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Added 2 mins ago
Senior Software Engineer
FanDuel
Jersey City, NJ
As a Senior Software Engineer within FanDuel’s Risk and Trading Technology team, you will be an essential part of a cross functional agile team that directly impacts our business. You will…
Added 5 mins ago
R&D Engineer - Reels
Pure Fishing
Columbia, SC
…on the water. At Pure Fishing we have high expectations for Execution, we strive to Empower our people every day, expect and encourage…
Added 5 mins ago
Lead Value Engineer - CGPR
Celonis
NY
As a Lead Value Engineer, you are a "go-to" execution expert within our CPG go-to-market organization. You will move beyond standard process optimization to link Celonis' Process…
Added 7 mins ago
Mechanical Engineer Internship
Fisica, Inc
Simi Valley, CA
Perform laboratory activities including test planning, execution, data acquisition, and analysis.
Added 8 mins ago
Mechanical Engineer III or IV
Voyager Technologies, Inc.
San Diego, CA
Write environmental test procedures (TVAC, sine/random vibration, shock) and support test execution and data review.
Added 9 mins ago
Senior AWS Database Migration Architect / Engineer
NTT DATA Services
Charlotte, NC
We are currently seeking a Senior AWS Database Migration Architect / Engineer to join our team in Charlotte, North Carolina (US-NC), United States (US).
Added 9 mins ago
Substation Senior Engineer
Electrical Consultants, Inc.
Portland, OR
ECI has an immediate opening for a substation senior engineer in our Portland, OR office (physically located in Tigard, OR). Responsibilities include the conceptual, preliminary and final…
Added 10 mins ago
Core Scrum Master
STC
United States
…improvement. The Scrum Master acts as a bridge between technical execution and the strategic flow managed by the Release Train Engineer (RTE). Note: Two (2) Scrum Master positions are…
Added 10 mins ago
TL
Senior Engineer, Buildings
T.Y. Lin International
NY
- $105,000 to $115,000 USD / year
6-10 years of experience in the execution of residential, commercial, or institutional buildings projects as a Structural Engineer is required; experience with private residential projects…
Added 12 mins ago
A
Travel Control Systems Engineer
Actalent
Washington, DC
- $39 to $50 USD / hour
Job Title: Controls Systems EngineerJob DescriptionThe Controls Systems Engineer role is a full-time, travel-based position that moves from project to project, with typical assignments…
Added 12 mins ago
A
Travel Control Systems Engineer
Actalent
Phoenix, AZ
- $39 to $50 USD / hour
Job Title: Controls Systems EngineerJob DescriptionThe Controls Systems Engineer role is a full-time, travel-based position that moves from project to project, with typical assignments…
Added 12 mins ago
A
Travel Control Systems Engineer
Actalent
Columbus, OH
- $39 to $50 USD / hour
Job Title: Controls Systems EngineerJob DescriptionThe Controls Systems Engineer role is a full-time, travel-based position that moves from project to project, with typical assignments…
Added 12 mins ago
A
Travel Control Systems Engineer
Actalent
Atlanta, GA
- $39 to $50 USD / hour
Job Title: Controls Systems EngineerJob DescriptionThe Controls Systems Engineer role is a full-time, travel-based position that moves from project to project, with typical assignments…
Added 12 mins ago
A
Travel Control Systems Engineer
Actalent
Chicago, IL
- $39 to $50 USD / hour
Job Title: Controls Systems EngineerJob DescriptionThe Controls Systems Engineer role is a full-time, travel-based position that moves from project to project, with typical assignments…
Added 12 mins ago
A
Travel Control Systems Engineer
Actalent
Denver, CO
- $39 to $50 USD / hour
Job Title: Controls Systems EngineerJob DescriptionThe Controls Systems Engineer role is a full-time, travel-based position that moves from project to project, with typical assignments…
Added 12 mins ago
A
Travel Control Systems Engineer
Actalent
Dallas, TX
- $39 to $50 USD / hour
Job Title: Controls Systems EngineerJob DescriptionThe Controls Systems Engineer role is a full-time, travel-based position that moves from project to project, with typical assignments…
Added 13 mins ago
T
Project Delivery Group Manager
TKDA
Bloomington, MN
- $145,600 to $190,320 USD / year
…establish consistent expectations for project planning and execution, and help teams deliver work with discipline across scope, schedule, budget, quality, risk, and…
Added 14 mins ago
TI
Combat Systems Port Engineer
T-Solutions, Inc.
Norfolk, VA
- $102,000 to $120,000 USD / year
Monitor industrial availability execution and support Government efforts to control quality, schedule, and cost.
Added 14 mins ago
S
Project Controls Engineer
SIRIS
Washington, DC
- $75,000 to $85,000 USD / year
SIRIS, LLC is seeking a detail-oriented Project Controls Engineer to support construction and modernization activities at the Library of Congress's James Madison Memorial Building in…
Added 16 mins ago
Semiconductor Process Engineer
BAE Systems
Nashua, NH
…In this role, you will contribute to team efforts to sustain/support process and new equipment qualification activities by working closely with Process Integration and Production groups,…
Added 16 mins ago
Project Rigging Engineer
Bechtel Corporation
Port Arthur, TX
The Rigging Engineer is based to Bechtel Equipment Operations, Inc. reports to the Lead Rigging Engineer and provides operational and technical support to Bechtel rigging superintendents,…
Added 16 mins ago
AS
Principal Software Engineering
AT&T Services, Inc.
Remote, United States
- $174,100 to $261,100 USD / year
…strategic thinking, AI expertise, technical architecture, and execution capability to solve complex business problems. This leader will identify transformational opportunities, architect…
Added 17 mins ago
SAP SCM Software Test Engineer
CACI, INC.-FEDERAL
Remote, United States
…integration. We're looking for an accomplished Software Test Engineer to execute hands-on manual testing for this large-scale SAP implementation. Your expertise in test execution and SAP…
Added 17 mins ago
NeoLoad Performance Test Engineer
CACI, INC.-FEDERAL
Remote, United States
We are seeking a NeoLoad Performance Test Engineer to design, execute, and analyze load, stress, endurance, and scalability tests across JTMS applications, interfaces, and integrated…
Added 18 mins ago
Sr Project Manager
MasTec Inc
BOISE, ID
…quality, labor, material, scope, client interaction, and overall execution of all…

