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Added 1 min ago
Principal Power Platform Engineer (R-19961)
Dun & Bradstreet
Center Valley, PA
The Principal Power Platform Engineer is responsible for designing and implementing intelligent, scalable and secure solutions built on Microsoft Power Platform with a strong focus on…
Added 1 min ago
D&
Principal Power Platform Engineer (R-19961)
Dun & Bradstreet
Florham Park, NJ
- $147,000 to $247,000 USD / year
The Principal Power Platform Engineer is responsible for designing and implementing intelligent, scalable and secure solutions built on Microsoft Power Platform with a strong focus on…
Added 4 mins ago
Forward Deployed Engineer
Pramaana Labs
Palo Alto, CA
…make the results reliable enough to use? As a Forward Deployed Engineer, you'll work where applied research, software engineering and customer problems meet. Alongside Pramaana engineers…
Added 4 mins ago
KC
Associate Test Engineer, Analytical Instrumentation
KLA Corporation
Milpitas, CA
- $28.85 to $49.04 USD / hour
…complying with all applicable federal and state minimum wage requirements where applicable. If applicable, your recruiter can share more about the specific pay range for your preferred…
Added 6 mins ago
Lead AI Engineer
Bigbear.ai
UNAVAILABLE
BigBear.ai is looking for a Lead AI Engineer to drive the design, development, and deployment of generative AI and agentic systems for mission-critical Department of War (DoW) operations.…
Added 6 mins ago
Associate Data Engineer
Casey's
Ankeny, IA
We are looking for an Associate Data Engineer who is curious, collaborative, and motivated to grow as an engineer. You will pair with experienced team members to develop data pipelines and…
Added 6 mins ago
Software Engineer
Guidewire Software, Inc. (US)
Exton, PA
As a Software Engineer, you will play a pivotal role in designing and developing scalable data platforms and analytics SaaS services in the public cloud. We seek expertise in the modern Big…
Added 7 mins ago
Cloud Patch Engineer
NTT DATA Services
jacksonvile, FL
We are currently seeking a Cloud Patch Engineer to join our team in jacksonvile, Florida (US-FL), United States (US).
Added 7 mins ago
Software Engineer
Aristocrat Technologies Inc
Reno, NV
We are seeking a motivated Software Engineer to design, develop, test, debug, and maintain software supporting our game development initiatives. This role focuses on development centered…
Added 7 mins ago
SW
Water Resource Control Engineer
State Water Resources Control Board
CA
- $6,488 to $12,152 USD / month
…Branch has one (1) open position for Water Resource Control Engineer (WRCE) in the Glendale Office. The position is in the Metropolitan District, which provides regulatory oversight to…
Added 7 mins ago
CH
Construction Quality Supervisor
CA High Speed Rail Authority
CA
- $13,892 to $15,782 USD / month
Under the general direction of the California High-Speed Rail Authority’s (Authority) Principal Transportation Engineer, the Supervising Transportation Engineer is responsible for assigned…
Added 8 mins ago
Senior Network Engineer
University of Massachusetts
MA
The Senior Network Engineer is accountable for delivering reliable, secure, resilient, and continuously improving enterprise networking services that enable the University's academic,…
Added 9 mins ago
Technical Consulting Engineer - Wireless
Cisco Systems, Inc.
RTP, NC
As a Technical Consulting Engineer, you will play a critical role in ensuring customer success by resolving complex wireless networking challenges. You will take ownership of high-level…
Added 9 mins ago
Technical Consulting Engineer - Enterprise Switching
Cisco Systems, Inc.
RTP, NC
As a Technical Consulting Engineer, you will apply your technical expertise to conduct advanced troubleshooting and resolve complex customer issues within Security and Networking…
Added 10 mins ago
Technical Consulting Engineer - Architecture
Cisco Systems, Inc.
RTP, NC
As a Technical Consulting Engineer within the Core Architecture and Technology Solutions (CATS) team, you will serve as a vital technical authority, ensuring our customers’ security and…
Added 10 mins ago
Solutions Engineer - Security
Cisco Systems, Inc.
Remote, United States
Join Team Cisco! We're looking for an outstanding Solutions Engineer to help us serve those who serve - the state agencies, local governments, school districts, and higher education…
Added 11 mins ago
K
Staff Solutions Engineer
Kong
Remote, United States
- $220,000 to $250,000 USD / year
Are you ready to sit at the epicenter of the API and AI connectivity revolution? As a Staff Solutions Engineer at Kong, you won’t just be selling a platform - you’ll be a trusted technical…
Added 11 mins ago
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Enterprise Security Engineer - R01573019
Brillio
NY
- $120,000 to $130,000 USD / year
Added 11 mins ago
Software Engineer, Network Engineering
Cisco Systems, Inc.
San Jose, CA · Milpitas, CA
As a Software Engineer, you will drive CVIS, along with end-to-end solution testing, RA certification, GPU debugging, network behavior analysis, performance profiling and bottleneck…
Added 11 mins ago
Director of Creative Technologies
UVA Health
Charlottesville, VA
Delivering high-quality work at speed, using AI and efficient production workflows to engineer polished, custom experiences on the timelines that fundraising and engagement work demands.
Added 12 mins ago
Low Latency Trading Infrastructure Engineer
Citibank, N.A.
United States
The Low Latency Trading Infrastructure Engineer is a rare combination of deep technical specialist and mission-critical operator - a professional whose expertise sits at the intersection of…
Added 12 mins ago
Full Stack Developer
Stefanini Group
Dearborn, MI
Stefanini is looking for a Full Stack Engineer, Dearborn, MI
Added 12 mins ago
PIC Process Integration Engineer
Nokia
United States
…driven and collaborative Process Integration / Fab Start-Up engineer to join our PIC Product Integration…
Added 12 mins ago
Engineering Leadership Program Engineer (Computer Engineering/Electrical) - Class of 2027
General Dynamics Mission Systems, Inc
Pittsfield, MA
…Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is…
Added 12 mins ago
Manufacturing Engineer
General Dynamics Mission Systems, Inc
Pittsfield, MA
…the operations/manufacturing organization. The Manufacturing Engineer will develop strong communications with internal teams to estimate manufacturing costs, determine time standards and…

