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AV Technician III
Astreya Partners, LLC
San Francisco, CA
- $23.49 to $37.1 USD / hour
- Gather diagnostic information and escalate programming, network,
Added 1 min ago
Technical Account Manager | Philadelphia, PA (Hybrid)
Panda Technology
Philadelphia, PA
Comfortable in a network closet: inventorying equipment, swapping devices and racking and connecting gear with remote engineer support
Added 1 min ago
Engineer- Controls II USA (Crew C)
First Solar (US)
New Iberia, LA
Good understanding/knowledge designing, programming, and commissioning at least two control network including ControlNet, DeviceNet, Profibus and/or Ethernet.
Added 2 mins ago
Network Engineer
MicroVision
Orlando, FL
MicroVision in Orlando, Florida seeks an experienced Network Engineer for our global IT team to design, manage, and optimize our enterprise network infrastructure, ensuring a secure,…
Added 2 mins ago
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Staff Engineer
Actalent
Cedar Rapids, IA
- $25 to $33 USD / hour
We are seeking a motivated Geotechnical Engineer to join our growing engineering consulting team. This individual will support geotechnical investigations, construction materials testing,…
Added 2 mins ago
Senior Software Engineer
CoreLogic Solutions, LLC
Dallas, TX
…ecosystem. Our talented team of 5,000 employees globally uses our network, scale, connectivity and technology to drive the largest asset class in the world. Join us as we work toward our…
Added 2 mins ago
Senior SIEM Engineer
CAI
United States
The Senior SIEM Engineer will be responsible for designing, implementing, and optimizing Palo Alto Cortex XSIAM/XDR and Cribl solutions in a large-scale, multi-tenant 24x7 SOC environment,…
Added 3 mins ago
C
Regional Maintenance Manager
CBRE
Des Moines, IA
- $200,000 to $210,000 USD / year
…workplace environment that embraces diversity. Come join our global network of professionals supporting client operations across CBRE. Looking for a rewarding career in…
Added 3 mins ago
Senior Financial Planning & Analysis Manager
Cornerstone OnDemand
Des Moines, IA
Support software capitalization analysis with Accounting and track engineering efficiency metrics (e.g., R&D as a percent of revenue, cost per engineer)
Added 3 mins ago
Network and Systems Engineer III – IT Solutions Implementor
Amentum
Des Moines, IA
Amentum seeks a Network and Systems Engineer III – IT Solutions Implementor to provide IT solutions and support (remotely), for Amentum programs and projects worldwide. This is a…
Added 3 mins ago
Tech Lead
LEIDOS, INC.
Chantilly, VA
…Service (SaaS) offerings. In the role, you will be the lead engineer of a team taking requirements through design and technical implementation to delivery, participate in…
Added 3 mins ago
SATCOM IP Network Support Engineer III
LEIDOS, INC.
Shiloh, IL
…opening in our Enterprise SATCOM Gateway Services (ESGS) for a Network Engineer at Scott AFB,…
Added 3 mins ago
SATCOM IP Network Support Engineer III
LEIDOS, INC.
Shiloh, IL
…opening in our Enterprise SATCOM Gateway Services (ESGS) for a Network Engineer at Scott AFB,…
Added 3 mins ago
SATCOM IP Network Support Engineer III
LEIDOS, INC.
Shiloh, IL
…opening in our Enterprise SATCOM Gateway Services (ESGS) for a Network Engineer at Scott AFB,…
Added 4 mins ago
Senior Engineer
Best Buy
Richfield, MN
As an Engineer Senior on the RMN DevOps team, you will design, build, and operate secure, scalable cloud platforms that support Retail Media Network products and services. You will leverage…
Added 5 mins ago
Sr. Solutions Engineer, West
Keyfactor, Inc.
Remote, United States
The Senior Solutions Engineer is responsible for leading technical discussions and solution development for key accounts, providing advanced technical guidance. Mentor junior team members…
Added 6 mins ago
Senior Software Engineer
Destination Pet LLC
Remote, United States
…families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring creative innovation every day. We are revolutionizing the pet industry. Join…
Added 6 mins ago
System Administrator
Gates Corporation
Siloam Springs, AR
…transmission solutions. We push the boundaries of material science to engineer solutions that continually exceed customer…
Added 7 mins ago
Senior Networking Architect
NVIDIA USA
CA
…years. The next unit of computing is the datacenter, and the network makes it all possible. NVIDIA is looking to grow its networking architecture team with people passionate about…
Added 8 mins ago
Sr. Software Engineer, Linux Kernel
SpaceXSI
Palo Alto, CA · Seattle, WA
…directly with the core hardware of the supercomputer and its network fabric. Our mission is to expose the full capability of that hardware - limited only by physics - to the rest of the…
Added 8 mins ago
Senior IT Systems & Integration Engineer
Appliance Replacement, Inc
Burlington, NJ
Multi-Housing Depot is seeking a versatile, hands-on Senior IT Systems & Integration Engineer to support, develop, and optimize the critical technology systems underlying our business…
Added 8 mins ago
Cloud Cyber Engineer (Linux)
CACI
Sterling, VA · Denver, CO · Sterling · Denver
CACI/BITS is seeking a Cyber Security Engineer to support our Makalu contract. If you are interested and passionate about working as part of a modern, fast-paced agile software development…
Added 9 mins ago
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Sales Engineer
Actalent
East Lansing, MI
- $120,000 to $140,000 USD / year
The Sales Engineer will lead new business development for a specialized testing laboratory, with a strong focus on large-scale powertrain and drivetrain testing programs. This role centers…
Added 9 mins ago
Manufacturing Process Engineer
Actalent
Manchester, CT
Hiring for a Manufacturing Process Engineer in Manchester, CT
Added 9 mins ago
A
Supplier Development Engineer
Actalent
West Hartford, CT
- $90,000 to $118,000 USD / year
Hiring for a Supplier Development Engineer in West Hartford, CT

