, and Claude, with applied experience in prompt techniques and a clear understanding of the underlying technologies.
Proficiency with RMM and PSA platforms; willingness to learn our specific tooling quickly.
Ability to quickly assess whether an issue requires remote or onsite resolution and whether it can be resolved promptly or requires a longer-cycle approach.
Strong communication skills with demonstrated ability to adapt tone, detail level, and prioritization when supporting individual users, managers, and executives.
Strong interpersonal skills; able to build rapport with clients quickly and maintain professional, trusted relationships across a variety of personalities and seniority levels.
Comfortable representing the company in person at client sites; presents professionally and communicates with confidence in face-to-face settings.
Methodical approach to ambiguous problems: diagnose before you fix, document as you go.
Certifications such as CompTIA Network+, Security+, Microsoft 365 Administrator (MS-102), or equivalent are preferred.
Experience supporting multi-client MSP environments strongly preferred.

Benefits

WHY WORK WITH US

We are a small, highly effective team that values impactful execution, modern tooling, and minimal bureaucracy. Communication is open, collaboration is genuine, and the work is meaningful. A few other things that define how we operate:

We offer a competitive salary, comprehensive benefits package, flexible working conditions, and the chance to be part of a team that takes its work seriously.
We are an agile organization and we are always improving.
We believe our people are what make us effective.
Every individual is responsible for doing their part and supporting the team around them.
Our benefits are designed to support the health and wellness of employees and their families.
We are committed to using technology to make a real difference for the organizations we serve.
We offer 100% Medical/Dental/Vision.
Pay range for this role: $75,000 to $90,000 per year, based on experience.

We are an equal opportunity employer and welcome candidates from all backgrounds to apply. If you are an ambitious individual who wants to build a career in the evolving IT managed services landscape, then we would love to hear from you.

Note: Background checks will be performed as a condition of employment.

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