Embroidery Operator

Position Summary The Embroidery Operator plays a critical role in delivering exceptional quality and craftsmanship for the uniforms and equipment worn by the First Responders we proudly serve. This position is responsible for the accurate and timely customization of garments and equipment through embroidery, heat press application, engraving, emblem placement, and related production activities. The Embroidery Operator ensures every item leaving production meets Superior Uniform Sales' standards for quality, professionalism, and execution. Essential Responsibilities · Perform all garment and equipment customization functions accurately and efficiently. · Operate industrial embroidery, sewing, engraving, and heat press equipment safely and effectively. · Interpret and execute Production Queue documentation, ensuring correct products, quantities, colors, customization requirements, and placement specifications. · Prepare garments and materials for production activities. · Monitor machinery for operational issues, identify equipment concerns, and communicate delays or problems to leadership. · Maintain daily production goals while ensuring exceptional workmanship and quality standards. · Audit completed work against production documentation to ensure 100% order accuracy. · Maintain a clean, organized, and safe work environment. · Collaborate with Production, Sales, and Branch Operations teams to support customer expectations and service levels. · Support additional operational needs and cross-functional initiatives as business demands require. Key Performance Indicators · Production Throughput and Productivity · Customization Accuracy · Quality and Defect Reduction · On-Time Completion and Turnaround Performance · Machine Utilization and Equipment Care · Safety Compliance · Customer Satisfaction Core Competencies · Attention to Detail · Craftsmanship & Technical Skill · Quality Focus · Problem Solving · Teamwork & Collaboration · Adaptability & Continuous Learning · Accountability & Execution Qualifications · High School Diploma or GED equivalent required. · Previous experience in embroidery, tailoring, alterations, production, or similar environments strongly preferred. · &nb