Closed listing

Varsity Technologies

Client Engineer

San Francisco, CA, United States

$75,000 to $90,000 USD / year

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: $75,000 to $90,000 USD / year
Experience: 3 to 5 years of experience in IT support, with demonstrated experience resolving escalated or complex issues in a managed services environment.
Posting language: English
Posted: Nov 4, 2026

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Original job description

Archived listing. The details below describe a past opening.

Varsity, a company under Treeline, is looking for a Client Engineer to handle complex technical issues across both remote and onsite client environments. Based in the Bay area, this is a hybrid role that combines senior-level remote support work with direct, in-person client engagement in the field. You will pick up escalations from Specialist I, work through root cause on complex problems, and travel to client sites across the Bay area as needed to deploy technology, resolve issues, and build client relationships in person. Beyond technical depth, this role requires someone who is genuinely at ease with people: able to walk into a client environment, read the room quickly, and communicate clearly and professionally whether you are speaking with an executive or an individual end user. Strong independent judgment, a valid driver's license, and the ability to manage ambiguity in both remote and field settings are all essential.

ABOUT US

Varsity is a technology services company operating as part of Treeline. Treeline is building a comprehensive software stack to transform traditional Managed Service Providers into a software-defined model powered by automation and AI. Together, our work is grounded in the belief that organizations deserve technology partners who combine deep expertise with a genuine commitment to the people they serve. We help clients in the nonprofit, education, and healthcare sectors make strategic technology decisions that create real impact in their communities. Developing and implementing great solutions requires both proven methodology and people who place a high value on delivering exceptional service.

