Lead Digital Workplace Engineer

Why Valvoline Global Operations?

At Valvoline Global Operations, we’re proud to be The Original Motor Oil, but we’ve never rested on being first. Founded in 1866, we introduced the world’s first branded motor oil, staking our claim as a pioneer in the automotive and industrial solutions industry. Today, as an affiliate of Aramco, one of the world’s largest integrated energy and chemicals companies, we are driven by innovation and committed to creating sustainable solutions for a better future.

With a global presence, we develop future-ready products and provide best-in-class services for our partners around the world. For us, originality isn’t just about where we began; it’s about where we’re headed and how we’ll lead the way. We are originality in motion.

Our corporate values - Care, Integrity, Passion, Unity, and Excellence - are at the heart of everything we do. These values define how we operate, how we treat one another, and how we engage with our partners, customers, and the communities we serve. At Valvoline Global, we are united in our commitment to:

• Treating everyone with care.
• Acting with unwavering integrity.
• Striving for excellence in all endeavors.
• Delivering on our commitments with passion.
• Collaborating as one unified team.

When you join Valvoline Global, you’ll become part of a culture that celebrates creativity, innovation, and excellence. Together, we’re shaping the future of automotive and industrial solutions.

Job Purpose

The Lead Digital Workplace Engineer serves as the technical owner of Valvoline Global's endpoint platform and provides leadership for endpoint engineering services. This role is accountable for endpoint strategy, architecture, engineering governance, security, compliance, service reliability, lifecycle management, and continuous improvement across endpoint technologies. The position establishes platform standards, drives modernization initiatives, develops engineering talent, and ensures endpoint services effectively support business operations while meeting security and compliance objectives. The role partners closely with Cyber Security, Enterprise Architecture, Infrastructure, Service Management, Digital Workplace Operations, the Service Desk, vendors, and business stakeholders to deliver a secure, scalable, and supportable endpoint environment.

How You Make an Impact (Job Accountabilities)

Endpoint Platform Ownership & Strategy (30%)

• Own endpoint platform strategy, architecture, governance, standards, and lifecycle management across Windows, macOS, iOS/iPadOS, Android, Microsoft Intune, Windows Autopilot, and related digital workplace technologies.
• Define and maintain platform roadmaps, modernization priorities, lifecycle strategies, and engineering standards.
• Serve as the designated technical authority for endpoint platform architecture, engineering practices, technology standards, and roadmap decisions.
• Evaluate emerging technologies and recommend investments that improve security, user experience, operational efficiency, scalability, and business value.
• Ensure endpoint services align with business objectives, cybersecurity requirements, and enterprise technology standards.

Endpoint Security, Compliance & Risk Management (20%)

• Lead endpoint security and compliance engineering, including security baselines, device compliance, endpoint protection, vulnerability remediation, encryption, application control, and privilege management.
• Partner with Cyber Security and Governance teams to identify, prioritize, and remediate endpoint-related risks.
• Establish technical controls, engineering standards, and compliance processes that support audit, regulatory, and security requirements.
• Drive measurable improvements in endpoint security posture and operational risk reduction.

Technical Leadership & Engineering Governance (20%)

• Provide technical leadership, mentoring, engineering guidance, and architectural oversight for endpoint engineering activities.
• Establish engineering standards, design principles, automation practices, and operational controls that drive platform consistency and quality.
• Review solution designs, modernization initiatives, platform changes, and automation capabilities to ensure security, scalability, supportability, and operational effectiveness.
• Lead major incident response, root-cause analysis, and corrective-action efforts related to endpoint services.
• Serve as the senior technical escalation point for endpoint technologies and digital workplace engineering initiatives.

Platform Operations & Service Reliability (15%)

• Govern operating system, application, firmware, and device lifecycle management processes.
• Define deployment standards, testing methodologies, maintenance strategies, rollback procedures, and operational controls.
• Ensure endpoint services remain secure, compliant, highly available, and aligned with established service-level objectives.
• Drive continuous improvement of endpoint performance, reliability, compliance, and employee experience.

Automation & Platform Modernization (10%)

• Design and implement automation, orchestration, and AI-enabled operational capabilities using PowerShell, Microsoft Graph, and related technologies.
• Reduce manual effort, improve service reliability, and accelerate deployment and remediation activities.
• Lead modernization efforts that increase engineering capacity, scalability, and operational maturity.