Closed listing

Varsity Technologies

Client Engineer

San Francisco, CA, United States

$75,000 to $90,000 USD / year

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Pay: $75,000 to $90,000 USD / year
Experience: 3 to 5 years of experience in IT support, with demonstrated experience resolving escalated or complex issues in a managed services environment.
Posting language: English
Posted: Nov 4, 2026

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Original job description

Archived listing. The details below describe a past opening.

Varsity, a company under Treeline, is looking for a Client Engineer to handle complex technical issues across both remote and onsite client environments. Based in the Bay area, this is a hybrid role that combines senior-level remote support work with direct, in-person client engagement in the field. You will pick up escalations from Specialist I, work through root cause on complex problems, and travel to client sites across the Bay area as needed to deploy technology, resolve issues, and build client relationships in person. Beyond technical depth, this role requires someone who is genuinely at ease with people: able to walk into a client environment, read the room quickly, and communicate clearly and professionally whether you are speaking with an executive or an individual end user. Strong independent judgment, a valid driver's license, and the ability to manage ambiguity in both remote and field settings are all essential.

ABOUT US

Varsity is a technology services company operating as part of Treeline. Treeline is building a comprehensive software stack to transform traditional Managed Service Providers into a software-defined model powered by automation and AI. Together, our work is grounded in the belief that organizations deserve technology partners who combine deep expertise with a genuine commitment to the people they serve. We help clients in the nonprofit, education, and healthcare sectors make strategic technology decisions that create real impact in their communities. Developing and implementing great solutions requires both proven methodology and people who place a high value on delivering exceptional service.

