Service Order Manager/Estimator

VGS is looking for a Service Order Manager/Estimator to join our team!

The Service Order Manager/Estimator (SOM/E) is fully responsible for all tasks assigned referring to his/hers supervisor(s) for only those matters impacting projects outside their jurisdiction, requiring higher level intervention, requiring policy formulation, or matters likely to generate significant interest or controversy. Work is reviewed for the attainment of contract requirements, customer satisfaction, and project results.

The SOM/E is responsible for managing the efficient and effective coordination and execution of the contractual requirements regarding Service Order Management and line item estimating, Quality Control (QC), safety, repairs and light construction. Applies an extensive knowledge of Facility equipment and construction concepts, principles, methods, practices, and processes related to contract/subcontract management and trades principles. The position requires a technical background and experience in various functions; a knowledge and understanding of contracting procedures and authorization processes; and a strong management background with conflict resolution skills and negotiations. The SOM/E is required to integrate customer requirements and participation into a comprehensive project that is fully coordinated with all functional elements within the company’s responsibilities and setting expectations; control and manage assigned project's budget(s), inventory and schedule assuring that the company’s commitments to the customer and quality services are met; and serve as the company's main point of contact for customer and other external agencies on the assigned Service Order project(s).

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• SOM/E is responsible for the overall management, control, coordination, and execution of Service Orders and estimating with strong focus on contract compliance. SOM/E, implements company decisions, guidance, laws, regulations, and policy in the performance of the projects.
• SOM/E will develop in depth scopes of work, Requests for Proposals, and will perform line item estimating in a fast-paced environment. SOM/E Will provide schedule development, technical direction, and coordinate internal and subcontracted resources.
• Will provide supervision of all subcontractors and company staff included in SO projects.
• Ensures that all safety rules and regulations are followed by all subcontractors and staff in support of Service Order Projects, and that quality control is an integral part of Valiant’s work performance; shall be engaged with sufficient education, training and experience to perform responsibilities at the level of excellence expected by Valiant. He/she will have the ability to communicate complex facility/plant/communications equipment repair and/or replacement projects, intricate repair/installation schedules, work plans, Scope of Work (SOW), and detailed cost estimates and will serve as the point of contact for work control. The SOM/E will ensure schedule and cost goals are being met daily and that the contract obligations are met.
• Ensures that Site Security is in accordance with the primary contract and/or as defined/instructed by the Contracting Officer on all scopes. Enforces site safety in accordance with the primary contract and the approved Site Safety and Health Plan (Accident Prevention Plan). Controls and manages project milestones and budgets from planning through operations. Reviews project progress measuring performance and taking necessary corrective actions to maintain agreed upon schedule and cost. Based on performance trends ensures proper resolution of issues raised. Reconciles customer concerns assuring that all participating parties are informed of project progress, issues, and impacts.
• Solicits bids, reviews proposals or plan to determine scheduling challenges, funding limitations, procedures for accomplishing project, staffing requirements, and allotment of available resources to various phases of project. Establishes work plan and staffing for each phase of project, and arranges assignment of project personnel. Conferring with project staff to outline work-plan and to assign duties, responsibilities, and scope of authority with efficiency and quality. Reviews status reports prepared by project personnel and modifies schedules or plans as required. Coordinates project activities with activities of government regulatory or other governmental agencies. Prepares project reports for management, finance, client, or others.
• Ensures all contract deliverables including reporting requirements are met on time.
• Performs other duties as assigned.

EDUCATION AND CERTIFICATION REQUIREMENTS:

• CHFM and or PMP desired.
• Public Health industry experience desired.
• 10 Hour OSHA General Industry Training Certification and the 30-Hour OSHA Construction Safety & Health Training Course desired.
• Have taken the USACE Quality Management Course for Contractors desired.
• Working experience in/with Joint Commission, NFPA, EPA, OSHA, AAALAC, BMBL, Contract Appendix B, ISO 17025 & 9000, and other hospital or laboratory standards accreditations, AIHA, NRC desired.
• Special consideration given to applicants located near select military medical facilities.

REQUIRED QUALIFICATIONS:

• Technically qualified in the field of research laboratory or medical facilities.
• 3 years of government medical research or hospital operations experience.
• Be available by phone, 24 hours per day. (Monday through Sunday, including holidays).

PHYSICAL REQUIREMENTS:

• Work in a sitting position for 8 or more hours per day.
• Stand, walk, bend and step in industrial environments on a frequent basis.
• Have sufficient vision, either natural or corrected, to identify safety signs, warnings, etc.
• Lift up to 10 pounds on a regular basis and up to 50 pounds as needed.
• Travel to job locations by automobile and/or commercial airline.
• Have sufficient hearing, either natural or corrected, to respond to alarms, sirens, etc.

VGS is an employer who hires in accordance with applicable state and federal law. All qualified applicants will receive consideration for employment in compliance with those laws.