Team Leadership & Capability Development (5%)

• Provide coaching, mentoring, performance feedback, and day-to-day guidance for a small team of engineers.
• Support workforce planning, knowledge sharing, skill development, and succession readiness.
• Coordinate engineering priorities and ensure successful delivery of operational and strategic objectives.
• Foster a culture of accountability, continuous improvement, technical excellence, and collaboration.

Primary Interactions

This role works closely with Digital Workplace Engineering and Operations, the Global Service Desk, Cyber Security, Identity and Access Management, Enterprise Architecture, Infrastructure, Service Management, Procurement, vendors, and business stakeholders. The position collaborates with leaders and subject-matter experts to establish standards, manage risk, prioritize investments, and deliver endpoint services that support business objectives. During significant incidents and strategic initiatives, the role provides technical leadership, risk assessments, recommendations, and executive-level communications.

Measures of Success

Success is demonstrated through ownership and continuous improvement of the endpoint platform and effective technical leadership of endpoint engineering services. Key indicators include:

• Delivery of a secure, compliant, highly available, and supportable endpoint environment across all supported device platforms.
• Achievement of endpoint security, vulnerability remediation, and patch compliance objectives.
• Reduction of operational risk, recurring incidents, and manual engineering effort through automation and engineering excellence.
• Improvement in endpoint health, application deployment reliability, device provisioning effectiveness, and employee digital workplace experience.
• Successful execution of endpoint modernization initiatives, lifecycle programs, and technology roadmap objectives.
• Establishment and maintenance of endpoint engineering standards, governance processes, architecture principles, and operational metrics.
• Delivery of accurate operational, security, compliance, and platform performance reporting that supports leadership decision-making.
• Development and effectiveness of endpoint engineering team members through coaching, mentoring, and technical leadership.

What You Bring to the Role (Job Qualifications / Education / Skills / Requirements / Capabilities)

Education

• Bachelor's degree in Information Technology, Computer Science, Cybersecurity, Engineering, or a related discipline.
• Equivalent combinations of education, military service, certifications, and relevant professional experience may be considered.

Experience

Required

• Minimum 10 years of progressive experience in endpoint engineering, digital workplace engineering, enterprise mobility, systems engineering, or related infrastructure disciplines.
• Minimum 3 years of experience providing technical leadership for enterprise engineering teams, including responsibility for engineering standards, technical direction, modernization initiatives, project leadership, or direct supervision of technical staff.
• Demonstrated experience owning or leading an enterprise endpoint platform, including strategy, architecture, governance, lifecycle management, service reliability, and operational performance.
• Deep experience with Microsoft Intune, Windows Autopilot, Entra ID device management, endpoint compliance, and modern workplace technologies in a medium-to-large enterprise environment.
• Extensive experience managing Windows, macOS, iOS/iPadOS, and Android environments at enterprise scale.
• Proven experience developing and executing technology roadmaps, platform modernization programs, lifecycle strategies, and continuous improvement initiatives.
• Experience establishing engineering standards, governance processes, operational controls, and service performance metrics.
• Experience leading major incident response, problem management, root-cause analysis, and operational recovery efforts for critical endpoint services.
• Experience partnering with Cyber Security, Infrastructure, Enterprise Architecture, Service Management, vendors, and business stakeholders to deliver secure and reliable technology services.
• Demonstrated ability to translate business requirements into technology strategies, operational capabilities, and measurable business outcomes.

Preferred

• Experience leading endpoint engineering or digital workplace functions within a Fortune 500 or similarly complex global enterprise.
• Experience with endpoint security platforms, vulnerability management, EDR/XDR technologies, and Zero Trust security principles.
• Experience implementing automation and orchestration using PowerShell, Microsoft Graph, low-code platforms, AI-assisted operations, or agentic workflows.
• Experience with ITIL-based service management, service ownership models, CMDB governance, and operational excellence practices.
• Experience leading large-scale endpoint transformations, mergers and acquisitions, divestitures, or global workplace modernization initiatives.

Competencies Desired

Technical Leadership & Strategy

• Demonstrated ability to establish technical direction, engineering standards, and governance practices across endpoint and digital workplace technologies.
• Ability to develop technology roadmaps, evaluate emerging capabilities, and align platform investments with business objectives.
• Strong decision-making skills with the ability to balance security, user experience, operational efficiency, supportability, and business requirements.
• Proven ability to lead complex technical initiatives and drive adoption of new technologies, standards, and operational practices.