Closed listing

Varsity Technologies

Client Engineer

San Francisco, CA, United States

$75,000 to $90,000 USD / year

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: $75,000 to $90,000 USD / year
Experience: 3 to 5 years of experience in IT support, with demonstrated experience resolving escalated or complex issues in a managed services environment.
Posting language: English
Posted: Nov 4, 2026

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Original job description

Archived listing. The details below describe a past opening.

Varsity, a company under Treeline, is looking for a Client Engineer to handle complex technical issues across both remote and onsite client environments. Based in the Bay area, this is a hybrid role that combines senior-level remote support work with direct, in-person client engagement in the field. You will pick up escalations from Specialist I, work through root cause on complex problems, and travel to client sites across the Bay area as needed to deploy technology, resolve issues, and build client relationships in person. Beyond technical depth, this role requires someone who is genuinely at ease with people: able to walk into a client environment, read the room quickly, and communicate clearly and professionally whether you are speaking with an executive or an individual end user. Strong independent judgment, a valid driver's license, and the ability to manage ambiguity in both remote and field settings are all essential.

ABOUT US

Varsity is a technology services company operating as part of Treeline. Treeline is building a comprehensive software stack to transform traditional Managed Service Providers into a software-defined model powered by automation and AI. Together, our work is grounded in the belief that organizations deserve technology partners who combine deep expertise with a genuine commitment to the people they serve. We help clients in the nonprofit, education, and healthcare sectors make strategic technology decisions that create real impact in their communities. Developing and implementing great solutions requires both proven methodology and people who place a high value on delivering exceptional service.