Requirements

DUTIES AND RESPONSIBILITIES

Escalation Resolution: Receive and resolve tickets escalated from Specialist I, taking full ownership from intake through root-cause resolution and client communication.
Triage and Scope Assessment: Quickly assess escalated issues to determine whether resolution is achievable remotely or requires an onsite visit, and whether it can be resolved promptly or requires a structured, longer-cycle approach. Communicate scope and timeline clearly to clients and internal stakeholders.
Onsite Field Support: Travel to client sites across the Bay area as needed to deploy technology, resolve issues that require hands-on work, and maintain strong in-person client relationships.
Audience Awareness: Calibrate communication and prioritization to the person you are supporting. Managers and executives have different needs and expectations than individual end users, and you will adjust accordingly without being prompted.
Infrastructure-Layer Troubleshooting: Diagnose and resolve issues at the infrastructure level including M365 tenant configuration, networking, endpoint management at scale, and cross-system dependencies.
M365 Administration: Manage complex administration tasks across Exchange, SharePoint, Teams, and Entra ID/AAD, including policy configuration, permissions, and cross-tenant issues.
macOS Support: Provide advanced macOS support across security and system settings, application deployment and management, MDM tools and Apple Business Manager, application syncing and integration with iOS and Apple Cloud, and resolution of complex security and login issues.
Networking: Troubleshoot DNS, DHCP, VPN, and firewall issues across client environments and coordinate with network vendors when needed.
AI Platform Support: Support end users and client organizations working with generative AI platforms including Microsoft Copilot, Google Gemini, ChatGPT, and Claude. Apply working knowledge of prompt techniques and the underlying technologies behind these tools to troubleshoot and advise effectively.
Client Communication: Communicate directly with client contacts and end users on complex issues, setting expectations, explaining technical findings clearly, and maintaining trust through longer resolution cycles.
Tooling: Work within our PSA and RMM platforms to manage escalated work, maintain accurate records, and support reporting visibility across client accounts.
Documentation: Produce thorough, reusable documentation on complex resolutions, configurations, and recurring patterns, leaving the environment better than you found it.
Multi-Client Environment Management: Maintain working knowledge of multiple client environments simultaneously and recognize when an issue in one environment may reflect a pattern elsewhere.

QUALIFICATIONS

To perform this job successfully, a candidate must be able to perform each essential duty satisfactorily and be in possession of the following minimum qualifications:

3 to 5 years of experience in IT support, with demonstrated experience resolving escalated or complex issues in a managed services environment.
Based in the Bay area, with a valid driver's license and reliable personal transportation for client site visits.
Strong hands-on M365 administration: Exchange, SharePoint, Teams, Entra ID/AAD, including policy, permissions, and tenant-level configuration.
Advanced macOS support experience: security and system settings, application deployment, MDM tools, Apple Business Manager, iOS and Apple Cloud integration, and complex login and security issue resolution.
Experience troubleshooting networking issues: DNS, DHCP, VPN, and firewall concepts beyond the basics.
Solid working knowledge of generative AI platforms including Copilot, Gemini, ChatGPT, and Claude, with applied experience in prompt techniques and a clear understanding of the underlying technologies.
Proficiency with RMM and PSA platforms; willingness to learn our specific tooling quickly.
Ability to quickly assess whether an issue requires remote or onsite resolution and whether it can be resolved promptly or requires a longer-cycle approach.
Strong communication skills with demonstrated ability to adapt tone, detail level, and prioritization when supporting individual users, managers, and executives.
Strong interpersonal skills; able to build rapport with clients quickly and maintain professional, trusted relationships across a variety of personalities and seniority levels.
Comfortable representing the company in person at client sites; presents professionally and communicates with confidence in face-to-face settings.
Methodical approach to ambiguous problems: diagnose before you fix, document as you go.
Certifications such as CompTIA Network+, Security+, Microsoft 365 Administrator (MS-102), or equivalent are preferred.
Experience supporting multi-client MSP environments strongly preferred.

Benefits

WHY WORK WITH US

We are a small, highly effective team that values impactful execution, modern tooling, and minimal bureaucracy. Communication is open, collaboration is genuine, and the work is meaningful. A few other things that define how we operate:

We offer a competitive salary, comprehensive benefits package, flexible working conditions, and the chance to be part of a team that takes its work seriously.
We are an agile organization and we are always improving.
We believe our people are what make us effective.
Every individual is responsible for doing their part and supporting the team around them.
Our benefits are designed to support the health and wellness of employees and their families.
We are committed to using technology to make a real difference for the organizations we serve.
We offer 100% Medical/Dental/Vision.
Pay range for this role: $75,000 to $90,000 per year, based on experience.

We are an equal opportunity employer and welcome candidates from all backgrounds to apply. If you are an ambitious individual who wants to build a career in the evolving IT managed services landscape, then we would love to hear from you.

Note: Background checks will be performed as a condition of employment.

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