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Valiant Solutions, LLC

Senior Systems Administrator (College Support)

Springfield, VA, United States

The anticipated salary range for this position is $91,400 - $130,600.

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Job details

Pay: The anticipated salary range for this position is $91,400 - $130,600.
Apply by: Nov 3, 2027
Experience: 8+ years of experience.
Posting language: English
Posted: Nov 3, 2024

Original job description

Position Description

Valiant Solutions is seeking a Sr. Systems Administrator to join our rapidly growing, innovative team!

The Senior Systems Administrator will join a program providing User-facing and Data Center Services supporting an Intelligence Community customer. All the personnel on the team will work together to support innovative design, engineering, procurement, implementation, operations, sustainment, and disposal of user-facing and data center information technology (IT) services on multiple networks and security domains, at multiple locations worldwide, to support the IC mission.

Named one of the Washington Business Journal’s Best Places to Work every year since 2014, Valiant is proud of our employee-centric culture and commitment to excellence. If you are interested in learning more about Valiant and this opportunity, we invite you to apply now!

Location: Springfield, VA

Required Clearance: TS/SCI with the ability to obtain and maintain a CI Polygraph.

Required Education and Certifications:

Bachelor's Degree or an equivalent combination of years of experience and education.
Security+ or CASP+.
ITIL v4 Foundations.

Required Skills:

8+ years of experience.

Knowledge or experience in one or more of the following areas:

Thin-client environments using Virtual Desktop Infrastructure (VDI) technology.
Windows 7, Windows 10, and Windows 11.
Citrix, Systems Management Server (SMS), and Microsoft Endpoint Configuration Manager (SCCM).
End-user hardware, including:
Thin clients and monitors.
Keyboard, video, and mouse (KVM) equipment.
Printers, plotters, and print-server configurations.
VoIP phones.
Desktop image management.
Home-directory and user-profile support.
Email support services.
Software support services.
Excellent troubleshooting capabilities.
Strong verbal and written communication skills.
Ability to consistently document completed work.
Strong work ethic and attention to detail.
Effective time-management skills and the flexibility to meet changing job requirements.
Ability to move and lift computers, printers, monitors, and other hardware.
Team-oriented approach with a willingness to share knowledge and learn from others.

Responsibilities:

Serves as the client College liaison for events involving UDS IT equipment or requiring UDS technical support.
Facilitates meetings and regularly engages with customers and senior leadership to:
Address IT-related questions and concerns.
Coordinate emerging customer requirements, classes, and events.
Provide situational awareness regarding upcoming system maintenance and technology refresh efforts affecting NGA College classrooms and spaces.
Independently develops technical solutions involving software, hardware, system configurations, and architecture.
Interprets and resolves moderately complex system-related matters.
Troubleshoots highly complex hardware and software issues.
Performs advanced software installations and upgrades involving operating systems and layered software packages.
Monitors and tunes systems to achieve optimal performance.
Guides less-experienced personnel on workstation and server data integrity and implements standard hardware and software solutions.
Leads complex data and media recovery efforts, including scheduled system backups and database archive operations.
Evaluates existing systems and develops long-term improvement strategies.
Configures and maintains networked computer systems, including hardware, operating systems, software, and applications.
Conducts advanced hardware and software audits of workstations and servers to ensure compliance with established standards, policies, and configuration guidelines.
Maintains inventory records for UDS-deployed software and end-user devices.
Uses Cisco TMS to facilitate VTC calls.
Communicates effectively with technical employees, nontechnical colleagues, customers, and senior leaders.
Trains end users on the proper use of hardware and software, including large-group training when necessary.
Coaches and reviews the work of less-experienced professionals.
Serves as a team or task leader without direct personnel-management responsibilities.
Establishes operational plans and manages large projects with limited managerial oversight.
Provides after-hours support and weekend coverage for missions, programs, and special projects when required.