Requirements

DUTIES AND RESPONSIBILITIES

Escalation Resolution: Receive and resolve tickets escalated from Specialist I, taking full ownership from intake through root-cause resolution and client communication.
Triage and Scope Assessment: Quickly assess escalated issues to determine whether resolution is achievable remotely or requires an onsite visit, and whether it can be resolved promptly or requires a structured, longer-cycle approach. Communicate scope and timeline clearly to clients and internal stakeholders.
Onsite Field Support: Travel to client sites across the Bay area as needed to deploy technology, resolve issues that require hands-on work, and maintain strong in-person client relationships.
Audience Awareness: Calibrate communication and prioritization to the person you are supporting. Managers and executives have different needs and expectations than individual end users, and you will adjust accordingly without being prompted.
Infrastructure-Layer Troubleshooting: Diagnose and resolve issues at the infrastructure level including M365 tenant configuration, networking, endpoint management at scale, and cross-system dependencies.
M365 Administration: Manage complex administration tasks across Exchange, SharePoint, Teams, and Entra ID/AAD, including policy configuration, permissions, and cross-tenant issues.
macOS Support: Provide advanced macOS support across security and system settings, application deployment and management, MDM tools and Apple Business Manager, application syncing and integration with iOS and Apple Cloud, and resolution of complex security and login issues.
Networking: Troubleshoot DNS, DHCP, VPN, and firewall issues across client environments and coordinate with network vendors when needed.
AI Platform Support: Support end users and client organizations working with generative AI platforms including Microsoft Copilot, Google Gemini, ChatGPT, and Claude. Apply working knowledge of prompt techniques and the underlying technologies behind these tools to troubleshoot and advise effectively.
Client Communication: Communicate directly with client contacts and end users on complex issues, setting expectations, explaining technical findings clearly, and maintaining trust through longer resolution cycles.
Tooling: Work within our PSA and RMM platforms to manage escalated work, maintain accurate records, and support reporting visibility across client accounts.
Documentation: Produce thorough, reusable documentation on complex resolutions, configurations, and recurring patterns, leaving the environment better than you found it.
Multi-Client Environment Management: Maintain working knowledge of multiple client environments simultaneously and recognize when an issue in one environment may reflect a pattern elsewhere.

QUALIFICATIONS

To perform this job successfully, a candidate must be able to perform each essential duty satisfactorily and be in possession of the following minimum qualifications:

3 to 5 years of experience in IT support, with demonstrated experience resolving escalated or complex issues in a managed services environment.
Based in the Bay area, with a valid driver's license and reliable personal transportation for client site visits.
Strong hands-on M365 administration: Exchange, SharePoint, Teams, Entra ID/AAD, including policy, permissions, and tenant-level configuration.
Advanced macOS support experience: security and system settings, application deployment, MDM tools, Apple Business Manager, iOS and Apple Cloud integration, and complex login and security issue resolution.
Experience troubleshooting networking issues: DNS, DHCP, VPN, and firewall concepts beyond the basics.
Solid working knowledge of generative AI platforms including Copilot, Gemini, ChatGPT, and Claude, with applied experience in prompt techniques and a clear understanding of the underlying technologies.
Proficiency with RMM and PSA platforms; willingness to learn our specific tooling quickly.
Ability to quickly assess whether an issue requires remote or onsite resolution and whether it can be resolved promptly or requires a longer-cycle approach.
Strong communication skills with demonstrated ability to adapt tone, detail level, and prioritization when supporting individual users, managers, and executives.
Strong interpersonal skills; able to build rapport with clients quickly and maintain professional, trusted relationships across a variety of personalities and seniority levels.
Comfortable representing the company in person at client sites; presents professionally and communicates with confidence in face-to-face settings.
Methodical approach to ambiguous problems: diagnose before you fix, document as you go.
Certifications such as CompTIA Network+, Security+, Microsoft 365 Administrator (MS-102), or equivalent are preferred.
Experience supporting multi-client MSP environments strongly preferred.

Benefits

WHY WORK WITH US

We are a small, highly effective team that values impactful execution, modern tooling, and minimal bureaucracy. Communication is open, collaboration is genuine, and the work is meaningful. A few other things that define how we operate:

We offer a competitive salary, comprehensive benefits package, flexible working conditions, and the chance to be part of a team that takes its work seriously.
We are an agile organization and we are always improving.
We believe our people are what make us effective.
Every individual is responsible for doing their part and supporting the team around them.
Our benefits are designed to support the health and wellness of employees and their families.
We are committed to using technology to make a real difference for the organizations we serve.
We offer 100% Medical/Dental/Vision.
Pay range for this role: $75,000 to $90,000 per year, based on experience.

We are an equal opportunity employer and welcome candidates from all backgrounds to apply. If you are an ambitious individual who wants to build a career in the evolving IT managed services landscape, then we would love to hear from you.

Note: Background checks will be performed as a condition of employment.

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