Endpoint Platform Expertise

• Expert knowledge of enterprise endpoint management, device lifecycle management, endpoint security, compliance, and modern workplace technologies.
• Deep expertise in Microsoft Intune, Windows Autopilot, Entra ID device management, endpoint compliance, automation, and enterprise endpoint operations.
• Advanced knowledge of Windows, macOS, iOS/iPadOS, and Android management within complex enterprise environments.
• Strong understanding of endpoint architecture, engineering patterns, deployment methodologies, and service reliability principles.

Governance, Risk & Service Management

• Strong understanding of cybersecurity principles, vulnerability management, compliance requirements, and risk-reduction strategies.
• Experience establishing governance processes, operational controls, engineering standards, service metrics, and performance reporting.
• Working knowledge of ITIL practices, incident management, problem management, change management, service ownership, and operational excellence frameworks.
• Ability to identify operational risk, define corrective actions, and drive sustainable improvements.

Automation & Continuous Improvement

• Advanced experience leveraging automation, scripting, orchestration, and AI-assisted operations to improve service quality and engineering efficiency.
• Experience implementing scalable operational practices that reduce manual effort, improve reliability, and accelerate deployment and remediation activities.
• Strong continuous-improvement mindset with demonstrated success modernizing technologies, processes, and operational capabilities.

Leadership & Influence

• Strong technical leadership skills with demonstrated ability to coach, mentor, and develop engineers.
• Ability to lead through influence across technology teams, service providers, business stakeholders, and cross-functional partners.
• Proven ability to build consensus, resolve conflicts, establish priorities, and drive accountability.
• Demonstrated capability to guide a small engineering team while remaining actively engaged in technical strategy, architecture, and delivery.

Communication & Business Partnership

• Excellent written and verbal communication skills with the ability to translate complex technical concepts into business-focused recommendations and decisions.
• Ability to communicate technical risk, operational performance, investment priorities, and modernization opportunities to senior leadership.
• Strong stakeholder-management and relationship-building skills across technical and business functions.
• Customer-focused mindset with a commitment to improving employee experience, service quality, and business outcomes.

People Leadership

Provides leadership, coaching, mentoring, performance management, and career development for a small team of endpoint engineers. Establishes engineering priorities, coordinates technical work, and develops team capabilities while remaining actively engaged in platform strategy, engineering, architecture, automation, and operational leadership.

Financial Accountability

Provides recommendations regarding endpoint technology investments, licensing strategies, platform lifecycle decisions, vendor utilization, and modernization initiatives. Identifies opportunities to improve operational efficiency, reduce risk, optimize technology spend, and maximize value from endpoint technology investments.

Certifications

• Microsoft 365 Certified: Endpoint Administrator Associate strongly preferred.
• Apple Certified IT Professional or current Apple deployment and management certification preferred.
• ITIL Foundation preferred.
• Microsoft security, identity, cloud, automation, or comparable cybersecurity certifications are beneficial.

Working Conditions / Physical Requirements / Travel Requirements

• Remote office environment with frequent computer and collaboration-tool use.
• May occasionally need to lift or move equipment weighing up to 30 pounds.
• May require participation outside normal business hours for scheduled changes, global coordination, or critical incidents.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Travel Requirements

• Up to 15% travel.
• Occasional domestic and international travel may be required to support strategic initiatives, technology deployments, vendor engagements, and business operations.

Valvoline Global is an equal opportunity employer. We are dedicated to fostering an environment where every individual feels valued, respected, and empowered to contribute their unique perspectives and skills. We strictly prohibit discrimination and harassment of any kind, regardless of race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity, or any other legally protected characteristic.

We are committed to ensuring accessibility throughout our recruitment process. If you require a reasonable accommodation to participate in any stage of the recruitment or selection process, please contact us at:.

• Email: Valvolineglobalcareers@valvolineglobal.com

This contact information is solely for accommodation requests. For inquiries about application status, please use the appropriate channels listed in your application materials.

Are You Ready to Make an Impact?

At Valvoline Global, we’re looking for passionate and talented individuals to join our journey of innovation and excellence. Are you ready to shape the future with us? Apply today.

Requisition ID: 2723