Requirements

DUTIES AND RESPONSIBILITIES

Escalation Resolution: Receive and resolve tickets escalated from Specialist I, taking full ownership from intake through root-cause resolution and client communication.
Triage and Scope Assessment: Quickly assess escalated issues to determine whether resolution is achievable remotely or requires an onsite visit, and whether it can be resolved promptly or requires a structured, longer-cycle approach. Communicate scope and timeline clearly to clients and internal stakeholders.
Onsite Field Support: Travel to client sites across the Bay area as needed to deploy technology, resolve issues that require hands-on work, and maintain strong in-person client relationships.
Audience Awareness: Calibrate communication and prioritization to the person you are supporting. Managers and executives have different needs and expectations than individual end users, and you will adjust accordingly without being prompted.
Infrastructure-Layer Troubleshooting: Diagnose and resolve issues at the infrastructure level including M365 tenant configuration, networking, endpoint management at scale, and cross-system dependencies.
M365 Administration: Manage complex administration tasks across Exchange, SharePoint, Teams, and Entra ID/AAD, including policy configuration, permissions, and cross-tenant issues.
macOS Support: Provide advanced macOS support across security and system settings, application deployment and management, MDM tools and Apple Business Manager, application syncing and integration with iOS and Apple Cloud, and resolution of complex security and login issues.
Networking: Troubleshoot DNS, DHCP, VPN, and firewall issues across client environments and coordinate with network vendors when needed.
AI Platform Support: Support end users and client organizations working with generative AI platforms including Microsoft Copilot, Google Gemini, ChatGPT, and Claude. Apply working knowledge of prompt techniques and the underlying technologies behind these tools to troubleshoot and advise effectively.
Client Communication: Communicate directly with client contacts and end users on complex issues, setting expectations, explaining technical findings clearly, and maintaining trust through longer resolution cycles.
Tooling: Work within our PSA and RMM platforms to manage escalated work, maintain accurate records, and support reporting visibility across client accounts.
Documentation: Produce thorough, reusable documentation on complex resolutions, configurations, and recurring patterns, leaving the environment better than you found it.
Multi-Client Environment Management: Maintain working knowledge of multiple client environments simultaneously and recognize when an issue in one environment may reflect a pattern elsewhere.

QUALIFICATIONS

To perform this job successfully, a candidate must be able to perform each essential duty satisfactorily and be in possession of the following minimum qualifications:

3 to 5 years of experience in IT support, with demonstrated experience resolving escalated or complex issues in a managed services environment.
Based in the Bay area, with a valid driver's license and reliable personal transportation for client site visits.
Strong hands-on M365 administration: Exchange, SharePoint, Teams, Entra ID/AAD, including policy, permissions, and tenant-level configuration.
Advanced macOS support experience: security and system settings, application deployment, MDM tools, Apple Business Manager, iOS and Apple Cloud integration, and complex login and security issue resolution.
Experience troubleshooting networking issues: DNS, DHCP, VPN, and firewall concepts beyond the basics.
Solid working knowledge of generative AI platforms including Copilot, Gemini, ChatGPT, and Claude, with applied experience in prompt techniques and a clear understanding of the underlying technologies.
Proficiency with RMM and PSA platforms; willingness to learn our specific tooling quickly.
Ability to quickly assess whether an issue requires remote or onsite resolution and whether it can be resolved promptly or requires a longer-cycle approach.
Strong communication skills with demonstrated ability to adapt tone, detail level, and prioritization when supporting individual users, managers, and executives.
Strong interpersonal skills; able to build rapport with clients quickly and maintain professional, trusted relationships across a variety of personalities and seniority levels.
Comfortable representing the company in person at client sites; presents professionally and communicates with confidence in face-to-face settings.
Methodical approach to ambiguous problems: diagnose before you fix, document as you go.
Certifications such as CompTIA Network+, Security+, Microsoft 365 Administrator (MS-102), or equivalent are preferred.
Experience supporting multi-client MSP environments strongly preferred.

Benefits

WHY WORK WITH US

We are a small, highly effective team that values impactful execution, modern tooling, and minimal bureaucracy. Communication is open, collaboration is genuine, and the work is meaningful. A few other things that define how we operate:

We offer a competitive salary, comprehensive benefits package, flexible working conditions, and the chance to be part of a team that takes its work seriously.
We are an agile organization and we are always improving.
We believe our people are what make us effective.
Every individual is responsible for doing their part and supporting the team around them.
Our benefits are designed to support the health and wellness of employees and their families.
We are committed to using technology to make a real difference for the organizations we serve.
We offer 100% Medical/Dental/Vision.
Pay range for this role: $75,000 to $90,000 per year, based on experience.

We are an equal opportunity employer and welcome candidates from all backgrounds to apply. If you are an ambitious individual who wants to build a career in the evolving IT managed services landscape, then we would love to hear from you.

Note: Background checks will be performed as a condition of employment.

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