Diabetes Program Coordinator, Endocrinology

Holyoke Medical Center is a trusted, independent community hospital that has served the Pioneer Valley for more than 125 years. We are committed to delivering high-quality, patient-centered care while continuing to grow and meet the evolving needs of our community.

Position Overview

Our Endocrinology Practice is seeking a dedicated and detail-oriented Diabetes Program Coordinator to lead the development, implementation, and ongoing management of our diabetes care and education programs. This role is ideal for a compassionate healthcare professional who is passionate about improving patient outcomes through education, care coordination, and community engagement.

Key Responsibilities

• Coordinate and oversee day-to-day operations of the diabetes management program
• Develop, implement, and evaluate diabetes education materials and workshops for patients
• Collaborate with physicians, nurses, dietitians, and other care team members to ensure comprehensive, patient-centered care
• Monitor patient progress and outcomes, adjusting care plans and interventions as needed
• Maintain accurate patient records and documentation in compliance with HIPAA and organizational policies
• Serve as a resource and point of contact for patients managing diabetes, providing education on blood glucose monitoring, medication management, nutrition, and lifestyle modifications
• Track program metrics and prepare reports on patient outcomes and program effectiveness
• Stay current on diabetes care guidelines, best practices, and emerging research
• Assist with grant reporting, community outreach, and partnership development as applicable
• Support certification or accreditation requirements for the diabetes program (e.g., ADA or AADE recognition, if applicable)

Qualifications

• Current Massachusetts professional license/credential as an RN, LPN, or Registered Dietitian (RD/RDN).
• Certified Diabetes Care and Education Specialist (CDCES) credential preferred; candidates working toward certification may be considered based on experience.
• Minimum of 1–3 years of clinical nursing experience, including at least 3 years of supervisory experience.
• Experience as a diabetes educator in an ambulatory, community health setting.
• Knowledge of all aspects of diabetes care and the ability to act as a resource to patient, community and hospital personnel.

Why Join Us?

We offer a competitive compensation and benefits package designed to support your health, financial well-being, and work-life balance:

• Low-cost health insurance with no deductibles when using HMC services
• Dental and vision insurance
• Up to $6000 in degree/tuition reimbursement
• Free disability and life insurance
• 403(b) retirement plan
• Free onsite parking