About Valiant Solutions

Valiant Solutions delivers cybersecurity and IT services to federal civilian, defense, and national security customers nationwide. We support the full cyber lifecycle, from secure system design and accreditation through AI-enabled operations, threat emulation, and continuous improvement, across classified and unclassified environments. Our work is independently certified for quality and security, including CMMI, CMMC, and ISO certifications.

Valiant is a multi-year Washington Business Journal Best Places to Work winner, and our growth and cyber leadership have been recognized by Washington Technology, Northern Virginia Technology Council, and the Triangle Business Journal. We offer strong benefits, rewards for earning industry certifications, and room to grow your career as we grow. Headquartered in McLean, Virginia, our distributed workforce supports customers from coast to coast. We go where the stakes are highest, and the margin for error is zero. If you want meaningful work alongside talented professionals, apply today.

Benefits Snapshot

Valiant takes care of the people who support our customers, with real choices in coverage and real investment in your career. Eligible full-time employees receive:

A choice of medical plans, from an affordable HSA option to a full-featured PPO, with generous company contributions
Dental and vision coverage for you and your family
Company-paid life, short-term disability, and long-term disability insurance
Optional supplemental life, accident, and critical illness coverage to round out your protection
401(k) retirement plan with company match
Paid time off that grows with your years of service, plus paid federal holidays
Paid certifications, professional development, and the Valiant University training portal
Flexible spending accounts and a wellness and fitness program
Referral bonuses when you help us bring great people to Valiant

Benefit eligibility and plan details are subject to the terms of each plan and may change from time to time.

The anticipated salary range for this position is $91,400 - $130,600. This range reflects Valiant Solutions' good-faith estimate of the base salary reasonably expected for this position upon hire, at the time of posting. The range has been established based on the scope of the role, market rates, and internal equity. Where a candidate falls within the posted range will depend on job-related factors, including relevant skills, experience, qualifications, achievements, education, geographic location, applicable security clearance requirements, additional corporate responsibilities, and other legitimate, non-discriminatory business considerations. The posted range does not guarantee an offer at any particular salary. In addition to base salary, this position includes the benefits described above.

Remote Work Policy (Remote and Hybrid Positions Only)

Remote work necessitates a high level of trust in our employees. To ensure that employee performance does not suffer in a remote work environment, all employees who telecommute are expected to have a quiet and distraction-free workspace with adequate internet, dedicate their full attention and availability to their job duties during working hours, and maintain a schedule during core business hours that aligns with those of their coworkers and Valiant's clients. In alignment with Valiant's inclusive and engaging environment, cameras are encouraged and can be required to be on during virtual video conferences. Additionally, in alignment with the Office of the Inspector General’s effort to eliminate conflicting employment, all Valiant employees are required to disclose any current or future outside employment engagements. During onboarding and throughout employment, employees must disclose any current activities or intent to engage in outside employment or other professional activities and obtain written approval. Employees may not solicit or conduct any outside business during core business hours for Valiant Solutions and our clients.

Equal Employment Opportunity

Valiant Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, marital status, protected veteran status, or any other characteristic protected by federal, state, or local law. Valiant Solutions provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation during the application or hiring process, please contact hr@valiantsolutions.com.

Physical Demands

Sitting or standing at a desk for prolonged periods and consistently operating a computer. Frequent communication and exchanging of accurate information via electronic communication, phones, and in person. Occasionally lift and/or move moderate amounts of weight, typically less than 20 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Authorization to Share Resume and Personal Information

By submitting your resume for this position, you authorize Valiant Solutions to share your resume, as well as personal information included on the resume, with its subsidiaries, affiliates, and teaming partners for the purpose of considering you for this position and other available positions requiring comparable skills, education, and experience. Should Valiant Solutions or its affiliates and teaming partners wish to initiate pre-employment discussions, you will be asked to complete an employment application and related employment documents.

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More about this job

Skills

Procurement
Computer technology
Security+
ITIL
Microsoft Windows
Microsoft Systems Management Server
Troubleshooting
Communication skills
Attention to detail
Time management
Technical support
Regulatory compliance
TMS
Personnel management

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